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40 results for Help Desk Analyst I in New York Ny

Help Desk Analyst II <p>Full job description</p><p>Responsibilities:</p><p>• Respond to requests for technical assistance in person or via remote access.</p><p>• Provide technical and administrative support for workstations and PCs.</p><p>• Support users in Microsoft Office products and Google Workspace cloud apps.</p><p>• Provide support at each remote location; must have valid driver’s license and reliable transportation to facilitate these trips.</p><p>• Follow standard help desk procedures. Log all help desk interactions into the ticketing system.</p><p>• Maintain equipment inventory database.</p><p>• Installs and coordinates repair of a wide variety of computing devices and peripherals on the desktop and attached to the network.</p><p>• Completes and documents technical projects such as the testing of hardware and software products.</p><p>• Order new and replacement equipment and supplies in coordination with the Manager of IT.</p><p>• Manages equipment inventory and deployment/redeployment. Assist in software deployment.</p><p>• Provide feedback to the Manager of IT on equipment replacement requirements.</p><p>• Manage and maintain logs of equipment replacement expenses throughout the year.</p><p>• Supports and maintains smart phones/mobile devices.</p><p>• Supports VOIP telephone system.</p><p>• Maintains departmental organizational units (OU) in active directory.</p><p>• Stay current with system information, changes, and updates.</p><p>• Work within the boundaries of security best practices and standard operating procedures.</p><p>• Available to be on-call as needed to support the Help Desk system and organizational needs.</p><p>• Demonstrate flexibility and teamwork.</p><p>• Responsible for maintaining professional work standards.</p><p>• Assists in special projects and work with other IT Department staff members as necessary.</p><p>Skills and Qualifications:</p><p>• 2+ years IT help desk experience</p><p>• 2+ years experience with Google admin console and Google Workspace including Gmail, Groups, Drive, Docs, Sheets, and other Google cloud apps a must.</p><p>• 2+ years experience and current knowledge of workstation-related hardware and software.</p><p>• 1+ years experience working with IT help desk ticketing systems.</p><p>• 1+ years experience with remote desktop environments including Citrix.</p><p>• 1+ years experience with remote software, including Team Viewer, LogMeIn, Automate.</p><p>• 1+ years experience with Microsoft 365 products including Entra ID, Intune, SharePoint Online, Exchange Online, and Teams.</p><p>• Knowledge of end user productivity applications such as Adobe Acrobat/Pro and Office Suite perpetual and subscription apps.</p><p>• Advanced proficiency with Windows OS (10/11).</p><p>• Extensive experience with Server 2012r2/2019/2022.</p><p>• Solid understanding of server administration.</p><p>• Proficient knowledge of TCP/IP concepts pertaining to supporting thin clients and workstations in a LAN/WAN environment.</p><p>• Advanced proficiency and support of Apple iOS devices for troubleshooting and repairing miscellaneous hardware/ software problems.</p><p>• Solid understanding of network architecture, firewalls, end-point protection, and virtualization.</p><p>• Proficient in imaging and cloning applications related to workstations, laptops and thin clients.</p><p><br></p> Help Desk Analyst I Excellent communication skills, both written and verbal.<br>Strong understanding of standard computer hardware, software, and networking concepts.<br>Strong problem-solving skills and the ability to troubleshoot technical issues effectively.<br>Customer-focused with a positive attitude and a willingness to learn.<br>Ability to work both independently and as part of a team.<br>Experience with some or all of the following a plus: Microsoft O365 admin, Active Directory, Teams, Office Suite, and Power Shell scripting<br>Network Admin experience a plus<br>2-5 years of IT Support/Technology Experience Help Desk Analyst We are offering an exciting opportunity for a Help Desk Analyst in Hamilton Township, New Jersey. As part of our team, you will be providing general IT support focused on troubleshooting, Active Directory tasks, and managing virtual environments. You will also be responsible for user support and training, documentation, and process improvements to keep our systems running efficiently.