We are looking for a Sales Support Specialist to provide responsive service and administrative support for customers purchasing through online channels and representative showrooms. This position plays an important role in managing orders, resolving service concerns, and helping ensure a smooth experience from purchase through delivery. The ideal candidate brings strong organizational skills, a customer-focused mindset, and the ability to balance multiple priorities in a fast-paced light manufacturing environment.<br><br>Responsibilities:<br>• Deliver timely, detail-focused assistance to customers by addressing product questions, order updates, and service-related concerns across web sales and showroom channels.<br>• Process sales orders accurately for online and showroom transactions, and monitor each order through fulfillment to support on-time delivery.<br>• Support website sales administration by following established procedures, completing research, and assisting with operational tasks tied to digital order activity.<br>• Coordinate payment collection for incoming inventory orders so shipments can be released without delay.<br>• Arrange and confirm delivery logistics when additional coordination is required to meet customer expectations.<br>• Investigate service issues, returns, and shipping problems, then take appropriate action by preparing documentation, issuing call tags, and guiding cases toward resolution.<br>• Manage freight and parcel claims with carriers and other transportation providers, ensuring proper follow-up and recordkeeping.<br>• Build product knowledge to clearly explain features, benefits, and value to customers and strengthen long-term client relationships.<br>• Maintain accurate records and work within business systems to support sales support and customer service workflows.
We are looking for a detail-oriented Marketing Technology Support specialist to join a team in New York, New York. This Long-term Contract position will support marketing operations, data quality, and communication workflows by coordinating list management, reporting, privacy compliance, and platform administration. The ideal candidate brings strong organizational skills, sharp proofreading ability, and the capacity to manage multiple priorities while maintaining a high standard of accuracy.<br><br>Responsibilities:<br>• Organize and maintain marketing and working list folders to support accurate audience management and campaign execution.<br>• Coordinate data imports and exports across marketing systems, ensuring information is handled accurately and efficiently.<br>• Prepare and format business development reports in response to internal requests, presenting information in a clear and effective manner.<br>• Process opt-out and unsubscribe requests in accordance with established privacy standards and firm policies.<br>• Help maintain alignment with global data protection requirements by following current compliance practices and supporting ongoing governance efforts.<br>• Assist with data quality initiatives such as resolving duplicate records, filling incomplete entries, standardizing country values, and consolidating address information.<br>• Support employee onboarding and offboarding updates within the organization’s marketing technology environment.<br>• Provide day-to-day assistance with the Vuture platform, including basic account setup, user support, troubleshooting, and escalation of advanced access or configuration needs.<br>• Work closely with Marketing, Business Development, Communications, and IT teams to help deliver accurate, brand-consistent communications.<br>• Track campaign results through platform reporting tools and summarize key performance indicators such as engagement levels and overall effectiveness.
We are looking for a customer-focused detail-oriented individual to join our team in Hauppauge, New York. This position supports sales-related activities by assisting customers, responding to inquiries, and helping drive strong service outcomes. The ideal candidate brings at least 3 years of experience in customer service or sales support, along with solid Excel skills and the ability to manage both inbound and outbound communication effectively.<br><br>Responsibilities:<br>• Respond to customer inquiries by phone and email, providing accurate information and timely follow-up.<br>• Support sales efforts by assisting with inside sales activities and helping move customer requests through completion.<br>• Build positive client relationships through attentive service and consistent communication.<br>• Coordinate inbound and outbound customer interactions to identify needs and support business growth.<br>• Prepare, update, and maintain sales-related records and reports using Excel.<br>• Work closely with internal teams to ensure orders, requests, and service issues are handled efficiently.<br>• Assist with direct sales support tasks that contribute to customer satisfaction and revenue generation.
