102 results for Front Desk Manager in Oceanside Ca
Front Desk Operations Supervisor (Hospitality)<p>A thriving <strong>hospitality company</strong> in Escondido is hiring a <strong>Front Desk Operations Supervisor</strong> to oversee daily front desk operations and ensure excellent guest experiences. This hands-on leadership role involves supervising front desk staff, managing scheduling, and maintaining operational efficiency. If you are passionate about hospitality and enjoy managing a team, this opportunity could be the perfect fit for you!</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><ul><li>Oversee all front desk operations, including providing support to guests and resolving issues promptly.</li><li>Supervise and train front desk staff to ensure a high standard of service is consistently delivered.</li><li>Maintain staff schedules and coordinate coverage to meet operational needs.</li><li>Handle guest check-ins, check-outs, and reservation inquiries with professionalism.</li><li>Monitor front desk processes and identify areas for improvement to optimize workflow.</li><li>Address and resolve customer service concerns or complaints in a timely manner.</li><li>Collaborate with other departments, including housekeeping and reservations, to ensure smooth operations.</li></ul><p><br></p>Front Desk CoordinatorWe are offering a long term contract employment opportunity for a Front Desk Coordinator in the property management sector, based in Long Beach, California. This role involves a variety of duties, including phone operations, customer service, and maintenance management.<br><br>Responsibilities:<br>• Manage phone coverage, routing calls to the correct departments and handling high volumes of phone traffic<br>• Process rent payments, ensuring accuracy and efficiency<br>• Provide top-notch customer service, assisting clients and residents both over the phone and in person<br>• Handle maintenance requests, from creation and processing of work orders to scheduling<br>• Perform data entry tasks, updating rental sheets and organizing reports<br>• Assist various departments with miscellaneous tasks as needed<br>• Comply with all applicable regulatory standards within the property management industry<br>• Maintain strong client and tenant relationships, addressing emergencies and inquiries promptly<br>• Keep the front desk area clean and organized to ensure an efficient working environment<br>• Carry out basic office duties, such as filing, mailing, and receipt writing.Front Desk Coordinator<p>Are you a friendly, organized, and detail-oriented professional looking to take on a key role in a dynamic and fast-paced environment? Robert Half is seeking an experienced and personable Front Desk Coordinator for one of our valued clients. </p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Greeting and welcoming clients and visitors with a positive and professional demeanor.</li><li>Managing incoming phone calls and directing them to appropriate departments or individuals.</li><li>Scheduling appointments, coordinating conference room usage, and managing the office calendar.</li><li>Handling mail distribution, courier services, and inventory of front desk supplies.</li><li>Assisting with administrative tasks such as data entry, filing, and organizing documents.</li><li>Ensuring the lobby and reception areas remain presentable, organized, and welcoming at all times.</li><li>Collaborating with internal staff to support office operations and special projects as needed.</li></ul><p><br></p>Front Desk CoordinatorRobert Half is currently seeking a motivated and personable Front Desk Coordinator for a valued client in San Diego, CA. This is an excellent opportunity for an organized detail oriented with strong multitasking abilities and a passion for providing exceptional customer service. The Front Desk Coordinator serves as the first point of contact for the company and helps create a welcoming environment for clients and visitors. <br> Responsibilities Greet visitors and clients with a friendly, detail oriented demeanor, ensuring a positive first impression. Answer and direct incoming phone calls efficiently, taking accurate messages when needed. Manage the front office, including organizing and maintaining a clean and welcoming reception area. Schedule and coordinate appointments or meetings as requested. Assist with administrative tasks, including sorting mail, filing documents, and data entry. Ensure office supplies are stocked and orders are placed as needed. Support internal departments with general administrative tasks and special projects. Uphold a high level of professionalism and confidentiality when handling sensitive information.Office Manager<p>An established engineering firm in <strong>Escondido</strong> is seeking a pragmatic and driven <strong>Office Manager</strong> to take charge of their day-to-day office operations. The right candidate will be someone who understands the unique demands of the engineering industry, values team collaboration, and has a knack for keeping workflows organized and efficient. This position is an excellent fit for a multitasker with a strong background in administrative leadership.