We are looking for an experienced Customer Service Representative to join our team on a contract basis in Bellingham, Massachusetts. In this part-time role, you will work 24 hours per week, handling customer inquiries, processing orders, and ensuring timely follow-ups. This position is ideal for someone with strong communication skills and a passion for delivering excellent service in the wholesale distribution industry.<br><br>Responsibilities:<br>• Respond to inbound customer calls and emails, addressing inquiries with professionalism and accuracy.<br>• Process customer orders promptly, ensuring data accuracy and attention to detail.<br>• Follow up on customer requests or issues within 24-48 hours to provide timely resolutions.<br>• Utilize ServiceNow and other tools to track and manage customer interactions efficiently.<br>• Schedule appointments and manage calendars as needed to support customer needs.<br>• Maintain detailed records of customer interactions and transactions for future reference.<br>• Collaborate with team members to ensure consistent and high-quality customer service.<br>• Use Microsoft Excel and Word to produce reports and documentation as required.<br>• Assist with inbound and outbound call management in a Zoom Call Center environment.<br>• Perform data entry tasks to update and maintain customer databases.
Robert Half's Client in Westborough MA is looking for a detail-oriented and driven Customer Service Representative to support their operations team!<br><br>Responsibilities:<br>- Customer service<br>- Phone/Email correspondence<br>- Shipping/Receiving<br>- Data entry <br>- Perform routine maintenance on equipment <br>- Strong technical skills<br><br>Start Date: Asap!<br>End Date: ~ 6months (likely to extend)<br>Work Type: On-site<br>Hours: M-F | 8am-4pm or 9am-5pm<br><br>*If interested, APPLY now!
<p>We are looking for a Senior Client Service Representative to join our team in Boston, Massachusetts. This is a long-term contract position (Contract to hire) offering an excellent opportunity to utilize your expertise in fund accounting and client relations while working in a dynamic, deadline-driven environment. The ideal candidate will play a crucial role in ensuring client satisfaction by delivering timely and accurate resolutions to inquiries and preparing detailed financial reports.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to client inquiries, offering accurate solutions to ensure high levels of satisfaction</p><p>• Calculate daily Net Asset Values (NAVs) and prepare month-end and year-end financial reports</p><p>• Generate and distribute various internal and external reports to support business operations</p><p>• Utilize internal systems and technology solutions to manage client servicing deliverables efficiently</p><p>• Investigate and resolve accounting-related issues or discrepancies on a daily basis</p><p>• Collaborate with relevant teams to ensure seamless communication and resolution of client concerns</p><p>• Apply analytical skills to evaluate data workflows, numeric information, and organizational processes</p><p>• Maintain a strong understanding of corporate actions, equity, fixed income, derivative investments, and emerging markets</p><p>• Leverage tools such as Microsoft Excel, Bloomberg, and Reuters to optimize reporting and analysis</p><p>• Ensure adherence to deadlines and accuracy in all deliverables</p>
We are looking for a dedicated and detail-oriented Receptionist to join our team in Providence, Rhode Island. This is a Contract to permanent opportunity, ideal for someone with strong organizational skills and a passion for providing excellent customer service. The role involves managing front-desk operations, handling communications, and supporting daily office functions.<br><br>Responsibilities:<br>• Manage incoming calls through a multi-line phone system and ensure messages are accurately relayed.<br>• Handle incoming and outgoing mail, coordinate courier services, and maintain detailed records for all mail-related activities.<br>• Provide administrative support to staff as directed by the Office Manager.<br>• Maintain a detail-oriented and welcoming front-desk environment to greet clients and visitors.<br>• Oversee email correspondence and ensure timely responses to inquiries.<br>• Assist in organizing office supplies and maintaining an orderly workspace.<br>• Collaborate with the team to uphold company procedures and quality standards.