<br><br>Responsibilities:<br><br>• Diagnosing and resolving hardware, software, and network issues to provide break/fix support<br>• Performing basic Active Directory tasks including password resets and permission updates<br>• Assisting with basic VM troubleshooting and resetting virtual machines<br>• Providing hands-on support to resolve technical problems efficiently<br>• Supporting and training users on IT-related issues and best practices<br>• Maintaining records of system configurations, troubleshooting steps, and IT procedures<br>• Utilizing Android Development, Cisco Technologies, Citrix Technologies, Microsoft, and Apple Devices skills to enhance IT support<br>• Managing computer hardware and configuration management<br>• Deploying and maintaining Mac Computers and other devices. Help Desk Analyst II We are offering a short term contract employment opportunity for a proficient Help Desk Analyst II in the manufacturing industry, based in EAST MORICHES, New York. This role primarily involves providing technical support, troubleshooting hardware and software issues, and evaluating IT systems.<br><br>Responsibilities:<br><br>• Deliver advanced technical assistance to end-users, handling intricate issues and ensuring problems are resolved promptly.<br>• Actively provide support to end-users through various modes such as phone, email, chat, or in-person interactions.<br>• Assess and troubleshoot issues related to desktops, laptops, printers, and various applications.<br>• Examine the existing IT systems, applications, and infrastructure to pinpoint areas that could benefit from enhancements.<br>• Collaborate effectively with business stakeholders for requirement gathering and converting these requirements into technical specifications.<br>• Investigate and diagnose system issues, liaising with vendors or internal teams to devise efficient solutions. Desktop Support Analyst We are seeking a Desktop Support Analyst in the manufacturing industry, based in Neptune City, New Jersey. As a Desktop Support Analyst, you will provide exceptional technical support, including software installation, systems software troubleshooting, and network problems resolution. Additionally, you will play a crucial role in customer service, ensuring that all interactions are detail-oriented and customer-focused. <br><br>Responsibilities:<br>• Offer both local and remote technical support, addressing issues such as password resets, account unlocks, and hardware installations<br>• Handle software application installation, deployment, and configuration tasks for computers, mobile devices, and printers<br>• Manage local computer inventory and maintain secure hardware storage<br>• Provide comprehensive support via walkup, phone, and email<br>• Troubleshoot and resolve issues related to hardware, mobile devices, telecom, systems software, and networks<br>• Deliver technical support for video conferencing tools, WebEx, Teams, Wi-Fi, and Boardroom VIP onsite meeting tech support<br>• Maintain and escalate issues related to Network Printer, Copier, and Security Camera systems to the appropriate vendors<br>• Work on incident management, including monitoring, tracking, and communication throughout the lifecycle of an incident or service request<br>• Ensure compliance with Incident Management processes by reviewing tickets for accuracy and completeness<br>• Lead and/or participate in IT projects aimed at enhancing the quality and efficiency of Service Delivery across the IT technical teams<br>• Serve as the local IT support for other CIS teams (Network Operations, System Operations, etc.) and coordinate customer and support issues to ensure timely distribution of knowledge, productivity, and positive impact on customer satisfaction<br>• Acquire and maintain knowledge of current support policies and methods of support delivery in order to provide technically accurate solutions to customers<br>• Travel to other New Jersey sites for on-site support as required. Desktop Support Analyst We are offering a long term contract employment opportunity for a Desktop Support Analyst based in New York. This role is an integral part of our IT team, where you will be tasked with providing technical assistance, managing hardware inventory, and participating in special projects as required. This role is essential in ensuring smooth IT operations within our organization.<br><br>Responsibilities:<br>• Efficiently handle IT support tickets through our Service Desk ticketing system and ensure they are addressed in a timely manner.<br>• Prepare and deploy computers and phones for internal moves, along with maintaining video conference rooms.<br>• Modify local and remote workstation configurations, utilities, and software default settings as needed.<br>• Proactively monitor and manage hardware inventory and e-waste disposal.<br>• Provide swift and effective IT support to resolve issues and minimize downtime.