We are looking for a Customer Service Representative to support daily order management and customer communication for a Contract position based in Fairfield, New Jersey. In this role, you will coordinate order processing, respond to customer inquiries, and help ensure billing, shipping, and inventory records remain accurate and up to date. The ideal candidate brings strong attention to detail, a service-focused mindset, and the ability to manage multiple priorities in a fast-moving environment.<br><br>Responsibilities:<br>• Manage incoming customer orders by reviewing details, confirming product availability, and entering information accurately into internal systems.<br>• Communicate with customers regarding order progress, shipment timing, freight costs, and other service-related updates in a timely manner.<br>• Work closely with warehouse and operations teams to support accurate fulfillment, inventory alignment, and smooth order flow.<br>• Prepare shipping documentation, including bills of lading, and provide freight estimates for outbound deliveries.<br>• Handle claims related to damaged shipments and follow through on resolution steps and documentation.<br>• Create and maintain sales transactions such as orders, invoices, and credit memos while preserving accurate records.<br>• Organize customer, inventory, and transaction files using both electronic filing methods and cloud-based document storage.<br>• Respond professionally to inbound calls, purchase orders, and customer messages while providing current inventory information as needed.
<p>We are looking for an experienced <strong>Customer Service Representative</strong> to support prospective and existing clients from our Delaware location. This contract opportunity is ideal for someone who enjoys guiding customers toward the right business solutions while delivering a thoughtful and responsive service experience. The person in this role will balance relationship building, order support, and accurate recordkeeping in a fast-moving environment while working closely with a collaborative team.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Engage with prospective customers to understand their goals and recommend services that align with their needs</p><p>• Provide a high-quality service experience by building trust, addressing questions, and following through on customer requests</p><p>• Enter and manage customer orders accurately using company systems and standard workflows</p><p>• Maintain complete and up-to-date client information to support service accuracy and ongoing communication</p><p>• Partner with colleagues across the team to create a consistent and seamless customer journey</p><p>• Keep current on service offerings, product details, and relevant industry information to support informed conversations</p><p>• Contribute to individual and team performance targets while maintaining strong customer satisfaction outcomes</p><p>• Organize daily priorities effectively and handle multiple assignments efficiently in a high-volume setting</p>
<p>We are looking for a Customer Service Representative to support daily customer interactions and order coordination in the South Brunswick, New Jersey area. This role focuses on delivering responsive service, managing order-related activity, and working closely with internal teams to keep shipments and customer requests on track. The ideal candidate is organized, communicative, and comfortable handling both administrative tasks and time-sensitive service issues in a fast-paced environment.</p><p><br></p><p><strong>PRIOR CUSTOMER SERVICE EXPERIENCE IN LOGISTICS OR WAREHOUSING ENVIRONMENT IS REQUIRED</strong></p><p><br></p><p>Responsibilities:</p><p>• Manage incoming calls and emails from customers, providing accurate updates, answering questions, and ensuring a high-quality service experience.</p><p>• Enter and process purchase orders with attention to detail, confirming information is complete and ready for fulfillment.</p><p>• Work with dispatch and warehouse personnel to help schedule outbound shipments and support on-time delivery performance.</p><p>• Monitor order progress and coordinate with internal teams to address delays, inventory concerns, or service exceptions.</p><p>• Investigate customer concerns and resolve issues promptly, using sound judgment to reach practical solutions.</p><p>• Maintain customer records, shipment details, and service documentation through timely and accurate data entry.</p><p>• Support inventory-related communication by checking product availability and relaying necessary updates to customers and team members.</p><p>• Assist with the preparation and distribution of customer-facing materials such as brochures or other informational content.</p>
We are looking for a personable and motivated Customer Service Representative to join a Contract assignment in Jersey City, New Jersey. This opportunity is well suited for someone who combines strong client-facing service skills with a sales-oriented mindset and enjoys helping prospective residents navigate their housing options. The position focuses on creating a positive experience from first inquiry through move-in while supporting leasing performance and resident satisfaction.<br><br>Responsibilities:<br>• Welcome prospective residents, answer questions, and provide engaging property tours that highlight apartment features and community benefits.<br>• Lead applicants through each step of the leasing journey, explaining requirements, timelines, and next steps clearly and professionally.<br>• Maintain consistent communication with leads through phone, email, and follow-up outreach while documenting activity in the company system.<br>• Prepare and process leasing documentation, assist with application review steps, and help coordinate a smooth move-in experience.<br>• Respond to resident inquiries related to leases and provide timely support to help resolve routine concerns.<br>• Review apartment homes before occupancy to confirm they are presented properly and ready for incoming residents.<br>• Contribute to leasing and occupancy targets by building strong prospect relationships and supporting conversion efforts.<br>• Handle inbound and outbound customer interactions professionally, including service calls and general information requests as needed.
