65 results for It Support Analyst in Philadelphia, PA

Desktop Support Analyst We are offering a long-term contract employment opportunity for a Desktop Support Analyst in Philadelphia, Pennsylvania. This role is crucial within our team, with the main function being to assist with a Windows 11 Migration. The Desktop Support Analyst will be responsible for tasks including assisting with computer breakdowns and installations, intake calls for IT issues, and providing hands-on assistance carrying equipment to various locations in the building. Responsibilities: • Oversee the migration to Windows 11 across the organization • Handle IT-related queries and issues via intake calls • Assist in the breakdown and installation of computer systems • Provide physical assistance in moving equipment around the premises • Apply skills in Android Development, Cisco Technologies, Citrix Technologies, and Computer Hardware • Utilize knowledge of Dell Technologies and Active Directory to maintain and troubleshoot systems • Manage and support Apple Devices within the organization • Implement Backup Technologies for data protection and recovery • Perform Configuration Management to ensure system stability and efficiency.

Trade Support Analyst Job Overview:We are seeking a detail-oriented and proactive Trade Support Analyst to join our financial services team in Delaware. In this position, you will play a critical role in ensuring seamless operation of trade execution and post-trade processes. The ideal candidate thrives in a fast-paced environment, possesses strong analytical skills, and demonstrates a high level of professionalism when managing client and internal communications. Key Responsibilities:Trade Execution and Support:<ul><li>Monitor and support the execution, confirmation, and settlement of trades across multiple asset classes.</li><li>Ensure all trade-related details are accurately processed in a timely manner to mitigate any risks or discrepancies.</li></ul>Troubleshooting and Issue Resolution:<ul><li>Investigate and promptly resolve trade breaks, discrepancies, or system issues.</li><li>Work closely with brokers, counterparties, and internal teams to identify root causes and prevent future issues.</li></ul>Operational Oversight:<ul><li>Maintain the integrity and reliability of trading platforms by running daily trade reconciliations and system checks.</li><li>Address and resolve queries related to trade entries, reconciliations, and settlements.</li></ul>Process Improvement:<ul><li>Identify opportunities to streamline and optimize workflows, tools, and processes to improve operational efficiency.</li><li>Provide input into developing automated solutions to reduce manual dependencies.</li></ul>Regulatory and Compliance:<ul><li>Assist in ensuring team operations align with applicable financial regulations and internal compliance standards.</li><li>Support regulatory reporting and audits related to trade operations.</li></ul>Communication and Collaboration:<ul><li>Liaise with front office teams (e.g., Traders, Sales), middle office, IT teams, and external stakeholders to support and enhance the trade lifecycle.</li><li>Prepare regular reports and documentation for management review.</li></ul>

Desktop Support Analyst We are offering a long term contract employment opportunity for a Desktop Support Analyst in Bridewater, NJ. This role is within the IT industry and primarily focuses on providing technical assistance and support related to computer systems, hardware, and software. The individual will be tasked with diagnosing and resolving technical issues, maintaining equipment, and ensuring optimal performance for end-users within the organization. Responsibilities:• Respond to user-reported issues via phone, email, or ticketing system, providing timely and efficient resolution.• Install, set up, and configure desktops, laptops, printers, and other peripheral devices.• Monitor system performance, troubleshoot slowdowns or outages, and ensure optimal performance.• Perform routine maintenance and upgrades on computer systems and equipment.• Document incidents, problems, and resolutions for future reference and continuous improvement.• Collaborate with IT teams to resolve complex issues, ensuring a unified approach to problem-solving.• Educate users on basic troubleshooting and system use, providing guidance on best practices for maintaining system security.• Manage inventory of hardware and software assets, ensuring adequate resources for organization's needs.• Escalate unresolved problems to higher-level support or vendors as necessary.• Ensure proper functioning of security tools such as antivirus software.

