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12 results for Customer Service Representative in Novi, MI

Accounts Receivable Clerk
  • Ann Arbor, MI
  • onsite
  • Temporary
  • 20.00 - 24.00 USD / Hourly
  • Seeking a detail-driven, customer focused Accounts Receivable Representative I to support the accounting team. If you enjoy problem-solving, being organized and working in a fast-paced environment, this role offers the chance to grow your skills and make an immediate impact. If you have at least 2 solid years of AR/Customer Service experience and open to temporary work, apply!! This role is hybrid MUST be able to work 3 days ONSITE no less. <br><br>Responsibilities:<br>• Process invoices, credit memos, and related A/R transactions<br>• Provide outstanding internal and external client support via phone, email and written communication<br>• Research and resolve account issues, billing discrepancies, and cash applications questions<br>• Monitor A/R aging reports and help resolve outstanding items<br>• Reconcile customer accounts to ensure accuracy<br>• Support collection efforts, including sending dunning letters and maintaining notes in Oracle Financials<br>• Contribute to month-end close activities (variance analysis, journal entries, reconciliations)<br>• Assist in annual audits and ensure compliance with accounting controls<br><br>Qualifications:<br>• Associate’s degree in accounting or equivalent experience<br>• 1+ year of related accounting customer service experience<br>• Strong communication, customer service, and organizational skills<br>• Solid understanding of general accounting concepts<br>• High accuracy in data entry and recordkeeping<br>• Ability to manage multiple deadlines in a fast<br>• Experience with ERP systems and proficiency in Microsoft Office<br><br>Preferred not required:<br>• Technical familiarity with tools like Power BI, Hubble, and IPulse<br>• Advanced Excel skills (Pivot Tables and VLOOKUP)<br>• Cash application and payment posting experience<br>• Experience with Oracle Financials
  • 2026-01-16T19:08:51Z
Purchasing Agent
  • Saline, MI
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • Seeking a Purchasing Agent in Saline, MI. The Purchasing Agent will be responsible for supporting the purchasing department. Excellent interpersonal and analytical skills are required for this Purchasing Agent role. The Purchasing Agent will ideally have previous purchasing or procurement experience and a desire to advance their career. This Purchasing Agent could be perfect for you! This role is 100% ONSITE M-F 8am-5pm and pay up to $22/hr. <br><br>Primary responsibilities of the position include but are not limited to:<br><br>• Handling large volume of requests for items to be sourced/quoted.<br>• Communicating with the customer as an integrated supplier to ensure that their expectations are met.<br>• Effectively communicating with vendors and suppliers to coordinate quoting process including:<br>o Sourcing items to best supplier(s)<br>o Negotiating best price/lead time<br>o Negotiation of new vendor terms<br>• Expediting priority requests as determined by the customer and on site personnel<br>• Analysis or data to pursue price/margin improvements<br>• Project management of large customer bid opportunities<br><br>Prospective applicants must possess the following to be considered:<br>• Excellent verbal, written, and interpersonal communication skills<br>• Proficiency in Microsoft Office programs<br>• Effective organization<br>• A strong sense of prioritization<br>• Multitasking abilities<br>• Positive and enthusiastic attitude<br>• Willingness to ask questions and learn<br>• Ability to take direction and follow established processes<br>• Experience in a fast paced environment<br>• Proven ability to multitask and prioritize tasks appropriately<br>• Demonstrated customer service skills<br>• Purchasing experience through the SX.e or other ERP system
  • 2025-12-26T14:59:21Z
Client Services Support II
  • Troy, MI
  • remote
  • Temporary
  • - USD / Hourly
  • <p><br></p><p>Responsibilities:</p><p><br></p><p>• Interface directly with customers to provide day-to-day IT support.</p><p>• Offer MAC support, requiring self-initiative and the ability to follow directions.</p><p>• Travel to different sites as needed to provide support.</p><p>• Maintain an accurate record of customer credit and resolve customer inquiries.</p><p>• Monitor customer accounts and take appropriate action.</p><p>• Provide 'White Glove Support' for Executive members of the client base as needed.</p><p>• Contribute to updating existing processes to streamline support as per business requirements.</p><p>• Provide 2nd level MAC support as well as PC and some infrastructure support.</p><p>• Proactively identify, document and escalate issues and requests to limit downtime and maintain a stable technology desk-side environment.</p><p>• Balance competing priorities and maintain the ability to shift focus quickly in response to critical business and customer needs.</p><p>• Maintain physical inventory of company IT equipment and mobile devices accurately for the site.</p><p>• Support large conference rooms/meetings and their respective technologies including Microsoft Teams Rooms and Crestron meeting rooms.</p>
  • 2026-01-02T16:33:40Z
Receptionist
  • Northville, MI
  • onsite
  • Temporary
  • 19.79 - 22.91 USD / Hourly
  • We are looking for a detail-oriented and friendly Receptionist to join our team in Northville, Michigan. In this long-term contract position, you will serve as the first point of contact for clients, ensuring a welcoming and organized office environment. This role offers an excellent opportunity to showcase your communication and multitasking skills in a dynamic setting.<br><br>Responsibilities:<br>• Welcome and assist clients upon arrival, ensuring a positive and detail-oriented experience.<br>• Manage a multi-line phone system, directing calls efficiently and providing accurate information.<br>• Handle inbound calls, addressing inquiries and routing them to the appropriate departments.<br>• Maintain and organize the front desk area to uphold a tidy and presentable workspace.<br>• Support administrative tasks, including scheduling and document preparation.<br>• Operate a switchboard system with up to ten phone lines, ensuring seamless communication.<br>• Collaborate with team members to assist in tax preparation processes.<br>• Ensure timely and accurate communication within the office to support daily operations.