<p>We're seeking a Customer Service Representative who enjoys building relationships, solving problems, and keeping orders moving from start to finish. This long-term contract opportunity offers the chance to work closely with customers and cross-functional teams while making a direct impact on the customer experience. If you're someone who thrives on communication, enjoys staying organized, and takes pride in delivering exceptional service, this could be a great fit! </p><p><br></p><ul><li>Enter, process, and manage customer orders from receipt through completion</li><li>Coordinate with internal teams to confirm pricing, inventory availability, forecasts, and order status</li><li>Monitor open orders and make updates to meet customer requirements and delivery timelines</li><li>Maintain customer account information and prepare necessary sales documentation</li><li>Process returns, customer requests, and supporting documentation as needed</li><li>Respond to customer inquiries via phone and email, providing timely updates and issue resolution</li><li>Track inventory activity and assist with order replenishment planning</li><li>Identify process improvement opportunities and support special projects as assigned</li></ul>
We are looking for a Customer Service Representative to join a team in East Rutherford, New Jersey in a contract-to-permanent capacity. This role focuses on delivering responsive support to customers, coordinating closely with sales, logistics, and other internal partners to keep orders moving efficiently. The ideal candidate brings strong communication skills, sound judgment, and a service-driven approach to managing quotes, orders, and post-order inquiries.<br><br>Responsibilities:<br>• Serve as a primary point of contact for customer inquiries across multiple product lines, providing timely and attentive support throughout the sales cycle.<br>• Develop strong working relationships with customers by addressing questions, setting clear expectations, and following through on commitments.<br>• Prepare accurate pricing quotations and coordinate with internal teams to ensure requests are completed within expected timeframes.<br>• Enter customer orders into company systems with close attention to detail and confirm order information to support smooth processing.<br>• Partner with the sales organization by supplying quote assistance, delivery updates, and order-related reporting as needed.<br>• Oversee day-to-day order activity, including confirmations, shipment updates, backorder communication, and status follow-up with customers.<br>• Investigate and resolve issues involving orders, deliveries, invoices, and returns by working across operations, supply chain, and logistics functions.<br>• Support shipping operations by preparing documentation, verifying accuracy, and returning completed paperwork to the warehouse on schedule.<br>• Conduct routine customer check-ins, document follow-up items, and monitor action plans to help maintain a high level of service.<br>• Handle inbound customer communications and assist with outbound follow-up related to order updates, service questions, and issue resolution.
<p>We are looking for a dependable Customer Service & Order Processing Representative to support daily order management and customer coordination for a manufacturing organization. This contract opportunity with permanent potential is ideal for someone who thrives in a fast-paced environment, enjoys working across customer service, logistics, and administrative functions, and takes pride in accuracy. In this role, you will help ensure orders move smoothly from entry through shipment while maintaining clear communication with internal teams and customers.</p><p><br></p><p>Responsibilities:</p><p>• Enter and maintain customer orders accurately in the company’s order management system, ensuring all details are complete and up to date.</p><p>• Arrange transportation for outbound shipments and confirm routing aligns with delivery requirements and timelines.</p><p>• Work closely with warehouse personnel and customers to coordinate shipment schedules, order status updates, and delivery expectations.</p><p>• Investigate transit-related issues and submit claims for damaged goods when needed, following established procedures.</p><p>• Provide day-to-day support to the sales and operations teams by responding to order-related questions and resolving routine service matters.</p><p>• Handle a range of office support activities, including administrative tasks that contribute to efficient department operations.</p><p>• Track multiple open orders at once and follow through on outstanding items to help keep fulfillment on schedule.</p>
<p>Robert Half is seeking a friendly, customer-focused <strong>Bilingual Customer Service Representative (English/Spanish)</strong> for a growing organization in the Lehigh Valley area. This individual will serve as the first point of contact for customers, providing exceptional service while assisting with inquiries, resolving concerns, and ensuring a positive customer experience.</p><p><br></p><p>Responsibilities</p><ul><li>Respond to incoming customer inquiries via phone, email, and other communication channels</li><li>Provide accurate information regarding products, services, accounts, and company policies</li><li>Assist Spanish-speaking and English-speaking customers with professionalism and empathy</li><li>Research and resolve customer concerns in a timely manner</li><li>Document customer interactions and update records within company systems</li><li>Process orders, requests, and account updates as needed</li><li>Collaborate with internal departments to ensure customer needs are met</li><li>Maintain a high level of customer satisfaction and service excellence</li></ul>