<p>We are looking for a dynamic and experienced Chief Executive Officer (CEO) to lead our organization based in Southborough, Massachusetts. This pivotal role involves driving strategic initiatives, managing business operations, and ensuring the company's overall success across multiple divisions, including electrical, plumbing, and storage services. The ideal candidate will possess strong leadership skills, business expertise, and a proven ability to foster growth and innovation.</p><p><br></p><p>For Immediate Interview please call Victor Muller at 508-205 2136</p><p><br></p><p>Responsibilities:</p><p>• Develop and execute a strategic plan to achieve long-term organizational goals, including growth, market expansion, and profitability.</p><p>• Provide leadership and direction to the executive team, ensuring alignment with company objectives and fostering collaboration.</p><p>• Oversee all operational functions, including sales, marketing, human resources, IT, and customer service, to optimize efficiency and performance.</p><p>• Identify and capitalize on new business opportunities, such as entering new markets or launching innovative products and services.</p><p>• Establish and nurture strong relationships with key stakeholders, including clients, partners, investors, and board members.</p><p>• Monitor company performance metrics and implement improvements to maintain high standards of quality and service.</p><p>• Lead efforts to enhance customer experience and satisfaction across all divisions.</p><p>• Ensure compliance with industry regulations and standards while driving continuous operational improvements.</p>
<p>We are looking for a dedicated Receptionist to join our team in Dorchester, Massachusetts, on a contract basis. This role requires someone who is highly organized, excels in multitasking, and delivers exceptional customer service. You will play a key part in ensuring smooth daily operations and maintaining effective communication channels.</p><p><br></p><p>Responsibilities:</p><p>• Manage a multi-line phone system to handle incoming and outgoing calls efficiently</p><p>• Provide outstanding customer service by addressing inquiries and resolving issues promptly</p><p>• Perform accurate data entry to maintain and update records</p><p>• Coordinate and respond to email correspondence in a timely and organized manner</p><p>• Schedule appointments and maintain calendars to ensure smooth operations</p><p>• Organize and maintain filing systems for easy access and retrieval of documents</p><p>• Utilize Microsoft Word, Excel, and Outlook to create, edit, and manage documents and communications</p><p>• Collaborate with team members to ensure seamless day-to-day office functionality</p><p>• Build positive rapport with clients and colleagues through strong interpersonal skills</p>
<p>We are looking for a dedicated Receptionist to join our team on a contract basis in Boston, Massachusetts. As the first point of contact for visitors, you will play a key role in ensuring smooth daily operations and delivering exceptional customer service. This position offers an opportunity to contribute to a dynamic environment within the real estate and facilities management industry.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors as they arrive, ensuring a welcoming and attentive experience</p><p>• Distribute keys and manage related records with accuracy</p><p>• Provide support to individuals collecting paperwork, ensuring all documents are handled appropriately</p><p>• Handle incoming calls using a multi-line phone system, directing inquiries to the appropriate departments</p><p>• Maintain organized files and documentation for efficient access and retrieval</p><p>• Schedule appointments and coordinate meeting arrangements as needed</p><p>• Respond to email correspondence promptly and effectively</p><p>• Utilize Microsoft Office tools, including Word, Excel, and Outlook, to perform daily tasks efficiently</p>
<p>Our client is a highly sought-after Wealth Management firm in Boston and looking to add a Registered Client Service Associate to the team.</p><p><br></p><p>Essential tasks include client account servicing, new account opening, assisting with financial professional transitions, and office administrative duties. Personal career growth initiative, as well as strong collaboration and communication skills, are highly valued.</p><p><br></p><p><br></p>
We are looking for a detail-oriented Data Entry Clerk for a part-time contract position based in Hudson, New Hampshire. This role offers flexible hours and is perfect for professionals seeking a family-friendly schedule. You will play a vital role in ensuring data accuracy and supporting the sales team with various administrative tasks.<br><br>Responsibilities:<br>• Accurately input customer order details, including shipping information, into internal systems.<br>• Provide support to a team of outside sales representatives by entering orders and assisting with client communications.<br>• Perform high-volume data entry tasks while maintaining precision and consistency.<br>• Manage and update spreadsheets using Microsoft Excel to track order information.<br>• Collaborate with team members to identify and resolve discrepancies in order processing.<br>• Ensure all data entry tasks are completed efficiently and meet quality standards.<br>• Assist with general administrative tasks to streamline operations and support the sales team.