We are looking for a dependable IT Support Specialist to provide hands-on technology support for a legal environment in New York, New York. This contract opportunity with potential for a long-term role is ideal for someone who can serve as a primary technical resource, resolve day-to-day user issues, and help maintain secure, reliable systems across the firm. The position offers a blend of end-user support, operational troubleshooting, and participation in technology improvement efforts.<br><br>Responsibilities:<br>• Provide first-line and escalated technical assistance for employees, addressing issues involving workstations, peripherals, software platforms, and user access.<br>• Diagnose and resolve problems related to hardware performance, cloud-based applications, file management, and basic connectivity across the office.<br>• Act as a central point of contact for technology needs, ensuring support requests are handled promptly and communicated clearly to end users.<br>• Help protect firm systems and information by following established cybersecurity, data privacy, and database security practices.<br>• Support the upkeep of user accounts, permissions, and device configurations to maintain a secure and efficient technology environment.<br>• Coordinate and contribute to IT projects, including system upgrades, application rollouts, and other technology initiatives that improve business operations.<br>• Document recurring issues, solutions, and support procedures to strengthen service consistency and internal knowledge sharing.
<p><strong><u>Benefits:</u></strong></p><ul><li>PTO</li><li>Mileage reinbursed </li><li>Expenses covered</li><li>hybrid</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Generate new business through cold calling, networking, referrals, and in-person meetings.</li><li>Develop and maintain relationships with existing and prospective clients.</li><li>Conduct client presentations and product/service demonstrations.</li><li>Identify customer needs and recommend appropriate solutions.</li><li>Negotiate pricing and service agreements.</li><li>Maintain an active sales pipeline and track activities within CRM systems.</li><li>Meet or exceed weekly, monthly, and annual sales goals.</li></ul><p><br></p>
We are looking for a Customer Service Representative to join a collaborative onsite team in Secaucus, New Jersey for a Contract assignment. This role is well suited for someone with hands-on import and customs knowledge who can manage documentation accurately, communicate confidently with clients and partners, and adapt to a fast-moving logistics environment. The position supports the timely clearance of inbound shipments while helping maintain smooth coordination across internal teams, customers, and regulatory contacts.<br><br>Responsibilities:<br>• Prepare and submit customs entry documentation for imported shipments, ensuring filings are completed accurately and on schedule.<br>• Examine shipping records such as invoices, packing details, bills of lading, and origin documents to confirm compliance and resolve discrepancies.<br>• Assign appropriate tariff classifications and verify duty, tax, valuation, and country-of-origin information for each entry.<br>• Complete Importer Security Filing documentation and support clearance activities for air, ocean, and cross-border truck freight.<br>• Identify applicable customs and partner agency requirements and gather the records needed to satisfy regulatory obligations.<br>• Communicate directly with customers, agents, port contacts, and internal offices to coordinate shipment processing and address missing information.<br>• Provide status updates, answer shipment-related questions, and help guide clients through the entry process from document review to release.<br>• Contribute to the broader team by assisting with operational tasks as priorities shift in a small, hands-on environment.
<p>A growing service organization in Parsippany NJ is seeking a <strong>Customer Service Coordinator</strong> to join its customer service and dispatch support team. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys helping customers, and can effectively manage multiple priorities throughout the day.</p><p><br></p><p>Responsibilities</p><ul><li>Handle incoming customer calls, emails, and service requests</li><li>Communicate appointment updates, schedule changes, and technician information</li><li>Support dispatch operations by gathering and maintaining accurate service information</li><li>Document customer interactions and service details within company systems</li><li>Follow up on open customer matters and ensure timely resolution</li><li>Coordinate with dispatch, technicians, and internal departments to support daily operations</li><li>Maintain accuracy and organization while managing a high volume of activity</li></ul><p><br></p><p><br></p>