</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><ul><li>Oversee the daily operations of the office, ensuring a smooth workflow across teams.</li><li>Supervise administrative staff and provide support as necessary to management and engineering teams.</li><li>Manage vendor relationships and handle supply chain logistics for office supplies, equipment, and technology.</li><li>Coordinate meeting schedules and preparation, including materials and room arrangements.</li><li>Track office expenses and prepare monthly reports in collaboration with the accounting department.</li><li>Ensure compliance with health, safety, and environmental regulations relevant to an engineering office.</li><li>Act as a liaison between office staff and upper management to address operational needs.</li><li>Maintain records, manage contracts, and oversee other administrative responsibilities.</li></ul>Front Desk Coordinator<p>We are in search of a Front Desk Coordinator to join our a financial firm located in Irvine, California. The role is 100% on-site and offers a contract to permanent employment opportunity. As a Front Desk Coordinator, you would be expected to deliver exceptional service to clients, manage multiple projects, and handle a variety of day-to-day office tasks.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Ensure the provision of excellent customer service by greeting and assisting clients and employees.</p><p>• Handle the management and distribution of parking validation.</p><p>• Sort and distribute all incoming mail, stamping with the received date, and preparing all outgoing mail for pickup.</p><p>• Prepare and distribute incoming UPS shipments and ensure the readiness of outgoing ones.</p><p>• Maintain a clean and stocked kitchen area, managing coffee stations, trash/recycling, dishes, and beverage refills.</p><p>• Coordinate and order catering for various meetings and events.</p><p>• Keep track and order office supply inventory as needed.</p><p>• Perform administrative tasks as directed.</p>Front Desk Receptionist<p>Robert Half is working with a valued client to hire a welcoming and professional <strong>Front Desk Receptionist</strong>. This role is vital to ensuring the office operates smoothly and providing an excellent first impression for visitors and clients. The ideal candidate will possess exceptional communication and organizational skills, a customer-service mindset, and the ability to manage front desk responsibilities efficiently in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet all visitors, clients, and employees in a professional and friendly manner, creating a positive first impression.</li><li>Answer and direct incoming phone calls promptly and accurately; handle inquiries or forward calls to the appropriate personnel.</li><li>Maintain a clean, organized, and professional front desk and lobby area.</li><li>Schedule appointments, maintain calendars, and assist with meeting room coordination when necessary.</li><li>Handle incoming and outgoing mail and packages, ensuring timely distribution and tracking as required.</li><li>Assist with administrative tasks such as data entry, filing, and maintaining office records.</li><li>Monitor office supply levels and coordinate with relevant teams to replenish inventory as needed.</li><li>Support internal teams in ad-hoc tasks, projects, and general office duties to ensure smooth operations.</li></ul><p><br></p>Front Desk Coordinator<p>Are you passionate about making a difference and delivering exceptional service? A reputable nonprofit organization in San Diego, CA is seeking a dedicated Front Desk Coordinator to become the welcoming face and voice of their office. </p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li><strong>First Point of Contact</strong>: Warmly greet visitors, clients, and employees, ensuring a positive and welcoming experience.</li><li><strong>Phone Management</strong>: Answer, screen, and direct incoming calls with professionalism and efficiency.</li><li><strong>Administrative Support</strong>: Manage incoming and outgoing mail, coordinate office supplies, and assist with scheduling and meeting preparations.</li><li><strong>Record Keeping</strong>: Maintain accurate visitor logs and ensure security protocols are followed in coordinating guest access.