33 results for Help Desk Analyst Ii in Philadelphia, PA

Help Desk Analyst II We are offering a long-term contract employment opportunity for a Help Desk Analyst II in Wilmington, Delaware. This role involves a broad range of tasks, including technical support for end users, administration and support of Office 365, and troubleshooting and configuration of hardware. Your role will be essential in maintaining the smooth operation of our IT systems. Responsibilities: • Analyze and resolve technical issues, ensuring customer satisfaction • Administer and support Office 365, including user management and exchange management • Troubleshoot and configure hardware such as printers and laptops • Manage and troubleshoot technologies including Solarwinds, Kaseya RMM, and O365 • Support Windows 10 and 11, including basic to advanced troubleshooting • Provide mobile device support, including iOS troubleshooting and hardware troubleshooting • Manage Azure support, including files and VPN • Participate in client-facing activities with detail-oriented approach • Develop and implement sustainable and manageable solutions • Contribute to the helpdesk team, working both independently and collaboratively • Maintain a strong attention to detail and excellent organizational and problem-solving skills • Demonstrate a commitment to continuous personal and detail-oriented growth and lifelong learning • Execute and thrive in stressful situations.

Help Desk Analyst I We are offering a permanent employment opportunity for a Help Desk Analyst I in Woodbridge, New Jersey. In the IT industry, you will provide critical technical assistance, including support for logins, passwords, and general Windows issues. Key responsibilities: • Provide primary support for IT-related user and system issues, including phone support and technical installations. • Handle tasks related to distributed computer services. • Utilize your knowledge of Active Directory and Windows to troubleshoot and resolve issues. • Maintain a customer service mindset and helpful personality throughout all interactions. • Manage service desk tickets efficiently and effectively. • Ensure the smooth operation of Windows 10 and promptly address any problems. • Utilize Active Directory, DNS, WINS, and DHCP to support computer operations and networks. • Perform break-fix tasks as necessary to keep systems running smoothly. • Apply your technical aptitude and initiative to continually improve our IT support services.

Help Desk Analyst We are offering a long-term contract employment opportunity for a Help Desk Analyst in the healthcare, hospitals, and social assistance industry located in Philadelphia, Pennsylvania. As a Help Desk Analyst, you will be responsible for supporting users across the health system, managing patient portal issues, and ensuring a high level of customer service. Responsibilities: • Address user issues across all departments within the health system, including corporate and hospital departments. • Provide support to the patient portal, including password resets and navigation assistance. • Uphold the health system's "patient first" motto in all interactions and services. • Apply your customer service experience from diverse backgrounds to enhance user satisfaction. • Handle all communication over the phone, providing efficient and effective solutions to user inquiries. • Manage your schedule to ensure availability during required hours. • Utilize your technical skills, including Microsoft, Microsoft Access, Active Directory, Configuration Management, and Connectivity, to resolve issues and maintain system efficiency. • Demonstrate an outgoing personality and comfort in speaking with people, contributing to a positive work environment and user experience.

Help Desk Analyst We are offering a long term contract employment opportunity for a Help Desk Analyst in Wilmington, Delaware. In this role, you will be assisting with device support, managing accounts, and providing excellent customer service in the tech industry. This is an on-site position where you'll utilize your skills in Android Development, Cisco Technologies, Citrix Technologies, and more. Responsibilities: • Provide efficient support for various devices including Android, Mac, and Apple Devices • Utilize Microsoft and Excel for account management and data processing • Handle account creation and removal in a timely and accurate manner • Apply knowledge of Cisco and Citrix Technologies to troubleshoot and resolve issues • Ensure proper configuration management and deployment of computer hardware • Use Active Directory for account management and access control • Assist with Windows 10 issues and provide necessary updates • Maintain accurate customer records and respond to customer inquiries promptly • Monitor customer accounts and take appropriate action when needed.

Help Desk Analyst We are offering a long term contract employment opportunity for a Help Desk Analyst in the healthcare and social assistance industry, based in Philadelphia, Pennsylvania. This role involves primarily providing support to users across the health system, ranging from corporate users to hospital workers, as well as patient portal assistance. Responsibilities: • Assist users from various departments within the health system with their technical needs.• Provide over-the-phone support to ensure effective and timely resolution of issues.• Manage and resolve patient portal inquiries, such as password resets and navigation help.• Maintain a high level of customer service, embodying a "patient first" approach.• Utilize various software tools, including Microsoft Access and Active Directory, for effective problem-solving and user assistance.• Ensure accurate record-keeping and data management.• Balance work commitments effectively, ensuring no clashes with other schedules.• Engage in continuous learning and adaptation to new technologies and system updates.