Help Desk Analyst We are offering a long term contract employment opportunity for a Help Desk Analyst in the healthcare and social assistance industry, based in Philadelphia, Pennsylvania. This role involves primarily providing support to users across the health system, ranging from corporate users to hospital workers, as well as patient portal assistance. Responsibilities: • Assist users from various departments within the health system with their technical needs.• Provide over-the-phone support to ensure effective and timely resolution of issues.• Manage and resolve patient portal inquiries, such as password resets and navigation help.• Maintain a high level of customer service, embodying a "patient first" approach.• Utilize various software tools, including Microsoft Access and Active Directory, for effective problem-solving and user assistance.• Ensure accurate record-keeping and data management.• Balance work commitments effectively, ensuring no clashes with other schedules.• Engage in continuous learning and adaptation to new technologies and system updates.

Help Desk Analyst I We are offering a long term contract employment opportunity for a Help Desk Analyst I in ALLENTOWN, Pennsylvania. In this role, you will be the first contact for users, assisting with a variety of hardware, software, and network issues. You will be responsible for monitoring, troubleshooting, and maintaining infrastructure and applications that support both internal and client business operations. This role requires strong problem-solving skills, technical expertise, attention to detail, and a commitment to delivering exceptional support in a fast-paced environment. Responsibilities: • Manage Service Desk escalations through a ticketing system • Provide both remote and on-site troubleshooting for hardware and software support • Ensure the accurate documentation of incidents, including detailed steps and resolutions, in the ticket system • Support the onboarding process through the creation of accounts and configuration of hardware • Handle a variety of user support issues, ranging from hardware and software to network and account management • Diagnose and resolve hardware and software problems, referring complex networking problems to appropriate teams • Provide on-site technical support, which includes the installation and repair of workstations and related software/hardware • Ensure full connectivity of desktop and other networked peripherals through basic network support • Travel to client sites as necessary to provide support • Collaborate with the IT team on special projects and proactively identify opportunities for improvement • Maintain detailed time tracking for work completed • Document IT processes, configurations, and troubleshooting steps in a clear and accurate manner • Provide after-hours support as required, including nights and weekends.

Help Desk Analyst I We are offering a permanent employment opportunity for a Help Desk Analyst I in Woodbridge, New Jersey. In the IT industry, you will provide critical technical assistance, including support for logins, passwords, and general Windows issues. Key responsibilities: • Provide primary support for IT-related user and system issues, including phone support and technical installations. • Handle tasks related to distributed computer services. • Utilize your knowledge of Active Directory and Windows to troubleshoot and resolve issues. • Maintain a customer service mindset and helpful personality throughout all interactions. • Manage service desk tickets efficiently and effectively. • Ensure the smooth operation of Windows 10 and promptly address any problems. • Utilize Active Directory, DNS, WINS, and DHCP to support computer operations and networks. • Perform break-fix tasks as necessary to keep systems running smoothly. • Apply your technical aptitude and initiative to continually improve our IT support services.

Help Desk Analyst We are offering an exciting opportunity for a Help Desk Analyst in Hamilton Township, New Jersey. As part of our team, you will be providing general IT support focused on troubleshooting, Active Directory tasks, and managing virtual environments. You will also be responsible for user support and training, documentation, and process improvements to keep our systems running efficiently. Responsibilities: • Diagnosing and resolving hardware, software, and network issues to provide break/fix support • Performing basic Active Directory tasks including password resets and permission updates • Assisting with basic VM troubleshooting and resetting virtual machines • Providing hands-on support to resolve technical problems efficiently • Supporting and training users on IT-related issues and best practices • Maintaining records of system configurations, troubleshooting steps, and IT procedures • Utilizing Android Development, Cisco Technologies, Citrix Technologies, Microsoft, and Apple Devices skills to enhance IT support • Managing computer hardware and configuration management • Deploying and maintaining Mac Computers and other devices.