  • 2026-01-15T19:58:36Z
Collections Specialist
  • Grand Blanc, MI
  • onsite
  • Temporary
  • 17.41 - 20.16 USD / Hourly
  • <p>We are looking for experienced Collections Specialists to join our team in Grand Blanc, Michigan. In this role, you will focus on managing past-due accounts and ensuring timely resolution of outstanding balances. This is a long-term contract position that offers a dynamic and collaborative environment to utilize your expertise in collections.</p><p><br></p><p>Responsibilities:</p><p>• Conduct outbound calls to contact clients with overdue accounts and negotiate payment arrangements.</p><p>• Review and analyze assigned loan queues to determine the best course of action for each account.</p><p>• Manage collections for consumer loans, such as car loans and credit card accounts within the organization's systems.</p><p>• Maintain accurate and detailed records of all communication and payment agreements.</p><p>• Collaborate with team members to achieve departmental goals and reduce the number of accounts past 120 days due.</p><p>• Utilize the organization's core system effectively to track and update account statuses.</p><p>• Ensure compliance with all regulatory and organizational guidelines during the collections process.</p><p>• Provide excellent customer service while handling sensitive financial matters.</p><p>• Monitor progress and report on key metrics related to collections activities.</p><p>• Identify opportunities to improve collections processes and contribute to team success.</p>
  • 2026-01-14T17:08:41Z
Purchasing Agent
  • Farmington Hills, MI
  • onsite
  • Temporary
  • 19.79 - 22.91 USD / Hourly
  • We are looking for a detail-oriented Purchasing Agent to join our team on a contract basis in Farmington Hills, Michigan. In this role, you will play a key part in managing procurement activities, maintaining accurate documentation, and ensuring smooth communication between vendors and internal departments. This is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys contributing to efficient purchasing operations.<br><br>Responsibilities:<br>• Process and issue purchase orders based on approved requisitions to ensure timely procurement.<br>• Monitor deliveries, address discrepancies, and follow up with vendors to resolve issues as needed.<br>• Maintain accurate records of purchasing activities and inventory data.<br>• Collaborate with internal teams to understand procurement needs and provide updates on order statuses.<br>• Review invoices and verify received goods against purchase orders to ensure accuracy.<br>• Conduct vendor research and assist in evaluating suppliers to support procurement decisions.<br>• Prepare regular purchasing reports and maintain organized documentation.<br>• Ensure compliance with established purchasing policies and procedures.<br>• Support inventory control by coordinating with relevant departments.
  • 2026-01-06T16:38:46Z
Chief Accounting Officer
  • Southfield, MI
  • onsite
  • Permanent
  • 250000.00 - 300000.00 USD / Yearly
  • We are looking for an experienced Chief Accounting Officer to lead the accounting operations of our growing organization in Southfield, Michigan. This role is pivotal in overseeing financial reporting, compliance, and governance across a multi-entity structure. As a key member of the leadership team, you will collaborate with senior executives, external advisors, and various departments to ensure accuracy, scalability, and strategic alignment in all accounting processes.<br><br>Responsibilities:<br>• Oversee the preparation and submission of quarterly and annual financial filings, ensuring compliance with all applicable regulations.<br>• Manage accounting operations for both corporate and property-level activities, including close processes and policy development.<br>• Maintain robust internal controls and coordinate internal and external audits, ensuring adherence to governance standards.<br>• Provide accounting guidance for capital market activities, including equity offerings and investor disclosures.<br>• Ensure compliance with regulatory requirements and partner with tax advisors for accurate filings and reporting.<br>• Lead multi-entity consolidations, addressing the complexities of joint ventures and diverse asset classes.<br>• Offer strategic advice on acquisitions, dispositions, and other complex transactions.<br>• Develop and implement scalable processes to support the company's growth.<br>• Mentor and lead a high-performing accounting team, fostering a culture of collaboration and accountability.<br>• Collaborate with senior leadership to support technical accounting matters and strategic initiatives.
