- hybrid; 4 days onsite; 1 day remote<br>- contract, potential for permanent <br>- dress code: business casual <br>- parking: free <br>- schedule: Monday-Friday, 9am-5pm (standard business hours are between 8:30am-5pm)<br><br>Job Summary: The Key Account Coordinator and Sales Support Specialist will serve as a developmental role within the Sales function team and will be responsible for connecting with existing and potential customers in order to engage and create a service focused relationship. This role will consist largely of partnering with the sales team and offer support on inside sales activities such as coordination of cargo forecasts and deliveries, prioritization and allocation of vessel space and maintaining customer contracts, tariffs and schedules. Also responsible for cargo quality improvement and customer damage claims. In addition, and as support to outside sales, the Sales Support Specialist will visit to client’s sites and have direct interactions with key stakeholders of our customers in order to understand the customers' needs, inform customers about the Company's offerings, and make suggestions for how the Company's services can effectively suit the customer’s needs.<br><br>Job Responsibilities: <br>• Maintain and initiate contact with existing working level customers to coordinate cargo deliveries.<br>• Maintain accurate customer profiles and files. Share with overseas MOL RORO sales groups.<br>• Review and process new customer registration forms to ensure all required information is complete and accurate.<br>• Review monthly tonnage plans with LM and KAM. Develop optimal plans to effectively serve the customer.<br>• Assist KAM in developing regional sales plans with target accounts and coordinate with overseas MOL RORO sales groups.<br>• Work toward achieving and exceeding individual and group sales budgets (revenue, vehicle volume, and PL.)<br>• Utilize LM data & create and distribute accurate scheduling to existing and future customer base.<br>• FMC filing (Spot and Service contract)<br>• Maintenance of service contract rate list sheet and send to relevant party when changes are made. <br>• Maintain accurate mafi trailer forecasts and distribute same with operations and LM.<br>• Collect information from various media and new sources and share with overseas MOL RORO sales groups.<br>• Oversee pricing requests from MOL website, LM, and Key Account Managers<br>• Responsible for PCC.net contract & tariff creation and maintenance. <br>• Provide assistant for investigation of Account Receivable maintenance and resolving invoice discrepancies.<br>• Provide creative communication and solutions between accounts and the Company<br>• Promote teamwork with primary booking office and primary documentation office as well as overseas MOL<br>RORO sales groups.<br>• Distribute weekly schedules to customers.<br>• Keep customer account records up to date and coordinate with Customer Service to track and follow up on overdue invoices. <br>• Provide support and coverage for the customer service representative during their absence.<br><br><br>Sales Support,Sales Support,,Sales Support,Sales Support,,,Sales Support,Sales S
<p>We are looking for a dedicated and attentive Customer Service Representative to join our team near Lyndhurst, New Jersey. In this role, you will play a key part in ensuring smooth order management and customer satisfaction within a manufacturing environment. This is a long-term contract position offering the opportunity to contribute to a dynamic and fast-paced team.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage sales and purchase orders using SAP's Sales and Distribution module.</p><p>• Monitor back-order lists, open billing reports, and shipping schedules to ensure timely and accurate order fulfillment.</p><p>• Address customer inquiries through inbound and outbound calls, providing prompt resolutions and support.</p><p>• Collaborate with internal teams to anticipate customer needs and streamline order handling.</p><p>• Update and maintain accurate order records to ensure data integrity and smooth operations.</p><p>• Identify and communicate potential delays or issues in order processing to relevant stakeholders.</p><p>• Ensure all picking, shipping, and billing activities align with organizational standards and timelines.</p><p>• Provide exceptional customer service by addressing concerns and maintaining a courteous demeanor.</p><p>• Stay up-to-date with company procedures and policies to deliver consistent service.</p><p>• Assist in optimizing workflows and processes to enhance overall efficiency.</p>
We are looking for a motivated Customer Service Representative to join our team in Hackensack, New Jersey. In this contract to permanent position, you will play a pivotal role in delivering excellent service, managing customer inquiries, and ensuring smooth order processes. This is an excellent opportunity for someone who thrives in a dynamic environment and values building strong client relationships.<br><br>Responsibilities:<br>• Provide precise and timely pricing information to customers for various products.<br>• Accurately enter and oversee customer orders, ensuring deadlines are met.<br>• Initiate outbound calls to potential clients to introduce company offerings and secure sales.<br>• Develop and maintain consistent weekly orders by leveraging persuasive communication and follow-up strategies.<br>• Address customer concerns with professionalism and resolve issues efficiently.<br>• Collaborate with logistics teams to coordinate shipping for out-of-town orders.<br>• Adapt to changing tasks and responsibilities, demonstrating flexibility in daily operations.
