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2 results for Customer Service Representative in Overland Park, KS

Patient Care Coordinator
  • Kansas City, MO
  • onsite
  • Temporary
  • 21.00 - 25.00 USD / Hourly
  • <p>We are looking for a skilled and dedicated DME Patient Care Representative to join our team on a contract basis in Kansas City, Missouri. In this role, you will play a crucial part in managing patient referrals, ensuring seamless coordination of services, and serving as a liaison between patients, clinical staff, and insurance providers. Your expertise will contribute to delivering high-quality, family-centered care while maintaining compliance with regulatory standards.</p><p><br></p><p>Responsibilities:</p><p>• Receive and process patient referrals from physicians, hospitals, and other community sources, ensuring all required documentation is obtained.</p><p>• Coordinate with clinical intake staff to verify insurance coverage, secure authorizations, and initiate services.</p><p>• Review patient agreement forms to confirm insurance benefits and outline any patient costs.</p><p>• Ensure compliance with local, state, and federal licensing requirements, as well as organizational policies.</p><p>• Collaborate with nursing, therapy, pharmacy, and administrative teams to facilitate efficient admission processes.</p><p>• Schedule and oversee timely delivery of services for new referrals.</p><p>• Maintain and update existing patient orders and authorizations, including submitting required orders to physicians.</p><p>• Resolve patient inquiries and troubleshoot issues related to scheduling and service delivery.</p><p>• Prepare delivery tickets and ensure all necessary supplies are available as per physician orders.</p><p>• Communicate professionally and effectively with multidisciplinary teams, demonstrating active listening and maintaining appropriate boundaries.</p>
  • 2026-01-20T16:47:42Z
Receptionist
  • Lawrence, KS
  • onsite
  • Permanent
  • 37000.00 - 45000.00 USD / Yearly
  • We are looking for an organized and personable Receptionist to join our team in Lawrence, Kansas. In this role, you will serve as the first point of contact for clients and visitors, ensuring a welcoming and detail-oriented experience. The ideal candidate will excel at multitasking and possess strong communication skills, contributing to the smooth operation of the office.<br><br>Responsibilities:<br>• Greet clients and visitors, ensuring a warm and detail-oriented welcome.<br>• Answer and manage incoming calls using a multi-line phone system, directing them appropriately.<br>• Oversee conference room calendars, ensuring proper scheduling and maintenance.<br>• Sort and distribute incoming mail and prepare outgoing correspondence.<br>• Maintain office supplies by ordering and stocking as needed.<br>• Make daily trips to court and the bank for document delivery and other errands.<br>• Assist with organizing and maintaining case files and important documents.<br>• Draft and type office memos and legal correspondence for clients, witnesses, and court officials.<br>• Perform administrative tasks such as photocopying, faxing, and arranging deliveries.<br>• Support other office functions as needed to ensure smooth day-to-day operations.
  • 2026-02-06T08:43:40Z