<br>• Document procedures and solutions for client-based issues.<br>• Participate in special projects as needed to support the wider IT team.<br>• Use your skills in Directory Services and Windows 10 to troubleshoot and resolve issues. IT Support Analyst We are providing an exciting opportunity in the IT industry based in New York. We are seeking an IT Support Analyst to join our team in a dynamic and fast-paced workplace. The IT Support Analyst will be responsible for a broad range of tasks including processing end-user requests, providing technical support, maintaining IT systems, and coordinating with vendors.<br><br>Responsibilities:<br><br>• Accurately answering, evaluating, and prioritizing incoming requests for assistance from end users via telephone, voicemail, email, in-person, and service desk system.<br><br>• Troubleshooting and resolving issues related to standard enterprise software applications, custom web applications, desktop hardware, and network edge infrastructure components.<br><br>• Assisting with the technical support for the organization, diagnosing technical problems, researching, identifying and documenting appropriate solutions.<br><br>• Providing support for LAN and WIFI devices, analyzing, troubleshooting, evaluating, and resolving computer network problems.<br><br>• Performing file backups on the network and participating in scheduled maintenance windows.<br><br>• Tracking all support issues and calls within the Support management system, maintaining contact and following up with employees to ensure quality level of support.<br><br>• Creating, maintaining, and coordinating user account information and passwords for various IT systems.<br><br>• Assisting with the setup of new user accounts/email in a Microsoft Windows Active Directory/Office 365 environment.<br><br>• Providing support and assistance for the relocation, installation, and setup of computers, end-user unified communications systems, mobile devices and various peripheral equipment.<br><br>• Coordinating with various vendors to maintain a working environment. Desktop Support Analyst We are offering a short term contract employment opportunity in the Legal industry, based in BRONX, New York, 10451-4142, United States. The role of a Desktop Support Analyst is available where the candidate will be tasked with various responsibilities including tackling technical issues and maintaining a well-organized system.<br><br>Responsibilities:<br><br>• Troubleshooting and resolving technical issues related to Windows XP<br>• Administering and maintaining user accounts using Active Directory<br>• Offering prompt and effective solutions to user queries<br>• Ensuring the smooth operation of desktop computers and associated hardware<br>• Regularly updating system and user documentation<br>• Collaborating with team members to ensure efficient operation of the workplace's IT environment<br>• Providing technical support and guidance to users<br>• Monitoring system performance and implementing improvements when necessary<br>• Ensuring all IT equipment complies with industry standards<br>• Keeping up to date with advancements and best practices in IT administration and system security. Desktop Support Analyst We are in the travel agency industry, located in Morristown, New Jersey, and currently seeking a dedicated Desktop Support Analyst. This role is crucial to our IT department, forming a key link between business users, IT, and our key IT service providers. This position offers a short-term contract employment opportunity.<br><br>Responsibilities:<br><br>• Provide initial technical support on user IT issues to ensure smooth operations.<br>• Efficiently manage the support queue in our Call Management System (Service Now).<br>• Act as a liaison with IT technical support Service Providers to maintain streamlined communication.<br>• Support IT counterparts and end-users to maximize system utility and user experience.<br>• Assist users with desktop-related queries to mitigate any technology-related obstacles.<br>• Efficiently manage the Incident/Request queues in Service Now to ensure timely resolution.<br>• Triage queues and assign calls to Service Providers where appropriate to ensure efficient problem-solving.<br>• Provide a contact point for Service Providers to facilitate seamless communication.<br>• Administer user accounts to ensure secure and efficient access to necessary systems.<br>• Set up and configure mobile devices, providing remote support for Outside Sales team when required.