We are looking for a Medical Customer Service Rep to support healthcare provider engagement and medical record coordination across Jersey City, New Jersey. This Long-term Contract opportunity is ideal for someone who is confident working directly with physician practices, managing outreach activities, and keeping sensitive information organized in a fast-paced insurance environment. The person in this role will help strengthen provider relationships, support record collection efforts, and contribute to efficient field-based operations while maintaining compliance standards.<br><br>Responsibilities:<br>• Build strong working relationships with physician offices, practice administrators, and medical records contacts to support ongoing collaboration.<br>• Coordinate the collection of medical documentation from healthcare providers and follow through to ensure records are obtained accurately and on time.<br>• Plan and complete in-person visits within the assigned territory to support outreach efforts and address provider needs directly.<br>• Partner with internal teams to troubleshoot retrieval challenges, resolve service issues, and improve day-to-day operational results.<br>• Maintain accurate activity logs, status updates, and supporting documentation to monitor progress and ensure visibility across workflows.<br>• Identify recurring barriers and recommend practical improvements that enhance operational efficiency and consistency.<br>• Contribute to the development of repeatable processes and best practices that support scalable field operations.<br>• Handle all interactions and documentation in accordance with organizational policies, privacy expectations, and compliance requirements.
<p>We are looking for a Patient Service Representative to support a busy healthcare office in Princeton, NJ. This Long-term Contract opportunity is ideal for someone who enjoys creating a welcoming patient experience while managing front-desk operations with accuracy and care. In this role, you will coordinate appointments, confirm patient information, and help patients understand registration and payment expectations in a fast-paced clinical setting.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and visitors warmly, respond to front-desk questions, and alert appropriate staff when scheduled guests arrive.</p><p>• Guide patients and visitors to the proper reception or waiting areas while maintaining a detail-oriented and courteous office environment.</p><p>• Manage appointment bookings, changes, and cancellations by following office scheduling practices and maintaining calendar accuracy.</p><p>• Review and update patient demographic details and insurance records, ensuring information is entered correctly in the electronic medical record system.</p><p>• Confirm insurance coverage and registration details before visits to help support smooth patient intake and service delivery.</p><p>• Communicate copays, balances, and other out-of-pocket obligations clearly to patients or responsible parties and collect payments when required.</p><p>• Provide helpful assistance to patients during the check-in process and address routine service-related concerns with care.</p><p>• Support front-office workflow by handling visitor interactions appropriately, including screening non-patient solicitors when necessary.</p>
<p>We are looking for an Insurance Sales Representative to join our client's team in Staten Island. In this role, you will build client relationships, identify coverage needs, and recommend insurance solutions that align with each customer’s goals. This position is ideal for a motivated sales representative who enjoys delivering excellent service while growing business through outreach, referrals, and policy consultations.</p><p><br></p><p>MUST HAVE PROPERTY & CASUALITY LICENSE TO BE CONSIDERD </p><p><br></p><p>55k-60k base</p><p>(additional month commission on top of base pay)</p><p><br></p><p>Responsibilities: </p><ul><li>Achieve performance goals through lead generation, referrals, and customer engagement.</li><li>Conduct pricing reviews and provide updated recommendations.</li><li>Process and collect payments as needed.</li><li>Present products and services tailored to customer needs.</li><li>Conduct needs-based reviews and recommend appropriate solutions.</li><li>Deliver a positive customer experience at every interaction.</li><li>Stay organized and manage time and resources effectively.</li><li>Use strong verbal and written communication skills to build trust and rapport with customers.</li><li>Work independently as a motivated and confident self-starter.</li></ul>
<p>A well-established, family-owned service organization is seeking an <strong>Inside Sales / Account Coordinator</strong> to support customers, follow up on quotes, and help drive existing business opportunities through the sales process. This is a great opportunity for someone who enjoys building relationships, delivering exceptional customer service, and working in a collaborative team environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Follow up on customer quotes and proposals</li><li>Communicate with customers regarding pricing, orders, and service requests</li><li>Build and maintain strong customer relationships</li><li>Coordinate with internal teams to ensure timely follow-up and order fulfillment</li><li>Track opportunities and support the sales process from inquiry through completion</li><li>Serve as a key point of contact for customer inquiries</li></ul><p><br></p><p><br></p>