</li><li><strong>Problem Solver</strong>: Address inquiries or concerns with a solution-oriented mindset, ensuring a seamless client or guest experience.</li></ul><p><br></p>Office Manager<p>We are offering a contract-to-hire employment opportunity for an Office Manager in the Real Estate Property and Facilities Management industry, located in La Jolla, California. The Office Manager will primarily handle customer applications, maintain customer records, resolve customer inquiries, and monitor customer accounts. </p><p> Responsibilities: • Ensure efficient processing of customer credit applications • Maintain and update the accuracy of customer credit records • Actively resolve customer inquiries and issues • Monitor customer accounts and take necessary actions • Manage commercial property investments and extend leases when necessary • Order office supplies through online platforms such as Amazon • Troubleshoot office equipment as required, such as printers and internet connections • Manage and manipulate Excel spreadsheets, and create/edit PDF and Word documents • Handle shipping and receiving tasks, including dealing with couriers such as Fed Ex • Manage vendor relationships and coordinate with the onsite maintenance team • Handle financial tasks such as printing checks and conducting bank and credit card reconciliations. • Utilize skills in ADP - Financial Services, CRM, Answering Inbound Calls, and Ordering Office Supplies.</p>Receptionist<p>Our client, a well-established and professional organization in San Diego, is looking for an enthusiastic and detail-oriented <strong>Receptionist</strong> to join their team. This role is vital for creating a welcoming environment and ensuring the smooth operation of the front desk and office. As the Receptionist, you will be the first point of contact for visitors and callers, playing a crucial role in representing the company’s professionalism and values. You will manage front desk operations and provide administrative assistance to other team members as needed.</p><p><br></p><p><strong>Responsibilities:</strong></p><ol><li><strong>Greeting Visitors</strong>: Welcome guests in a friendly and professional manner. Direct visitors to appropriate staff or departments.</li><li><strong>Phone Management</strong>: Manage a multi-line phone system, answering, screening, and forwarding calls accurately.</li><li><strong>Correspondence</strong>: Respond to customer inquiries via email or phone, and relay messages promptly.</li><li><strong>Administrative Support</strong>: Assist with clerical tasks such as filing, faxing, copying, and organizing documents.</li><li><strong>Scheduling</strong>: Manage conference room bookings and coordinate meeting schedules.</li><li><strong>Mail Handling</strong>: Sort and distribute incoming mail/packages and prepare outgoing mail.</li><li><strong>Supply Management</strong>: Monitor office supplies inventory and coordinate orders as necessary.</li><li><strong>Office Maintenance</strong>: Ensure the reception area is tidy, organized, and presentable at all times.</li></ol><p><br></p>Front Office Coordinator<p>Join a leading <strong>Sports Therapy company</strong> in Encinitas as a <strong>Front Office Coordinator</strong>! This dynamic organization is seeking an enthusiastic and team-oriented individual to oversee daily front office operations, ensuring smooth interactions with both staff and patients. If you enjoy working in a fast-paced environment and have a passion for excellent customer service, this role is perfect for you!</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><ul><li>Manage all front office activities, including patient scheduling, check-ins/check-outs, and appointment confirmations.</li><li>Supervise and train front office staff to ensure consistent and professional service delivery.</li><li>Handle patient inquiries and resolve any issues with empathy and professionalism.</li><li>Maintain billing records and assist with filing insurance claims when necessary.</li><li>Oversee office inventory, ensuring supplies are ordered and stocked efficiently.</li><li>Prepare reports for management based on scheduling, billing, and patient statistics.</li><li>Collaborate with therapists and other departments to ensure smooth daily operation of the clinic.</li></ul><p><br></p>Medical Front Desk Specialist<p>We are offering a contract to hire employment opportunity for a Medical Front Desk Specialist in the Irvine, California area. This role falls within the healthcare industry and will be located at a newly established clinic. As a Medical Front Desk Specialist, you will be responsible for coordinating patient care, managing check-in/out processes, and scheduling procedures. Your role will also involve liaising with billing and preauthorization departments and handling insurance benefit checks.