<br>• Participate in projects, possibly managing small projects, to support the overall IT objectives. Desktop Support Analyst <p><strong>Position Overview:</strong></p><p>You will be the primary point of contact for IT support, assisting in the management and maintenance of hardware, software, network systems, and security protocols. This role requires a proactive approach to problem-solving, the ability to manage multiple priorities, and a strong understanding of Windows operating systems and business applications typically used in accounting firms.</p><p><br></p><p>Provide first- and second-level technical support for all Windows-based systems, including desktops, laptops, and peripherals.</p><p>Troubleshoot and resolve software, hardware, and network issues across various devices and platforms.</p><p>Install, configure, and maintain accounting-related applications (e.g., QuickBooks, Microsoft Excel, and other financial software).</p><p>Support the firm’s internal IT infrastructure, including file servers, email systems, and security protocols.</p><p>Assist in the management of Active Directory (AD), user accounts, group policies, and permissions.</p><p>Perform routine system updates and patch management for all Windows systems and related software.</p><p>Ensure the security and integrity of the firm's systems through regular backups, antivirus updates, and proactive security monitoring.</p><p>Respond promptly to service desk tickets, providing timely and accurate updates to users.</p><p>Provide support for cloud-based applications and virtual environments used by accounting staff.</p><p>Maintain accurate records of system configurations, asset inventory, and IT-related issues.</p><p>Work with vendors to coordinate hardware/software upgrades and repairs.</p><p>Collaborate with other IT staff to ensure smooth IT operations and assist with long-term technology strategy.</p><p>Assist with the onboarding and offboarding of staff, ensuring proper setup of workstations and network access.</p><p>Participate in the implementation of IT projects, such as system upgrades and migrations.</p><p><br></p><p><strong>Skills & Qualifications:</strong></p><p>Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience).</p><p>Proven experience in IT support or system administration, preferably within an accounting or financial services firm.</p><p>Strong proficiency with Microsoft Windows operating systems (Windows 10, Windows Server 2016/2019) and Microsoft Office Suite.</p><p>Experience with network configuration and troubleshooting (TCP/IP, DNS, DHCP, VPNs, firewalls, etc.).</p><p>Familiarity with Active Directory, Group Policy, and user account management.</p><p>Knowledge of accounting software and applications (QuickBooks, Sage, etc.) is a plus.</p><p>Experience with Microsoft Exchange, Office 365, and cloud-based solutions.</p><p>Strong problem-solving skills and the ability to troubleshoot and resolve issues efficiently.</p><p>Excellent communication skills, with the ability to explain technical concepts to non-technical staff.</p><p><br></p> Desktop Support Analyst <p>We are offering a long term contract employment opportunity for a Senior Desktop Support Analyst located in STAMFORD, Connecticut. As a Senior Desktop Support Analyst, you will be tasked with various responsibilities including managing hardware and software issues, user administration, troubleshooting network problems, and more.</p><p><br></p><p>Responsibilities:</p><p>• Administer user accounts, licensing, and email in Office 365 and Entra ID.</p><p>• Handle installation and user administration for common workplace applications such as Office 365, Adobe, NetSuite, Salesforce, and others.</p><p>• Address hardware issues, coordinating with vendors for warranty repairs when necessary.</p><p>• Provide support for conference room equipment, including TVs, speakerphones, and specialized video conference equipment for Teams and Zoom-based meetings.</p><p>• Handle the provisioning and troubleshooting of VOIP and cellular phones for users, interfacing with vendors as needed.</p><p>• Manage onsite physical inventory of computer equipment and accessories.</p><p>• Serve as the onsite champion for good cybersecurity practices, leading by example and collaborating with additional IT security staff and partners as needed.</p><p>• Assist with basic network and connectivity troubleshooting.</p><p>• Respond to support requests via emails, phone calls and instant messages.</p><p>• Ensure new employees have all necessary IT equipment and access for a successful first day.