<p>Our client, a respected nonprofit organization, is seeking a Bilingual (Spanish/English) Customer Service Representative to join their mission-driven call center. This is an ideal role for a compassionate communicator who thrives in a fast-paced environment and is dedicated to helping others.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and empathetically to inbound phone, email, and online inquiries in both Spanish and English.</li><li>Provide accurate information about nonprofit programs, services, and resources, ensuring clarity for diverse audiences.</li><li>Assist clients, donors, and volunteers by addressing questions, resolving concerns, and escalating issues when necessary.</li><li>Document all interactions thoroughly in the organization’s database, maintaining confidentiality and accuracy.</li><li>Support outreach efforts, fundraising campaigns, and client service events through top-notch customer service.</li><li>Uphold the nonprofit’s core values of integrity, inclusivity, and respect in every interaction.</li></ul><p><br></p>
<p>Our client, a respected nonprofit organization, is seeking a Customer Service Representative to support their mission in a fast-paced call center environment. This role is ideal for a compassionate and professional candidate who enjoys making a positive difference in the community.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond attentively to phone, email, and online inquiries from clients, volunteers, and donors.</li><li>Provide accurate information about programs, services, and organizational initiatives.</li><li>Triage calls when appropriate and ensure concerns are addressed or routed to the appropriate team member.</li><li>Maintain detailed records of interactions in the organization’s database in accordance with privacy standards.</li><li>Support fundraising campaigns, event registrations, and outreach projects through exemplary customer service.</li><li>Collaborate with team members and management to resolve complex issues and ensure a positive experience for all stakeholders.</li><li>Uphold the nonprofit’s values of empathy, integrity, and inclusivity in every interaction.</li></ul><p><br></p>
<p>Our team is seeking a dedicated Customer Service Representative to build lasting relationships with clients and provide top-tier support. You will be the face of our company and play a critical role in delivering outstanding customer experiences.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and professionally to customer inquiries via phone, email, and live chat</li><li>Provide accurate information about services, policies, and procedures</li><li>Resolve customer issues, complaints, and requests courteously and efficiently</li><li>Document all customer interactions and maintain up-to-date records</li><li>Collaborate with internal teams to ensure customer satisfaction</li><li>Identify opportunities to improve processes and enhance customer experience</li><li>Uphold company standards of service and confidentiality</li></ul><p><br></p>
<p>At Robert Half, we connect skilled professionals with organizations committed to excellence and growth. Our client in the property management sector is seeking a Customer Service Agent to serve as a crucial liaison between tenants, property managers, and vendors. This role offers the opportunity to make a meaningful impact by delivering exemplary customer support in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide prompt and courteous responses to tenant inquiries, service requests, and general questions</li><li>Assist with coordinating maintenance, repairs, and property services</li><li>Document all customer interactions and maintain accurate resident records</li><li>Support property managers by handling phone calls, emails, and walk-ins professionally</li><li>Resolve escalated issues quickly, maintaining positive relationships with tenants and stakeholders</li><li>Collaborate with vendors and contractors to ensure timely service delivery</li><li>Help with administrative tasks such as preparing notices, updating databases, and scheduling appointments</li><li>Uphold confidentiality and demonstrate a commitment to quality service</li></ul><p><br></p>
<p>At Robert Half, we specialize in connecting skilled professionals with dynamic organizations to foster growth and success. Our client is seeking a dedicated Bilingual Customer Service Agent to join their team, supporting customers in multiple languages and delivering exceptional service.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat in both English and Spanish</li><li>Provide accurate information about company products, services, and policies</li><li>Resolve customer concerns efficiently while maintaining a positive attitude</li><li>Document customer interactions and update internal records</li><li>Work closely with internal teams to follow up on customer requests</li><li>Identify opportunities to enhance the customer experience</li><li>Uphold company standards of professionalism, confidentiality, and quality</li></ul><p><br></p>
