<p>The salary for this opportunity is 110,000 – 120,000. Benefits include Dental insurance, Medical insurance, 401(k) and Vision insurance</p><p> </p><p>My client, a transportation company in the Princeton area, has an opportunity for a Business Systems Analyst.</p><ul><li>Business Systems Analyst reviews, analyzes and evaluates user needs to create systems solutions that support overall business strategies.</li><li>The Business Systems Analyst – Finance is the technical liaison between the Information Technology and Finance Teams having both business and technical expertise. </li><li>Documents system requirements, defines scope and objectives and creates system specifications that drive system development and implementation.</li><li>Develops process documentation and project plans. Creates flowcharts, process maps, and diagrams.</li><li>Supports cross-functional activities and working sessions during projects' design and implementation phases.</li><li>This team member will work on advanced, complex technical projects and business processes to improve operational efficiencies, quality, and services. </li><li>The Business Systems Analyst – Finance will be the subject matter expert in all aspects of Warehousing and Transportation Rating, Invoicing, Collections, and Vendor Payments. This role will also design and support financial integrations between Operational Applications (Warehouse Management Systems and Transportation Management Systems) and our Financial ERP Application.</li><li>Designs and prepares documentation, training materials, and communications supporting new processes. May deliver training to impacted business units.</li><li>Works autonomously.</li><li>Goals are generally communicated in solution or project goal terms.</li></ul><p><br></p>
We are looking for a skilled Business Systems Analyst to join our team on a long-term contract basis in Poughkeepsie, New York. This role requires someone who can effectively bridge the gap between business needs and IT solutions. You will play a pivotal role in analyzing processes, managing requirements, and supporting system implementations.<br><br>Responsibilities:<br>• Assess and document current business processes to identify areas for improvement and define future workflows.<br>• Collaborate with stakeholders to gather, analyze, and manage functional and non-functional requirements.<br>• Develop comprehensive documentation, including business requirement documents and process models.<br>• Act as a liaison between business teams and IT professionals to ensure smooth communication and alignment.<br>• Participate in design reviews and walkthroughs to validate solutions.<br>• Assist in defining test cases for User Acceptance Testing (UAT) to ensure solutions meet business needs.<br>• Work closely with QA teams to review test plans and verify requirements during testing phases.<br>• Support change management initiatives, including user training and documentation creation.<br>• Utilize tools like Jira and Confluence to manage project tracking, backlog grooming, and testing workflows.<br>• Perform gap analysis to identify discrepancies between current and desired states.
<p>We are looking for a skilled CRM Systems Analyst to join our team in Essex County, New Jersey. In this role, you will act as a subject matter expert, ensuring the efficient use of CRM systems across various departments, including sales, customer service, operations, and finance. This position requires strong technical expertise and the ability to bridge communication between end users and technical teams.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary subject matter expert for the FSM system, ensuring its effective use across multiple departments.</p><p>• Collaborate with stakeholders to gather, analyze, and document business requirements for system improvements.</p><p>• Act as a liaison between technical teams and end users, facilitating clear communication and understanding.</p><p>• Conduct system testing, including AB testing, to validate functionality and identify areas for optimization.</p><p>• Provide technical support and training to users, addressing issues and sharing best practices.</p><p>• Oversee system integrations, ensuring compatibility with other platforms such as field service management and cloud technologies.</p><p>• Implement and maintain backup technologies to safeguard system data.</p><p>• Monitor and manage system performance, addressing issues related to Active Directory and Linux technologies.</p><p>• Drive Agile Scrum methodologies to enhance project delivery and team collaboration.</p>