Help Desk Analyst I We are offering a long term contract employment opportunity for a Help Desk Analyst I in ALLENTOWN, Pennsylvania. In this role, you will be the first contact for users, assisting with a variety of hardware, software, and network issues. You will be responsible for monitoring, troubleshooting, and maintaining infrastructure and applications that support both internal and client business operations. This role requires strong problem-solving skills, technical expertise, attention to detail, and a commitment to delivering exceptional support in a fast-paced environment. Responsibilities: • Manage Service Desk escalations through a ticketing system • Provide both remote and on-site troubleshooting for hardware and software support • Ensure the accurate documentation of incidents, including detailed steps and resolutions, in the ticket system • Support the onboarding process through the creation of accounts and configuration of hardware • Handle a variety of user support issues, ranging from hardware and software to network and account management • Diagnose and resolve hardware and software problems, referring complex networking problems to appropriate teams • Provide on-site technical support, which includes the installation and repair of workstations and related software/hardware • Ensure full connectivity of desktop and other networked peripherals through basic network support • Travel to client sites as necessary to provide support • Collaborate with the IT team on special projects and proactively identify opportunities for improvement • Maintain detailed time tracking for work completed • Document IT processes, configurations, and troubleshooting steps in a clear and accurate manner • Provide after-hours support as required, including nights and weekends.

Help Desk Analyst We are offering an exciting opportunity for a Help Desk Analyst in Hamilton Township, New Jersey. As part of our team, you will be providing general IT support focused on troubleshooting, Active Directory tasks, and managing virtual environments. You will also be responsible for user support and training, documentation, and process improvements to keep our systems running efficiently. Responsibilities: • Diagnosing and resolving hardware, software, and network issues to provide break/fix support • Performing basic Active Directory tasks including password resets and permission updates • Assisting with basic VM troubleshooting and resetting virtual machines • Providing hands-on support to resolve technical problems efficiently • Supporting and training users on IT-related issues and best practices • Maintaining records of system configurations, troubleshooting steps, and IT procedures • Utilizing Android Development, Cisco Technologies, Citrix Technologies, Microsoft, and Apple Devices skills to enhance IT support • Managing computer hardware and configuration management • Deploying and maintaining Mac Computers and other devices.

Help Desk Analyst We are in the process of expanding our team with the addition of a Help Desk Analyst. Situated in New Holland, Pennsylvania, the candidate will be immersed in a dynamic environment where they will serve as a pivotal point of contact for end-users who require technical assistance. The role involves offering high-quality support through various channels such as phone, email, or a ticketing system. Responsibilities: • Act as the first point of contact for end-users needing technical assistance • Resolve basic issues concerning computers, applications, systems, devices, access, and performance • Utilize the ticketing system for documenting, tracking, and resolving reported problems • Guide users on preventive measures and best practices to avoid similar issues in the future • Elevate unresolved issues to the appropriate support teams or levels for further assistance • Assist in software installations, upgrades, user profile setups, and resetting passwords • Ensure compliance with service level standards for response times and quality • Troubleshoot computer hardware, software, and network issues • Manage user administration, password resets, and technical troubleshooting • Offer clear and effective guidance to end-users through strong communication skills.

Help Desk Technician I We are currently seeking a Help Desk Technician I to join our team. This role offers a contract to permanent employment opportunity within the tech industry. As a Help Desk Technician I, you will be the initial point of contact for technical support, providing excellent customer service while diagnosing and resolving hardware and software issues. Responsibilities:• Serve as the first contact for users seeking technical assistance over calls, emails, or tickets. • Troubleshoot basic hardware and software problems, including issues related to operating systems, applications, and network connectivity.• Document user issues accurately and track these issues using the help desk ticketing system.• Collaborate with team members to enhance support processes and improve customer satisfaction.• Stay abreast of new technologies and industry best practices to provide effective support.• Handle the escalation of complex technical issues to Level Two Support or other relevant teams as necessary.• Assist in the configuration, installation, and setup of computer systems and peripherals.• Maintain and update the asset inventory regularly.• Provide user training and support on various software applications and tools, including Office 365, TCP/IP, Active Directory, and Azure.• Contribute to a knowledge base of frequently asked questions and solutions.

