We are looking for a skilled Customer Service Representative to join our team in Rochester, New York. This long-term contract position offers the opportunity to deliver exceptional support to customers while ensuring their satisfaction. The ideal candidate will excel in communication, problem-solving, and managing customer accounts effectively.<br><br>Responsibilities:<br>• Provide outstanding customer service by addressing inquiries and resolving issues in a timely manner.<br>• Manage customer accounts, including order entry, billing, and accounts receivable processes.<br>• Collaborate with internal departments to ensure seamless operations and customer satisfaction.<br>• Utilize ERP solutions such as Oracle to process orders and maintain accurate records.<br>• Generate detailed reports to track performance and improve service delivery.<br>• Handle phone communications with professionalism, ensuring all interactions meet quality standards.<br>• Support medical coverage and billing processes with accuracy and attention to detail.<br>• Assist in sales-related functions, including data entry and maintaining customer accounts.<br>• Maintain a high level of accuracy while adhering to established office and quality standards.<br>• Identify opportunities to improve processes and contribute to team efficiency.
<p>We are looking for a dedicated Customer Service Representative to join our team in Oklahoma City, Oklahoma. In this role, you will engage with customers to provide exceptional service, support sales efforts, and foster lasting relationships. This is a Contract to permanent position offering competitive pay and opportunities for growth.</p><p><strong>100% ON-SITE / Dealership and or Title Experience preferred </strong></p><p><br></p><p>Responsibilities:</p><p>• Handle both inbound and outbound calls to assist customers and generate sales opportunities.</p><p>• Provide detailed explanations about vehicle features, warranties, and financing options.</p><p>• Follow up with leads to schedule appointments and secure sales.</p><p>• Maintain accurate records of customer interactions and sales activities in the company system.</p><p>• Consistently achieve or exceed individual and team sales targets.</p><p>• Deliver attentive, friendly, and trustworthy service to enhance customer satisfaction and loyalty.</p><p>• Collaborate with team members to share insights and improve overall performance.</p><p>• Adapt to a regular schedule, including occasional evenings and weekends as needed.</p>
<p>We are looking for a talented Revenue Analyst to join a firm in Midwest City, Oklahoma. In this role, you will contribute to improving data processes, generating insightful reports, and supporting forecasting activities. The ideal candidate will excel in analyzing financial metrics and possess strong problem-solving skills to optimize workflows.</p><p><br></p><p>Responsibilities:</p><p>• Enhance and maintain the accuracy of organizational data within platforms such as Salesforce and HubSpot.</p><p>• Produce detailed performance reports to support sales, marketing, and client success teams.</p><p>• Monitor and analyze revenue metrics, client onboarding progress, and other critical business indicators.</p><p>• Assist with forecasting and pipeline management by extracting and refining data.</p><p>• Collaborate with various departments to streamline workflows and improve operational efficiency.</p><p>• Develop and document processes while ensuring quality assurance for dashboards, tools, and automation.</p><p>• Conduct ad hoc analyses and contribute to special projects to address operational challenges.</p>