<p>We are in search of a proficient Business Systems Analyst to join our team in the insurance industry. The position is based in Central, New Jersey. In this role, you will be expected to collaborate with various teams and stakeholders, analyze and document requirements, and provide ongoing support for implemented systems.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Engage with business stakeholders to collect, scrutinize, and document requirements.</p><p>• Convert business requirements into comprehensive functional and technical specifications.</p><p>• Collaborate intensely with development, QA, and IT teams to guarantee the successful execution of technology solutions.</p><p>• Conduct data analysis to spot trends and offer actionable insights.</p><p>• Lead workshops, meetings, and discussions to ensure project alignment.</p><p>• Create and uphold project documentation, including business requirements, process flows, and user stories.</p><p>• Support User Acceptance Testing and offer continuous support for systems in use.</p><p>• Use business analysis tools such as Atlassian Jira and Confluence effectively.</p><p>• Apply Agile and Scrum methodologies in project management.</p><p>• Conduct business process modeling and data analysis.</p><p>• Leverage proficiency in SQL and data analysis tools.</p><p>• Understand and apply insurance processes, terminology, and regulations.</p>
We are looking for an experienced Senior IT Analyst to join our team in New York, New York. In this role, you will oversee the efficient delivery of technical support services while ensuring the smooth operation of IT infrastructure and systems. The ideal candidate will have a strong background in managing enterprise software, hardware, and network components, as well as leading IT projects to successful implementation.<br><br>Responsibilities:<br>• Supervise the daily operations of the IT Service Desk, ensuring efficient workload distribution and maintaining high service standards.<br>• Provide leadership and guidance to IT Support Analysts, fostering a collaborative and productive team environment.<br>• Manage and resolve issues related to enterprise software, custom web applications, and desktop hardware.<br>• Oversee the setup, configuration, and installation of network devices, including switches, routers, and access points.<br>• Maintain network segmentation using VLANs to ensure compliance with organizational standards.<br>• Lead the diagnosis, troubleshooting, and resolution of technical issues for end-users, ensuring timely and effective support.<br>• Supervise the deployment and maintenance of user devices, software, and classroom audio/video systems.<br>• Manage IT service requests and calls through a ticketing system, ensuring all tasks are documented and resolved efficiently.<br>• Ensure adherence to organizational policies and best practices in all technology-related activities.<br>• Take a lead role in global IT projects, from planning to implementation, ensuring adherence to best practices.
We are looking for a skilled Desktop Support Analyst to join our team in Maryknoll, New York. This Contract-to-permanent position offers an opportunity to work in a dynamic environment, providing technical support and troubleshooting for both hardware and software issues. The ideal candidate will combine technical expertise with excellent communication and customer service skills to ensure efficient problem resolution and user satisfaction.<br><br>Responsibilities:<br>• Provide technical support for Windows PCs, Apple Macs, and a variety of operating systems, including Windows and operating systems.<br>• Troubleshoot and resolve hardware and software issues for end-users, including printers and frequently used applications.<br>• Assist with the setup, configuration, and maintenance of computer hardware, networking basics, and backup technologies.<br>• Support Microsoft Office 365 and other commonly utilized PC and Mac applications.<br>• Respond promptly to customer inquiries, ensuring satisfaction by attentively listening and addressing concerns.<br>• Walk customers through technical problem-solving steps with patience and clarity.<br>• Collaborate with team members to diagnose and resolve complex technical issues while sharing knowledge and feedback.<br>• Maintain accurate documentation of technical issues and resolutions within configuration management systems.<br>• Stay updated on emerging technologies and continuously enhance technical skills to improve support services.