We are looking for an experienced Collections Specialist to join our team in Marlboro, Massachusetts. In this long-term contract role, you will play a crucial part in managing commercial collections, resolving disputes, and ensuring timely billing and payments. This position offers an opportunity to collaborate with a growing company in the waste management industry.<br><br>Responsibilities:<br>• Manage and oversee commercial collections processes to ensure timely payments.<br>• Resolve customer disputes efficiently while maintaining a high level of professionalism.<br>• Collaborate with internal teams to address billing issues and discrepancies.<br>• Utilize Microsoft Excel to track collections activities and prepare reports.<br>• Provide excellent customer service when communicating with clients regarding payment inquiries.<br>• Follow up with customers to recover outstanding balances and maintain accurate records.<br>• Ensure compliance with company policies and procedures during the collections process.<br>• Identify opportunities to improve collections strategies and implement effective solutions.<br>• Maintain confidentiality and handle sensitive financial information responsibly.
We are looking for an experienced Receptionist to join our team in Marlboro, Massachusetts. In this long-term contract role, you will serve as the first point of contact for visitors and play a key role in ensuring smooth administrative operations. This position requires excellent organizational skills and the ability to multitask effectively in a fast-paced environment.<br><br>Responsibilities:<br>• Welcome and guide visitors, ensuring they are directed to the appropriate locations.<br>• Manage incoming and outgoing packages with courier services, maintaining accurate records.<br>• Maintain visitor logs and issue security passes or badges as needed.<br>• Oversee the scheduling and upkeep of boardroom facilities and equipment.<br>• Provide comprehensive administrative support, including typing, filing, photocopying, binding documents, and preparing mailers.<br>• Ensure confidentiality and organization of sensitive information.<br>• Utilize computer programs such as Microsoft Word, Excel, and PowerPoint to complete tasks efficiently.<br>• Assist with additional clerical duties as required to support the team.
We are looking for a dedicated and detail-oriented Receptionist to join our team on a long-term contract basis. In this role, you will serve as the first point of contact for visitors and clients, ensuring smooth communication and efficient administrative support. This position is based in Natick, Massachusetts, and offers an excellent opportunity to contribute to a dynamic work environment.<br><br>Responsibilities:<br>• Manage a multi-line phone system, directing calls to the appropriate departments and addressing inquiries with care and efficiency.<br>• Greet and assist visitors, ensuring they feel welcomed and directed appropriately.<br>• Schedule appointments and coordinate meetings, maintaining accurate calendars.<br>• Perform data entry tasks with precision, ensuring records are up-to-date and organized.<br>• Handle email correspondence, responding promptly and effectively to inquiries.<br>• Maintain and organize files, both physical and digital, ensuring easy access to documents.<br>• Provide outstanding customer service to clients and internal staff, addressing needs and resolving issues.<br>• Utilize Microsoft Office applications, including Word, Excel, and Outlook, to prepare documents and manage communications.<br>• Support daily administrative tasks to ensure the office runs smoothly.