Rebates Analyst Successful client in the Wilmington, Delaware area seeks a Rebates Analyst with outstanding communication skills. As the Rebates Analyst, you will take action on and ensure accuracy on all rebate transactions, post and update customer accounts, develop analysis on current and future sales, and assist with year end auditing activities. The ideal candidate for this role should have strong computer knowledge, attention to detail, and outstanding teamwork skills. Primary Responsibilities· Maintain and update internal database· Process customer rebates· Review and approve invoices· Implement and develop process improvements· Monitor rebates accruals· Create pricing strategies and programs· Ensure payments are received efficiently and timely· Assist with auditing rebate pricing and guidelines

Financial Analyst II (Contractor) We are offering a short term contract employment opportunity for a Financial Analyst II in Philadelphia, Pennsylvania. This role primarily revolves around the analysis of customer accounts and facilitating the resolution of past due notices. The position is primarily situated in a dynamic industry where you will work closely with billing and payment. Responsibilities: • Investigate and analyze credit actions to hasten the resolution of outstanding items. • Contribute to projects and collaborative efforts with senior Analysts. • Assist in devising strategies and actions for debt repayment. • Review, maintain, and update customer account information, keeping a close eye on financial status and collection efforts. • Conduct research and analyze payment history/trends across all accounts. • Issue daily reports on the status of delinquent accounts and track collection efforts. • Prepare monthly reports showcasing delinquency trends and providing analysis of collection results. • Register new content partners as vendors in the portal, ensuring the vendor onboarding process is in compliance with standards. • Collaborate with the Accounts Payable department to update bank information for existing partners. • Communicate with content partners and vendors about the status of their payments and reconcile the subledger. • Maintain regular contact with external vendors and monitor their registration status/updates. • Run Accounts Payable General Ledger reports, filter by unpaid status, and identify reasons for non-payment, working towards resolution.

Sr. Financial Analyst Our client is a growing manufacturer that is hiring a Senior Financial Analyst on a direct hire basis. The Senior Financial Analyst should have exceptional technology skills including but not limited to, Microsoft Excel/Access, and JD Edwards. In this Senior Financial Analyst role, you will analyze and report on past performance, industry trends, KPI’s, pricing and other key financial and operational data in order to advise management on the allocation of resources to best accomplish corporate goals. This is a high visibility role with opportunity for career and professional growth within the organization. Major Responsibilities· Analysis of financial and operations processes· Prepare reporting packages· Assist in closing process· Identify potential financial risks· ROI analysis· Compliance Management· Ad hoc projects· Develop and maintain financial reports in internal database· Annual Budgets/Monthly Forecast

Sr. Financial Analyst Thriving client in the Wilmington Delaware area has a full-time need for a Sr. Financial Analyst with a cost accounting background. In this role, you will be responsible for all accounting functions including costing, budgeting and month end close. The Sr. Financial Analyst will provide financial analysis on future revenues and expenditures, advise on the allocation of resources, and report accurate findings to management for review. We would like a candidate with strong analytical thinking and problem-solving skills. What you get to do everyday· Review and analyze financial statements/reports· Develop financial models and forecasting· Provide monthly variance analysis· Conduct thorough research on current and past financial data· Establish and evaluate profit plans· Review internal controls of accounting applications· Explore investment opportunities· Prepare cost projections· Ensure compliance with financial guidelines and company policies

Desktop Support Analyst We are offering a long-term contract employment opportunity for a Desktop Support Analyst in Philadelphia, Pennsylvania. This role is crucial within our team, with the main function being to assist with a Windows 11 Migration. The Desktop Support Analyst will be responsible for tasks including assisting with computer breakdowns and installations, intake calls for IT issues, and providing hands-on assistance carrying equipment to various locations in the building. Responsibilities: • Oversee the migration to Windows 11 across the organization • Handle IT-related queries and issues via intake calls • Assist in the breakdown and installation of computer systems • Provide physical assistance in moving equipment around the premises • Apply skills in Android Development, Cisco Technologies, Citrix Technologies, and Computer Hardware • Utilize knowledge of Dell Technologies and Active Directory to maintain and troubleshoot systems • Manage and support Apple Devices within the organization • Implement Backup Technologies for data protection and recovery • Perform Configuration Management to ensure system stability and efficiency.