<p>We are looking for a Business Analyst to join our team in Stamford, Connecticut. This role focuses on analyzing and improving business processes, collaborating with stakeholders, and ensuring that organizational requirements align with available system functionalities. The ideal candidate will be detail-oriented, proactive, and capable of supporting change initiatives across digital platforms.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with business leaders to gather, refine, and document detailed requirements for process improvements and system functionalities.</p><p>• Evaluate existing workflows to identify opportunities for optimization and alignment with digital tools.</p><p>• Develop and maintain program reports to monitor performance and track progress against project timelines.</p><p>• Support change management initiatives by preparing materials, tracking updates, and documenting outcomes.</p><p>• Work closely with system administrators, end users, and process owners to ensure smooth implementation of updates and changes.</p><p>• Assist in creating user guides, job aids, and reference materials to promote adoption of new processes and tools.</p><p>• Analyze program performance and provide actionable insights to enhance efficiency and effectiveness.</p><p>• Ensure proper documentation of business processes, SOPs, and controls to meet governance standards.</p><p>• Facilitate cross-functional collaboration to validate and translate business requirements into actionable updates.</p><p>• Organize and maintain accurate document versions to ensure accessibility and consistency.</p>
We are looking for an experienced Business Analyst to join our team in Hempstead, New York. This is a long-term contract position that requires a detail-oriented individual with strong analytical skills and a proven ability to bridge business needs with technical solutions. The ideal candidate will excel in gathering requirements, performing gap analyses, and facilitating effective communication across various stakeholders.<br><br>Responsibilities:<br>• Collaborate with stakeholders to gather and document business requirements through interviews, workshops, and analysis.<br>• Conduct gap analyses to identify discrepancies between current processes and desired outcomes.<br>• Develop and maintain Business Requirement Documents (BRDs) to ensure clarity and alignment.<br>• Utilize tools like Microsoft Excel and Jira for data analysis, tracking, and reporting.<br>• Work with Ellucian Banner and IAM systems to support business needs and ensure effective data governance.<br>• Implement and manage AWS IAM solutions to strengthen identity and access management.<br>• Facilitate AB testing and provide performance insights to support decision-making.<br>• Drive change management initiatives, ensuring smooth transitions and adoption of new processes.<br>• Collaborate with Agile teams to ensure timely delivery of project milestones.<br>• Build and maintain effective communication channels between technical teams and business stakeholders.
<p>Robert Half is looking for a Research and Development (R& D) Analyst.</p><p>Does this sound like you?</p><ul><li>Must have food science person or experience in R& D (worked in a company / knowledgeable about food science / ingredient compounds) (i.e.: working on components in an oil; saturated vs unsaturated fat | how ingredients change flavor etc)</li><li>Nice to have but not priority use of Citrix & Devex systems</li><li> Data Management – the importance for Raw materials is in how changing the materials or % in a product for costing can effect the taste of the product. </li></ul><p><br></p>
<p><strong>Key Responsibilities:</strong></p><ul><li>Lead and manage projects related to the implementation and optimization of Ellucian Colleague, particularly its transition to the cloud.</li><li>Collaborate with stakeholders to gather and analyze business requirements, translating them into effective ERP solutions.</li><li>Configure Colleague ERP modules to align with university processes, with minimal coding involved.</li><li>Develop and document business process flows to improve operational efficiency.</li><li>Provide training and support to end-users, ensuring effective utilization of the ERP system.</li><li>Stay updated on best practices and emerging trends related to ERP systems in higher education.</li></ul><p><br></p>
<p>We are looking for a dedicated Desktop Support Analyst to join our team in the jersey shore area. In this role, you will provide technical assistance to clients, ensuring their IT systems operate seamlessly. This position offers the opportunity to showcase your problem-solving skills and technical expertise while delivering exceptional client support.</p><p><br></p><p>Responsibilities:</p><p>• Deliver Tier 1 and Tier 2 technical support by diagnosing and resolving issues related to IT systems and applications.</p><p>• Monitor and maintain IT infrastructure for optimal performance and reliability.</p><p>• Collaborate with team members to implement innovative IT solutions tailored to client needs.</p><p>• Maintain detailed records of support activities and configurations for effective documentation.</p><p>• Communicate with clients to understand their requirements and provide timely updates on progress.</p><p>• Respond to urgent technical concerns during on-call shifts, scheduled one week per month.</p><p>• Troubleshoot networking issues and ensure connectivity for clients.</p><p>• Assist with scripting and automation tasks using PowerShell to enhance system efficiency.</p><p>• Deploy and image desktop hardware, ensuring proper setup and functionality.</p>
We are looking for a skilled Database Analyst to join our team on a contract basis in White Plains, New York. In this role, you will oversee the development, organization, and maintenance of key database systems to support manufacturing and product management processes. This position offers an opportunity to collaborate with cross-functional teams, ensuring data accuracy and smooth operations.<br><br>Responsibilities:<br>• Develop and maintain database systems to manage finished goods, components, and formula codes.<br>• Collaborate with Packaging Engineers and International Marketing to create comprehensive manufacturing instructions for production facilities.<br>• Configure new product codes at both Item Group and Product Group levels, and update the product tree in the database.<br>• Set up and manage data synchronization processes using tools like 1WorldSync and GS1 ProSync to share product information with retailers.<br>• Generate and distribute notifications and reports on new items for various departments as needed.<br>• Work closely with Marketing to issue Manufacturing Authorization numbers to facilitate new product launches.
