<p><strong>About the Role:</strong></p><p>We’re looking for a dynamic and customer-focused <strong>Customer Service Representative</strong> to join our team! In this role, you’ll be the voice of the company, delivering exceptional service by assisting customers with inquiries, solving challenges, and providing tailored solutions.</p><p><strong>Your Day-to-Day Responsibilities Will Include:</strong></p><ul><li>Manage a high volume of inbound and/or outbound calls in a professional and courteous manner.</li><li>Actively listen to customer needs and concerns to offer appropriate solutions.</li><li>Handle customer inquiries related to products, services, billing, and account issues accurately and efficiently.</li><li>Maintain detailed records of customer interactions in the CRM system.</li><li>Collaborate with team members and other departments to resolve escalated issues.</li><li>Deliver a positive and memorable customer experience to drive customer satisfaction and loyalty.</li></ul>