We are looking for a dedicated Sales & Customer Care Consultant to join our team on a contract basis in Mahwah, New Jersey. In this role, you will be responsible for delivering exceptional customer experiences while addressing a variety of inquiries and ensuring seamless service at every interaction. This is a fantastic opportunity to work in the retail industry, where your communication and organizational skills will play a vital role in exceeding customer expectations.<br><br>Responsibilities:<br>• Deliver outstanding customer service by addressing inquiries and resolving issues efficiently and professionally.<br>• Proactively identify and address potential challenges to ensure a seamless customer experience.<br>• Handle a variety of customer needs, including product questions, returns, delivery details, registration processes, and payment assistance.<br>• Meet and exceed sales, quality, and productivity targets to help the department achieve its overall objectives.<br>• Collaborate with team members and other departments to continuously enhance service quality and knowledge.<br>• Maintain accurate records of customer interactions and transactions for smooth follow-up and reporting.<br>• Provide support through various communication channels, such as phone, email, and chat, ensuring timely responses.<br>• Adapt to a flexible work schedule, including weekends and additional shifts during peak periods.
<p>We are looking for a dedicated Customer Service Representative to join our team in Chester, New Jersey. This Contract to permanent position involves engaging with customers and prospects, addressing inquiries about products and services, and ensuring satisfaction through timely and effective communication. In this role, you will act as a customer advocate, collaborating closely with various internal teams to deliver outstanding service.</p><p><br></p><p>Responsibilities:</p><p>• Address customer inquiries and issues promptly, providing solutions that meet their needs.</p><p>• Collaborate with internal departments, including sales, project management, and order processing, to support customer-focused initiatives.</p><p>• Maintain accurate and updated customer records using Salesforce.</p><p>• Act as a customer advocate by managing a designated portfolio of clients and ensuring their satisfaction.</p><p>• Execute service-focused campaigns to enhance customer engagement.</p><p>• Monitor customer health metrics, highlighting potential risks and opportunities for improvement.</p><p>• Support the sales order process, ensuring seamless execution and high end-user satisfaction.</p><p>• Assist marketing and customer service teams with various initiatives, such as trade show participation and promoting new innovations.</p><p>• Communicate updates on company activities, including case studies and product advancements, to clients and prospects.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Parsippany. This role offers the opportunity to work in a dynamic environment where your communication and problem-solving abilities will make a meaningful impact. As a Contract to permanent position, this role provides a pathway to long-term career growth within a supportive organization.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries via phone and email, ensuring timely and accurate resolution.</p><p>• Process orders and manage data entry tasks to maintain accurate customer records.</p><p>• Collaborate with internal teams, including shipping, to ensure seamless order fulfillment.</p><p>• Address customer concerns and provide effective solutions to meet their needs.</p><p>• Handle inbound and outbound calls with professionalism and attention to detail.</p><p>• Maintain knowledge of company products and services to assist customers effectively.</p><p>• Prioritize tasks in a fast-paced, multi-tasking environment while adhering to deadlines.</p><p>• Utilize computer systems and tools proficiently to support customer service operations.</p><p>• Build and maintain positive relationships with customers to foster loyalty.</p><p>• Adapt to evolving customer needs and contribute to continuous improvement initiatives.</p>
<p>220,000 - 240,000</p><p><br></p><p>benefits:</p><ul><li>health insurance</li><li>dental</li><li>vision</li><li>paid time off</li></ul><p><strong>Responsibilities</strong></p><ul><li>Lead, mentor, and develop a high-performing sales team, including regional managers, account executives, and technical sales personnel.</li><li>Set and execute the company’s strategic sales vision, including forecasting, budgeting, and multi-year planning.</li><li>Develop and refine scalable sales processes, KPIs, reporting frameworks, and pipeline management best practices.</li><li>Build strong relationships with key customers, distributors, and channel partners in industrial/construction/heavy machinery sectors.</li><li>Partner closely with Engineering, Product, and Operations leadership to ensure alignment on product roadmaps and customer needs.</li></ul><p><br></p>