<p><strong>What You’ll Be Doing:</strong></p><p> <strong>Collections & Customer Engagement</strong></p><ul><li>Reach out to customers professionally and respectfully — we’re all about solving problems, not creating tension.</li><li>Work collaboratively across teams to resolve disputes, uncover root causes, and ensure everyone walks away happy.</li><li>Champion a <strong>customer-first mindset</strong>, building trust while collecting what’s owed.</li></ul><p><strong>Credit Management</strong></p><ul><li>Evaluate new and existing customer accounts with care — balancing risk with opportunity while keeping the customer experience at the forefront.</li><li>Set smart credit limits and payment terms, always committed to protecting the business while supporting our partners.</li><li>Monitor exposure and proactively suggest improvements to our credit strategy as we grow.</li></ul><p><strong>Cash Applications</strong></p><ul><li>Apply daily payments with accuracy and speed — every dollar in the right place, every time.</li><li>Investigate short-pays, overpayments, and unapplied cash with curiosity and determination.</li><li>Keep accounts squeaky clean and always look for ways to streamline and improve the process.</li></ul><p><strong>Why You’ll Love It Here:</strong></p><ul><li>Fast-paced, high-growth environment where your ideas are welcomed and your impact is real.</li><li>A culture of <strong>continuous improvement</strong> — we don’t just accept feedback, we thrive on it.</li><li>A <strong>community-driven</strong> team that supports each other and our customers.</li><li>A <strong>customer-centric</strong> company that values trust, relationships, and service.</li><li>Competitive pay, great benefits, and room to grow.</li></ul><p><br></p>
We are looking for a skilled Real Time Specialist II to join our team in Providence, Rhode Island. In this hybrid role, you will work both from home and on-site, providing critical support to ensure operational efficiency and adherence to service level agreements. This is a long-term contract position offering the opportunity to collaborate with internal teams and external vendors to optimize workforce management within a dynamic environment.<br><br>Responsibilities:<br>• Monitor service queues and agent performance to ensure monthly service level goals are met, addressing real-time issues as needed.<br>• Track agent adherence, identifying and escalating uncaptured absences to the scheduling analyst.<br>• Identify and escalate performance concerns such as long call durations or absent agents to management staff.<br>• Collaborate with vendor managers and vendor support specialists to enhance the efficiency of outsourced operations.<br>• Provide recommendations for schedule adjustments based on observed trends and behaviors.<br>• Build strong relationships with operational supervisors, team leads, and agents to identify opportunities for improving efficiency and satisfaction.<br>• Communicate daily staffing forecasts and service level summaries to operations leadership, recommending adjustments as necessary.<br>• Analyze intraday data to adjust projections for call volumes, durations, and staffing needs using historical trends.<br>• Ensure clear and effective communication with internal customers, fostering strong working relationships.
<p>We are seeking an experienced and strategic CFO to lead our finance and accounting operations for a growing organization. The ideal candidate is a hands-on financial leader with a proven track record in financial reporting, budgeting, forecasting, and team leadership. This role is responsible for overseeing all financial functions, ensuring accurate financial reporting, and providing strategic financial insights to drive business performance and growth.</p><p><br></p><p>Key Responsibilities:</p><p>• Direct and oversee all aspects of the Finance & Accounting functions of the organization</p><p>• Lead the month-end and year-end close process, ensuring timely and accurate financial reporting in accordance with GAAP</p><p>• Prepare and present monthly, quarterly, and annual financial statements and management reports</p><p>• Develop and manage the annual budget and periodic forecasting; analyze variances and provide actionable insights</p><p>• Provide financial analysis and modeling to support strategic initiatives, pricing, capital investments, and operational efficiencies</p><p>• Manage cash flow, banking relationships, and financing activities</p><p>• Lead, mentor, and develop a high-performing accounting/finance team</p><p>• Oversee payroll, tax compliance, and regulatory filings</p><p>• Implement and maintain effective internal controls and accounting policies</p><p>• Partner with executive leadership on long-term financial planning and decision-making</p><p>• Support external audits and liaise with auditors, tax advisors, and other external partners</p><p><br></p>