We are looking for an experienced Application Analyst to join our team in New York, New York, supporting critical banking applications and projects. In this long-term contract position, you will play a vital role in maintaining and enhancing application functionality, ensuring seamless delivery across multiple project phases. If you have a strong background in application support and project management within the banking industry, we encourage you to apply.<br><br>Responsibilities:<br>• Provide technical expertise in managing the software development lifecycle, including architectural design, security reviews, and infrastructure requirements.<br>• Collaborate with stakeholders to build technical specifications based on business requirements and oversee systems integration testing.<br>• Support financial forecasting activities, including variance analysis and fund transfers via delivery hub change requests.<br>• Create, publish, and update detailed project plans, ensuring timely communication of project statuses to relevant stakeholders.<br>• Coordinate the preparation and review of essential documentation, including CapEx and OpEx forms, vendor checklists, and contract forms.<br>• Facilitate approvals and reviews with business sponsors, finance teams, and procurement forums to ensure compliance with organizational standards.<br>• Initiate and manage Waterfall Gate reviews, preparing required artifacts and obtaining necessary sign-offs from sponsors and other domains.<br>• Lead change management efforts for deployment activities, ensuring smooth transitions and minimal disruptions.<br>• Provide post-production technical support to maintain application stability and resolve emerging issues.<br>• Collaborate with cross-functional teams to ensure alignment on project goals and deliverables.
<p><strong>Job Summary:</strong></p><p>We are seeking a detail-oriented and analytical Compensation Analyst to manage the design, calculation, and administration of incentive compensation plans for a complex, multi-divisional field sales organization. This role ensures accurate and timely compensation payments and supports strategic alignment between compensation structures and business objectives.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Accurately calculate and process monthly, quarterly, and annual incentive compensation and bonus commissions.</li><li>Design and manage incentive compensation plans that support multi-channel and multi-divisional sales strategies.</li><li>Collaborate with Finance, HR, and Sales leadership to align compensation plans with organizational goals and sales strategies.</li><li>Support territory alignment changes and assess associated impacts on sales and quotas.</li><li>Maintain and enhance systems and processes for tracking and reporting compensation metrics.</li><li>Provide analytical support for ad hoc projects and reporting needs, including financial accruals, compensation trends, and quarterly projections.</li><li>Ensure compliance with internal policies and external regulations related to compensation practices.</li></ul>
We are in need of a Desktop Support Analyst to join our team in the healthcare sector, located in Princeton, New Jersey. The role involves providing crucial technical support to our team, ensuring the smooth operation of our systems. This entails troubleshooting hardware, software, and network issues, as well as managing user accounts and access controls.<br><br>Responsibilities:<br><br>• Deliver both remote and deskside support to staff, addressing software, hardware, and network problems.<br>• Ensure the successful installation, configuration, and maintenance of Windows and macOS operating systems, along with printers and other peripherals.<br>• Take charge of managing user accounts and controlling access in Active Directory and O365.<br>• Support both cloud-based and on-premise IT environments, including the use of VPNs and remote desktop tools.<br>• Document all troubleshooting steps and IT procedures for future reference within the team.<br>• Collaborate effectively with other members of the IT team to escalate and resolve complex issues.<br>• Use your knowledge of Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management to effectively perform your role.
