<p>We are looking for a detail-oriented and skilled Systems Architect to join our client in the healthcare field. This is a Contract to permanent position where you will play a pivotal role in managing and executing IT infrastructure projects across multiple sites within a fast-paced healthcare environment. The ideal candidate will have extensive hands-on experience in IT systems engineering, network optimization, and hardware deployments, with a strong ability to coordinate technical tasks and deliverables across teams and vendors.</p><p><br></p><p>Responsibilities:</p><p>• Lead the implementation of IT infrastructure projects including network refreshes, hardware installations, and practice integrations.</p><p>• Oversee the technical readiness and deployment of systems for onboarding new healthcare practices.</p><p>• Coordinate with vendors and internal teams to ensure smooth execution of multi-site IT initiatives.</p><p>• Manage server installations, telecom configurations, and network setup for various locations.</p><p>• Collaborate with project analysts to align engineering deliverables with overall project timelines.</p><p>• Execute network and hardware upgrades at existing practice locations to optimize performance.</p><p>• Provide technical leadership during clinical and corporate IT system integrations.</p><p>• Document configurations, update technical processes, and improve deployment templates.</p><p>• Monitor task statuses, identify blockers, and allocate resources effectively.</p><p>• Contribute to team collaboration efforts and process improvements to enhance IT operations.</p>
<p>Robert Half Technology is searching for a skilled <strong>Help Desk Support Specialist </strong>for a client headquartered in Nashville, Tennessee. This role is a 6-month contract with the possibility of extension based on performance, 40 hours per week and is 100% remote. </p><p><br></p><p><strong>Responsibilities: </strong></p><p>• Respond to incoming service requests in a timely manner, gather pertinent information and document in the Help Desk System</p><p>• Classify, and prioritize all service requests according to department standards and guidelines</p><p>• Troubleshoot issues related to personal computer hardware, software, and operating systems; printers; email; network/internet access; mobile devices, and any other requests within the scope of their expertise. </p><p>• Document all activity in a timely manner using the internal Help Desk System according to departmental standards and guidelines. </p><p>• Reassign and/or escalate service requests in a timely manner to the appropriate resource and level when necessary</p><p>• Work with Support Engineers and other internal service providers to guarantee smooth handoffs</p><p>• Mentor Help Desk Technician I staff to improve their technical proficiency and customer service level </p><p>• Assist DS Support Manager with internal projects that improve the overall effectiveness of the Help Desk Team</p><p>• Monitor Help Desk Team workloads and backlogs to facilitate higher service level and achieve team goals </p>
