13 results for Sales Support Administrator in Natick, MA

Administrative Assistant We are offering a short term contract employment opportunity for an Administrative Assistant in the Real Estate Property/Facilities Management industry, based in Providence, Rhode Island, United States. This role involves assisting with property leasing, managing customer interactions, and maintaining data records. Responsibilities: • Assist in the leasing process of the property, including filling open units • Interact with potential applicants through phone calls and follow-ups • Qualify applicants based on their income • Provide excellent customer service and handle sales-related interactions • Update and maintain data in Microsoft Excel spreadsheets • Work independently, managing tasks without constant supervision • Have prior experience in a Rental Office and Property Management • Gain experience in Affordable Housing/Tax Credit • Utilize Yardi Property Management software, if familiar • Handle a high volume of inbound and outbound calls • Correspond with customers via email and schedule appointments when necessary.

Medical Customer Service Rep We are offering a short term contract employment opportunity for a Medical Customer Service Representative in Windham, New Hampshire. In this role, you will be primarily responsible for managing customer interactions within the healthcare industry, maintaining customer records, and ensuring efficient operation of the call center. Responsibilities: • Efficiently handle incoming calls, with an expected volume of 40-50 calls daily. • Accurately process customer data entry tasks. • Effectively schedule customer appointments. • Maintain up-to-date and precise customer records. • Rename e-faxes as required. • Utilize your knowledge of medical terminology to better assist and communicate with customers. • Use various EMR Systems like Abbadox, Allscripts, Cerner, Meditech, Epic, eClinicalWorks, Athenahealth for various tasks. • Monitor customer accounts and act accordingly. • Accurately process customer credit applications. • Ensure proficient management of customer inquiries.

Client Services Representative We are offering an exciting opportunity for a Client Services Representative in Methuen, Massachusetts, United States. As a Client Services Representative, you will act as a bridge between our customers and our credit union, addressing multiple financial needs. You will also support various operation management activities and administrative tasks. Responsibilities • Facilitate communication between credit union and members • Assist with the establishment of new memberships • Manage and maintain account details for customers • Oversee consumer and real estate loans processing • Handle debit card fraud issues and manage IRA accounts • Support the operations manager in supervising the teller line and cash management activities • Resolve customer issues in a timely and effective manner • Perform various administrative tasks including general ledger postings and report preparation • Promote credit union products to members • Utilize computer programs and CRM to manage customer interactions • Answer inbound calls in a detail oriented and courteous manner • Use Spanish language skills to assist Spanish-speaking customers • Maintain NMLS registration and adhere to its guidelines.

Customer Experience Specialist We are seeking a dedicated Customer Experience Specialist to join our team in the industry located in Nashua, New Hampshire. As a Customer Experience Specialist, your role will involve managing customer requests, maintaining comprehensive customer records, and addressing customer inquiries. This role offers a contract to permanent employment opportunity. Responsibilities: • Respond to inbound calls and assist customers with their queries • Process customer orders received from the B2B department • Use CRM to keep accurate and updated customer records • Efficiently handle back office administrative tasks • Effectively manage billing functions and backorders • Ensure all customer interactions are properly documented • Collaborate with other team members to enhance customer experience • Identify and report any customer issues or complaints to the supervisor • Continually strive to improve customer service processes and procedures • Keep customer information confidential in accordance with company policy.

Accounting Operations Specialist We are actively searching for an Accounting Operations Specialist to join our team in Brockton, Massachusetts. This role primarily involves overseeing the company's accounting functions, such as supervising the accounting team, maintaining financial records, and managing cash operations. Responsibilities • Supervise the Accounting Analyst and Accounts Payable clerk, providing support and backup when necessary • Ensure the accuracy and timeliness of client billing and maintain financial records • Actively participate in month and year-end close activities, providing necessary support and reports • Oversee cash management operations, including postage deposits and reconciliation • Administer tax payments, including payroll, year-end, sales and use • Manage company insurances such as payroll, health, dental, life, Cobra, workmen’s comp, and business insurance • Oversee the administration of the company's 401K and associated government reporting requirements • Ensure prompt collection of receivables and review profitability reports • Provide necessary information for accountants and auditors • Manage vendors and outside contract workers, including purchase order creation and oversight.

Receptionist We are offering a contract to hire employment opportunity for a Receptionist in Burlington, Massachusetts. As a key member of our team, your role will involve a variety of tasks including managing the front desk, administrative tasks, and handling direct phone calls. Responsibilities:• Oversee the front desk operations and ensure smooth functioning.• Handle receptionist duties, including greeting and directing clients upon their arrival.• Perform data entry tasks to maintain accurate records.• Execute administrative tasks to support office operations.• Manage incoming phone calls, routing them to the appropriate parties.• Maintain a detail oriented and welcoming environment for clients and visitors.

AR Clerk We are in the process of recruiting an AR Clerk to become a part of our team in the construction/contractor industry located in Millbury, Massachusetts, United States. As an AR Clerk, your main duty will be to ensure the smooth running of all accounts receivable processes, from invoicing to ensuring customer satisfaction. Responsibilities: • Accurately prepare and timely issue invoices for services based on completed work or contractual agreements. • Record and reconcile incoming payments, including electronic payments and checks, with the corresponding invoices. • Maintain up-to-date and accurate customer records, including outstanding balances, payment history, and contact details. • Act as the primary contact point for client billing inquiries and COI requests, ensuring a positive client experience. • Collaborate with sales and operations teams to resolve any billing issues or discrepancies. • Regularly communicate with clients to provide payment reminders and address overdue accounts. • Ensure timely collection of payments from outstanding accounts in line with company policies. • Maintain accurate and updated AR records in the company's accounting and operations software. • Prepare weekly and monthly AR reports for management, including payment trends, aging summaries, and outstanding balances. • Contribute to the month-end and year-end closing processes, which includes entry of Inventory and Equipment usage into accounting systems. • Assist in the preparation of financial audits by providing necessary AR documentation. • Ensure compliance with company policies, procedures, and GAAP principles. • Perform administrative duties such as answering and directing phone calls, collecting and distributing mail, filing paperwork, attending to visitors, and deliveries. • Meet with AR Manager to review and improve AR processes for enhanced efficiency and accuracy. • Stay updated on best practices in accounts receivable management and ensure compliance with Generally Accepted Accounting Principles (GAAP). • Suggest and implement tools or techniques to optimize AR operations.

