<p>We are looking for a skilled Security Engineer to join our team in LaVergne, Tennessee. In this role, you will play a critical part in protecting our organization’s digital infrastructure by identifying vulnerabilities, implementing robust security measures, and responding to emerging threats. This includes testing for clients, remediation, and being involved in the Intune migration from Jira, as well as, implementing virtualized machines from on-prem servers and eventual Azure adoption. If you are passionate about cybersecurity and have extensive experience in vulnerability assessment and advanced security tools, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Conduct comprehensive vulnerability assessments and scans to identify security risks and propose effective solutions.</p><p>• Develop and execute remediation strategies to address identified vulnerabilities and strengthen security posture.</p><p>• Configure, manage, and optimize Palo Alto firewalls to ensure secure and efficient network traffic.</p><p>• Implement and monitor endpoint protection solutions, such as Microsoft Defender and Trend Micro, to safeguard against malware and cyber threats.</p><p>• Deploy and manage Intrusion Detection Systems to monitor and respond to potential security breaches.</p><p>• Analyze security alerts and provide timely responses to mitigate risks.</p><p>• Utilize SIEM tools like Splunk or QRadar to aggregate and analyze log data for detecting security events.</p><p>• Investigate security incidents, perform root cause analyses, and recommend actionable solutions.</p><p>• Collaborate with cross-functional teams to improve incident response processes and elevate overall security monitoring.</p><p>• Ensure adherence to industry standards, frameworks, and regulatory requirements to maintain compliance.</p>
We are looking for an experienced Linux Systems Administrator to join our team in LaVergne, Tennessee. This role involves managing and optimizing Ubuntu servers, ensuring system security, and leveraging automation tools for streamlined operations. Ideal candidates will possess strong scripting skills and expertise in analyzing system logs for actionable insights.<br><br>Responsibilities:<br>• Install, configure, and maintain Ubuntu servers to ensure optimal performance and reliability.<br>• Monitor system resources, network security, and overall system health.<br>• Perform regular upgrades and patches to enhance functionality and resolve security vulnerabilities.<br>• Interpret and analyze system logs to provide meaningful insights and solutions.<br>• Configure and oversee Preboot Execution Environment (PXE) for network-based software deployments.<br>• Troubleshoot server issues and implement effective resolutions.<br>• Assess and refine infrastructure systems to improve efficiency and performance.<br>• Develop automation solutions using Ansible for system deployments and routine administrative tasks.<br>• Create and maintain scripts using Bash, PowerShell, or Python to automate processes and boost operational efficiency.<br>• Administer system backups and ensure data integrity while supporting disaster recovery processes.
<p>We are looking for a skilled and proactive Systems Administrator to join our IT team in LaVergne, Tennessee. In this role, you will manage and maintain Windows servers, Office 365, Jira Ticketing, and Intune implementation and eventual Azure Cloud migration, while ensuring system security and optimal performance. This position offers an excellent opportunity to contribute to a dynamic organization and support key infrastructure operations.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the planning, implementation, and maintenance of server and network infrastructures.</p><p>• Administer Windows servers and manage the Office 365 platform to ensure seamless operations.</p><p>• Configure and support Windows systems and associated software to meet organizational needs.</p><p>• Enforce security policies and manage system configurations using Intune and Azure Cloud.</p><p>• Provide technical support to resolve hardware and software issues experienced by users.</p><p>• Monitor server systems to ensure efficiency and address performance concerns.</p><p>• Manage the setup and operation of client-based computer operating systems.</p><p>• Perform regular system audits and verify data backups to maintain system integrity.</p><p>• Respond promptly to help desk requests and ensure timely issue resolution.</p><p>• Develop and implement disaster recovery plans and backup procedures to safeguard critical data.</p>
<p>We are seeking a proactive and detail-oriented <strong>Desktop Support Analyst</strong> for, one-year remote contract. The ideal candidate will have strong technical troubleshooting skills and experience supporting end users in a dynamic enterprise environment. This role is focused on resolving desktop-related issues, enhancing the support knowledgebase, and improving overall service delivery within the IT Help Desk team. <strong>The hours worked would be 12 pm CST - 6 pm CST, Monday-Friday.</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to incoming service requests in a timely manner, gather pertinent information, and document all interactions using the internal Help Desk System.</li><li>Classify, prioritize, and manage service requests in accordance with department guidelines and SLAs.</li><li>Troubleshoot a variety of IT issues, including personal computer hardware/software, operating systems, email, printers, network access, internet connectivity, and mobile devices.</li><li>Escalate or reassign tickets as appropriate, ensuring efficient handoff to other support tiers or teams.</li><li>Maintain and contribute to the resolution knowledge base by documenting solutions to resolve issues.</li><li>Provide clear, professional communication to end users and stakeholders, including periodic reports and enterprise-wide updates when required.</li><li>Collaborate with Support Engineers and other internal service teams to ensure seamless issue resolution.</li><li>Mentor Help Desk Technician I staff to enhance their technical and customer service skills.</li><li>Assist the Desktop Support Manager with internal initiatives aimed at improving service delivery and team effectiveness.</li><li>Monitor team workloads and help manage ticket backlogs to ensure high service levels.</li><li>Remotely connect to user systems to diagnose and resolve technical issues efficiently.</li><li>Identify recurring problems and trends and assist in developing proactive solutions.</li><li>Perform additional duties and participate in projects as assigned.</li></ul>
