We are looking for an Account Director to lead strategic client partnerships across digital media initiatives in New York, New York. This role oversees campaign planning and performance across paid search, paid social, and programmatic channels while serving as a trusted advisor to clients in the biopharmaceutical space. The ideal candidate combines strong relationship management skills with deep media expertise and a sharp focus on delivering measurable business results.<br><br>Responsibilities:<br>• Guide day-to-day client relationships, ensuring clear communication, strong partnership management, and alignment on business goals.<br>• Shape integrated paid media strategies spanning search, social, and programmatic to support campaign objectives and audience reach.<br>• Oversee the development of digital media plans, budgets, timelines, and performance expectations across multiple initiatives.<br>• Collaborate with internal specialists to launch, optimize, and report on digital campaigns with a focus on quality and effectiveness.<br>• Translate campaign data into actionable recommendations and present insights to clients in a clear, consultative manner.<br>• Support long-term account growth by identifying new opportunities, strengthening client trust, and expanding service engagement.<br>• Ensure work delivered to clients meets industry standards, regulatory considerations, and platform best practices, particularly within biopharmaceutical marketing.<br>• Coordinate cross-functional teams to keep projects moving efficiently and maintain high standards of execution across all paid media efforts.
<p>We are looking for a skilled Account Manager to join our team on a contract basis in New Jersey. In this role, you will manage client relationships, act as a liaison between the agency and clients, and oversee project execution to meet client objectives. This is an excellent opportunity for someone with experience in the medical device industry and strong organizational abilities.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary point of contact for client accounts, ensuring smooth communication and satisfaction.</p><p>• Collaborate with creative and copywriting teams to align projects with client goals and expectations.</p><p>• Monitor project timelines and deliverables to ensure they meet agreed-upon standards.</p><p>• Build and maintain strong relationships with clients to foster trust and long-term partnerships.</p><p>• Utilize Basecamp and Microsoft Office to manage tasks, track progress, and organize project details.</p><p>• Handle inbound client inquiries and provide timely and effective solutions.</p><p>• Support budgeting efforts and financial tracking, with familiarity in QuickBooks being advantageous.</p><p>• Address client concerns promptly and professionally, ensuring their needs are met.</p><p>• Provide regular updates and reports to clients on project status and results.</p><p>• Work effectively within the team to uphold high standards of service and accountability.</p><p><br></p><p>02720-0013391601</p><p><br></p>
<p>The ideal candidate is highly organized, an excellent communicator, and comfortable working cross-functionally with both customers and internal Operations teams. This is an excellent opportunity for someone who wants to take ownership, improve processes, and grow into potential leadership over time. Key Responsibilities: Serve as a primary point of contact for customers, managing relationships through both email and phone communication. Gather and document detailed customer requirements, including specifications such as paper type, font, color/shade, and other order details. Facilitate customer orders from initial request through completion, ensuring accuracy and timely follow-up. Translate customer requirements into clear instructions for the Operations team to ensure orders are produced correctly. Coordinate closely with Operations to resolve questions, clarify specifications, and address any issues that arise during production. Maintain accurate customer and order information within the company's existing internal order-management system. Track orders and proactively communicate with customers regarding status, questions, changes, and completion. Build and maintain strong, long-term customer relationships through responsive and detail oriented service. Identify opportunities to improve customer service, order management, and internal workflows. Make recommendations for process improvements, particularly as the company transitions from paper-based processes to more streamlined systems. Participate in the future implementation of a new CRM system, helping evaluate processes, provide feedback, and champion adoption and change across the team. Collaborate with the broader Customer Service team to ensure consistency, efficiency, and a high level of customer satisfaction. Hours: M-F – 90 days on site … then 1 day work from home at times 2 depending on week Typical is 8-4pm or 9-5pm Benefits: M/D/V Flex Spending 401K PTO</p>