Paralegal We are offering a permanent employment opportunity for a Paralegal in the Manufacturing industry, located in Malborough, Massachusetts. As a Paralegal, you will be instrumental in overseeing customer agreements, coordinating with cross-functional teams, and assisting with contractor licensing applications. Responsibilities: • Oversee the formulation and revision of customer agreements, ensuring adherence to internal risk control guidelines. • Utilize legal principles in the preparation of various forms of agreements and documents. • Evaluate commercial purchase orders and other contract documents including change orders. • Manage the contract approval process, collaborating with diverse team members such as risk management, attorneys, sales, project managers, finance, and procurement. • Oversee the negotiation and coordination of requests for letters of credit and bank guarantees with financial institutions, business unit finance department, and other personnel. • Support with the application and renewal of state and local contractor licenses, including research of relevant laws and regulations.

Senior Collector We are offering an exciting opportunity for a Senior Collector in the banking industry, based in Milton, Massachusetts, United States. The role involves managing delinquent loan accounts, focusing on protecting the organization's loan assets, supervising collectors, and handling repossessed collateral. This role adheres to the organization's procedures, policies, and legal regulations. Responsibilities: • Communicate with members having delinquent loans to discuss payments and arrange negotiations• Prepare and dispatch written communications regarding delinquent accounts• Keep a meticulous record of collections activities and member interactions• Address credit report disputes and maintain organized files for delinquent members• Monitor bankruptcy filings and assist with loan modifications• Inform co-signers about delinquent accounts and prepare monthly reports on collections• Recommend repossession or foreclosure of collateral and coordinate with legal teams• Ensure accuracy in collection software and complete performance evaluations for the team

Front Desk Coordinator We are on the hunt for a Front Desk Coordinator based in Boston, Massachusetts, 02110, United States. As a Front Desk Coordinator, you will be a pivotal part of our operations, managing front desk activities, coordinating facility services, and organizing meetings and events. This role offers a short term contract employment opportunity. Responsibilities: • Oversee front desk operations to ensure smooth functioning. • Handle incoming calls and redirect them as necessary. • Coordinate and manage meetings and events, ensuring all logistics are in place. • Undertake facility service coordination, ensuring all aspects are managed effectively. • Maintain an organized workspace to facilitate efficient operations. • Use your 'Receptionist Duties' skills to enhance service delivery.

Credit and Collections Specialist We are in the market for a Credit and Collections Specialist for our Warwick based client. The role involves managing customer credit information, conducting collection procedures, and executing general accounting processes. Responsibilities:• Accurately process customer credit applications and maintain records.• Analyze credit limits, past due status, customer trend, and associated risk to approve or deny sales orders.• Manage relations with credit reporting agencies and collections agencies.• Negotiate and enforce payment plans with customers.• Regularly review customer hold list and overdue accounts and contact accounts for payment.• Monitor accounts for payment trends and warning signs.• Conduct periodic credit reviews on accounts to ensure credit limits, terms, and creditworthiness are accurate.• Audit delinquent accounts considered to be uncollectible, ensuring maximum efforts have been taken before filing the account with an outside collections agency.• Verify all credits/returns are accurate and finalize.• Manage customer credit files and all associated paperwork.• Support month-end journal entries, account reconciliations, aging report processing, adjusting entries, and other general accounting processes.

Collections Specialist We are partnering with a valued Robert Half client to find a skilled Credit & Collections Specialist to join their growing team. This role offers the opportunity to work collaboratively across departments to manage accounts, ensure timely collections, and build strong customer relationships. The position involves monitoring past-due accounts, running aging reports, coordinating with internal teams to resolve account discrepancies, and maintaining detailed customer notes and records. Responsibilities also include facilitating monthly video calls with territories, processing customer payments and credit applications, and drafting detail oriented correspondence to support effective communication. The ideal candidate will have at least three years of commercial credit and collections experience and be legally authorized to work in the United States. Preferred qualifications include administrative experience in the construction industry, proficiency in Microsoft Word and Excel and strong organizational and critical thinking skills. The ability to interpret purchase orders and contract documents is highly valued. For immediate consideration, please contact Dan Duggan at (508) 205-2126.

Receptionist We are accepting applications for the role of a Receptionist based in Brockton, Massachusetts. The chosen candidate will be the first point of contact for our visitors and will be tasked with managing a multi-line phone system, among other duties. This role offers a long-term contract employment opportunity. Responsibilities: • Acts as the initial contact for all visitors, providing exceptional customer service • Manages a multi-line phone system, ensuring all calls are answered promptly and directed to the correct department or personnel • Handles email correspondence, responding to inquiries in a timely and detail-oriented manner • Enters data accurately, maintaining and updating customer and company records as needed • Organizes files and documents, ensuring easy accessibility and an efficient retrieval system • Schedules appointments and meetings as per request, ensuring optimal utilization of resources • Uses Microsoft Outlook and Microsoft Word to complete tasks and manage communication • Displays excellent interpersonal skills, fostering a positive and collaborative work environment.