Desktop Support Analyst We are offering a long term contract employment opportunity for a Desktop Support Analyst in Bridewater, NJ. This role is within the IT industry and primarily focuses on providing technical assistance and support related to computer systems, hardware, and software. The individual will be tasked with diagnosing and resolving technical issues, maintaining equipment, and ensuring optimal performance for end-users within the organization. Responsibilities:• Respond to user-reported issues via phone, email, or ticketing system, providing timely and efficient resolution.• Install, set up, and configure desktops, laptops, printers, and other peripheral devices.• Monitor system performance, troubleshoot slowdowns or outages, and ensure optimal performance.• Perform routine maintenance and upgrades on computer systems and equipment.• Document incidents, problems, and resolutions for future reference and continuous improvement.• Collaborate with IT teams to resolve complex issues, ensuring a unified approach to problem-solving.• Educate users on basic troubleshooting and system use, providing guidance on best practices for maintaining system security.• Manage inventory of hardware and software assets, ensuring adequate resources for organization's needs.• Escalate unresolved problems to higher-level support or vendors as necessary.• Ensure proper functioning of security tools such as antivirus software.

Desktop Support Analyst We are in need of a Desktop Support Analyst to join our team in the healthcare sector, located in Princeton, New Jersey. The role involves providing crucial technical support to our team, ensuring the smooth operation of our systems. This entails troubleshooting hardware, software, and network issues, as well as managing user accounts and access controls. Responsibilities: • Deliver both remote and deskside support to staff, addressing software, hardware, and network problems. • Ensure the successful installation, configuration, and maintenance of Windows and macOS operating systems, along with printers and other peripherals. • Take charge of managing user accounts and controlling access in Active Directory and O365. • Support both cloud-based and on-premise IT environments, including the use of VPNs and remote desktop tools. • Document all troubleshooting steps and IT procedures for future reference within the team. • Collaborate effectively with other members of the IT team to escalate and resolve complex issues. • Use your knowledge of Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management to effectively perform your role.

Operations Analyst We are seeking a dynamic and detail-oriented Operations Analyst to join our team. In this role, you will evaluate, optimize, and support operational processes related to mortgage lending, processing, underwriting, and compliance. The ideal candidate will leverage their analytical skills to improve workflows, ensure regulatory adherence, and provide insights that drive strategic mortgage operations decisions. <ul><li>Assess and analyze mortgage operations processes, including loan processing, underwriting, and servicing, to identify inefficiencies and opportunities for improvement.</li><li>Collect, evaluate, and manage operational data to identify trends, measure performance, and provide actionable insights.</li><li>Collaborate with cross-functional teams to streamline workflows in areas such as loan origination, approval timelines, and disbursement processes.</li><li>Ensure all mortgage processes meet regulatory and compliance standards, mitigating risk in line with industry guidelines.</li><li>Develop and maintain KPIs for mortgage operational processes, presenting findings and recommendations to leadership</li><li>Assist in the integration of data systems and automation tools to enhance loan processing speed and accuracy.</li><li>Support operations-related projects, including launching new processes or technologies aimed at improving mortgage services delivery.</li></ul>

Senior Credit Analyst Hybrid Opportunity: 3 Days in Office / 2 Days Remote. Are you a dynamic and detail-oriented professional with 4+ years of experience in Commercial Real Estate (CRE) and Commercial & Industrial (C& I) lending? Do you thrive in a collaborative environment where your analytical skills and strategic insights make a measurable impact? If so, we have the perfect opportunity for you! Position Overview:Our regional banking client in Edison is seeking a Senior Credit Analyst to join the company and play a pivotal role in evaluating, analyzing, and structuring complex credit opportunities. In this position, you’ll assess and support a diverse portfolio of CRE and C& I loans, ensuring sound financial decision-making aligned with the bank’s strategic objectives.<ul><li>Prepare clear and concise credit memos and recommendations for loan committees.</li><li>Conduct detailed credit analysis, including financial statement reviews, cash flow projections, and risk assessments, for CRE and C& I loan applicants.</li><li>Collaborate with Relationship Managers and other internal teams to provide tailored solutions for clients.</li><li>Stay updated on market trends, industry developments, and regulatory changes impacting credit and lending practices.</li><li>Growth-Oriented Culture: Join a company that values professional development and invests in your career.</li><li>Flexibility: Enjoy a hybrid schedule with 3 days in the office and 2 days working from home.</li><li>Competitive Compensation: Market-leading salary and benefits package tailored to attract top talent.</li></ul>The company offers and excellent compensation and benefits plan with opportunity to advance your career. To apply email a resume to Robert Half. Or call Rich Singer, CPA at 848-202-7970 to discuss this excellent opportunity.