</p> Desktop Support Analyst <p>We are in search of a Desktop Support Analyst to join our team in the telecom services industry, located in North, New Jersey. As a Desktop Support Analyst, you'll be the primary IT contact for our North, NJ office, providing support to office and field staff and assisting the IT team in user and infrastructure support. </p><p><br></p><p>Responsibilities</p><p>• Provide comprehensive Level 1 and 2 desktop and software support to staff</p><p>• Manage user and asset tasks effectively</p><p>• Monitor work emails even after office hours to respond to any emergencies promptly</p><p>• Participate actively in global IT projects to ensure seamless execution</p><p>• Track escalated problems to 3rd party vendors, team leaders, or managers until resolution</p><p>• Maintain detailed documentation of all procedures and infrastructure</p><p>• Utilize skills in Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management effectively to perform daily tasks</p><p>• Provide support via e-mail, phone, and in-person, escalating issues when necessary.</p> Risk Management Analyst <p>Our client, a well-established and highly successful Media organization is currently looking for a Risk Management Analyst to join the team. This vital role involves gathering and analyzing risk exposure data for the company’s global insurance programs. The successful candidate will pinpoint trends in risk data and prepare in-depth reports for senior leadership. Accuracy is paramount, as you'll be analyzing claims activity and invoicing data. You'll streamline workflow by preparing and managing an annual schedule for insurance program processes. Your responsibilities will also include creating efficient data retention and filing systems for easy access to crucial information. This role requires close collaboration with various teams to ensure alignment of risk management goals with larger business objectives. For immediate consideration please email your resume with subject line “Risk Management Analyst” to Kristin.Kelleher@roberthalf.</p> IT Support <p>We are looking to bring on board a detail-oriented IT Support individual. The role involves working in the industry, located in Princeton, New Jersey, United States. The role offers a contract to permanent employment opportunity.</p><p><br></p><p>Responsibilities:</p><p>• Efficiently handle all workflow entering the IT Support Team using FreshService</p><p>• Balance work requests from both in-house and remote personnel</p><p>• Supervise team tickets to ensure adherence to support procedures</p><p>• Guarantee timely and efficient response from the Technical Support Analyst team to user requests, in line with Corporate Systems and Websites SLAs</p><p>• Provide periodic reports on performance against SLAs</p><p>• Take the lead on projects implementing IT Best Practices/Policies</p><p>• Coordinate multiple, concurrent projects ensuring completion within the defined scope and timelines</p><p>• Identify and manage risks, reporting and escalating them timely</p><p>• Utilize strong analytical ability to diagnose and troubleshoot hardware/software problems</p><p>• Provide technical leadership and consultation to team members for resolving challenging problems</p><p>• Maintain a high focus on providing excellent customer service.</p> Senior Security Analyst <p><strong>Sr. Security Analyst:</strong></p><p>The Senior Security Analyst role is a vital position within our organization's cybersecurity team. This role is responsible for safeguarding our digital assets and ensuring the confidentiality, integrity, and availability of our information systems. The Senior Security Analyst will play a key role in identifying, analyzing, and responding to security incidents, as well as implementing security measures to prevent future incidents. The ideal candidate will possess a strong understanding of security principles, technologies, and best practices, as well as excellent analytical and problem-solving skills. This position requires a proactive and detail-oriented individual who can work independently and as part of a team. The Senior Security Analyst will collaborate with various departments to promote a security-aware culture and ensure compliance with security policies and standards. The successful candidate will have opportunities for professional growth and development and will contribute to the overall success of our organization's security program. Our security team is dedicated to remaining at the forefront of cutting-edge advancements and technologies to ensure maximum protection from modern security threats.</p><p><strong>Essential Functions </strong></p><p>Monitor, analyze, and respond to security incidents and alerts from EDR, ITDR, SIEM, and cloud security platforms.</p><p>Configure and manage security solutions, including Zscaler, CrowdStrike, Defender, and Proofpoint.