<p>Our client, an innovative leader in the biotech sector, is seeking an organized and driven Account Specialist to join their team. This position plays a vital role in managing client accounts, supporting business operations, and ensuring exceptional service delivery in a cutting-edge environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for assigned client accounts, addressing inquiries and resolving issues promptly.</li><li>Maintain accurate records in CRM and related systems, processing orders, billing, and account changes.</li><li>Coordinate with internal teams (sales, finance, R& D) to ensure seamless account management and satisfaction.</li><li>Track order fulfillment and delivery timelines, providing clients with updates as needed.</li><li>Prepare and analyze account reports, identifying areas for upselling, cross-selling, and process improvement.</li><li>Support new client onboarding and training.</li><li>Assist sales and finance teams with contract renewals and billing inquiries.</li></ul><p><br></p>
<p>The Client Service Specialist supports HOA Property Management clients by delivering high-quality banking and payment-related service. This role is critical to client satisfaction and retention, providing front-line support for account inquiries, transactions, research, and basic technical assistance within a fast-paced, deadline-driven environment.</p><p>Key Responsibilities</p><ul><li>Provide front-line client support via inbound phone calls</li><li>Assist HOA Property Management clients with payment and depository research, statements, and account inquiries</li><li>Process monetary transactions and account maintenance accurately and timely</li><li>Provide website navigation assistance and low-level technical support for proprietary HOA platforms</li><li>Resolve client disputes using sound judgment and knowledge of banking policies</li><li>Meet established service level agreements (SLAs) and manage time-sensitive requests, including fraud intake</li><li>Maintain strong knowledge of banking products, services, and internal procedures</li><li>Communicate clearly and professionally with clients and internal teams</li><li>Follow all applicable policies, procedures, and regulatory requirements</li></ul><p><br></p>
<p><strong>What Makes This Role Unique</strong></p><p>This role blends administrative coordination, customer support, and internal operations. As a <strong>Client Operations Support Specialist</strong>, you’ll sit at the intersection of service delivery and internal execution—ensuring clients receive accurate information while internal teams stay aligned and informed.</p><p><br></p><p><strong>Core Functions</strong></p><ul><li>Serve as a point of contact for client inquiries and service requests</li><li>Track requests, follow-ups, and resolutions across internal systems</li><li>Coordinate between departments to ensure timely responses</li><li>Prepare reports, summaries, and documentation for leadership</li><li>Assist with onboarding new clients and maintaining account records</li><li>Identify process inefficiencies and suggest workflow improvements</li></ul>
<p>Our client, a well-regarded organization in the education sector, is seeking a professional and personable Front Desk Coordinator to serve as the face of their institution. This individual will play a key role in providing exceptional front-line support to students, faculty, and visitors, while keeping office operations running smoothly.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist students, parents, staff, and visitors with professionalism and a positive attitude.</li><li>Answer and direct incoming phone calls and emails; respond to general inquiries about programs and services.</li><li>Manage front desk operations, including scheduling appointments and maintaining calendars for key personnel.</li><li>Handle the distribution of mail, packages, and deliveries.</li><li>Assist with student enrollment, recordkeeping, and data entry as needed.</li><li>Maintain a tidy, welcoming reception area and uphold confidentiality at all times.</li><li>Provide administrative support to staff and faculty, including document preparation and event coordination.</li><li>Perform other duties as assigned to support a collaborative and efficient office environment.</li></ul><p><br></p>
We are looking for a Service Coordinator to join our team in San Diego, California. This contract to permanent position plays a vital role in ensuring smooth communication between customers, field technicians, and internal teams. The ideal candidate will be responsible for managing service schedules, coordinating resources, and maintaining accurate documentation to deliver exceptional customer service.<br><br>Responsibilities:<br>• Create and manage job records in the service management platform.<br>• Coordinate the procurement and delivery of equipment and materials necessary for projects.<br>• Schedule and dispatch technicians for service jobs while maintaining clear communication with customers and field staff.<br>• Address service-related issues and ensure timely, cost-effective solutions.<br>• Generate accurate service documentation and provide necessary reports to clients or authorities.<br>• Monitor open jobs and adjust schedules to meet compliance and optimize efficiency.<br>• Provide detailed job costing by tracking technician hours and materials used.<br>• Maintain consistent communication between management and sales to improve coordination and profitability.<br>• Send reminders to customers and confirm appointments for scheduled services.<br>• Assist the Service Manager with job quotations and other tasks as needed.