Senior Financial Analyst Robert Half is seeking a Senior Financial Analyst for an exciting contract-to-hire opportunity with a client in Eatontown, NJ. This hybrid role is ideal for a highly analytical professional experienced in financial reporting and systems analysis, preferably within the healthcare industry. As a key member of the finance team, you'll drive accurate data reporting, system utilization, and actionable insights across a complex health system. Key Responsibilities<ul><li>Ensure data reliability and conduct detailed analyses to ensure monthly data consistency across the RWJBH Health System.</li><li>Analyze financial metrics to identify trends and actionable insights.</li><li>Prepare and distribute executive reporting packages for leadership decision-making.</li><li>Evaluate financial data to identify opportunities by site across the system and communicate findings to management.</li><li>Support the implementation and completion of external benchmarking engagements.</li><li>Leverage external benchmarks to recommend and drive system-wide savings opportunities.</li><li>Assist assigned sites with the budgeting process, including performing audits to ensure accuracy and consistency.</li><li>Provide support to sites for rolling forecast processes, including auditing workbooks, addressing questions, and reviewing finalized forecasts. Generate site-specific reports for forecast evaluations.</li></ul>

Billing Analyst Robert Half has partnered with a specialized client based in the Philadelphia, PA area who is offering a career building opportunity for a Billing Analyst. As a Billing Analyst your duties involve managing customer accounts and inquiries, processing customer credit applications, and maintaining accurate customer credit records in an industry that requires strong analytical skills and customer service orientation. If you have strong attention to detail and a knack for prioritizing and organizing your workload, then this Billing Analyst role might be the one for you. Become an integral part of the team by clicking the apply button today. If you have any questions, please contact Robert Half at 215-568-4580 and mention job order#03720-0013185082. As a Billing Analyst your responsibilities will include but aren't limited too:• Ensure accurate and efficient processing of customer credit applications. • Maintain and update customer credit records in a timely and efficient manner. • Work closely with stakeholders to resolve account, premium support, and billing issues. • Perform audits on policies to ensure the accuracy of premium calculations and payments. • Analyze premium payment exceptions and determine appropriate course of action for resolution. • Conduct daily reviews of system reports to prevent potential premium billing issues. • Validate or calculate premium due for customers with incomplete support. • Research due and unpaid items that are over 90 days and work towards resolution. • Initiate premium refunds resulting from a policy review, formal audit, policy overpayment, or paid beyond policy termination date. • Provide high-quality customer service, resolve customer issues timely and efficiently. Become an integral part of the team by clicking the apply button today. If you have any questions, please contact Robert Half at 215-568-4580 and mention job order#03720-0013185082.

Mobile Device Support Analyst We are offering a long term contract employment opportunity for a Mobile Device Support Analyst in LYON STATION, Pennsylvania. In this role, you will be providing technical support and customer service for a variety of mobile devices and products, managing their deployment, configuration, and maintenance while adhering to company policies and security protocols. Responsibilities: • Offer timely troubleshooting and resolution for mobile devices, applications, and connectivity issues. • Handle the deployment, configuration, and upkeep of mobile devices, ensuring compliance with organizational policies and security measures. • Conduct informative sessions for employees regarding mobile technologies, security practices, and productivity-enhancing strategies. • Keep track of mobile device performance and usage, generating reports to pinpoint trends and areas requiring enhancement. • Collaborate with mobile service providers and device manufacturers to address problems and enhance service delivery. • Keep meticulous records of device inventories, support tickets, and technical documentation. • Contribute to the formulation and execution of mobile device policies and procedures to ensure security and compliance. • Oversee the inventory, billing, and records for all iOS devices. • Process incoming mobile requests and manage mobile activations. • Set up and configure new and loaner devices. • Liaise with mobile device vendors on various account maintenance tasks such as resolving billing and technical issues, as well as optimizing plans. • Uphold security and compliance concerning company information on company-owned mobile devices.