</p><p>Support firewall and network security operations with Palo Alto and Cisco firewalls.</p><p>Lead security investigations, conduct root cause analysis, and document incident response actions.</p><p>Provide threat intelligence and recommend proactive security measures to mitigate risk.</p><p>Implement and maintain cloud security controls in Azure and GCP.</p><p>Optimize Zscaler cloud security solutions for web and network protection.</p><p>Configure email security solutions (Proofpoint) to prevent phishing and email-based attacks.</p><p>Administer MFA solution to enhance authentication security with tools such as Okta and Microsoft Authenticator.</p><p>Ensure Active Directory (AD) and IAM policies align with best practices.</p><p>Support identity governance, access reviews, and privileged access management (PAM).</p><p>Implement data classification policies and enforce data protection controls.</p><p>Conduct security assessments and ensure compliance with industry standards (PCI, NIST, CIS).</p><p><br></p><p><strong>Additional Functions </strong></p><p>Maintain and fine-tune security configurations across various security platforms.</p><p>Identify security gaps and recommend security enhancements and process improvements.</p><p>Develop playbooks and automation scripts to enhance security operations efficiency.</p><p>Conduct vulnerability assessments and penetration testing to identify security weaknesses in systems and applications.</p><p>Develop and implement security policies, procedures, and standards to ensure compliance with industry’s best practices and regulatory requirements.</p><p>Investigate security breaches and other security incidents to determine the root cause and implement corrective actions.</p><p>Provide security awareness training to employees to promote a security-conscious culture.</p><p>Stay up-to-date on the latest security threats and vulnerabilities and recommend appropriate security measures.</p><p><br></p> Desktop Support Analyst We are seeking a Desktop Support Analyst for our pharmaceutical operations in Eatontown, New Jersey, United States. As a Desktop Support Analyst, you will be responsible for a range of tasks related to Environmental, Health, and Safety (EHS) programs and activities. You will ensure that we meet all government and regulatory requirements, manage safety training records, and contribute to our continuous improvement strategies.<br><br>Responsibilities<br>• Evaluating EHS programs and activities to ensure compliance with all relevant government and regulatory requirements.<br>• Monitoring, reporting, and resolving any environmental, health, and safety issues that arise.<br>• Coordinating corrective and preventive actions to address safety concerns within the workplace.<br>• Developing and implementing EHS policies, standards, guidelines, and programs that support our continuous improvement strategies.<br>• Administering the environmental, health, and safety audit program, including aspects of industrial hygiene.<br>• Managing the Personal Protective Equipment (PPE) and Good Manufacturing Practice (GMP) programs, which includes overseeing PPE and GMP supplies.<br>• Utilizing Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management skills to ensure smooth operations.<br>• Developing safety and environmental campaigns, communications, and recognitions that align with our business strategies.<br>• Owning the site's Behavioral-Based Safety Observations Program, including employee training, logging and tracking observations, and reporting progress to leadership.<br>• Supporting our broader sustainability strategy to ensure the site meets company objectives. Quality Assurance Analyst <p>We are in need of a Quality Assurance Analyst to join our team in the insurance industry located in Central, New Jersey. As a Quality Assurance Analyst, you will play a crucial role in ensuring the integrity and quality of our systems and processes. This position involves leading quality assurance initiatives, designing and executing test cases, developing automated test scripts, and validating data accuracy.</p><p><br></p><p>Responsibilities:</p><p>• Lead quality assurance initiatives for Property & Casualty insurance projects, ensuring compliance with quality standards.</p><p>• Team up with cross-functional groups, including developers, business analysts, and product owners, to establish testing strategies.</p><p>• Design, document, and execute extensive test cases derived from business requirements and technical specifications.</p><p>• Keep detailed records of test cases, test outcomes, and defect tracking.</p><p>• Conduct hands-on tests, including functional, regression, integration, and user acceptance testing.