Desktop Support Analyst We are in need of a Desktop Support Analyst to join our team in the healthcare sector, located in Princeton, New Jersey. The role involves providing crucial technical support to our team, ensuring the smooth operation of our systems. This entails troubleshooting hardware, software, and network issues, as well as managing user accounts and access controls. Responsibilities: • Deliver both remote and deskside support to staff, addressing software, hardware, and network problems. • Ensure the successful installation, configuration, and maintenance of Windows and macOS operating systems, along with printers and other peripherals. • Take charge of managing user accounts and controlling access in Active Directory and O365. • Support both cloud-based and on-premise IT environments, including the use of VPNs and remote desktop tools. • Document all troubleshooting steps and IT procedures for future reference within the team. • Collaborate effectively with other members of the IT team to escalate and resolve complex issues. • Use your knowledge of Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management to effectively perform your role.

Mobile Device Support Analyst We are offering a long term contract employment opportunity for a Mobile Device Support Analyst in LYON STATION, Pennsylvania. In this role, you will be providing technical support and customer service for a variety of mobile devices and products, managing their deployment, configuration, and maintenance while adhering to company policies and security protocols. Responsibilities: • Offer timely troubleshooting and resolution for mobile devices, applications, and connectivity issues. • Handle the deployment, configuration, and upkeep of mobile devices, ensuring compliance with organizational policies and security measures. • Conduct informative sessions for employees regarding mobile technologies, security practices, and productivity-enhancing strategies. • Keep track of mobile device performance and usage, generating reports to pinpoint trends and areas requiring enhancement. • Collaborate with mobile service providers and device manufacturers to address problems and enhance service delivery. • Keep meticulous records of device inventories, support tickets, and technical documentation. • Contribute to the formulation and execution of mobile device policies and procedures to ensure security and compliance. • Oversee the inventory, billing, and records for all iOS devices. • Process incoming mobile requests and manage mobile activations. • Set up and configure new and loaner devices. • Liaise with mobile device vendors on various account maintenance tasks such as resolving billing and technical issues, as well as optimizing plans. • Uphold security and compliance concerning company information on company-owned mobile devices.

Help Desk Analyst We are offering a long-term contract employment opportunity for a Help Desk Analyst in the healthcare, hospitals, and social assistance industry located in Philadelphia, Pennsylvania. As a Help Desk Analyst, you will be responsible for supporting users across the health system, managing patient portal issues, and ensuring a high level of customer service. Responsibilities: • Address user issues across all departments within the health system, including corporate and hospital departments. • Provide support to the patient portal, including password resets and navigation assistance. • Uphold the health system's "patient first" motto in all interactions and services. • Apply your customer service experience from diverse backgrounds to enhance user satisfaction. • Handle all communication over the phone, providing efficient and effective solutions to user inquiries. • Manage your schedule to ensure availability during required hours. • Utilize your technical skills, including Microsoft, Microsoft Access, Active Directory, Configuration Management, and Connectivity, to resolve issues and maintain system efficiency. • Demonstrate an outgoing personality and comfort in speaking with people, contributing to a positive work environment and user experience.

Help Desk Analyst II We are offering a long-term contract employment opportunity for a Help Desk Analyst II in Wilmington, Delaware. This role involves a broad range of tasks, including technical support for end users, administration and support of Office 365, and troubleshooting and configuration of hardware. Your role will be essential in maintaining the smooth operation of our IT systems. Responsibilities: • Analyze and resolve technical issues, ensuring customer satisfaction • Administer and support Office 365, including user management and exchange management • Troubleshoot and configure hardware such as printers and laptops • Manage and troubleshoot technologies including Solarwinds, Kaseya RMM, and O365 • Support Windows 10 and 11, including basic to advanced troubleshooting • Provide mobile device support, including iOS troubleshooting and hardware troubleshooting • Manage Azure support, including files and VPN • Participate in client-facing activities with detail-oriented approach • Develop and implement sustainable and manageable solutions • Contribute to the helpdesk team, working both independently and collaboratively • Maintain a strong attention to detail and excellent organizational and problem-solving skills • Demonstrate a commitment to continuous personal and detail-oriented growth and lifelong learning • Execute and thrive in stressful situations.