<p><strong>Robert Half is seeking Seasonal Customer Service Representatives!</strong></p><p><br></p><p>We are seeking customer-focused, detail-oriented Customer Service Representatives to join a busy seasonal call center team. This is an excellent opportunity for individuals who enjoy helping customers, resolving inquiries, and delivering exceptional service in a fast-paced environment.</p><p>Key Responsibilities</p><ul><li>Assist customers via phone, email, and other communication channels regarding orders, product information, and account inquiries.</li><li>Provide updates on order status, order history, and order modifications.</li><li>Resolve customer concerns, complaints, and questions professionally and efficiently.</li><li>Process transactions including refunds, exchanges, replacements, and promotional offers.</li><li>Educate customers on available products, services, promotions, and special events.</li><li>Support marketing initiatives and new product launches.</li><li>Build positive customer relationships through active listening and problem-solving.</li><li>Maintain accurate customer records and transaction documentation.</li><li>Prepare reports and correspondence as needed.</li><li>Perform additional customer support and administrative duties as assigned.</li></ul><p><br></p>
We are looking for a Customer Service Representative to support daily order coordination and customer communication for a busy transportation operation in New Jersey. This Long-term Contract position is ideal for someone who enjoys balancing customer support, accurate data entry, and shipment follow-up in a fast-moving environment. The person in this role will help keep service activities organized by managing order details, confirming schedules, and preparing key transportation documents while delivering responsive, attentive assistance.<br><br>Responsibilities:<br>• Handle incoming customer inquiries by phone and provide timely, courteous support related to orders, scheduling, and shipment updates.<br>• Enter and update order information with a high degree of accuracy to ensure service requests are processed correctly.<br>• Coordinate appointments and service schedules to keep deliveries and related activities on track.<br>• Monitor shipment status and communicate progress, delays, or changes to customers and internal teams as needed.<br>• Prepare, review, and maintain transportation-related documentation, including bills of lading and certificates of insurance.<br>• Use Microsoft Excel and related systems to organize records, track activity, and support daily reporting needs.<br>• Resolve routine customer concerns by gathering information, identifying solutions, and escalating issues when appropriate.<br>• Support operational continuity by maintaining organized files and assisting with process updates tied to order management workflows.
<p>We are seeking a Customer Service Representative to join a busy service-focused team in Pine Brook, NJ. This role is ideal for someone who thrives in a fast-paced environment, enjoys helping customers, and can effectively manage a high volume of calls, emails, and service requests while staying organized and detail-oriented.</p><p>Key Responsibilities:</p><ul><li>Handle a high volume of incoming customer calls, emails, and service requests</li><li>Assist customers with service questions, appointments, technician updates, and general inquiries</li><li>Provide timely, professional, and accurate communication throughout the service process</li><li>Document customer conversations, requests, changes, and follow-up items accurately</li><li>Support the Dispatch team with customer information, scheduling updates, and service details</li><li>Communicate schedule changes, delays, cancellations, and technician updates to customers</li><li>Maintain accurate customer and service information within company systems</li><li>Manage multiple priorities while maintaining strong attention to detail</li><li>Follow up on customer matters and assigned tasks through completion</li><li>Work closely with Customer Service, Dispatch, technicians, Parts, Estimates, Accounts Receivable, and other internal teams</li><li>Utilize CRM, phone, communication, and service-management systems effectively</li></ul><p><br></p><p><br></p>
<p>We are seeking a reliable and customer-focused Customer Service Representative to join our team. This role is responsible for providing exceptional service to customers while accurately processing transactions, handling cash, and maintaining financial accuracy. The ideal candidate will have previous cashier and cash handling experience, strong communication skills, and the ability to thrive in a fast-paced environment.</p>
The ideal candidate is highly organized, an excellent communicator, and comfortable working cross-functionally with both customers and internal Operations teams. This is an excellent opportunity for someone who wants to take ownership, improve processes, and grow into potential leadership over time. Key Responsibilities: Serve as a primary point of contact for customers, managing relationships through both email and phone communication. Gather and document detailed customer requirements, including specifications such as paper type, font, color/shade, and other order details. Facilitate customer orders from initial request through completion, ensuring accuracy and timely follow-up. Translate customer requirements into clear instructions for the Operations team to ensure orders are produced correctly. Coordinate closely with Operations to resolve questions, clarify specifications, and address any issues that arise during production. Maintain accurate customer and order information within the company's existing internal order-management system. Track orders and proactively communicate with customers regarding status, questions, changes, and completion. Build and maintain strong, long-term customer relationships through responsive and detail oriented service. Identify opportunities to improve customer service, order management, and internal workflows. Make recommendations for process improvements, particularly as the company transitions from paper-based processes to more streamlined systems. Participate in the future implementation of a new CRM system, helping evaluate processes, provide feedback, and champion adoption and change across the team. Collaborate with the broader Customer Service team to ensure consistency, efficiency, and a high level of customer satisfaction. Hours: M-F – 90 days on site … then 1 day work from home at times 2 depending on week Typical is 8-4pm or 9-5pm Benefits: M/D/V Flex Spending 401K PTO