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the check-in and check-out procedures for patients</p><p>• Schedule medical procedures and arrange follow-up appointments</p><p>• Liaise with billing and authorization departments to ensure seamless communication</p><p>• Process insurance benefit checks and handle related tasks</p><p>• Use the NextGen EHR system for data entry and patient record management</p><p>• Collaborate with the team to support the clinic's expansion efforts</p><p>• Provide exceptional patient care experiences</p><p>• Use Microsoft Office Suites and Microsoft Teams for administrative tasks</p><p>• Handle medical insurance billing and verification tasks</p><p>• Perform receptionist duties, including answering multi-line phone systems.</p>Medical Front Desk Specialist<p>We are offering a contract to permanent employment opportunity for a Medical Front Desk Specialist in the Irvine, California area. This role falls within the healthcare industry and will be located at a newly established clinic. As a Medical Front Desk Specialist, you will be responsible for coordinating patient care, managing check-in/out processes, and scheduling procedures. Your role will also involve liaising with billing and preauthorization departments and handling insurance benefit checks. </p><p> Responsibilities:</p><p>• Oversee the check-in and check-out procedures for patients • Schedule medical procedures and arrange follow-up appointments</p><p>• Liaise with billing and authorization departments to ensure seamless communication • Process insurance benefit checks and handle related tasks </p><p>• Use the NextGen EHR system for data entry and patient record management</p><p>• Collaborate with the team to support the clinic's expansion efforts • Provide exceptional patient care experiences </p><p>• Use Microsoft Office Suites and Microsoft Teams for administrative tasks • Handle medical insurance billing and verification tasks </p><p>• Perform receptionist duties, including answering multi-line phone systems.</p>Accountant<p>A compassionate and well-established senior living community in <strong>Vista</strong> is hiring an <strong>Accountant/Business Office Manager</strong> to oversee its financial operations and some office management functions. This unique dual-role position combines accounting expertise with leadership to ensure the organization’s finances and administrative operations run smoothly. If you’re a skilled accountant with a desire to serve a mission-driven organization, this position is a perfect fit.</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><ul><li>Oversee day-to-day accounting functions, including accounts payable, accounts receivable, payroll, and general ledger management.</li><li>Manage billing, resident accounts, and payment processes to ensure accuracy and professionalism.</li><li>Prepare monthly financial statements, forecasts, and reports for senior leadership.</li><li>Assist with budget preparation and monitor expenses for compliance with financial goals.</li><li>Supervise the business office operations, including managing office staff and policies.</li><li>Ensure compliance with all accounting regulations related to senior living communities.</li><li>Collaborate with the leadership team on operational improvements and cost-saving measures.</li></ul>Office Ad<p>Robert Half is seeking a highly organized and proactive Administrative Assistant to support the daily operations of a prestigious investment firm in San Diego, CA. This is an exciting contract opportunity for a detail-oriented professional who thrives in a fast-paced, high-performing environment and excels at multitasking.</p><p>As the Office Administrator, you will be the go-to person for office operations, ensuring efficiency across administrative functions, vendor relations, and office coordination. You’ll play a vital role in maintaining a professional and productive work environment while supporting executives and staff with administrative needs.</p><p>Key Responsibilities:</p><ul><li>Oversee daily office operations, ensuring a smooth and efficient workflow.</li><li>Serve as the primary point of contact for office vendors, managing service contracts, invoices, and facility needs.</li><li>Manage calendar coordination, meeting scheduling, and travel arrangements for executives.</li><li>Handle expense reporting and budget tracking, ensuring timely and accurate financial processing.</li><li>Maintain office supplies, equipment, and overall office organization.</li><li>Support new hire onboarding, coordinating workspace setup and IT access.</li><li>Assist with event planning, including investor meetings and corporate functions.</li><li>Ensure compliance with company policies and procedures, maintaining confidentiality and professionalism.