Help Desk Analyst We are in the process of expanding our team with the addition of a Help Desk Analyst. Situated in New Holland, Pennsylvania, the candidate will be immersed in a dynamic environment where they will serve as a pivotal point of contact for end-users who require technical assistance. The role involves offering high-quality support through various channels such as phone, email, or a ticketing system. Responsibilities: • Act as the first point of contact for end-users needing technical assistance • Resolve basic issues concerning computers, applications, systems, devices, access, and performance • Utilize the ticketing system for documenting, tracking, and resolving reported problems • Guide users on preventive measures and best practices to avoid similar issues in the future • Elevate unresolved issues to the appropriate support teams or levels for further assistance • Assist in software installations, upgrades, user profile setups, and resetting passwords • Ensure compliance with service level standards for response times and quality • Troubleshoot computer hardware, software, and network issues • Manage user administration, password resets, and technical troubleshooting • Offer clear and effective guidance to end-users through strong communication skills.

Help Desk Technician I We are currently seeking a Help Desk Technician I to join our team. This role offers a contract to permanent employment opportunity within the tech industry. As a Help Desk Technician I, you will be the initial point of contact for technical support, providing excellent customer service while diagnosing and resolving hardware and software issues. Responsibilities:• Serve as the first contact for users seeking technical assistance over calls, emails, or tickets. • Troubleshoot basic hardware and software problems, including issues related to operating systems, applications, and network connectivity.• Document user issues accurately and track these issues using the help desk ticketing system.• Collaborate with team members to enhance support processes and improve customer satisfaction.• Stay abreast of new technologies and industry best practices to provide effective support.• Handle the escalation of complex technical issues to Level Two Support or other relevant teams as necessary.• Assist in the configuration, installation, and setup of computer systems and peripherals.• Maintain and update the asset inventory regularly.• Provide user training and support on various software applications and tools, including Office 365, TCP/IP, Active Directory, and Azure.• Contribute to a knowledge base of frequently asked questions and solutions.

Business Systems Analyst Robert Half is hiring for a Business Analyst onsite in King of Prussia. This Business Analyst Role requires cross-functional collaboration and cross departmental partnership in designing current and future business processes and maximizing efficiencies within the company.**onsite 3 days a week in King of Prussia office** Responsibilities:• Collaborate with stakeholders and Subject Matter experts to implement organizational change strategies and ensure smooth transitions.• Utilize process improvement methodologies to design and implement streamlined processes for continuous improvement.• Collaborate with cross-functional teams to ensure alignment and integration of processes across departments.• Document critical business processes that impact efficiency, cost-effectiveness, and customer satisfaction.• Establish governance over process conformity including compliance, regulations, and customer/contractual requirements.• Support change management initiatives to complement process optimization and adoption of best practices.• Assist Business Process Managers in process definition and analysis, identify process gaps, inefficiencies, bottlenecks, and areas for improvement.• Identify opportunities for automation and digital transformation to enhance efficiency and accuracy.• Participate in the development of a comprehensive business process model aligned with the organization’s goals and objectives.• Apply strong project management principles to track process improvement initiatives with measurable outcomes.

