3 results for Hospitality Associate in New York, NY

Hospitality Associate We are seeking a Hospitality Associate to join our team based in New York. As a Hospitality Associate, you will be responsible for ensuring the smooth running of our conference rooms, maintaining the cleanliness and order of our kitchen and catering areas, and managing inventory of catering supplies. This role offers a short term contract employment opportunity. Responsibilities: • Facilitate the setup of conference rooms, including the arrangement of furniture, audio/visual equipment, and food/beverages in accordance with the daily schedule. • Ensure the cleanliness and order of conference rooms after use, returning any property to vendors as necessary. • Oversee the maintenance of cleanliness and order in the kitchen and catering areas. • Conduct regular inventory checks and manage the stock of catering supplies. • Utilize excellent verbal and written communication skills to effectively manage multiple projects and meet deadlines. • Leverage your skills in configuration management to ensure the smooth operation of our daily schedule. • Build relationships with vendors to ensure the efficient handling of all catering and property needs.

Customer Care Associate Job Title: Customer Care AssociateJob Summary: The Customer Care Associate (CCA) is responsible for delivering exceptional customer experiences by addressing inquiries, resolving issues, and ensuring customer satisfaction. As the frontline representative of the organization, the CCA provides accurate information, demonstrates professionalism, and fosters customer loyalty through effective communication and problem-solving. This role requires strong interpersonal skills, a customer-centric approach, and a commitment to continuous improvement.Key Responsibilities:<ul><li>Deliver high-quality service aligned with company goals to enhance customer satisfaction and loyalty.</li><li>Identify trends and share feedback to improve service delivery and processes.</li><li>Build strong relationships with customers by understanding their needs and delivering tailored solutions.</li><li>Collaborate with Team Leaders and peers to resolve complex issues and enhance the customer experience.</li><li>Adhere to established workflows, scripts, and guidelines to ensure compliance and service consistency.</li><li>Maintain accurate and detailed records of customer interactions in CRM systems.</li><li>Consistently meet or exceed key performance indicators (KPIs), including response time, resolution time, and customer satisfaction.</li><li>Support peers and contribute to a positive team environment by sharing knowledge and best practices.</li><li>Engage in self-development through training, feedback, and coaching to enhance personal performance.</li></ul>

Controller Controller About the Company Our client is a premier hospitality group known for delivering high-end dining experiences across multiple locations in the U.S. and internationally. With a strong reputation for quality and authenticity, they operate a collection of upscale restaurants that blend tradition with modern culinary innovation. As they continue to expand, they are seeking a Controller to lead their accounting and finance functions, ensuring financial integrity and operational excellence. Position Overview Reporting to the Chief Financial Officer, the Controller will oversee the company’s accounting operations, financial reporting, and internal controls. This role requires a strategic and detail-oriented detail oriented with a strong background in GAAP accounting and experience managing financial processes in a fast-paced, multi-unit environment. The ideal candidate will play a key role in scaling accounting systems and driving process improvements while leading a high-performing accounting team. This is an exciting opportunity for a experienced finance detail oriented to take on a leadership role within a dynamic and growing organization. If interested, please email carly.suchoff@roberthalf with the subject line "Controller". Key Responsibilities Oversee and manage the preparation of monthly, quarterly, and year-end financial statements, ensuring accuracy and compliance with GAAP. Lead and coordinate external audits, ensuring seamless communication and compliance with reporting standards. Direct financial operations, including payroll, accounts payable, accounts receivable, inventory accounting, and equity administration. Establish, refine, and enforce accounting policies, procedures, and internal controls to support operational efficiency and financial accuracy. Ensure timely and accurate tax filings, including sales tax and other relevant regulatory requirements. Develop processes to effectively forecast, track, and manage cash flow. Provide financial analysis and reporting to key stakeholders, offering insights that drive strategic decision-making. Partner with internal teams to enhance internal control processes, ensuring compliance with industry best practices and regulatory requirements. Identify and resolve accounting and process issues, working closely with auditors and internal teams. Ensure the accuracy and efficiency of all financial transactions, treasury functions, and tax-related provisions. Manage and mentor a team of accounting professionals, as well as outsourced bookkeeping services. Lead the implementation of accounting systems and process improvements to support scalability and growth.