</p><p>• Develop and maintain automated test scripts to enhance testing efficiency and coverage.</p><p>• Leverage coding skills to customize and enhance testing frameworks as necessary.</p><p>• Write and execute SQL queries to validate data integrity and accuracy.</p><p>• Analyze and troubleshoot data discrepancies between systems.</p> Business Analyst - LIMS <p>We are seeking a skilled Business Systems Analyst to support upcoming changes to our Nautilus and custom-built applications, followed by the implementation of LabVantage. The ideal candidate will have experience gathering and documenting user requirements, performing system testing, and ensuring successful LIMS deployment.</p><p>Key Responsibilities</p><ul><li>Gather, analyze, and document business requirements for Nautilus and custom-built applications, ensuring alignment with stakeholder needs.</li><li>Transition into supporting the LabVantage LIMS implementation, conducting detailed analysis of laboratory processes and identifying areas for optimization.</li><li>Generate user requirements and test scripts for the new LIMS system.</li><li>Perform unit testing, system testing, and integration testing to validate system functionality.</li><li>Ensure data integrity by reviewing system reports, conducting quality checks, and establishing validation procedures.</li><li>Assist in the implementation process, including user training, data migration, system configuration, and testing to ensure a smooth transition.</li></ul><p><br></p> Senior IT Support Engineer 1 <p>We are in search of a Senior IT Support Engineer to join our thriving team. The role is based in New York, New York, and is pivotal in ensuring seamless IT operations. As a Senior IT Support Engineer, you will be responsible for providing technical support to executive-level users, managing cybersecurity tools, and maintaining network infrastructure. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Provide end-user technical support, focusing on executive-level users</p><p>• Manage and maintain macOS and Windows Desktop environments</p><p>• Utilize Microsoft-related technologies such as Windows Server, Active Directory, Exchange, and Office 365</p><p>• Implement and support network infrastructure including switches, firewalls, and ensure a good understanding of TCP/IP, DHCP, and DNS</p><p>• Manage cybersecurity tools and best practices, including next-generation antivirus, endpoint protection, DLP solutions, and disk encryption, SSO, and MFA</p><p>• Handle customer credit applications and maintain accurate customer credit records </p><p>• Monitor customer accounts and take appropriate actions when necessary</p><p>• Develop and maintain expertise in Cisco Meraki and ConnectWise</p><p>• Utilize your skills in Android Development, Cisco Technologies, Citrix Technologies, Mac Computers, Microsoft, Active Directory, Apple Devices, Computer Hardware, Configuration Management, Deployments</p><p>• Ensure experience in providing Managed Service Provider (MSP) services.</p> Financial Analyst <p>Are you a recent graduate with a degree in Finance, Business Analytics, or a related field? Do you have a flair for numbers, an eye for detail, and the ability to interpret contracts and data effectively? If so, we may have the perfect opportunity for you!</p><p>We are looking for a motivated and detail-oriented candidate to support our team in contract analysis and pricing review. This role is critical to our mission of quickly addressing customer contracts, identifying pricing opportunities, and delivering actionable insights. Your unique ability to work with large datasets, combine technical acumen with high attention to detail, and interpret pricing nuances in contracts will play a pivotal role in our success.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li><strong>Contract Analysis:</strong> Review and understand customer contracts to determine pricing directions, including opportunities for price adjustments based on outlined services.</li><li><strong>Data Retrieval:</strong> Extract and compile line-item data for customers using Power BI, ensuring data accuracy and completeness.</li><li><strong>Data Validation:</strong> Validate and cross-check data within Excel through advanced functions like VLOOKUP and Pivot Tables, ensuring alignment with contract terms and projections.</li><li><strong>Pricing Projections:</strong> Develop pricing scenarios in Excel by comparing contract-specific details against customer data, helping to determine feasible pricing strategies.</li><li><strong>Attention to Detail:</strong> Identify and resolve inconsistencies in contract data and pricing outputs, ensuring accuracy at every step.