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8 results for Application Support Engineer in New York, NY

Application Support Engineer

Woodbridge, NJ
onsite
Temporary / Contract
42.75 - 49.5 USD / Hourly
We are looking for an Application Support Engineer to join a financial services organization in Woodbridge, New Jersey on a Long-term Contract basis. This position is ideal for a hands-on technical specialist who enjoys solving user issues, supporting endpoint environments, and improving day-to-day IT operations. The role combines second-level support responsibilities with device management, scripting, and collaboration across core infrastructure technologies. Responsibilities: • Deliver second-line technical support for end-user hardware, software, and application issues across the business • Investigate and resolve escalated incidents, ensuring timely diagnosis and clear communication with users and internal teams • Manage Microsoft Intune activities such as device configuration, policy administration, and application deployment • Create and update PowerShell scripts to streamline repetitive support tasks and improve operational efficiency • Support Windows desktop environments, including laptop setup, imaging, deployment, maintenance, and patching • Assist with account, access, and device administration in Active Directory and Azure AD environments • Perform foundational network troubleshooting to identify connectivity issues and support issue resolution • Contribute to hands-on support work when needed, including Level 1 assistance and laptop build preparation • Maintain accurate technical documentation, support procedures, and knowledge resources for recurring issues
2026-08-25T00:00:00Z

Level 1 Support Technician

Brick, NJ
onsite
Permanent / Full Time
50000 - 60000 USD / Yearly
We are looking for a skilled Level 1 Support Technician to provide dependable technical assistance for client environments. This role is suited for someone who enjoys solving user issues, maintaining stable systems, and building positive client relationships through responsive service. The position also supports infrastructure upkeep, accurate documentation, and participation in an on-call rotation to address urgent matters outside standard business hours. Responsibilities:• Deliver front-line technical assistance for user systems, business applications, and everyday IT issues, working to restore service efficiently.• Oversee the health of client technology environments by identifying issues early and helping maintain system reliability and uptime.• Partner with internal team members to deploy and support new hardware, software, and other technology solutions for clients.• Record troubleshooting steps, resolutions, and environment details to keep service documentation complete and current.• Communicate with clients clearly and attentively, gather issue details, and provide clear progress updates throughout the support process.• Participate in a rotating after-hours support schedule for one week each month to respond to urgent technical needs.• Support administration and troubleshooting across Windows-based systems, Active Directory, and Microsoft 365 environments.• Assist with basic network issue resolution and ticket management within a structured service desk workflow.
2026-09-01T00:00:00Z

Analytics Application Engineer (Legal Industry)

River Edge, NJ
remote
Permanent / Full Time
90000 - 115000 USD / Yearly
We are looking for an Analytics Application Engineer to support and advance an internal reporting platform serving teams in River Edge, New Jersey. This position blends application engineering, data integration, and analytics development to deliver reliable dashboards and actionable operational insights. The ideal candidate will be comfortable working across the full stack, from syncing source-system data into a reporting database to shaping intuitive web-based reporting experiences for internal stakeholders. Responsibilities:• Develop, support, and improve a custom Next.js application that provides interactive dashboards, reusable reports, and performance metrics for internal teams.• Oversee the TypeScript-based data ingestion process that brings Salesforce and Litify information into PostgreSQL, with a focus on accuracy, consistency, and timely updates.• Structure and maintain the reporting database environment, including curated views, application-managed tables, historical metric records, and dashboard settings.• Administer deployments and recurring platform operations through Firebase hosting and GitHub Actions, while monitoring job health and resolving processing issues.• Configure and maintain authentication and authorization controls in Firebase to protect access to internal reporting tools.• Partner with business stakeholders to convert reporting needs into efficient queries, scalable data models, and user-friendly dashboard designs.• Investigate data or application issues across the reporting stack and implement fixes that improve reliability and performance.
2026-08-19T00:00:00Z

Sales Support Specialist

Mountainside, NJ
onsite
Permanent / Full Time
55000 - 60000 USD / Yearly
We are looking for a Sales Support Specialist to provide responsive service and administrative support for customers purchasing through online channels and representative showrooms. This position plays an important role in managing orders, resolving service concerns, and helping ensure a smooth experience from purchase through delivery. The ideal candidate brings strong organizational skills, a customer-focused mindset, and the ability to balance multiple priorities in a fast-paced light manufacturing environment. Responsibilities: • Deliver timely, detail-focused assistance to customers by addressing product questions, order updates, and service-related concerns across web sales and showroom channels. • Process sales orders accurately for online and showroom transactions, and monitor each order through fulfillment to support on-time delivery. • Support website sales administration by following established procedures, completing research, and assisting with operational tasks tied to digital order activity. • Coordinate payment collection for incoming inventory orders so shipments can be released without delay. • Arrange and confirm delivery logistics when additional coordination is required to meet customer expectations. • Investigate service issues, returns, and shipping problems, then take appropriate action by preparing documentation, issuing call tags, and guiding cases toward resolution. • Manage freight and parcel claims with carriers and other transportation providers, ensuring proper follow-up and recordkeeping. • Build product knowledge to clearly explain features, benefits, and value to customers and strengthen long-term client relationships. • Maintain accurate records and work within business systems to support sales support and customer service workflows.
2026-09-08T00:00:00Z

