We are looking for an experienced Linux Systems Administrator to join our team in LaVergne, Tennessee. This role involves managing and optimizing Ubuntu servers, ensuring system security, and leveraging automation tools for streamlined operations. Ideal candidates will possess strong scripting skills and expertise in analyzing system logs for actionable insights.<br><br>Responsibilities:<br>• Install, configure, and maintain Ubuntu servers to ensure optimal performance and reliability.<br>• Monitor system resources, network security, and overall system health.<br>• Perform regular upgrades and patches to enhance functionality and resolve security vulnerabilities.<br>• Interpret and analyze system logs to provide meaningful insights and solutions.<br>• Configure and oversee Preboot Execution Environment (PXE) for network-based software deployments.<br>• Troubleshoot server issues and implement effective resolutions.<br>• Assess and refine infrastructure systems to improve efficiency and performance.<br>• Develop automation solutions using Ansible for system deployments and routine administrative tasks.<br>• Create and maintain scripts using Bash, PowerShell, or Python to automate processes and boost operational efficiency.<br>• Administer system backups and ensure data integrity while supporting disaster recovery processes.
<p>We are looking for a skilled and proactive Systems Administrator to join our IT team in LaVergne, Tennessee. In this role, you will manage and maintain Windows servers, Office 365, Jira Ticketing, and Intune implementation and eventual Azure Cloud migration, while ensuring system security and optimal performance. This position offers an excellent opportunity to contribute to a dynamic organization and support key infrastructure operations.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the planning, implementation, and maintenance of server and network infrastructures.</p><p>• Administer Windows servers and manage the Office 365 platform to ensure seamless operations.</p><p>• Configure and support Windows systems and associated software to meet organizational needs.</p><p>• Enforce security policies and manage system configurations using Intune and Azure Cloud.</p><p>• Provide technical support to resolve hardware and software issues experienced by users.</p><p>• Monitor server systems to ensure efficiency and address performance concerns.</p><p>• Manage the setup and operation of client-based computer operating systems.</p><p>• Perform regular system audits and verify data backups to maintain system integrity.</p><p>• Respond promptly to help desk requests and ensure timely issue resolution.</p><p>• Develop and implement disaster recovery plans and backup procedures to safeguard critical data.</p>
<p>We are seeking a proactive and detail-oriented <strong>Desktop Support Analyst</strong> for, one-year remote contract. The ideal candidate will have strong technical troubleshooting skills and experience supporting end users in a dynamic enterprise environment. This role is focused on resolving desktop-related issues, enhancing the support knowledgebase, and improving overall service delivery within the IT Help Desk team. <strong>The hours worked would be 12 pm CST - 6 pm CST, Monday-Friday.</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to incoming service requests in a timely manner, gather pertinent information, and document all interactions using the internal Help Desk System.</li><li>Classify, prioritize, and manage service requests in accordance with department guidelines and SLAs.</li><li>Troubleshoot a variety of IT issues, including personal computer hardware/software, operating systems, email, printers, network access, internet connectivity, and mobile devices.</li><li>Escalate or reassign tickets as appropriate, ensuring efficient handoff to other support tiers or teams.</li><li>Maintain and contribute to the resolution knowledge base by documenting solutions to resolve issues.</li><li>Provide clear, professional communication to end users and stakeholders, including periodic reports and enterprise-wide updates when required.</li><li>Collaborate with Support Engineers and other internal service teams to ensure seamless issue resolution.</li><li>Mentor Help Desk Technician I staff to enhance their technical and customer service skills.</li><li>Assist the Desktop Support Manager with internal initiatives aimed at improving service delivery and team effectiveness.</li><li>Monitor team workloads and help manage ticket backlogs to ensure high service levels.</li><li>Remotely connect to user systems to diagnose and resolve technical issues efficiently.</li><li>Identify recurring problems and trends and assist in developing proactive solutions.</li><li>Perform additional duties and participate in projects as assigned.</li></ul>
We are looking for a dedicated Service Desk Analyst to join our team on a long-term contractual basis in Nashville, Tennessee. In this role, you will provide exceptional technical support and customer service to ensure smooth operations within a manufacturing environment. Your expertise in troubleshooting, communication, and problem-solving will play a key role in supporting end users and maintaining system functionality.<br><br>Responsibilities:<br>• Provide first-level technical support to resolve hardware, software, and network issues for end users in a timely manner.<br>• Deliver exceptional customer service by addressing inquiries and resolving technical problems effectively.<br>• Troubleshoot and resolve issues related to laptops, mobile devices, and computer hardware.<br>• Assist with deploying and configuring PCs, operating systems, and mobile devices.<br>• Support ITSM processes and maintain accurate documentation of incidents and resolutions.<br>• Collaborate with team members to identify and implement improvements to service desk operations.<br>• Conduct training sessions for users to enhance their understanding of technical systems and processes.<br>• Review and maintain quality standards for technical support and customer interactions.<br>• Utilize REST API tools and other resources to provide advanced technical assistance.<br>• Provide production support within the manufacturing environment, ensuring minimal disruption to operations.