<p>A private real estate organization in Rancho Santa Fe is seeking a polished and proactive <strong>Executive Assistant</strong> to support executive leadership and high-level projects. This role blends administrative excellence with project coordination and requires someone who is confident, detail-oriented, and adaptable.</p><p><strong>Responsibilities</strong></p><ul><li>Provide direct executive support including scheduling and correspondence</li><li>Coordinate meetings, presentations, and external communications</li><li>Assist with project tracking and deadline management</li><li>Prepare documents, reports, and executive summaries</li><li>Serve as a liaison between executives and internal/external stakeholders</li><li>Maintain organized records and confidential files</li><li>Support day-to-day office operations as needed</li></ul>
<p><strong>Position Overview</strong></p><p>The Operations Specialist supports the day-to-day operational functions of the insurance organization by ensuring processes, systems, and workflows run efficiently and accurately. This role partners closely with internal teams including underwriting, claims, case management, and customer service to support policy and case operations while maintaining compliance with internal standards and regulatory requirements.</p><p><strong>Key Responsibilities</strong></p><ul><li>Support operational workflows related to insurance policies, claims, and case processing</li><li>Review, process, and verify documentation for accuracy, completeness, and compliance</li><li>Maintain and update records within insurance and operations management systems</li><li>Identify process gaps, errors, or inefficiencies and escalate or recommend improvements</li><li>Coordinate cross-functional communication between operations, claims, underwriting, and service teams</li><li>Track operational metrics, service-level agreements (SLAs), and turnaround times</li><li>Assist with audits, quality assurance reviews, and compliance reporting</li><li>Prepare operational reports, summaries, and performance tracking as needed</li><li>Respond to internal and external inquiries related to operational processes</li><li>Support implementation of new procedures, systems, or process updates</li><li>Ensure adherence to company policies, regulatory standards, and confidentiality requirements</li></ul><p><br></p>
<p>At Robert Half, we partner with leading organizations to build successful teams that drive workplace efficiency and excellence. Our client is seeking a detail-oriented and personable Front Desk Coordinator to serve as the first point of contact and ensure smooth office operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet visitors and direct them promptly and professionally</li><li>Manage incoming calls, correspondence, and messages</li><li>Maintain appointment schedules and coordinate meeting rooms</li><li>Assist with mail distribution, filing, and general office tasks</li><li>Support administrative staff with clerical duties as needed</li><li>Uphold high standards of customer service and confidentiality</li><li>Contribute to a positive, welcoming office environment</li></ul><p><br></p>
<p><strong>Position Overview</strong></p><p>The Case Administrator plays a critical role in supporting the lifecycle of insurance cases by providing administrative, coordination, and documentation support to case managers, claims professionals, and internal stakeholders. This position ensures cases are accurately documented, processed efficiently, and compliant with internal procedures and regulatory requirements.</p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as administrative support for assigned insurance cases from intake through resolution</li><li>Open, maintain, and update case files within internal case management systems</li><li>Accurately enter data, process documentation, and track case milestones and deadlines</li><li>Coordinate communication between case managers, adjusters, providers, policyholders, and internal teams</li><li>Prepare correspondence, reports, and case summaries as needed</li><li>Ensure all case documentation is complete, compliant, and properly filed</li><li>Monitor case status and follow up on outstanding information or documentation</li><li>Schedule appointments, reviews, and case-related meetings</li><li>Respond to internal and external inquiries in a professional and timely manner</li><li>Maintain confidentiality and adhere to HIPAA and insurance regulatory standards</li><li>Support audit requests and quality assurance reviews as required</li></ul><p><br></p>
<p>Our client, a dedicated and mission-driven nonprofit organization, is seeking a proactive and detail-oriented Administrative Assistant to join their team. This is an excellent opportunity to make a meaningful impact while supporting a passionate group committed to positive community change.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide comprehensive administrative support, including scheduling, correspondence, and file management.</li><li>Coordinate meeting logistics, prepare agendas, and document minutes.</li><li>Support fundraising and outreach initiatives with database updates, donor communications, and event logistics.</li><li>Manage office supplies, equipment, and liaise with vendors as needed.</li><li>Assist with budget tracking, invoice processing, and financial reporting tasks.</li><li>Serve as the first point of contact for visitors, donors, and volunteers—delivering exceptional customer service.</li><li>Maintain digital and paper records in compliance with organizational policies.</li><li>Perform other administrative duties as assigned to ensure smooth day-to-day operations.</li></ul><p><br></p>