  • 2026-01-07T22:39:40Z
Corporate Controller
  • Detroit, MI
  • onsite
  • Permanent
  • 175000.00 - 200000.00 USD / Yearly
  • <p><strong>Position:</strong> Controller</p><p><strong>Reports To:</strong> Chief Financial Officer (CFO)</p><p><br></p><p><strong>Location:</strong> Detroit, MI</p><p><strong>Minimum Experience:</strong> 8+ years of progressive accounting and finance experience, including at least 3 years in a leadership role</p><p><br></p><p><strong>About the Opportunity</strong></p><p>Our client, a manufacturer of premium, high-end products, is seeking a dynamic and experienced Controller to join their leadership team. This position plays a critical role in overseeing accounting operations, driving process improvements, and ensuring compliance and accuracy across all financial activities. The Controller will report directly to the CFO and partner with leadership across the organization to deliver strategic financial insights that support growth and operational excellence.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Day-to-Day:</strong></p><ul><li>Oversee accounting operations including AP, AR, payroll, and general ledger management.</li><li>Ensure accuracy, compliance, and timeliness of all financial transactions.</li><li>Lead, mentor, and develop a team of accounting professionals across multiple business lines.</li><li>Partner cross-functionally with leadership to deliver financial insights and drive process enhancements.</li></ul><p><strong>Month-End:</strong></p><ul><li>Manage month-end close, including reconciliations and preparation of accurate financial statements.</li><li>Analyze variances and deliver clear commentary to leadership.</li><li>Monitor cash flow and working capital performance.</li></ul><p><strong>Year-End:</strong></p><ul><li>Lead the annual close process and external audit coordination.</li><li>Oversee tax preparation and compliance through third-party providers.</li><li>Support annual budgeting, forecasting, and long-range planning cycles.</li></ul><p>If you have questions or would like more information please call Jeff Sokolowski directly at (248)365-6131. For immediate and confidential please apply today.</p>
  • 2025-12-23T13:33:41Z
CFO
  • Jackson, MI
  • onsite
  • Permanent
  • 120000.00 - 140000.00 USD / Yearly
  • <p>Our client is seeking an accomplished <strong>Chief Financial Officer</strong> with a strong <strong>governmental accounting and finance background</strong> to provide strategic leadership and oversight of the organization’s financial operations. In addition to salary, the total compensation package for this CFO role offers a defined pension. This CFO will serve as a trusted advisor to senior leadership and governing bodies, ensuring fiscal integrity, regulatory compliance, and long-term financial sustainability.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide strategic financial leadership, partnering with executive leadership and governing authorities to support organizational goals</li><li>Oversee all financial operations, including budgeting, forecasting, financial reporting, treasury, and internal controls</li><li>Lead the preparation and management of annual operating and capital budgets in accordance with governmental accounting standards</li><li>Ensure compliance with <strong>GASB</strong>, federal, state, and local regulations, grant requirements, and funding restrictions</li><li>Oversee audit activities, including preparation of financial statements and coordination with external auditors</li><li>Manage cash flow, investments, debt, and long-term financial planning initiatives</li><li>Provide financial analysis and reporting to boards, committees, and stakeholders in a clear and actionable manner</li><li>Oversee grants management, including financial reporting, compliance, and reimbursement processes</li><li>Develop and enhance financial policies, procedures, and internal controls</li><li>Lead, mentor, and develop the finance and accounting team</li></ul><p>For immediate consideration call Jimmy Tunney at 517-657-8054</p>
  • 2025-12-19T15:43:48Z
Workday Finance Lead
  • Detroit, MI
  • remote
  • Permanent
  • 150000.00 - 200000.00 USD / Yearly
  • <p>This role partners closely with global Finance stakeholders to evaluate, redesign, and continuously enhance the organization’s Workday Financial Management platform. The Workday Finance Product Lead blends deep knowledge of financial processes with strong Workday expertise to improve efficiency, data integrity, and overall user experience across the enterprise.</p><p><br></p><p>Key Responsibilities</p><ul><li>Gain and maintain a deep understanding of the current Workday Financial Management environment and its global deployment.</li><li>Build strong, trusted partnerships with Finance leadership and key stakeholders.</li><li>Translate Finance business objectives into technology-driven solutions by identifying gaps, risks, and optimization opportunities within Workday.</li><li>Create and present a clear, actionable roadmap that aligns Finance and IT priorities with business goals.</li><li>Define initiative scope, gather and document business requirements, and design appropriate Workday and related system solutions.</li><li>Collaborate with Program Management to plan and sequence upcoming initiatives.</li><li>Own and lead the functional delivery of active Workday Finance initiatives.