We are looking for a Salesforce Engineer to support legal teams in River Edge, New Jersey by shaping reliable, secure, and scalable platform solutions. This position blends hands-on administration, thoughtful technical design, and close partnership with internal stakeholders to improve workflows across multiple departments. The ideal candidate can translate operational needs into practical Salesforce capabilities while helping guide long-term platform direction within a governed engineering environment.<br><br>Responsibilities:<br>• Partner closely with assigned departments to learn their processes, identify pain points, and deliver Salesforce solutions that align with daily operations and broader business goals.<br>• Administer core platform functions, including user access, security settings, role structure, and permissions, with careful attention to protecting sensitive legal information.<br>• Build and support advanced automation using Salesforce Flow, such as screen flows, triggered automations, scheduled processes, reusable subflows, and background logic.<br>• Configure and maintain platform components such as custom objects, fields, record types, validation rules, page layouts, and related settings to support evolving business needs.<br>• Monitor data accuracy across the environment by addressing duplicates, improving data standards, and reinforcing overall system integrity.<br>• Manage sandbox usage, coordinate releases, and promote disciplined deployment practices to support stable delivery across the organization.<br>• Create dashboards and reporting tools that give attorneys and firm leadership meaningful insight into matters, intake activity, and business development performance.<br>• Develop and maintain straightforward Apex solutions when declarative tools are not sufficient, and collaborate on minor Lightning Web Component updates when interface adjustments are needed.<br>• Support integrations between Salesforce and connected platforms such as case management, document management, billing, and intake systems.<br>• Maintain a prioritized roadmap for supported departments, document architectural decisions, and recommend the most effective path among configuration, custom development, or third-party tools.
Key Responsibilities<br>• Provide Tier 1 and Tier 2 support for end users across voice, data, applications, and desktop systems<br>• Troubleshoot and resolve hardware, software, and network-related issues both remotely and onsite<br>• Support and administer Windows Server environments and Active Directory<br>• Manage and maintain Microsoft 365 (O365) including Exchange, SharePoint, OneDrive, and MFA<br>• Configure, deploy, and support Windows 10/11 workstations and peripherals<br>• Support and troubleshoot LAN/WAN connectivity, VOIP systems, and network devices<br>• Monitor and manage system backups, disaster recovery processes, and infrastructure performance<br>• Lead and participate in IT projects, including site setups, upgrades, and deployments<br>• Evaluate hardware/software needs and recommend solutions aligned with business requirements<br>• Collaborate with vendors, procurement, and internal teams on technology solutions and services<br>• Maintain accurate documentation of systems, processes, and infrastructure<br>• Manage hardware/software inventory and ensure proper asset tracking<br>• Provide technical guidance to team members and act as an escalation point when needed<br>• Deliver regular updates on project status and system performance to leadership
<p>We are looking for a Platform Engineer to support the design, delivery, and ongoing improvement of secure, reliable cloud platforms. This role partners with application, infrastructure, business, and vendor teams to prepare solutions for deployment, strengthen operational readiness, and resolve technical issues across the delivery lifecycle. The ideal candidate brings strong DevOps experience, hands-on cloud engineering skills, and a practical approach to automation, observability, and compliance in a healthcare-focused environment.</p><p><br></p><p>Responsibilities:</p><p>• Partner with application teams early in the delivery process to review architecture, confirm deployment readiness, and clarify technical dependencies, assumptions, and release expectations.</p><p>• Create platform designs that prioritize resilience, maintainability, and operational support, including rollback planning, failure response, measurable outcomes, and defined ownership.</p><p>• Serve as a central technical liaison across development, infrastructure, security, and compliance stakeholders to keep communication aligned throughout implementation and release activities.</p><p>• Detect technical, operational, and security concerns before deployment and coordinate with teams to mitigate risks before they affect production environments.</p><p>• Investigate incidents, perform root cause analysis, and help restore services while driving improvements that reduce recurring issues.</p><p>• Build, enhance, and support CI/CD workflows for code integration, testing, and application deployment using repeatable automation practices.</p><p>• Automate deployment processes and manage cloud-based, containerized workloads, including services running on AWS and AWS Fargate.</p><p>• Provision and manage infrastructure with Terraform and contribute to standards, code review practices, and governance for Infrastructure as Code and delivery pipelines.</p><p>• Implement monitoring, logging, and alerting solutions using tools such as CloudWatch, Datadog, or comparable platforms, while maintaining clear technical documentation.</p><p>• Support the modernization of legacy on-premises applications and assist with compliance activities such as audit logging, vulnerability remediation, and patch management</p>