We are looking for a skilled and motivated Training Officer to join our team in Cookeville, Tennessee. This long-term contract position involves delivering specialized training programs to newly hired staff within the Tennessee Department of Children’s Services. The ideal candidate will bring direct experience in child welfare, along with a strong commitment to trauma-informed care and continuous development.<br><br>Responsibilities:<br>• Deliver comprehensive pre-service training covering child welfare fundamentals, trauma-informed case management, and specific program content based on service areas.<br>• Facilitate mentor certification programs and oversee pre-service assessments to ensure staff readiness.<br>• Participate in simulation lab activities and case panel presentations to enhance practical learning experiences.<br>• Provide technical assistance for virtual training sessions using Microsoft Teams and other digital platforms.<br>• Collaborate with team members and leadership to maintain consistency and quality in training content and delivery.<br>• Offer guidance on self-care strategies and motivational interviewing techniques to support staff development.<br>• Travel within a regional area for in-person training sessions, with trips under 75 miles each way.<br>• Assist in the evaluation of training effectiveness and contribute to continuous improvement efforts.<br>• Utilize web-based applications to support training logistics and remote learning.<br>• Adapt training methods to meet the evolving needs of the organization and participants.
<p>The Organizational Change Management & Training Coordinator is responsible for planning and executing change management and training initiatives to support deployment and adoption of new technology at our client. This role develops structured change strategies, communication plans, and training programs so lawyers and staff can effectively adopt new systems and processes. The Coordinator works with functional teams and leadership to assess readiness, identify adoption risks, and design interventions that minimize disruption and maximize value. The role prioritizes confidence-building through clear, practical training tailored for legal workflows, providing ongoing support as new tools are integrated. Strong expertise in change management, instructional design, and adult learning is needed, along with the ability to communicate technical concepts in accessible terms. Success requires excellent facilitation, collaboration across technical and non-technical teams, and the ability to drive cultural adoption of technology.</p><p><br></p><p><strong>Responsibilities</strong></p><p><br></p><p><strong>Planning and Execution</strong></p><ul><li>Develop and implement change management strategies and training to drive technology adoption.</li><li>Collaborate with IT and business stakeholders to align efforts and project timelines.</li><li>Assess readiness and adoption risks, designing interventions to minimize disruption.</li><li>Create structured communication plans to keep stakeholders informed.</li></ul><p><strong>Collaboration and Communication</strong></p><ul><li>Serve as the main contact for change management and training initiatives, ensuring alignment with operational goals.</li><li>Work directly with cross-functional teams to integrate change and training into daily operations.</li><li>Build relationships at all levels, offering guidance for system and process adoption.</li><li>Facilitate workshops and feedback sessions to improve strategies.</li></ul><p><strong>Operational Oversight</strong></p><ul><li>Design and deliver training programs, including live sessions, e-learning, and instructional materials.</li><li>Monitor training effectiveness and change outcomes, refining as needed.</li><li>Develop user guides and resources to support end-users.</li><li>Provide ongoing training support post-implementation for sustained adoption.</li></ul><p><strong>Process Optimization and Innovation</strong></p><ul><li>Identify opportunities to streamline training and change management for increased efficiency.</li><li>Stay current on best practices and trends in change management and legal technology, recommending new solutions.</li><li>Continuously refine methodologies to stay aligned with organizational needs.</li></ul>