<p><strong>Position Overview</strong></p><p>The Case Administrator plays a critical role in supporting the lifecycle of insurance cases by providing administrative, coordination, and documentation support to case managers, claims professionals, and internal stakeholders. This position ensures cases are accurately documented, processed efficiently, and compliant with internal procedures and regulatory requirements.</p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as administrative support for assigned insurance cases from intake through resolution</li><li>Open, maintain, and update case files within internal case management systems</li><li>Accurately enter data, process documentation, and track case milestones and deadlines</li><li>Coordinate communication between case managers, adjusters, providers, policyholders, and internal teams</li><li>Prepare correspondence, reports, and case summaries as needed</li><li>Ensure all case documentation is complete, compliant, and properly filed</li><li>Monitor case status and follow up on outstanding information or documentation</li><li>Schedule appointments, reviews, and case-related meetings</li><li>Respond to internal and external inquiries in a professional and timely manner</li><li>Maintain confidentiality and adhere to HIPAA and insurance regulatory standards</li><li>Support audit requests and quality assurance reviews as required</li></ul><p><br></p>
<p>A growing healthcare organization in Vista is hiring a <strong>Collections Specialist</strong> to support patient and insurance collections in a fast-paced, regulated environment. This role focuses on reducing outstanding balances while delivering compassionate, compliant communication. The ideal candidate understands healthcare billing cycles and thrives in a detail-driven role that balances accuracy with patient service.</p><p><strong>Responsibilities</strong></p><ul><li>Follow up on outstanding patient and insurance balances</li><li>Communicate with patients regarding payment plans and account resolutions</li><li>Coordinate with billing, coding, and insurance teams to resolve denials</li><li>Review EOBs and identify discrepancies</li><li>Maintain accurate notes and documentation for compliance purposes</li><li>Monitor aging reports and prioritize collection efforts</li><li>Support audits and reporting requirements</li><li>Ensure adherence to HIPAA and healthcare regulations</li></ul>
<p><strong>Job Description:</strong></p><p> Robert Half is partnering with a reputable tax firm to identify a professional and customer-focused Receptionist to provide front office support during the busy tax season. This role is ideal for someone who thrives in a fast-paced environment, enjoys working with clients, and can help ensure smooth day-to-day office operations during peak periods.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet clients and visitors in a professional and welcoming manner</li><li>Answer and route incoming phone calls promptly and accurately</li><li>Schedule, confirm, and manage client appointments for tax preparers</li><li>Assist with client intake, including collecting documentation and verifying required forms</li><li>Maintain front desk organization and ensure a clean, professional office environment</li><li>Support administrative tasks such as data entry, scanning, copying, and filing</li><li>Coordinate mail, document drop-offs, and pickups</li><li>Communicate effectively with tax staff regarding client arrivals and scheduling updates</li><li>Maintain confidentiality of sensitive client and financial information at all times</li></ul>
<p>Our client, a respected nonprofit organization dedicated to community impact and meaningful change, is seeking a highly organized and proactive Executive Assistant to support senior leadership. This is an excellent opportunity to contribute directly to a vital mission and collaborate in an environment driven by purpose.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide comprehensive administrative support to the executive team, ensuring efficiency in daily operations.</li><li>Manage calendars, schedule meetings, and coordinate travel arrangements with attention to detail.</li><li>Prepare correspondence, presentations, and reports for internal and external stakeholders.</li><li>Organize and support board meetings, including agenda creation, minute-taking, and follow-ups.</li><li>Serve as a liaison between executives, staff, donors, and community partners—maintaining professionalism and confidentiality.</li><li>Support fundraising initiatives, donor relations, and event planning.</li><li>Maintain and organize sensitive documents, files, and records.</li><li>Assist with special projects and other administrative tasks as assigned.</li></ul><p><br></p>
<p>A well-established real estate investment and property management firm in Carlsbad is seeking a highly organized and professional <strong>Executive Assistant</strong> to support senior leadership. This role is ideal for an experienced executive assistant who understands the fast pace of real estate operations and can manage complex calendars, sensitive communications, and high-level administrative workflows. You will serve as a trusted partner to executives, helping streamline daily operations and ensure leadership remains focused on strategic priorities.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide direct executive-level administrative support, including calendar and meeting management</li><li>Coordinate travel, itineraries, and logistics for executives and leadership meetings</li><li>Prepare correspondence, reports, contracts, and presentation materials</li><li>Serve as a liaison between executives, investors, tenants, and external partners</li><li>Track action items, deadlines, and deliverables across multiple projects</li><li>Maintain confidential files, financial documents, and real estate records</li><li>Support board meetings, investor meetings, and property-related initiatives</li><li>Assist with special projects and operational tasks as needed</li></ul>
<p>A mission-driven organization supporting operations at Camp Pendleton is seeking a dependable <strong>Client Services Administrator</strong> to manage communication, coordination, and administrative support for internal and external stakeholders. This role is ideal for someone who enjoys structure, accountability, and being the central point of contact that keeps operations moving forward.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as a primary contact for client and internal service requests</li><li>Track requests, documentation, and follow-ups in internal systems</li><li>Coordinate scheduling, meetings, and workflow updates</li><li>Prepare correspondence, reports, and summaries</li><li>Maintain accurate records in compliance with organizational standards</li><li>Support leadership and operations teams with administrative tasks</li><li>Ensure timely communication and resolution of client inquiries</li></ul>
