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2 results for It Support in Oakland, CA
- Berkeley, CA
- onsite
- Temporary
- 30 - 33 USD / Hourly
- <p>We are looking for a skilled Desktop Support Analyst to join our team in Berkeley, California. This Desktop Support A contract position requiring proactive problem-solving skills and a solid understanding of desktop and mobile support operations. The ideal Desktop Support candidate will possess technical expertise and the ability to provide exceptional service across multiple sites. This Desktop Support Role is a contract position and is onsite in Berkeley. Some travel will be required to various sites around Berkeley. </p><p><br></p><p>Responsibilities:</p><p>• Deliver desktop support services across various locations, ensuring timely resolution of technical issues.</p><p>• Manage and troubleshoot mobile devices, including administration and configuration.</p><p>• Utilize tools such as Fresh Service and Intune to effectively address service tickets and maintain system functionality.</p><p>• Diagnose and resolve hardware, software, and network problems for end-users.</p><p>• Maintain user accounts and permissions within Active Directory.</p><p>• Monitor and manage cloud-based domains to ensure seamless performance.</p><p>• Provide guidance and technical assistance to users on Microsoft Windows 10 and related software.</p><p>• Document and track service requests using a ticketing system to ensure efficient workflow.</p><p>• Collaborate with team members to implement solutions and improve processes.</p><p>• Ensure all systems are up-to-date and compliant with organizational standards.</p>
- 2026-03-06T00:00:00Z
- Mountain View, CA
- onsite
- Temporary
- 25 - 30 USD / Hourly
- <p>We are seeking a bilingual (Japanese/English) Desktop Support Specialist to join our IT team. The ideal candidate will provide technical support for end users, including hardware, software, and network issues, with a strong focus on supporting Japanese-speaking employees or clients. This role requires excellent troubleshooting skills, customer service, and fluency in both Japanese and English.</p><p><br></p><p>Responsibilities:</p><p>• Deliver technical support for software, hardware, and network systems, ensuring timely issue resolution.</p><p>• Provide specialized assistance to Japanese-speaking users, addressing their IT needs effectively.</p><p>• Manage and maintain system configurations, ensuring optimal performance and user accessibility.</p><p>• Troubleshoot and resolve issues related to Active Directory, backup technologies, and configuration management.</p><p>• Support mobile devices, including Android and Apple products, ensuring seamless functionality.</p><p>• Collaborate with team members to implement and manage Cisco and Citrix technologies.</p><p>• Perform regular maintenance and updates for Dell hardware and other computer systems.</p><p>• Ensure proper documentation of support activities and resolutions for future reference.</p><p>• Monitor and address system alerts to prevent potential disruptions.</p><p>• Deliver excellent customer service while adhering to company standards and best practices.</p>
- 2026-02-09T00:00:00Z