<p>This role is responsible for learning new applications by shadowing support analysts. After learning and becoming comfortable with the necessary application information, the candidate will field support calls and develop new enhancements to applications.</p><p><br></p><ul><li>Work with Application Support Team fielding support tickets within different application areas</li><li>Work with the Application Support Team to create and modify different areas of the Electronic Content Management suite, including documents, workflows, and integrations</li><li>Work as part of an IT team to deliver new releases to Project Sponsors and end Users, discuss and prioritize defects with Application Development Manager and ensure problem resolution/escalation</li><li>Assist other team members, Developers and Users throughout the development process (i.e. work with users to solve front line supporting issues)</li><li>Monitor performance of all new and existing OnBase software across the organization.</li><li>Learn appropriate software modules used and supported by the organization.</li><li>Learn and engage in supporting and developing Power BI Reports</li><li>Occasional travel for training is required.</li></ul>
<p>Our client, a revolutionary Ecommerce organization, is currently looking for a Financial Operations Analyst who thrives in fast-paced environments and wants to make a direct impact on the bottom line. In this role, you’ll play a key part in driving pricing strategy, analyzing operational costs, and supporting cross-functional initiatives that contribute to overall growth and efficiency.</p><p><br></p><p>Responsibilities of this position will include:</p><p>· Set smart, strategic pricing for products and promotions across the platform</p><p>· Align pricing strategy with company goals and margin targets</p><p>· Analyze shipping, packaging, and operational costs for efficiency</p><p>· Collaborate cross-functionally with internal teams and external partners</p><p>· Track and report key financial KPIs to leadership</p><p>· Dive into data, uncover insights, and support new growth initiatives</p><p>· Drive improvements in financial systems and processes</p><p><br></p><p>For immediate consideration please email your resume to Ronny.Cohen@roberthalf.</p>
<p>Our client is seeking a skilled<strong> Financial Analyst </strong>to join their team in <strong>Woodbridge, New Jersey</strong>. This is a <strong>contrac</strong>t position offering the opportunity to work within the Financial Reporting team, where you will play a key role in ensuring accurate financial reporting and compliance with accounting standards. You will collaborate with cross-functional teams and contribute to critical financial processes such as fixed asset management, lease accounting, and general ledger maintenance.</p><p><br></p><p>Responsibilities:</p><p>• Support the fiscal month-end and quarter-end close processes by preparing journal entries, financial reports, and balance sheet reconciliations.</p><p>• Assist in the consolidation and preparation of quarterly and annual financial reports.</p><p>• Manage fixed asset additions, disposals, and retirements, ensuring compliance with company policies and accurate subledger reporting.</p><p>• Participate in system implementation projects, including testing, report development, and reconciliation tasks.</p><p>• Collaborate with teams including but not limited to FP& A, Treasury, and Procurement to ensure seamless financial operations.</p><p>• Handle ad hoc financial projects and duties as assigned.</p>
<p>Robert Half is seeking a highly motivated <strong>Financial Data Analyst</strong> to support an ongoing PDF migration initiative. This contract role offers a unique opportunity to be at the intersection of data management, software testing, and workflow optimization. The ideal candidate will assist in the manual execution of daily tasks while proprietary tools are in development and help ensure a seamless transition through rigorous software testing and process validation.</p><p><br></p><p>This position is well-suited for individuals who are detail-oriented, tech-savvy, and eager to gain hands-on experience in a fast-paced financial technology environment. Candidates should be comfortable navigating evolving systems and clearly articulating insights and findings to cross-functional teams.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Perform and complete daily operational tasks related to the PDF data migration process.</li><li>Participate in testing new software features and workflow enhancements in a staging/test environment.</li><li>Identify, document, and report system bugs, usability issues, and process gaps.</li><li>Clearly summarize test results and communicate findings to project managers and developers.</li><li>Provide feedback and suggestions to improve functionality and user experience.</li><li>Collaborate with internal stakeholders to ensure alignment between business requirements and implemented solutions.</li></ul>
We are inviting applications for an IT Operations Analyst role based in Somerset, New Jersey. Our team is actively involved in the IT industry, where the selected candidate will be expected to respond quickly to technical support requests, develop productive relationships across the organization, interact with major vendors, and work with the information security team. <br><br>Responsibilities: <br>• Provide prompt technical support to users, resolving issues related to offboarding, onboarding, security access, printing, email, mobile, and network.<br>• Cultivate productive relationships with both technical and functional users to influence the enterprise infrastructure and network architecture.<br>• Collaborate with major vendors and service providers to ensure that business needs are met cost-effectively.<br>• Partner with the information security team to guarantee that the infrastructure and network are secure and risks are mitigated.<br>• Document solutions, develop knowledge articles for user self-service, and suggest improvements to reduce the frequency and severity of common technical issues.<br>• Demonstrate deep knowledge of the Windows operating system and Microsoft Office/365.<br>• Exhibit experience with Active Directory (Azure AD).<br>• Show passion and obsession for delivering the highest levels of quality customer service.<br>• Communicate technical concepts successfully to non-technical people.