<p>At Robert Half, we connect skilled professionals with organizations that depend on attentive and efficient personnel to keep their property operations running smoothly. Our client is seeking a Property Coordinator responsible for supporting property management activities and ensuring high levels of service for tenants and stakeholders.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist with day-to-day property management operations</li><li>Act as a point of contact for tenants, vendors, and service providers</li><li>Schedule and coordinate maintenance, repairs, and inspections</li><li>Prepare and maintain documents, reports, and lease files</li><li>Track and resolve tenant requests and issues in a timely manner</li><li>Support property managers with budgeting, invoices, and recordkeeping</li><li>Help with compliance and regulatory documentation as needed</li><li>Maintain organized electronic and physical filing systems</li></ul><p><br></p>
<p><strong>Job Description</strong></p><p>Our client, a fast-paced hospitality organization, is seeking a Bilingual Recruiting Coordinator (Spanish/English) to support high-volume hiring across hourly and salaried roles. This position plays a critical role in ensuring a smooth, candidate-focused recruiting process while partnering closely with hiring managers and HR leadership.</p><p>The ideal candidate is highly organized, communicative, and comfortable working in a dynamic environment where priorities can shift quickly. Experience supporting frontline or hospitality hiring is strongly preferred.</p><p><strong>Key Responsibilities</strong></p><ul><li>Coordinate and support full-cycle recruiting activities for high-volume hospitality roles</li><li>Schedule interviews, phone screens, and hiring events while maintaining clear communication with candidates and hiring managers</li><li>Serve as a primary point of contact for Spanish- and English-speaking candidates, ensuring an inclusive and positive candidate experience</li><li>Assist with onboarding coordination, pre-employment paperwork, background checks, and offer letter administration</li><li>Maintain accurate candidate records within the ATS and ensure compliance with internal hiring processes</li><li>Support job postings, candidate outreach, and recruiting campaigns as needed</li><li>Partner with HR and operations teams to meet hiring timelines and workforce needs</li></ul><p><br></p>
<p>Our client, a well-established commercial real estate firm, is seeking a detail-oriented and service-driven Property Administrator to support day-to-day property operations. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys working with tenants and vendors, and brings strong administrative and financial support skills to a property management team. The ideal candidate is highly organized, communicative, and comfortable handling operational coordination to ensure seamless property operations and a positive tenant experience.</p><p><br></p><p>Responsibilities</p><ul><li>Serve as a primary point of contact for tenant and client inquiries, responding promptly and professionally within established service standards</li><li>Process accounts payable, including invoice coding, approvals, and timely payments to avoid late fees or service interruptions</li><li>Manage rent statements, late fees, and additional billings in accordance with lease terms</li><li>Partner with the Property Manager to track collections and support timely payment resolution</li><li>Assist with preparation and review of property budgets, financial statements, variance reports, and reforecasts</li><li>Maintain and track vendor and tenant insurance certificates to ensure compliance with property requirements</li><li>Coordinate and support tenant/client appreciation events within the approved annual budget</li><li>Conduct monthly property and tenant space inspections, document findings, and coordinate follow-up actions</li><li>Support maintenance and facilities teams to ensure service standards and operational needs are met</li><li>Utilize property management systems and tools to track workflows, documentation, and action items</li></ul><p><br></p>
As a Collections Representative, you will be responsible for communicating with debtors, explaining account details, and setting up payment arrangements. This role requires professionalism, empathy, and the ability to handle a high volume of calls while maintaining accuracy in documentation.<br><br>Job Duties<br><br>Make outbound and inbound phone calls to debtors<br>Explain account details and negotiate settlements, payoffs, and payment plans<br>Enter accurate notes and data from each call<br>Prepare collection letter templates and send correspondence<br>Leave voicemails and follow up consistently<br>Email debtors and send the required documentation<br>Process outgoing mail<br>Maintain professionalism and positive communication at all times<br>Other duties as assigned<br>Qualifications<br><br>High school diploma or equivalent (Preferred)<br>U.S. work authorization (Preferred)<br>Basic computer skills<br>Strong written and verbal communication skills<br>Positive, empathetic, and detail oriented attitude<br>Ability to handle inbound and outbound calls<br>Organizational skills with a high level of integrity and accuracy<br>Strong customer service skills<br>Self-starter capable of working independently and as part of a team<br>Comfortable working in a call center environment<br>Knowledge of FDCPA (Fair Debt Collection Practices Act)<br>Bilingual (English/Spanish) a plus, but not required<br>If you’re ready to grow with a company that values talent, drive, and professionalism, Resort Recovery Solutions wants to hear from you!