<p>We are looking for a Sales Support specialist to join a organization in Trenton, New Jersey. This Contract to permanent opportunity is ideal for someone who enjoys keeping sales activity organized, moving opportunities forward, and providing reliable coordination across teams. The person in this role will help streamline daily sales operations, support customer-facing preparations, and ensure timely follow-up throughout the sales process.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate daily administrative and operational activities that help the sales team stay organized and responsive.</p><p>• Track active opportunities and assist with the next steps needed to move them closer to completed orders.</p><p>• Maintain regular communication with sales team members to monitor pipeline progress and encourage timely follow-up.</p><p>• Prepare materials and logistical details for customer meetings, site visits, and technical conversations.</p><p>• Review incoming lower-priority leads, complete initial qualification steps, and route viable opportunities to Area Sales Representatives.</p><p>• Manage assigned support tasks based on business priorities and direction provided by sales leadership.</p><p>• Assist with documentation, internal coordination, and order-related activities to improve overall sales execution.</p>
<p>Robert Half is seeking a detail-oriented and customer-focused <strong>Sales Support Specialist</strong> to join a local team. In this role, you will provide administrative and operational support to the sales team, help maintain strong client relationships, and ensure the smooth execution of sales processes. The ideal candidate is highly organized, responsive, and comfortable working in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide day-to-day support to the sales team with administrative tasks and account coordination</li><li>Prepare quotes, proposals, presentations, and sales-related documentation</li><li>Process orders, track shipments, and help resolve order or billing issues</li><li>Maintain accurate customer and sales data in CRM and internal systems</li><li>Respond to customer inquiries and route requests to the appropriate team members</li><li>Coordinate meetings, appointments, and follow-up communications for sales representatives</li><li>Assist with reporting, pipeline tracking, and sales performance metrics</li><li>Support contract management, renewals, and onboarding documentation as needed</li><li>Collaborate with internal departments including customer service, operations, and finance to ensure timely service delivery</li></ul><p><br></p>
<p>We are looking for a Customer Experience Specialist to join a manufacturing organization in a contract capacity with permanent potential. This position focuses on strengthening the customer journey by combining technical training, call center oversight, and parts support into a consistent service experience. The role will work across customer-facing teams to ensure accurate product knowledge is shared effectively and that service interactions are handled with professionalism, clarity, and responsiveness.</p><p><br></p><p>Responsibilities:</p><p>• Design and deliver product and technical training programs for sales personnel and field service teams using current and reliable equipment information.</p><p>• Organize and facilitate instructor-led learning sessions.</p><p>• Monitor daily call center activity and provide guidance that helps resolve customer questions, technical concerns, and service-related issues effectively.</p><p>• Partner with leadership to improve service quality across customer support, technical assistance, and parts-related interactions.</p><p>• Support parts operations by helping maintain inventory accuracy, workflow consistency, and timely response to internal and external requests.</p><p>• Provide hands-on troubleshooting assistance for equipment and connectivity concerns reported by customers or internal staff.</p><p>• Review support trends and customer feedback to identify opportunities for stronger training content and better service outcomes.</p><p>• Communicate with customers and cross-functional teams through phone and email channels to ensure issues are documented, addressed, and followed through to resolution.</p>
We are looking for an ambitious Account Sales specialist to expand our client base and grow revenue in New York, New York. This hybrid role is ideal for someone who enjoys developing new business opportunities, building strong customer relationships, and guiding clients toward solutions that match their research or software needs. You will focus on winning new accounts through strategic outreach while also supporting long-term retention and renewal activity. Success in this position requires a consultative sales approach, strong communication skills, and the drive to manage a fast-moving pipeline with discipline and initiative.<br><br>Responsibilities:<br>• Identify and pursue new business opportunities across academic and corporate markets through targeted prospecting and outreach.<br>• Build and manage a sales pipeline by engaging prospective clients through cold calls, follow-up communication, and relationship development.<br>• Lead consultative sales conversations to understand customer needs and recommend appropriate software or research-focused solutions.<br>• Develop account strategies that support customer acquisition, revenue growth, and long-term client retention.<br>• Manage the full sales cycle from initial contact through proposal, negotiation, closing, and renewal planning.<br>• Maintain strong relationships with existing customers to encourage renewals and uncover expansion opportunities.<br>• Collaborate with internal teams to ensure client needs are addressed and solutions are positioned effectively.<br>• Track sales activity, account progress, and revenue opportunities with a high level of organization and accountability.