Operations Analyst We are seeking a dynamic and detail-oriented Operations Analyst to join our team. In this role, you will evaluate, optimize, and support operational processes related to mortgage lending, processing, underwriting, and compliance. The ideal candidate will leverage their analytical skills to improve workflows, ensure regulatory adherence, and provide insights that drive strategic mortgage operations decisions. <ul><li>Assess and analyze mortgage operations processes, including loan processing, underwriting, and servicing, to identify inefficiencies and opportunities for improvement.</li><li>Collect, evaluate, and manage operational data to identify trends, measure performance, and provide actionable insights.</li><li>Collaborate with cross-functional teams to streamline workflows in areas such as loan origination, approval timelines, and disbursement processes.</li><li>Ensure all mortgage processes meet regulatory and compliance standards, mitigating risk in line with industry guidelines.</li><li>Develop and maintain KPIs for mortgage operational processes, presenting findings and recommendations to leadership</li><li>Assist in the integration of data systems and automation tools to enhance loan processing speed and accuracy.</li><li>Support operations-related projects, including launching new processes or technologies aimed at improving mortgage services delivery.</li></ul>

Financial Analyst Job Description: Robert Half is seeking a driven and detail-oriented Entry-Level Financial Analyst to join a dynamic and growing team for one of our clients in Delaware. This position is perfect for candidates with a passion for finance, strong analytical skills, and a desire for detail oriented growth within a collaborative and fast-paced environment. As an Entry-Level Financial Analyst, you will play a key role in supporting financial planning, reporting, and decision-making for the organization. You will work closely with senior analysts, finance managers, and other departments to provide accurate data and insights that drive business success. This is a contract-to-permanent opportunity and will be on site in Delaware. Key Responsibilities: <ul><li>Assist in the preparation of financial reports, budgets, and forecasts to support business decisions. </li><li>Analyze financial performance by reviewing cost, revenue, and expense data to identify trends and variances. </li><li>Perform data analysis to evaluate the effectiveness of various financial strategies. </li><li>Support month-end and quarter-end close processes by preparing journal entries, reconciliations, and variance commentary. </li><li>Prepare and maintain financial models to evaluate business opportunities and risks. </li><li>Collaborate with cross-functional teams to gather and validate data for financial reports. </li><li>Research market trends, economic conditions, and competitors to contribute to financial strategy development. Ensure compliance with financial policies, procedures, and regulatory requirements. </li><li>Assist with special projects, process improvement initiatives, and ad-hoc analysis as needed.</li></ul>

Analyst/Bookkeeper We are seeking a highly organized and detail-oriented Analyst/Bookkeeper to join our client's team. This dual-role position involves both financial analysis and bookkeeping tasks to support the efficient financial management of the company. The ideal candidate will possess strong analytical skills, attention to detail, and experience in managing financial records, preparing reports, and ensuring compliance with accounting regulations. Key Responsibilities:<ul><li>Record financial transactions and update the general ledger.</li><li>Maintain accurate accounts payable and accounts receivable records.</li><li>Process and reconcile bank statements and credit card transactions.</li><li>Provide management with timely and actionable financial reports and insights.</li><li>Support the development and implementation of financial strategies to enhance business operations.</li><li>Proficiency in Microsoft Excel (pivot tables, VLOOKUP, etc.) and other relevant software.</li></ul>

Senior Financial Analyst Robert Half is seeking a Senior Financial Analyst for an exciting contract-to-hire opportunity with a client in Eatontown, NJ. This hybrid role is ideal for a highly analytical professional experienced in financial reporting and systems analysis, preferably within the healthcare industry. As a key member of the finance team, you'll drive accurate data reporting, system utilization, and actionable insights across a complex health system. Key Responsibilities<ul><li>Ensure data reliability and conduct detailed analyses to ensure monthly data consistency across the RWJBH Health System.</li><li>Analyze financial metrics to identify trends and actionable insights.</li><li>Prepare and distribute executive reporting packages for leadership decision-making.</li><li>Evaluate financial data to identify opportunities by site across the system and communicate findings to management.</li><li>Support the implementation and completion of external benchmarking engagements.</li><li>Leverage external benchmarks to recommend and drive system-wide savings opportunities.</li><li>Assist assigned sites with the budgeting process, including performing audits to ensure accuracy and consistency.</li><li>Provide support to sites for rolling forecast processes, including auditing workbooks, addressing questions, and reviewing finalized forecasts. Generate site-specific reports for forecast evaluations.</li></ul>