</li></ul><p><br></p> Digital Transformation Analyst <p><strong>Position Responsibilities:</strong></p><ol><li>Develop workflows, approval processes, and reports in ServiceNow.</li><li>Support and enhance the Enterprise Data Warehouse using Microsoft SQL Server, Azure Data Studio, and Microsoft Fabric.</li><li>Create business reports with Microsoft Power BI.</li><li>Build and optimize workflows with Jack Henry Enterprise Workflow.</li><li>Automate tasks using PowerShell, Python, and Nintex RPA.</li><li>Develop documentation and procedures for systems and workflows.</li><li>Analyze and trend Bank data for actionable insights.</li><li>Integrate and normalize new data into the Enterprise Data Warehouse.</li><li>Communicate effectively with technical and non-technical stakeholders.</li></ol><p><br></p> Chargeback Analyst <p>An international consumer products company in Woodbridge seeks a Chargeback Analyst with a strong background in handling retail chargebacks. A degree in business, accounting, or finance is highly preferred. Experience dealing with retailers and exposure to dealing with big box stores (Wal-Mart, Target, etc) is highly preferred. The Chargeback Analyst position is open due to expansion. The company offers an excellent compensation, bonus, and benefit plan. To apply email a resume in a Word to Robert Half international. Or call Rich Singer, CPA at 848-202-7970 to discuss this excellent opportunity.</p> Senior Financial Analyst <p>• Efficiently update and manage databases and reports to support monthly and quarterly financial reporting for insurance programs.</p><p>• Prepare and manage schedules and tables for premium, commission, and claims reviews in line with internal controls.</p><p>• Compile monthly files and executive reports, dashboards, variance analysis, and commentary.</p><p>• Identify and resolve data-related issues and assist in creating reports to monitor movements against submitted plans.</p><p>• Execute data preparation, analysis, and automation using various BI tools and technology.</p><p>• Collaborate with IT and other members of the Finance, Underwriting Operations, and Claims team to develop optimal reporting solutions.</p><p>• Utilize advanced skills in Microsoft Excel, Access, SQL, and PowerPoint.</p><p>• Use data mining and analytical skills to reconcile and resolve issues and make recommendations for improvement.</p><p>• Drive process improvement initiatives to completion with minimal direction and strong ownership.</p> Sr. Financial Analyst - SG&A <p>Hybrid position available! A large manufacturer based in Montvale, NJ is currently seeking a Senior Financial Analyst to join their group on a long term contract basis.The Senior Financial Analyst will support FP& A operations by preparing annual budgets, managing a rolling forecast, preparing variance analysis, and delivering results to management.The Senior Financial Analyst will also be responsible for supporting monthly close processes specific to the P& L and Cost Center Accounting groups, which includes preparing journal entries (accruals, prepaids, reclasses), reviewing departmental spend, and reviewing GL transactions.The ideal Senior Financial Analyst will have recent experience with P& L Analysis, Cost Center Analysis, and budgeting/forecasting.Proficiency with SAP, SAP BPC, and Excel are a must!</p><p><br></p><p>If you are interested in applying for this hybrid, contract Senior Financial Analyst role, please contact Gillian Klypka at Robert Half Management Resources (551-307-0293 or gillian.klypka@roberthalf.</p> SEC Reporting Analyst <p>Our client in the Danbury, CT area has an SEC Reporting Analyst opening for a 3-month engagement. The SEC Reporting Analyst will support the external reporting team with SEC filings and monitoring changes, as well as handling financial analysis and reporting.</p><p><br></p><p>Responsibilities </p><p>• Assisting in the preparation and filing of SEC forms 10-Q and 10-K</p><p>• Supporting in refreshing and updating all SEC documentation</p><p>• Closely monitoring changes and updates from the SEC </p><p>• Conducting financial analysis and generating comprehensive reports</p><p>• Working on ad hoc projects as assigned by the team </p><p>• Assisting in conducting pension audits </p><p>• Ensuring compliance with SEC reporting requirements </p><p>• Creating and maintaining technical documentation for all processes and procedures.</p><p>*If you are interested in this SEC Reporting Analyst opening, please email your resume in a Word format to joseph.colagiacomo@roberthalf with the subject line: "SEC Reporting Analyst" </p>
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