<p>Our client, a world leading manufacturing & supply company, is seeking a Contracts Manager to lead and mentor a small but high-impact team. This position is forward-facing and highly integrated with their business operations, working closely with sales, credit, billing, and legal teams to manage risk, ensure compliance, and support contract execution across their regional branches.</p><p><br></p><p><strong>Location: </strong>Milford, MA</p><p><strong>Role:</strong> Contracts Manager</p><p><strong>Salary: </strong>$140,000 - $170,000 (depending on experience) + amazing benefits + bonuses!</p><p><strong>Schedule: </strong>In-Office with occasional remote days here & there</p><p><strong>Hours:</strong> 8:00-4:30 or 8:30-5:00</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Handle high-complexity contracts, including drafting, reviewing, and revising contract language, terms and conditions, indemnification clauses, and amendments.</li><li>Negotiate contract terms directly with customers, project managers, procurement teams, and legal representatives.</li><li>Lead and oversee the daily operations of the Contracts team, including assigning work, serving as a subject matter expert, and mentoring team members from basic contract knowledge through advanced agreement management.</li><li>Collaborate with Sales, Billing, and Credit teams to ensure timely and accurate contract execution and delivery</li><li>Support and research lien law compliance, especially for high-volume projects (liaising with external counsel as needed)</li><li>Participate in quarterly travel to regional branches to build relationships and support local contract administration</li><li>Lead and mentor a team of other contracts administrators. </li><li>Conduct monthly reviews of active projects and provide leadership with updates on shipments, job status, invoicing, pricing revisions, change orders, and completion timelines.</li></ul>
<p>Our client is a well-established investment management company is looking to add to the Finance team in their Boston office. The Finance team works alongside investment professionals, legal, tax, and operations groups to support and oversee investment activities within a diversified portfolio. Responsibilities include ensuring accurate accounting, reporting, and performance analysis, along with conducting financial analysis and market research to evaluate investment opportunities and trends. </p><p><br></p><p>The role involves primary oversight of real assets fund investments, including real estate, private credit, and private equity, while also contributing to broader initiatives across asset classes. Collaborating closely with internal functions and external partners, the position ensures compliance with regulations and supports the lifecycle of portfolio investments. </p>
We are looking for a detail-oriented and friendly Receptionist to join our team on a contract basis in Allston, Massachusetts. This role requires excellent communication skills and the ability to manage multiple tasks efficiently. As the first point of contact for visitors and callers, you will play a vital role in ensuring smooth daily operations.<br><br>Responsibilities:<br>• Greet and assist visitors, ensuring a welcoming and organized environment.<br>• Answer and manage a multi-line phone system, directing calls to the appropriate departments.<br>• Handle a high volume of inbound calls with efficiency and courtesy.<br>• Maintain accurate records of visitor logs and phone call details.<br>• Provide administrative support, such as scheduling appointments and managing correspondence.<br>• Ensure the reception area remains clean and organized at all times.<br>• Assist with switchboard operations for phone systems with 1 to 10 lines.<br>• Collaborate with team members to address inquiries and provide seamless support.
<p>We are looking for an experienced Chief Financial Officer (CFO) to lead and oversee our financial strategy and operations during a period of significant growth. This role focuses on enhancing financial planning, investor relations, and corporate strategy with a strong emphasis on real estate investments and asset management. The ideal candidate will drive operational efficiency, optimize financial performance, and ensure compliance while guiding the organization toward its long-term strategic goals.</p><p><br></p><p>For immediate interview please contact Victor Muller at 508-205 2136</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement comprehensive financial strategies to support corporate growth and market expansion.</p><p>• Oversee all aspects of financial operations, including accounting, treasury, budgeting, and reporting for real estate assets and investment ventures.</p><p>• Lead financial forecasting, planning, and analysis to inform strategic decision-making.</p><p>• Establish and maintain cash flow management policies to ensure operational liquidity and financial stability.</p><p>• Provide financial insights and predictive modeling to support business strategies and maximize shareholder value.</p><p>• Manage relationships with investors, shareholders, and external financial partners to build trust and transparency.</p><p>• Ensure compliance with regulatory and tax requirements by preparing and submitting accurate financial reports.</p><p>• Design and enforce financial and operational controls to maintain efficiency and mitigate risks.</p><p>• Build and lead a high-performing finance and accounting team to support organizational objectives.</p><p>• Analyze current and future business operations to assess financial effectiveness and identify growth opportunities.</p>
<p>Robert half is working with a highly respected firm on the North Shore seeking a Billing/AR Specialist to join its team. This is a permanent role, open due to business growth, reporting into the CFO. This job opportunity for a Billing Specialist would mostly be an office-based position.</p><p><br></p><p>My client is looking for a candidate with at least 3 years of professional billing or accounts receivable experience. Above average Excel skills are required. The selected candidate must also have experience in other aspects of accounting and the Billing Specialist must also have strong client communication skills.</p><p><br></p><p>A degree is preferred but not required.</p><p><br></p><p>For the selected candidate our client is looking to offer a starting base salary around $70-80K. The benefits are very competitive and there's growth potential.</p><p><br></p><p>If interested and qualified please apply to this listing, or email Bill.Nichols@roberthalf. Thanks!</p>