Financial Analyst We are in search of a detail-oriented and meticulous Financial Analyst to join our team. As a Financial Analyst, you will be tasked with the responsibility of managing a high volume of invoices, overseeing accounts receivable, assisting with journal entries, and providing analytical support to the project manager. This position provides a long term contract employment opportunity in the financial services industry. Responsibilities: • Oversee and manage large volumes of invoices, ensuring accuracy and timeliness • Monitor and maintain accounts receivable, taking necessary actions when required • Assist with the preparation and maintenance of journal entries, ensuring they are accurately recorded • Provide analytical support to the project manager, aiding in the successful completion of projects • Utilize spreadsheet software proficiently to perform various tasks and analyses • Employ Accounting Software Systems and CRM for efficient and effective financial management • Utilize reporting tools and Data Mining Techniques for detailed financial reporting and analysis • Perform various accounting functions, ensuring compliance with financial policies and regulations • Participate in auditing processes, ensuring transparency and accuracy in financial records • Assist with budget processes and capital management, ensuring the financial health of the organization.

Sr. Financial Analyst Our manufacturing and consumer product company is in search of a Sr. Financial Analyst to become part of their established manufacturing team based in Rahway, New Jersey. This role involves a range of responsibilities including shaping financial strategies, pricing, providing key financial insights, and contributing to the overall profitability of the organization. Responsibilities:• Utilize financial models to support decisions and strategic planning.• Collaborate with various teams in a dynamic, fast-paced environment.• Generate actionable recommendations based on financial insights and present them to stakeholders.• Handle pricing analysis and cost analysis to maximize profitability.• Leverage market research to inform and enhance pricing methodologies and strategies.• Foster a culture of precision and accuracy in all financial reporting.• Implement your strong quantitative and analytical skills in daily tasks.• Utilize tools such as Excel, Power BI, and Tableau for financial modeling.• Apply knowledge of competitive analysis and market research techniques to business strategies.• Ensure all accounting functions and budget processes are carried out efficiently.

Data Reporting Analyst Responsibilities:• Analyze complex data sets to identify trends and inefficiencies, recommending strategies to streamline operations.• Develop and present regular reports, dashboards, and analysis to both internal leadership and external clients.• Collaborate with teams to understand business needs, gather requirements, and deliver actionable solutions.• Identify opportunities to improve processes and reporting to enhance the client experience and operational efficiency.• Participate in meetings, providing updates on key metrics, trends, and performance indicators.• Translate complex data sets into clear, compelling presentations tailored to client needs.• Respond to inquiries, troubleshoot issues, and escalate challenges as needed to ensure seamless support.• Maintain process ownership for critical operational systems and support basic technology requests.• Build robust processes, identify opportunities for improvement, and partner with stakeholders and teams to improve tools, systems, and measurements.• Develop, standardize, and automate processes to drive efficiency and scalability.

Financial Data Analyst We are offering a long-term contract employment opportunity for a Financial Data Analyst in the Financial Services industry. The selected candidate will be responsible for data analysis and reporting in a fast-paced workplace. Responsibilities: • Analyze financial data and report findings to the appropriate department.• Utilize advanced knowledge of Microsoft Excel to manage and organize data.• Dissect and analyze unstructured text segments and translate them into actionable insights.• Utilize various financial software to aid in data analysis and reporting.• Maintain effective communication with various departments to ensure accuracy and timeliness of data analysis.• Develop and maintain a deep understanding of financial markets.• Utilize data analysis skills to contribute to strategic decision-making processes.• Collaborate with a team to ensure all financial data is accurate and up-to-date.• Continuously seek ways to improve processes and workflows related to financial data analysis.• Stay updated on industry trends and changes that may impact financial data analysis.