Help Desk/Desktop Support Analyst

Stamford, CT
onsite
Permanent / Full Time
75000 - 90000 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in Stamford, Connecticut. This role focuses on maintaining workplace technology, resolving day-to-day hardware and software issues, and supporting a secure, productive desktop environment. The ideal candidate brings strong Microsoft ecosystem knowledge, clear communication skills, and a service-oriented approach to troubleshooting and user support. Responsibilities: • Deliver technical assistance for desktops, laptops, mobile devices, printers, scanners, meeting room technology, and other workplace equipment. • Diagnose and resolve issues involving Windows systems, Microsoft 365 applications, email, collaboration tools, file storage, and endpoint performance. • Administer core Microsoft 365 functions such as account setup, license assignment, mailbox support, group management, and access to Teams, OneDrive, and SharePoint. • Support device management activities through Microsoft Intune, including enrollment, policy configuration, application deployment, and compliance monitoring. • Maintain endpoint health by coordinating provisioning, patch installation, security baseline application, and device lifecycle tasks. • Assist with user account administration, permissions, directory-related support, and basic troubleshooting of access or network connectivity problems. • Follow service desk processes to document incidents, fulfill requests, update asset records, and create or maintain technical support documentation. • Contribute to endpoint security efforts by supporting protection tools, compliance practices, backup awareness, and standard recovery procedures.
2026-08-28T00:00:00Z

Systems Engineer

Ossining, NY
onsite
Temporary / Contract
38 - 44 USD / Hourly
We are looking for a Systems Engineer to support and advance enterprise endpoint technologies in Ossining, New York. This Long-term Contract position focuses on improving device management, automation, virtual desktop performance, and end-user computing services across a modern Microsoft environment. The role requires a hands-on, detail-oriented individual who can strengthen operational efficiency, enhance security alignment, and partner with technical teams to deliver reliable workplace technology solutions. Responsibilities: • Build, administer, and enhance enterprise endpoint platforms across Microsoft Intune, Microsoft Entra ID, Azure Virtual Desktop, and Microsoft 365 environments. • Establish and refine device standards, system images, configuration controls, and lifecycle practices to improve consistency across endpoint operations. • Drive projects centered on endpoint transformation, Windows version advancement, virtual desktop tuning, and hardware standardization initiatives. • Create and maintain automation using PowerShell, Python, or similar tools to simplify endpoint administration and reduce repetitive manual effort. • Implement automated workflows for software distribution, patch management, device provisioning, employee onboarding and offboarding, and recurring support activities. • Coordinate with ServiceNow stakeholders, IT leadership, security, and infrastructure teams to improve process automation, endpoint compliance, and overall platform resilience. • Investigate and resolve complex issues tied to server and cloud dependencies, including authentication, file access, print services, remote connectivity, and application integration. • Produce clear technical documentation covering architecture dependencies, support procedures, and escalation paths to improve knowledge sharing and reduce recurring incidents. • Provide advanced escalation support for challenging endpoint, operating system, application, and virtual desktop problems while guiding entry-level team members and working with vendors or managed service providers.
2026-09-09T00:00:00Z

Systems Engineer

New York, NY
onsite
Temporary / Contract
47.5 - 55 USD / Hourly
We are looking for a Systems Engineer to support and enhance Microsoft 365 operations for a Financial Services environment in New York, New York. This Long-term Contract position focuses on advanced issue resolution, platform administration, and governance support across key collaboration and compliance technologies. The ideal candidate will bring strong technical judgment, clear documentation skills, and the ability to partner with support teams to maintain a stable and well-managed M365 ecosystem. Responsibilities: • Provide advanced technical support for complex Microsoft 365 incidents, driving investigation and resolution for high-level service issues. • Act as an escalation point for frontline support teams, offering guidance and hands-on assistance for problems requiring deeper technical expertise. • Develop and maintain operational procedures, knowledge base content, and technical reference materials to improve support consistency and team efficiency. • Help administer and strengthen governance practices across Microsoft 365 services, including SharePoint, Teams, Power Platform, Copilot, Purview, and AvePoint. • Track Microsoft service communications such as Message Center updates and Service Health notices to identify risks, outages, or required follow-up actions. • Oversee tenant-level administrative tasks and assist with licensing management to support access, compliance, and platform readiness. • Collaborate with internal stakeholders to promote reliable system performance and effective use of Microsoft collaboration and productivity tools.
2026-09-09T00:00:00Z

Software Developer

New York, NY
onsite
Permanent / Full Time
135000 - 160000 USD / Yearly
We are looking for a Software Developer to support enterprise integration solutions for a legal organization based in New York, New York. This role focuses on building, maintaining, and improving reliable system connections that enable accurate data exchange across business applications. The ideal candidate brings strong technical depth in integration development, production support, and application deployment, along with the ability to turn operational needs into practical technical outcomes. Responsibilities: • Design, build, and enhance enterprise integrations using Integration Builder to support critical business processes. • Develop and maintain secure connections between systems by working with APIs, webhooks, and modern authentication methods such as OAuth2 and token-based access. • Create and validate data mappings, transformation logic, and schema alignment to ensure consistent and accurate information flow across platforms. • Write and optimize SQL queries for reconciliation, issue investigation, and data validation while supporting overall integration performance. • Monitor production interfaces, resolve incidents within service expectations, and perform root cause analysis to prevent recurring issues. • Implement reliable integration processes by incorporating scheduling, incremental data movement, change tracking, and exception management. • Configure, test, document, and deploy new applications and technical solutions while supporting user readiness and operational adoption. • Partner with stakeholders to interpret business needs and translate them into scalable, supportable technical designs.
2026-08-24T00:00:00Z