We are looking for a Customer Service Representative to support health insurance enrollment operations in New Jersey. This Long-term Contract opportunity is ideal for someone who enjoys helping people, managing detailed information accurately, and working in a structured customer-focused environment. The team provides thorough training, making this a strong fit for candidates who bring strong administrative and communication skills, even without prior industry experience.<br><br>Responsibilities:<br>• Assist individuals with benefits enrollment questions and provide clear, attentive support throughout the process<br>• Enter and update numeric and alphanumeric information with a high degree of accuracy in internal systems<br>• Review forms and submitted details for completeness, consistency, and potential discrepancies<br>• Communicate with customers and team members using email and other standard office tools to resolve outstanding items<br>• Maintain organized electronic records and documentation related to enrollment activity<br>• Use Microsoft Excel, Word, and Outlook to track work, prepare communications, and manage daily tasks<br>• Follow established procedures, training guidelines, and quality standards while handling sensitive information<br>• Contribute to a high-volume service environment by managing assigned tasks efficiently and meeting deadlines
<p>We are seeking a Customer Service Representative to provide exceptional customer support and ensure accurate order processing. This role serves as a key point of contact for customers, handling inquiries, resolving issues, and coordinating with internal teams to support order fulfillment and customer satisfaction.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Process customer orders accurately, ensuring all account details, pricing, and order information are entered correctly.</li><li>Provide customers with updates on order status, shipping schedules, delays, and additional information needed to complete requests.</li><li>Respond to customer inquiries and resolve issues in a professional and timely manner.</li><li>Monitor and manage online orders, process updates, and maintain ongoing communication with customers.</li><li>Maintain accurate records of customer interactions, concerns, and resolutions.</li><li>Collaborate with internal departments, including sales, marketing, production, and shipping, to support customer needs.</li><li>Answer inbound calls and provide information regarding products, services, and company offerings.</li><li>Process credit card transactions and assist with shipment tracking, delivery coordination, and issue resolution.</li><li>Prepare quotes, create purchase orders, process invoices, maintain files, review reports, and support special projects as needed.</li></ul><p><br></p>
We are looking for a Customer Service Representative to support clients in New York with responsive service and thoughtful problem-solving. In this role, you will help customers navigate technology solutions, strengthen long-term relationships, and coordinate with internal partners to address questions efficiently. This is an excellent opportunity for someone who enjoys working in a fast-paced setting and wants to grow with a company serving sports organizations and collegiate athletic programs.<br><br>Responsibilities:<br>• Respond to customer inquiries and provide timely support across phone, email, and related service channels.<br>• Investigate product or service concerns, identify root causes, and partner with internal teams to bring issues to resolution.<br>• Guide new clients through the onboarding process and help them become confident using company technology platforms.<br>• Deliver ongoing customer education and support to encourage successful product adoption and satisfaction.<br>• Maintain accurate client records, case notes, and account updates within CRM and related administrative systems.<br>• Build trusted relationships with customer accounts by communicating clearly, following through on requests, and promoting a positive service experience.<br>• Manage multiple service needs at once while keeping tasks organized and ensuring deadlines and follow-ups are completed.<br>• Support account-related administrative activities, including documentation, data entry, and coordination of customer information.
<p>Our client is seeking a <strong>Contract Customer Service Representative</strong> to provide administrative and customer support in a stable, fast-paced office environment. This position is ideal for an administrative professional looking to expand their skill set and grow within a close-knit organization. The role will involve a combination of customer service, data entry, and general office support responsibilities, with opportunities for increased responsibility as the business continues to grow.</p>