CRM Analyst<p>Are you a CRM expert looking to make a big impact? Our growing client is in the middle of a transition to <strong>NetSuite</strong>, and is looking for a <strong>CRM Analyst</strong> to be the <strong>subject matter expert</strong>. This role will work closely with key business units to <strong>optimize, maintain, and enhance</strong> the CRM system, ensuring it aligns with evolving business needs. This is a Direct Hire/Permanent Placement opportunity allowing for a negotiable hybrid schedule. </p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Serve as the <strong>CRM SME</strong>, guiding the organization through NetSuite adoption and optimization.</li><li>Partner with stakeholders across <strong>sales, marketing, operations, and finance</strong> to understand requirements and improve CRM workflows.</li><li><strong>Analyze, refine, and automate</strong> CRM processes to drive efficiency and business growth.</li><li>Ensure data integrity, reporting accuracy, and system performance.</li><li>Provide <strong>training and support</strong> to end users, ensuring best practices and maximum adoption.</li><li>Collaborate with IT and external vendors on system enhancements and integrations.</li></ul>Business Analyst/ Mobile Product Owner<p>We are offering a contracted opportunity for a Business Analyst/ Mobile Product Owner based in Waukesha, Wisconsin. The successful candidate will liaise with cross-functional teams to refine business requirements, ensure clear communication between stakeholders and development teams, and deliver high-value features efficiently. </p><p>This role will primarily be onsite. <strong>NO REMOTE APPLICANTS WILL BE CONSIDERED</strong></p><p><strong><u>We will not be partnering with third party vendors and appreciate outside firms respecting this basic request. </u></strong></p><p><br></p><p>Responsibilities:</p><p>• Collaborate with stakeholders, Product Managers, and Project Managers to understand business needs, timelines, and objectives.</p><p>• Translate business needs into user stories and well-defined acceptance criteria.</p><p>• Keep the product backlog up-to-date, well-prioritized, and clearly visible to key stakeholders.</p><p>• Refine user stories based on evolving feedback and ensure clarity and readiness for the development team.</p><p>• Communicate progress, changes, and priorities within the backlog to both technical teams and other stakeholders.</p><p>• Work closely with internal teams to ensure alignment on scope, deliverables, and development timelines.</p><p>• Lead requirement-gathering sessions, sprint planning meetings, and sprint reviews with diverse stakeholders.</p><p>• Clearly outline risks, changes, or updates that may impact project scope, timelines, or costs.</p><p>• Promote Agile best practices to improve workflows and team efficiency.</p><p>• Identify pain points in requirements gathering, backlog refinement, or team collaboration, and recommend actionable changes.</p><p>• Drive continuous improvement efforts, enabling smoother execution and faster delivery of projects.</p>