</li><li>Act as a liaison between internal teams, external stakeholders, and executive leadership.</li></ul><p><br></p>Product Manager<p>**** For Faster response on the position, please send a message to Jimmy Escobar on LinkedIn or send an email to Jimmy.Escobar@roberthalf(.com) with your resume. You can also call my office number at 424-270-9193****</p><p><br></p><p>Robert Half is looking for a Product Manager to work for their client that is in the service industry. The company is open to having a candidate located in Plano, TX or San Diego, CA. The position is hybrid 4 days a week on-site and 1 day remote in San Diego, CA or Plano, TX. The Product Manager will play a crucial role in shaping our product vision, collaborating closely with stakeholders and development teams, while adhering to Agile methodologies and practices. </p><p><br></p><p>Responsibilities:</p><p>• Spearhead the creation and prioritization of product features and requirements through collaboration with stakeholders.</p><p>• Develop and maintain a product roadmap that aligns with the strategic goals.</p><p>• Effectively manage and update the product backlog.</p><p>• Conduct Scrum ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives.</p><p><br></p>Administrative AssistantWe are offering a long term contract employment opportunity for an Administrative Assistant in Newport Beach, California. This role primarily involves administrative tasks in a fast-paced environment, including attending to guests, handling mail, and managing office supplies.<br><br>Responsibilities:<br><br>• Greet and attend to guests at the front desk, ensuring a warm welcome and prompt attention to inquiries.<br>• Receive, sort, and distribute incoming mail to the appropriate recipients.<br>• Take responsibility for ordering office supplies and food to maintain a well-stocked and efficient workspace.<br>• Arrange and prepare conference rooms for meetings, including setting up necessary equipment and materials.<br>• Handle ad-hoc administrative tasks as needed to support the smooth operation of the office.<br>• Utilize Microsoft Suite (Word, Excel, PowerPoint, Outlook) to manage tasks and communicate effectively.<br>• Answer inbound and outbound calls, providing excellent customer service to all callers.<br>• Perform data entry tasks, maintaining accuracy and attention to detail.<br>• Correspond via email professionally, responding to inquiries and communicating information as needed.<br>• Schedule appointments and meetings, ensuring efficient time management and avoidance of conflicts.Administrative Secretary<p>Our client in <strong>Oceanside</strong> is seeking a highly organized and detail-oriented <strong>Administrative Secretary</strong> to support the daily operations of their business. The ideal candidate will assist with office management, provide secretarial support, and ensure smooth communication across departments. If you have excellent multitasking skills and enjoy being the go-to person in the office, this is an opportunity you don’t want to miss!</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><ul><li>Manage and maintain schedules, calendars, and appointments for executives or teams.</li><li>Prepare and process correspondence, memos, reports, and other official documents.</li><li>Coordinate internal and external communications, including phone calls and emails.</li><li>Organize and maintain filing systems and ensure accurate document management.</li><li>Assist in planning and coordinating meetings, events, and travel arrangements.</li><li>Manage office supplies and oversee inventory to ensure replenishment as needed.</li><li>Perform other general administrative duties as assigned.</li></ul>Manager of Sales Administration<p><b> </b></p><p>We are seeking a dynamic <strong>Sales Administration </strong>professional to lead and optimize our sales operations across domestic, international, and e-commerce channels. This role drives customer satisfaction, operational efficiency, and cross-functional collaboration to support company objectives, with a strong focus on EDI processes.</p><p><strong>Responsibilities</strong>:</p><p>· <strong>Order Management</strong>:</p><ul><li>Accurately enter and process customer purchase orders, including PO acknowledgment, sales order creation, proforma invoices, routing requests, label generation, and invoicing.</li><li>Communicate order shipping timelines, back-orders, and out-of-stock updates to customers. Request updated POs for out-of-stock items.</li><li>Coordinate with operations on stock availability and back-order fulfillment dates.</li><li>Proficiency in working with major retail customers such as Target, Walmart, Amazon, and Kroger, including familiarity with their systems and processes (e.g., Partners Online, Seller/Retail Link, Vendor Central).