</li><li>Proactively communicate risks, limitations, and challenges, maintaining a solution-oriented mindset.</li><li>Investigate Workday application issues, clearly communicate findings, and coordinate resolution efforts with internal teams and Workday as needed.</li><li>Advise team members on Workday configuration decisions and support the design of integrations with Finance and enterprise systems.</li><li>Support compliance activities and contribute to risk assessment efforts related to financial systems.</li></ul><p>Qualifications & Experience</p><ul><li>5–10 years of experience designing and delivering Workday Financial Management solutions within a global organization.</li><li>Hands-on experience with Workday Finance modules such as Core Financials, Procurement, Strategic Sourcing, Adaptive Planning, Expenses, Projects, and Reporting.</li><li>Familiarity with Workday integrations (native and middleware-based); exposure to Extend and Accounting Center is a plus.</li><li>Strong understanding of global finance processes, reporting requirements, and operational challenges (CPA or similar finance certification is highly desirable).</li><li>Excellent communication and relationship-building skills, with the ability to engage effectively at all organizational levels.</li><li>Proficient in Microsoft Office applications.</li><li>Proven ability to manage multiple priorities, meet deadlines, and deliver results.</li><li>Strong analytical, problem-solving, and critical-thinking skills, with the ability to navigate complex or unfamiliar environments.</li></ul>
  • 2025-12-17T17:48:41Z
Workday Finance Lead
  • Novi, MI
  • remote
  • Permanent
  • 175000.00 - 200000.00 USD / Yearly
  • <p><strong>Workday Finance Product Lead</strong></p><p><strong>Department:</strong> Corporate Finance Systems</p><p> <strong>Confidential Search</strong></p><p> <strong>Location:</strong> Remote (Quarterly travel to Michigan headquarters)</p><p><strong>Role Overview</strong></p><p>Our client, a global leader in its industry, is seeking a Workday Finance Product Lead to serve as the finance-facing owner of its Workday Financial Management platform. This role sits at the intersection of accounting, finance operations, and enterprise systems, with primary responsibility for ensuring Workday supports accurate financial reporting, scalable processes, and strong internal controls across a complex, international organization.</p><p>This position is ideal for a finance professional with deep accounting experience who has led Workday Financials implementations and served as a Workday administrator. The role partners closely with global accounting and finance leadership to translate financial requirements into effective system design and execution.</p><p><strong>Key Responsibilities</strong></p><ul><li>Act as the finance product owner for Workday Financial Management, representing accounting and finance priorities across the organization</li><li>Lead and support Workday Financials implementations, enhancements, and ongoing system administration</li><li>Partner with accounting and finance leadership to align Workday functionality with close, reporting, procurement, expense, and project accounting processes</li><li>Develop and maintain a finance-driven roadmap that supports reporting accuracy, operational efficiency, and future growth</li><li>Translate accounting and finance requirements into detailed functional designs and Workday configurations</li><li>Oversee functional delivery of initiatives, ensuring adherence to financial controls, timelines, and quality standards</li><li>Provide guidance on Workday integrations, data flows, and downstream reporting dependencies</li><li>Serve as a key escalation point for system-related accounting issues, driving root-cause analysis and sustainable solutions</li><li>Collaborate with internal teams and external partners to support compliance, audit readiness, and risk management</li><li>Support governance, documentation, and change management related to financial systems</li></ul><p>For immediate and confidential consideration please apply today. If you have questions, or if you would like more information, please call Jeff Sokolowski directly at (248)365-6131.</p>
  • 2025-12-18T22:08:58Z
Collections Specialist
  • Wixom, MI
  • onsite
  • Temporary
  • 24.70 - 28.60 USD / Hourly
  • We are looking for a dedicated Collections Specialist to join our team on a contract basis in Wixom, Michigan. In this role, you will focus on recovering outstanding debts and ensuring accurate tracking of payments. This is a fully on-site position for an initial duration of six weeks, with the possibility of extension.<br><br>Responsibilities:<br>• Conduct collection calls to recover outstanding debts and maintain consistent follow-up with clients.<br>• Monitor and track debt using Excel to ensure accurate and up-to-date records.<br>• Collaborate with internal teams to process cash applications and resolve payment discrepancies.<br>• Maintain detailed documentation of collection activities and ensure compliance with company policies.<br>• Communicate effectively with customers to negotiate payment plans and resolve disputes.<br>• Analyze aging reports to prioritize collection efforts and meet recovery targets.<br>• Provide regular updates to management on collection progress and challenges.<br>• Utilize relevant software tools to streamline collection processes and improve efficiency.
  • 2026-01-06T16:34:18Z