Accounting Analyst Robert Half has partnered with an expanding, healthcare client on their search for an Accounting Analyst with strong US GAAP knowledge. This Accounting Analyst role will be responsible for assisting with the month end close process, due diligence, compiling financial data, performing balance sheet account reconciliations, reviewing and processing journal entries, and preparing financial reports. The ideal candidate for this role should have experience working in ERP systems, possess the skill and ability to review and resolve daily accounting discrepancies, and strong knowledge of generally accepted accounting principles. Major Responsibilities· Observe accounting operations· Prepare multi-state payroll journal entries· Execute the month end process· Assist with financial accounting in reference to payroll· Prepare monthly billings· General Ledger Reconciliations· Review monthly payroll liabilities· Process account adjustments· Calculate monthly payroll accruals· Keep abreast of tax regulations· Ad hoc projects

Data Governance Analyst We are on the lookout for a dedicated Data Governance Analyst to become a part of our team. In this role, you'll be a crucial part of enhancing our data governance framework, driving data quality initiatives, and ensuring compliance with regulatory standards. You will also be collaborating with various domain teams as well as business and technical stakeholders. Responsibilities: • Collaborate with domain teams to set up and monitor data quality rules and controls. • Work closely with both business and technical teams to ensure alignment with established governance policies. • Take the lead on data governance initiatives for assigned data domains. • Assist in the selection and implementation of data governance tools to streamline our processes. • Develop and implement a data governance framework that aligns with our organization's goals and regulatory requirements. • Establish and maintain stringent policies, standards, and procedures to safeguard data integrity and security. • Identify and document the necessary data quality requirements, metrics, and thresholds. • Analyze and address data quality issues, including conducting root cause analysis and planning remediation. • Draw on your knowledge of BCBS 239 principles to ensure compliance with regulatory standards. • Develop workflows and dashboards to keep track of governance and data quality metrics. • Use your SQL skills to query databases, validate data, and support data quality assessments and lineage tracing. • Work with technical teams to implement lineage tracking and data traceability across our systems. • Conduct training sessions to increase stakeholder awareness of data governance principles.

Real Estate Transactions Analyst We are looking for a Real Estate Transactions Analyst to join our client's team in the Horsham Area, Pennsylvania. The role involves undertaking all aspects of property level diligence and closing necessary for real estate acquisition, dispositions, and financings. This role will work closely with various teams in the organization. Responsibilities: • Conducting comprehensive review of standard real estate transactional diligence items such as environmental, structural, title and property level documentation.• Efficiently facilitating the diligence and closing process for all types of real estate transactions including acquisitions, dispositions, and financings.• Collaborating with property management, treasury, investments, and leasing teams to effectively incorporate real estate assets into an operating portfolio.• Coordinating with third party vendors to obtain necessary diligence documents.• Organizing diligence documentation for internal use.• Following and coordinating closing checklist processes diligently.• Regularly interfacing with outside counsel on legal matters related to all real estate transactions.• Overseeing budget processes and capital management related to property transactions.• Handling commercial and financial transactions, including contract pricing.• Using Yardi for property appraisals and budgeting.

Senior FP&A Analyst Growing client within the healthcare industry seeks a forward thinking, Senior FP& A Analyst with strong analytical skills. The Senior FP& A Analyst will develop financial models through process analysis, conduct financial data mining, identify trends & risks, forecast revenues and expenditures, and provide guidance on future budgeting. This candidate will also assist with financial adjustments, evaluate investment opportunities, analyze variances, assist with KPI tracking, create and implement financial strategic planning, and coordinate annual pricing analysis. The ideal FP& A Analyst should be able to own process integrations, assess quality and integrity of data for reporting, and work independently. Major Responsibilities· Manage the annual budget and strategic planning process· Prepare cost projections· Conduct thorough research of historical financial data· Analyze business opportunities and investments· Financial Modeling· Lead efforts to business unit profitability· Risk Management· Develop and gain deep business understanding of financial drivers· Ad Hoc Analysis· Monitor performance indicators for profit and loss· Establish financial policies