</li><li><strong>EDI Operations</strong>:</li><li>Lead the end-to-end EDI onboarding process, including testing, implementation, monitoring, and troubleshooting.</li><li>Manage EDI transactions (POs, acknowledgments, ASNs, ship notifications, and invoices), resolve errors, and ensure successful acceptance testing with trading partners.</li><li>Collaborate with EDI vendors and trading partners to validate, test, implement, and maintain EDI transactions, ensuring successful acceptance testing.</li><li><strong>Shipping and Logistics</strong>:</li><li>Liaise with customers, freight forwarders, and warehouses to coordinate, route and schedule freight pickups, ensuring timely shipments.</li><li>Prepare and manage shipping documents, such as BOLs, packing lists, and routing requests.</li><li>Ensure warehouse operations align with customer shipping timelines and demands such as routing and labeling guidelines.</li></ul><p><br></p>Administrative Assistant<p>We are looking for a highly qualified administrative assistant for our client in Chula Vista. They are a leader in the Real Estate development industry and looking for someone long term.</p><p><br></p><p><strong>Job Responsibilities:</strong></p><ul><li>Provide general administrative support to the office and operations team.</li><li>Serve as the front desk receptionist, welcoming visitors and managing light phone calls.</li><li>Handle mail and postal-related tasks.</li><li>Support tenant relations by coordinating with store managers and landscapers.</li><li>Communicate with tenants via email, managing correspondence for 70 spaces and tenants.</li><li>Assist with contract preparation and administrative paperwork.</li><li>Use Yardi and MS Office for daily tasks and records management.</li></ul><p><br></p>ReceptionistWe are looking for a Receptionist to join our team located in La Mesa, California. We operate in the commercial real estate industry within a small office environment that manages 75 tenants, ranging from small businesses to larger corporations. This role offers a contract to permanent employment opportunity and plays a crucial role in maintaining our day-to-day operations.<br><br>Responsibilities <br>• Managing incoming calls, including spam, tenant, and vendor calls, in a detail oriented manner<br>• Attending to a high volume of email correspondences with tenants <br>• Scheduling and overseeing conference room reservations <br>• Inputting work orders into the system with precision <br>• Handling vendor management tasks, such as addressing issues with lights or locked out situations<br>• Welcoming Tenants both over the phone and in person, understanding their needs, receiving service requests and questions, and directing them to the appropriate staff member<br>• Documenting maintenance requests in the property management software<br>• Providing assistance to management staff on daily projects and activities as required <br>• Utilizing software tools like AppFolio, Microsoft Excel, Microsoft Outlook, and Microsoft Word effectively<br>• Demonstrating excellent customer service and interpersonal skills in all interactions<br>• Organizing files and scheduling appointments effectively.Data Entry Clerk<p>Our client is a fast-growing company dedicated to efficiency, accuracy, and innovation in data management. We are seeking a highly organized and detail-oriented <strong>Data Entry Specialist</strong> to join their on-site team. This role is perfect for someone who enjoys working in a structured office environment and values accuracy and efficiency in data processing.</p><p><br></p><p><strong>Job Responsibilities:</strong></p><ul><li>Accurately input, update, and maintain data in company databases and systems.</li><li>Review and verify data for completeness and accuracy.</li><li>Organize and manage physical and digital files.</li><li>Follow company procedures for data entry and record-keeping.</li><li>Assist with administrative tasks related to data management.</li><li>Maintain confidentiality and security of sensitive information.</li><li>Collaborate with team members and supervisors to ensure data integrity.</li></ul><p><br></p>Administrative Assistant<p>We are seeking a detail-oriented and reliable Administrative Assistant for a contract-to-hire role. This position requires an individual who thrives in a dynamic work environment, provides excellent support across various business areas, and handles sensitive information with the utmost confidentiality. The ideal candidate is proactive, organized, and committed to delivering a high standard of administrative support.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Mail Management:</strong> Pick up, sort, and distribute mail promptly and efficiently.