<p>We are looking for a dedicated Leasing Consultant to join our team in Ocean County, New Jersey. This is a long-term contract position that requires someone who is detail oriented, with excellent communication and organizational skills, to assist with administrative and customer service tasks. The ideal candidate will provide exceptional support to prospective and current residents while ensuring the property is presented in its best condition.</p><p><br></p><p>Responsibilities:</p><p>• Welcome visitors, prospective tenants, and current residents with a friendly and detail oriented demeanor.</p><p>• Provide accurate and detailed information to potential and current residents regarding leasing options and property features.</p><p>• Maintain and organize property-related documents and files.</p><p>• Manage office supplies and ensure the workspace remains organized and efficient.</p><p>• Collaborate with the maintenance team to coordinate resident work orders and address service needs.</p><p>• Update and manage the property waitlist, including sending out necessary correspondence.</p><p>• Conduct daily property tours to ensure the premises are clean, well-maintained, and visually appealing.</p><p>• Handle inbound and outbound calls to address inquiries and schedule appointments.</p><p>• Support email correspondence and data entry tasks to maintain accurate records.</p><p>• Perform additional administrative duties as assigned to support property operations.</p>
<p>80,000 - 100,000</p><p><br></p><p>benefits:</p><ul><li>paid time off</li><li>401k</li><li>medical</li><li>dental</li><li>vision</li></ul><p>Our client in the Branchburg area is looking for a Sales/Business Manager for their team. This role does not involve direct selling; instead, it supports the sales team’s day-to-day operations by organizing activities, improving efficiency, and helping the team achieve its goals. This person plays a central role in ensuring systems, data, and communication channels run smoothly. HubSpot expertise is highly valuable in this position. This position is fully in-office, Monday-Friday.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Support the team in maintaining regular sales routines and tracking progress against objectives.</li><li>Manage and monitor CRM (HubSpot) use for data accuracy, reporting, and workflow consistency.</li><li>Facilitate meetings, ensure follow-through on action items, and help drive accountability.</li><li>Create performance summaries and reports for leadership as needed.</li><li>Help onboard new team members and provide guidance on sales tools or processes.</li><li>Contribute to ad-hoc projects or initiatives that boost team productivity, efficiency, or results.</li></ul>
<p>We are looking for an experienced and dynamic individual to lead our sales efforts as a Sales Manager. In this role, you will oversee strategic account management and procurement operations, drive growth and fostering strong relationships within the B2B sector. Join a privately held corporation where your expertise will contribute to delivering cost-effective solutions and high standards.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage the sales team, setting clear goals and driving performance to exceed targets.</p><p>• Develop and maintain strong relationships with B2B clients, leveraging an established network to expand business opportunities.</p><p>• Oversee procurement processes, ensuring purchases align with company objectives and cost-efficiency.</p><p>• Facilitate contract negotiations, ensuring favorable terms and compliance with industry standards.</p><p>• Implement strategic sales plans to enhance market presence and client satisfaction.</p><p>• Collaborate with cross-functional teams to optimize supply chain management and logistical operations.</p><p>• Analyze market trends and client needs to identify opportunities for growth and innovation.</p><p>• Provide leadership development and mentorship to team members, fostering a culture of excellence.</p><p>• Monitor and evaluate sales metrics, preparing reports and recommendations for senior management.</p><p>• Ensure adherence to company policies, industry regulations, and best practices in all sales and procurement activities</p>
