We are looking for an IT Analyst to provide dependable technical support for users across an office and warehouse environment in Waukegan, Illinois. This Long-term Contract position is suited for someone who enjoys solving day-to-day technology issues, improving end-user productivity, and supporting a broad range of devices and systems. The role will focus on maintaining stable desktop operations, assisting with connectivity and device-related problems, and contributing to ongoing IT improvements in a collaborative setting.<br><br>Responsibilities:<br>• Resolve technical issues involving desktops, laptops, printers, mobile devices, and business applications to minimize user downtime.<br>• Investigate connectivity concerns and perform initial network troubleshooting to restore reliable access to systems and services.<br>• Set up, configure, and support workstations, software, and peripheral equipment for employees in office and warehouse locations.<br>• Guide end users on technology tools, standard procedures, and best practices to improve effective system usage.<br>• Administer user access by creating, updating, and maintaining accounts, permissions, and security settings.<br>• Complete scheduled maintenance activities such as system updates, backups, patching, and routine health checks.<br>• Track system behavior and identify recurring issues or risks before they affect business operations.<br>• Support IT initiatives by assisting with deployments, upgrades, and migration-related technical tasks when needed.<br>• Partner with internal technology teams to coordinate support efforts and maintain consistent service delivery.<br>• Document resolutions, support procedures, and common fixes while keeping knowledge base content accurate and current.
We are looking for a Tableau Next / Salesforce Analytic Consultant to join a long-term contract engagement supporting analytics initiatives in Milwaukee, Wisconsin. In this role, you will strengthen reporting across Salesforce and Tableau environments while turning complex business data into clear, reliable insights. The ideal candidate brings a blend of hands-on dashboard development, data modeling, and governance experience to help create scalable analytical solutions that support informed decision-making.<br><br>Responsibilities:<br>• Design and deliver new reports and dashboard experiences across Salesforce and Tableau to support visibility into sales operations and related business processes.<br>• Refine existing analytical assets by improving data accuracy, performance, usability, and alignment with stakeholder needs.<br>• Develop sophisticated reporting structures, including customized report configurations, multi-source views, and organized content frameworks for end users.<br>• Consolidate data from Salesforce-connected sources into dependable datasets that support broader analysis and business reporting.<br>• Use Tableau tools to prepare, transform, and structure data for dashboard development and ongoing analytical use.<br>• Define and implement meaningful business metrics, calculations, and visual indicators that help teams monitor performance and trends.<br>• Create data quality tracking solutions, including monitoring views and alerting mechanisms, to improve trust in reporting outputs.<br>• Contribute to semantic model and governance initiatives by helping standardize definitions, metric logic, and data usage practices.<br>• Partner closely with internal sales technology and business teams to prioritize requests, validate results, and evolve analytics solutions over time.