</li><li><strong>Bank Deposits:</strong> Accurately prepare and make deposits at the bank as needed.</li><li><strong>Reception Duties:</strong> Serve as the face of the office by greeting visitors, managing incoming calls, and responding to inquiries professionally.</li><li><strong>Phone Support:</strong> Answer and direct phone calls, ensuring timely and effective communication within the organization.</li><li><strong>Seasonal Workload Management:</strong> Support the team by handling additional tasks during off-season business periods.</li><li><strong>Scanning Documents:</strong> Digitize and archive documents for easy access and organization.</li><li><strong>Onsite Task Management:</strong> Coordinate and oversee onsite administrative tasks to maintain a smooth-running office.</li><li><strong>Confidential Record Handling:</strong> Manage tax-related records with discretion and adherence to data privacy protocols.</li><li><strong>Coordination During Tax Season:</strong> Collaborate with Beth and other team members, onsite or remotely as feasible, during the busy tax season.</li><li><strong>Data Entry:</strong> Accurately input and manage data related to corporate records, statements, and other business documentation.</li><li><strong>Team Collaboration:</strong> Work closely with staff to ensure proper data organization and assist with any collaborative tasks as needed.</li></ul><p><br></p>Customer Service Supervisor<p>Our client in San Diego is committed to providing exceptional service and support to their customers. They are seeking a motivated and experienced <strong>Customer Service Supervisor</strong> to lead a team of customer service representatives and ensure the delivery of high-quality service to their clients.</p><p><br></p><p>The Customer Service Supervisor will oversee the daily operations of the customer service team, provide coaching and development for staff, and ensure that service standards and performance metrics are met. This role plays a key part in fostering a customer-focused culture and driving operational excellence.</p><p><br></p><p><strong>Responsibilities:</strong></p><ol><li><strong>Team Management</strong>: Directly supervise customer service representatives, including scheduling, training, and performance management.</li><li><strong>Customer Satisfaction</strong>: Monitor and ensure adherence to service standards to provide an exceptional customer experience. Handle escalated customer issues and concerns as needed.</li><li><strong>Operational Oversight</strong>: Develop and implement efficient workflows and procedures to improve the overall effectiveness of the customer service team.</li><li><strong>Performance Metrics</strong>: Track and analyze key performance indicators (KPIs) to assess individual and team performance. Prepare performance reports and share insights with management.</li><li><strong>Training and Development</strong>: Conduct regular coaching and feedback sessions with team members to enhance skills, knowledge, and engagement. Organize training programs to address any identified gaps.</li><li><strong>Collaboration</strong>: Work closely with cross-functional teams, including sales, operations, and product support, to ensure seamless collaboration and communication in meeting customer needs.</li><li><strong>Problem Resolution</strong>: Proactively identify and resolve operational challenges, improve processes, and prevent future issues.</li></ol><p><br></p>HR ManagerRobert Half is currently assisting a forward-thinking client in San Diego, CA, to find a skilled HR Manager. This is an exciting opportunity for a strategic and results-driven Human Resources detail oriented to lead in key HR functions while making an impact. If you have a passion for managing people operations and cultivating a productive workplace, we’d love to hear from you! Key Responsibilities: Develop and implement HR strategies aligned with overall business goals to create a thriving workplace. Oversee the full lifecycle of talent acquisition, including recruitment, onboarding, and retention strategies. Manage employee relations, including conflict resolution, performance management, and disciplinary actions, ensuring compliance with labor laws and company policies. Design and administer employee training, detail oriented development, and engagement programs. Oversee payroll and benefits administration while ensuring compliance with state and federal regulations. Drive diversity, equity, and inclusion (DEI) initiatives to foster a collaborative environment. Monitor and enhance HR metrics to ensure the effectiveness of policies and procedures. Stay up-to-date with labor laws and industry trends to recommend improvements to company policies.