We are looking for an experienced Lead Help Desk Analyst to oversee and enhance the skills of the Desktop Support team in Maryknoll, New York. This role requires a technically proficient individual who can mentor team members, resolve complex technical issues, and ensure efficient operation of desktop support services. The position also involves managing help desk-related projects and providing top-notch technical assistance to users across various locations.<br><br>Responsibilities:<br>• Guide and mentor Desktop Support team members to enhance their technical skills and overall performance.<br>• Respond to and resolve user-reported issues, requests, and escalated support tickets in a timely manner.<br>• Serve as the primary escalation point for complex technical problems encountered by team members.<br>• Manage and execute projects within the scope of the Desktop Support team's responsibilities.<br>• Provide technical assistance for desktop hardware and software to users in-office, remote, and home-based settings.<br>• Diagnose and troubleshoot application issues, including viruses, hard disk diagnostics, file repair, and data encryption.<br>• Collaborate with external technology vendors and consultants to address support needs.<br>• Maintain accurate documentation of issue resolutions, ensuring clarity and detail for future reference.<br>• Track and resolve security incidents, ensuring compliance with organizational standards.<br>• Manage inventory assignments for employees using the inventory program to maintain accountability.
We are offering an exciting opportunity for a Help Desk Analyst in Hamilton Township, New Jersey. As part of our team, you will be providing general IT support focused on troubleshooting, Active Directory tasks, and managing virtual environments. You will also be responsible for user support and training, documentation, and process improvements to keep our systems running efficiently.<br><br>Responsibilities:<br><br>• Diagnosing and resolving hardware, software, and network issues to provide break/fix support<br>• Performing basic Active Directory tasks including password resets and permission updates<br>• Assisting with basic VM troubleshooting and resetting virtual machines<br>• Providing hands-on support to resolve technical problems efficiently<br>• Supporting and training users on IT-related issues and best practices<br>• Maintaining records of system configurations, troubleshooting steps, and IT procedures<br>• Utilizing Android Development, Cisco Technologies, Citrix Technologies, Microsoft, and Apple Devices skills to enhance IT support<br>• Managing computer hardware and configuration management<br>• Deploying and maintaining Mac Computers and other devices.