Senior Credit Analyst Hybrid Opportunity: 3 Days in Office / 2 Days Remote. Are you a dynamic and detail-oriented professional with 4+ years of experience in Commercial Real Estate (CRE) and Commercial & Industrial (C& I) lending? Do you thrive in a collaborative environment where your analytical skills and strategic insights make a measurable impact? If so, we have the perfect opportunity for you! Position Overview:Our regional banking client in Edison is seeking a Senior Credit Analyst to join the company and play a pivotal role in evaluating, analyzing, and structuring complex credit opportunities. In this position, you’ll assess and support a diverse portfolio of CRE and C& I loans, ensuring sound financial decision-making aligned with the bank’s strategic objectives.<ul><li>Prepare clear and concise credit memos and recommendations for loan committees.</li><li>Conduct detailed credit analysis, including financial statement reviews, cash flow projections, and risk assessments, for CRE and C& I loan applicants.</li><li>Collaborate with Relationship Managers and other internal teams to provide tailored solutions for clients.</li><li>Stay updated on market trends, industry developments, and regulatory changes impacting credit and lending practices.</li><li>Growth-Oriented Culture: Join a company that values professional development and invests in your career.</li><li>Flexibility: Enjoy a hybrid schedule with 3 days in the office and 2 days working from home.</li><li>Competitive Compensation: Market-leading salary and benefits package tailored to attract top talent.</li></ul>The company offers and excellent compensation and benefits plan with opportunity to advance your career. To apply email a resume to Robert Half. Or call Rich Singer, CPA at 848-202-7970 to discuss this excellent opportunity.

Business Analyst IV (Contractor) We are offering a short term contract employment opportunity for a Business Analyst IV in the IT industry, located in Philadelphia, Pennsylvania. This role will serve as the bridge between the IT department and business units, providing technical solutions that meet the needs of the business. The successful candidate will understand the operations of the business units they support, and will use their knowledge of IT systems and capabilities to identify opportunities for process automation and function enhancement. Responsibilities: • Act as a liaison between the IT organization and the business community to provide technical solutions that meet user needs. • Analyze the operations of business partners to understand their strengths and weaknesses and identify opportunities to automate processes and functions. • Assist in the redesign and documentation of business processes as needed for the introduction of new technology. • Translate high-level business requirements into functional specifications for the IT organization, and manage changes to these specifications. • Educate the IT organization on the direction of the business. • Facilitate communication between business units and IT from initial requirements to final implementation. • Use understanding of technological trends to propose solutions that will give the enterprise a competitive edge. • Make recommendations on whether to buy or build solutions.

Billing Analyst Robert Half has partnered with a specialized client based in the Philadelphia, PA area who is offering a career building opportunity for a Billing Analyst. As a Billing Analyst your duties involve managing customer accounts and inquiries, processing customer credit applications, and maintaining accurate customer credit records in an industry that requires strong analytical skills and customer service orientation. If you have strong attention to detail and a knack for prioritizing and organizing your workload, then this Billing Analyst role might be the one for you. Become an integral part of the team by clicking the apply button today. If you have any questions, please contact Robert Half at 215-568-4580 and mention job order#03720-0013185082. As a Billing Analyst your responsibilities will include but aren't limited too:• Ensure accurate and efficient processing of customer credit applications. • Maintain and update customer credit records in a timely and efficient manner. • Work closely with stakeholders to resolve account, premium support, and billing issues. • Perform audits on policies to ensure the accuracy of premium calculations and payments. • Analyze premium payment exceptions and determine appropriate course of action for resolution. • Conduct daily reviews of system reports to prevent potential premium billing issues. • Validate or calculate premium due for customers with incomplete support. • Research due and unpaid items that are over 90 days and work towards resolution. • Initiate premium refunds resulting from a policy review, formal audit, policy overpayment, or paid beyond policy termination date. • Provide high-quality customer service, resolve customer issues timely and efficiently. Become an integral part of the team by clicking the apply button today. If you have any questions, please contact Robert Half at 215-568-4580 and mention job order#03720-0013185082.