<p>We are looking for an Account Manager to support client relationships and daily office operations in Westfield, New Jersey. This position is ideal for someone who enjoys delivering attentive service, coordinating order activity, and keeping communication clear across customers and internal teams. The role combines account support, administrative oversight, and problem-solving to help ensure a smooth and reliable customer experience.</p><p><br></p><p>Responsibilities:</p><p>• Build strong relationships with key clients by delivering attentive, detail-oriented support across phone, email, and in-person interactions.</p><p>• Review customer requests proactively, identify service improvements, and suggest practical solutions that strengthen satisfaction and retention.</p><p>• Address concerns, discrepancies, and service issues promptly to maintain trust and reduce the risk of lost business.</p><p>• Prepare and manage quotes, order confirmations, and product-related responses while providing accurate information on pricing, availability, and timelines.</p><p>• Process transactions in company systems, including new orders, factory requests, cancellations, shipping updates, and tracking inquiries.</p><p>• Monitor daily order activity to ensure entries are complete, accurate, and moving through the workflow on schedule.</p><p>• Coordinate with sales, accounting, and warehouse teams to support efficient order handling and resolve issues that may affect delivery.</p><p>• Keep customers updated on order progress, shipment status, and any delays that could affect expectations.</p><p>• Document complaints, quality concerns, and processing errors in accordance with established compliance and reporting standards.</p><p>• Track performance against service metrics such as turnaround time, transaction volume, and delivery reliability while continuing to build product knowledge and system proficiency.</p><p><br></p><p>Benefits:</p><ul><li>Medical </li><li>Vision </li><li>Dental</li><li>401K </li><li>PTO </li></ul>
<p>We are looking for an Account Manager (Inside/Outside) to grow advertising and branding partnerships with clients in the financial services space. This role blends consultative selling, account development, and territory management, with a strong focus on understanding each client's business goals and translating them into effective marketing solutions. The ideal candidate is comfortable managing a mix of relationship-building, prospecting, reporting, and travel while bringing a solid understanding of business-to-business sales practices. Experience supporting insurance-related clients or navigating that market is highly valued in this position.</p><p><strong><u>Responsibilities</u></strong></p><p><strong>Sales:</strong></p><p> • Perform advertising/marketing/branding needs-analysis on each customer/prospect to build a proposed advertising campaign based on advertiser needs</p><p> • Bolster existing customer relationships and provide continual value to their organization's marketing/branding/advertising needs</p><p> • Research accounts, identify key players, generate interest, and develop interest to stimulate opportunity</p><p> • Produce accurate, effective sales proposals and submit orders</p><p><strong>Administrative:</strong></p><p> • Prompt documentation of all sales activity and customer information within Salesforce CRM</p><p> • Submit expense reports in a timely manner</p><p> • Ascertain and communicate field intelligence to home office</p><p> • Submit weekly sales reports to manager and fulfill intermittent requests</p><p> • Plan and execute effective travel throughout territory in a manner that is cost effective yet produces measurable results</p><p> • Attend industry trade shows as scheduled to network, prospect, and connect with advertising customers. (2-4 annually)</p><p> • Attend sales meetings as required. (1 annually)</p><p><strong>Insurance Focused:</strong></p><p> • Continue to expand knowledge of insurance market participants, terminology, news, and overall industry to support sales efforts</p><p> • Understand insurance value chain and participant's target markets, as well as marketing/branding/advertising needs of participants</p><p><strong><u>Schedule/Hours: </u></strong></p><ul><li>8:30AM-4:30PM (2 to 3 days in office depending on the week…training period will be more onsite) </li><li>Will attend 3-4 tradeshows a year (all expenses paid) </li></ul><p><strong>Benefits Summary:</strong></p><ul><li>Tuition Reimbursement after 1 year</li><li>Paid time off/Paid company holidays - 4 weeks PTO plus 7 sick plus 10 holidays </li><li>Medical plan options/prescription drug plan</li><li>Dental plan/vision plan options</li><li>Flexible spending and health savings accounts</li><li>401(k) retirement savings plan with a Roth savings option and company matching contributions</li></ul><p><br></p><p><br></p><p><br></p>
<p>We are looking for a Sales Associate/ Executive Assistant to provide on-site sales and executive support on site in New Jersey. This long-term contract position blends administrative coordination, client-facing communication, and marketing assistance to help a busy commercial real estate team operate efficiently. The role is ideal for someone who can manage shifting priorities, produce high-quality business materials, and maintain accuracy in a fast-moving environment.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate executive calendars, schedule meetings, arrange travel, and resolve conflicts to keep daily operations running smoothly.</p><p>• Respond to routine client and internal inquiries, acting as a reliable point of contact and escalating issues when needed.</p><p>• Prepare and track expense submissions and commission-related documentation in accordance with company guidelines.</p><p>• Maintain organized records, reporting tools, contact databases, and shared content resources used by the sales team.</p><p>• Support updates to websites and internal tracking systems to ensure information remains current and accessible.</p><p>• Create effective marketing collateral such as presentations, proposals, flyers, maps, and property-related materials that align with brand standards.</p><p>• Research market activity and compile findings into client-ready reports and other business development deliverables.</p><p>• Partner with marketing, research, and finance teams to gather data and assemble accurate materials for sales initiatives.</p>