<p>We are working with a leading organization in the <strong>healthcare industry</strong>, located in <strong>Stratford, Connecticut</strong>, to identify a skilled and analytical <strong>Financial Analyst</strong>. The successful candidate will be responsible for providing key insights and strategic support through financial analysis, forecasting, and reporting. This role offers a fantastic opportunity to play a critical part in strengthening the financial health of the organization while contributing to its mission of delivering quality healthcare services.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Financial Analysis:</strong></li><li>Conduct in-depth analyses of financial data to identify trends, variances, and opportunities for business improvement.</li><li>Assist in decision-making processes by delivering actionable insights through financial models and reporting.</li><li><strong>Budgeting and Forecasting:</strong></li><li>Develop, track, and manage budgets for various departments within the organization.</li><li>Prepare accurate financial forecasts and long-range projections to support organizational planning.</li><li><strong>Reporting:</strong></li><li>Compile and deliver monthly, quarterly, and annual financial reports, ensuring data accuracy and timely submission.</li><li>Create dashboards and presentations to convey complex financial concepts to stakeholders in a clear and concise manner.</li><li><strong>Performance Monitoring:</strong></li><li>Analyze organizational performance against key financial benchmarks and metrics, including revenue, expenses, and operational efficiency.</li><li>Collaborate with department heads to identify cost-saving measures and process improvements.</li><li><strong>Healthcare Compliance Support:</strong></li><li>Ensure financial practices and reporting align with healthcare industry regulations and compliance requirements.</li><li>Support audits and regulatory reviews by providing relevant financial documentation and data.</li><li><strong>Ad Hoc Projects:</strong></li><li>Support special projects such as financial feasibility studies, market analysis, and operational reviews based on organizational needs.</li></ul>
<p>We are supporting a recognized employer in the <strong>healthcare industry</strong>, headquartered in <strong>Trumbull, Connecticut</strong>, in their search for an experienced and detail-oriented <strong>Financial Analyst</strong>. This role will focus on financial forecasting, budgeting, and operational decision support while ensuring the company's financial stability and alignment with its mission to deliver top-tier healthcare services. If you have a passion for numbers and a drive to make an impact, this role is the perfect fit!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Financial Analysis:</strong></li><li>Utilize strong analytical skills to interpret financial data, identify key trends, and create actionable insights to support leadership decisions.</li><li>Perform variance analyses on actual vs. budgeted financial performance, identifying areas for improvement.</li><li><strong>Reporting & Presentations:</strong></li><li>Generate monthly, quarterly, and annual financial reports to support strategic decision-making.</li><li>Present complex financial findings and recommendations visually and verbally to non-financial stakeholders.</li><li><strong>Budgeting & Forecasting:</strong></li><li>Assist in the development, management, and monitoring of departmental budgets, ensuring alignment with organizational priorities.</li><li>Prepare detailed long-range financial forecasts to anticipate future trends and support organizational planning.</li><li><strong>Operational Support:</strong></li><li>Collaborate with operations teams to analyze financial impact of healthcare initiatives and propose cost-saving strategies.</li><li>Work cross-functionally in assessing profitability of programs and projects.</li><li><strong>Compliance & Audit Assistance:</strong></li><li>Ensure compliance with financial policies, procedures, and regulatory standards specific to healthcare.</li><li>Support audits by providing detailed financial documentation and reconciling discrepancies.</li><li><strong>Data Optimization:</strong></li><li>Leverage financial tools and analytics software (e.g., Tableau, Power BI) to optimize decision-making processes and enable timely reporting.</li></ul>
Required:<br><br>2–4 years of experience in a Helpdesk, Service Desk, or Desktop Support role.<br><br>Strong hands-on experience with Windows OS (Windows 10, Windows 11) configuration and troubleshooting.<br><br>Proficient in supporting Office 365 suite applications and services.<br><br>Basic understanding of Active Directory, Exchange Online, and cloud authentication (Azure AD is a plus).<br><br>Familiarity with common hardware platforms (laptops, desktops, mobile devices, printers).<br><br>Excellent problem-solving skills with a focus on root-cause analysis.<br><br>Strong verbal and written communication skills; ability to explain technical information to non-technical users.<br><br>Customer service mindset with an emphasis on patience, professionalism, and follow-through.<br><br>Preferred:<br><br>Experience using helpdesk ticketing systems (e.g., ServiceNow, Jira Service Desk, Zendesk).<br><br>Basic knowledge of ITIL processes.<br><br>Exposure to remote support tools (e.g., Remote Desktop, Microsoft Endpoint Manager).<br><br>Certifications such as CompTIA A+, Microsoft 365 Fundamentals (MS-900), or MD-102 (Endpoint Administrator Associate) are a plus.