We are looking for a Sr. Revenue Analyst to join our team in Nashville, Tennessee. In this role, you will play a pivotal part in analyzing and managing revenue-related data, ensuring accuracy, and supporting strategic financial decisions. The ideal candidate will thrive in a fast-paced environment and collaborate effectively with stakeholders to drive organizational success.<br><br>Responsibilities:<br>• Analyze provider care revenue recognition processes to ensure compliance and accuracy.<br>• Utilize advanced financial tools, including Microsoft Excel and Power BI, to generate insightful reports and forecasts.<br>• Work with healthcare data such as provider billing information, Medicare reimbursement schedules, claims data, and electronic medical records.<br>• Collaborate with Practice leadership to align financial strategies with organizational goals.<br>• Provide assistance to multiple departments by contributing to ad hoc projects and cross-functional initiatives.<br>• Take ownership of projects, demonstrating autonomy and strong discipline in a dynamic and growth-driven setting.<br>• Apply data mining techniques and CRM tools to streamline revenue processes and improve decision-making.<br>• Audit and maintain billing functions to enhance operational efficiency and accuracy.<br>• Implement budget processes and oversee claim administration to support financial planning.
We are looking for an experienced Senior Financial Analyst to join our team in Franklin, Tennessee. This role involves leading financial planning activities, providing in-depth analysis to support decision-making, and collaborating with senior leadership on strategic initiatives. The successful candidate will play a key role in driving operational efficiency and delivering actionable insights to enhance business performance.<br><br>Responsibilities:<br>• Oversee budgeting, forecasting, long-term planning, and strategic financial analysis for the organization.<br>• Partner with business leaders to guide a collaborative and informed budget creation process.<br>• Develop and maintain financial models to compare actual performance against budgets, forecasts, and prior-year results.<br>• Provide senior leadership with timely and detailed insights into business performance to support decision-making.<br>• Establish revenue and expense goals for operational and corporate departments.<br>• Identify opportunities for digital transformation in finance and implement technology solutions to streamline processes.<br>• Evaluate and recommend improvements to financial processes and procedures.<br>• Participate in due diligence and other financial activities related to mergers and acquisitions.<br>• Lead and manage a team of financial analysts to achieve departmental and organizational objectives.<br>• Conduct ad hoc financial analyses and recommend solutions as needed.
<p><strong>Business Analyst II </strong></p><p>Remote Nashville, TN </p><p>52 week contract </p><p><br></p><p>We are currently seeking experienced Business Analysts to support a crucial migration project. This initiative involves transitioning the procurement of leased infrastructure from a third-party Telecom Expense Management (TEM) system to ERP. The ideal candidate will have demonstrated expertise in Telecom and Network Service inventory, billing, payment processes, and purchasing, as well as experience working in complex TEM environments.</p><p><strong>Responsibilities Include:</strong></p><ul><li>Extract, verify, and validate detailed billing account data and supplier information from the existing TEM system for Fusion setup.</li><li>Reconcile service inventory with invoices from telecom suppliers globally.</li><li>Prepare and manage Purchase Requisition (PR) requests for test, production, and internal funding approval workflows.</li><li>Communicate funding amounts to Line of Business (LOB) owners and receive their approvals.</li><li>Create and manage Master Billing Account and Subaccount records in test and production environments. Populate billing reference IDs accordingly.</li><li>Participate in testing, resolve errors, and secure approvals within the testing environment.</li><li>Prepare Reader Invoice Mapping files where necessary.</li><li>Customize supplier communication letters and confirm supplier acceptance of new processes.</li></ul><p><br></p><p><br></p>