<p>We are looking for a Field Service Sales Manager to strengthen our aftermarket service business in Bethlehem, Pennsylvania. This role focuses on building trusted customer relationships, uncovering service growth opportunities, and recommending solutions that improve equipment performance, uptime, and lifecycle value. The ideal candidate brings a consultative sales approach, commercial insight, and the ability to connect technical service offerings with customer operational goals.</p><p><br></p><p>If you are already in contact with one of our Recruiting Managers, please reach out to them directly to discuss this opportunity. If not, for immediate consideration, please apply or call Warren Knight at 484-214-2624</p><p><br></p><p>Responsibilities:</p><p>• Create and carry out a territory sales strategy that increases revenue from field service and aftermarket offerings.</p><p>• Engage manufacturers and industrial customers to identify needs related to maintenance programs, repair work, emergency support, spare parts, retrofits, and modernization services.</p><p>• Develop productive relationships with plant leadership, maintenance teams, engineering contacts, and procurement stakeholders.</p><p>• Visit customer facilities to assess equipment conditions and propose service solutions that improve reliability and reduce unplanned downtime.</p><p>• Produce service proposals, pricing packages, and contract documents, then lead commercial discussions to secure agreements.</p><p>• Work closely with operations, engineering, and project teams to support smooth delivery and strong customer outcomes after the sale.</p><p>• Maintain accurate pipeline activity, sales forecasts, and account updates within CRM and related sales systems.</p><p>• Track customer satisfaction levels and identify follow-on opportunities that expand long-term service partnerships.</p><p>• Monitor industry activity, competitor positioning, and changing customer priorities to refine sales efforts and market approach.</p><p>• Attend trade events, customer meetings, and industry gatherings to promote service capabilities and strengthen business development efforts.</p>
<p>Robert Half is seeking a detail-oriented and customer-focused <strong>Customer Account Coordinator</strong> to support client relationships, manage account activity, and ensure a high level of service throughout the customer lifecycle. This role serves as a key point of contact for customers, helping to coordinate requests, resolve issues, maintain accurate records, and collaborate with internal teams to support smooth day-to-day account management.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as a primary contact for customer account inquiries and service requests</li><li>Coordinate account setup, updates, order processing, and ongoing account maintenance</li><li>Build and maintain positive relationships with customers through timely, professional communication</li><li>Monitor account activity and ensure information is accurate and up to date in internal systems</li><li>Partner with sales, operations, billing, and customer service teams to address customer needs</li><li>Track open issues, follow up on outstanding items, and help ensure prompt resolution</li><li>Prepare reports, account documentation, and correspondence as needed</li><li>Assist with scheduling meetings, managing account-related deadlines, and supporting special projects</li><li>Identify process improvement opportunities to enhance the customer experience</li><li>Maintain confidentiality and handle sensitive customer information with professionalism</li></ul><p><br></p>
<p>Our client, a growing home services organization is seeking an Outside <strong>Sales Manager</strong> to lead, develop an established a sales team supporting a rapidly expanding Lawn & Pest division.</p><p>This role is responsible for coaching, performance management, recruiting, training, and scaling a team of sales representatives. The ideal candidate will bring strong sales leadership experience and a proven track record of building successful teams in the lawn care, pest control, or broader home services industry.</p><p><strong>Responsibilities:</strong></p><ul><li>Lead and develop a team of inside sales professionals</li><li>Drive sales performance, accountability, and KPI achievement</li><li>Recruit, train, and onboard new team members</li><li>Implement coaching strategies that improve conversion rates and revenue growth</li><li>Partner with leadership on team expansion and process improvements</li><li>Foster a positive, high-performance sales culture</li></ul><p><br></p>
<p>We are looking for a Customer Service Returns Associate for a great long-term contract opportunity. This position is ideal for someone who enjoys helping customers, solving problems, and keeping processes organized. The role focuses on supporting return-related requests, coordinating with internal teams, and ensuring transactions are handled accurately and efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Oversee return authorization cases from initial request through final resolution using company systems and established service procedures.</p><p>• Investigate return-related questions by working closely with teams such as Sales and Accounting to confirm details, resolve discrepancies, and maintain accurate records.</p><p>• Coordinate the movement of returned or exchanged products between customers, internal operations, and affiliated business units while keeping Logistics informed of required actions.</p><p>• Respond to customer inquiries in a clear and detail-oriented manner through verbal and written communication, providing timely updates on return status and next steps.</p><p>• Enter, update, and maintain transaction data within ERP and customer service platforms to support accurate processing and reporting.</p><p>• Track inventory-related return activity and help ensure product movements are documented correctly across departments.</p><p>• Balance multiple service requests at once by prioritizing urgent matters, following through on outstanding items, and meeting daily operational expectations.</p>