Results for Health Services Specialist Ii Jobs in Minnetonka, MN

Add your latest resume to match with open positions.

The job you are looking for is no longer available. Check out similar results below.

Health Plan Specialist

Minnetonka, MN
remote
Temporary / Contract
19 - 20 USD / Hourly
We are looking for a Health Plan Specialist to support members through high-volume inbound phone interactions and deliver thoughtful, accurate assistance with coverage, billing, and enrollment questions. The person in this role will help guide members through complex situations, document each interaction carefully, and provide dependable service during busy enrollment periods. Success in this position requires strong communication, sound judgment, and the ability to manage multiple systems while maintaining a detail-oriented and member-focused approach. Responsibilities:• Handle a large volume of inbound calls from Medicare members and respond to questions related to plan benefits, invoices, eligibility, and enrollment matters.• Take full ownership of each member inquiry from initial contact through final resolution, ensuring all actions and outcomes are recorded accurately.• Research issues using internal systems and online resources to provide clear answers and timely follow-up on outstanding concerns.• Support members facing more involved or sensitive situations by listening carefully, showing empathy, and explaining next steps in an understandable way.• Maintain a respectful, service-driven tone on every interaction while meeting quality and productivity expectations during peak enrollment periods.• Navigate multiple applications and dual-screen workstations efficiently to verify information, complete documentation, and resolve concerns without unnecessary delays.• Participate in virtual training, team collaboration sessions, and ongoing coaching activities while remaining visible and engaged on camera as required.• Adhere to remote work standards by using company-issued equipment and sustaining a distraction-free home office environment with reliable hard-wired internet connectivity.
2026-10-14T00:00:00Z

Health Plan Specialist - Commercial

Minnetonka, MN
remote
Temporary / Contract
20 - 21 USD / Hourly
We are looking for a customer-focused Health Plan Specialist to support member inquiries. In this role, you will respond to inbound calls from individuals seeking guidance on benefits, billing, and enrollment, while delivering clear, accurate, and compassionate service. This position is ideal for someone who thrives in a fast-paced call center setting, can manage high call volumes during open enrollment, and takes pride in resolving issues thoroughly from start to finish. Responsibilities:• Handle a high volume of inbound member calls, addressing questions related to health plan benefits, premium billing, eligibility, and enrollment details.• Take full ownership of each inquiry by researching concerns, documenting interactions carefully, and ensuring issues are resolved completely and on time.• Use available systems, reference materials, and online resources to provide accurate information and support sound member decisions.• Deliver respectful, attentive service in every interaction while demonstrating empathy and a strong commitment to the member experience.• Manage complex situations with careful problem-solving, clear explanations, and appropriate follow-up when additional action is required.• Maintain detailed and organized records to support quality standards, compliance expectations, and continuity of service.• Participate in virtual training, team meetings, and coaching activities, including camera-on sessions in a remote work environment.• Follow assigned scheduling requirements, including flexibility to work various shifts Monday through Friday and Saturday hours as needed during business demand.• Support peak seasonal workloads, including open enrollment periods, by consistently meeting productivity, attendance, and service expectations.
2026-10-14T00:00:00Z

Benefits Specialist

Eden Prairie, MN
onsite
Temporary / Contract
22 - 24 USD / Hourly
We are seeking a compassionate and service-oriented Employee Benefits Representative to support employees by providing guidance on company benefit programs, leave options, and wellness resources. This role acts as a resource for employees throughout their employment lifecycle, helping them understand available programs and ensuring a positive employee experience.This position is ideal for someone with strong customer service and communication skills who enjoys helping people navigate questions and resolve issues. Key Responsibilities<ul><li>Serve as a primary contact for employees seeking information about benefits.</li><li>Assist employees and direct them to appropriate resources.</li><li>Respond to questions by phone, email, and in person while providing exceptional customer service.</li><li>Partner with benefit vendors and internal teams to resolve employee concerns and escalations.</li><li>Support leave administration processes, including documentation tracking and communication with employees.</li><li>Create and distribute benefits communications, educational materials, and employee resources.</li><li>Participate in employee orientations and informational meetings regarding available programs.</li><li>Track employee inquiries and maintain accurate records of interactions and resolutions.</li></ul>
2026-09-28T00:00:00Z

Medical Front Desk Specialist

Saint Paul, MN
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Medical Front Desk Specialist to support patient-facing operations at a healthcare site in Saint Paul, Minnesota. This Long-term Contract opportunity is ideal for someone who brings strong administrative skills, a service-minded approach, and confidence working in a fast-paced clinical setting. In this role, you will help create a welcoming experience for patients while coordinating registration, scheduling, and accurate record maintenance through an electronic health record platform. Responsibilities: • Welcome patients and visitors professionally, providing helpful guidance and ensuring a positive front desk experience. • Manage patient check-in and registration activities, confirming demographic details and collecting required information accurately. • Coordinate appointment scheduling and make updates or changes as needed to support daily clinic operations. • Answer and direct incoming calls on a multi-line phone system while responding to routine questions with professionalism and care. • Verify insurance information and assist with resolving basic coverage or registration-related issues before appointments. • Maintain patient documentation within the electronic health record system, ensuring records remain complete, accurate, and confidential. • Address patient concerns at the front desk or by phone and escalate issues appropriately when additional support is needed. • Support central registration functions across clinic locations while following established operational and privacy standards. • Work assigned clinic hours, including one late evening shift each week, to meet patient access needs.
2026-10-07T00:00:00Z

Medical Customer Service Rep

Minneapolis, MN
remote
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Medical Customer Service Rep to support a healthcare organization serving members in Minneapolis, Minnesota. This is a Contract position for a customer-focused individual who can handle high-volume inquiries with accuracy, empathy, and efficiency. In this role, you will assist members with benefits-related questions, claims concerns, and provider billing issues while helping them understand available healthcare services and coverage options. Responsibilities: • Handle incoming calls from health plan members and provide clear guidance on benefits, coverage details, and claim-related questions. • Investigate member concerns involving balances billed by providers and explain next steps for resolving payment or statement issues. • Review provider network information to help members identify participating healthcare providers and facilities. • Explain authorization guidelines for medical services and help callers understand when prior approval may be required. • Support members with navigating healthcare services, including arranging or clarifying transportation scheduling when applicable. • Document customer interactions thoroughly and maintain accurate records of inquiries, actions taken, and follow-up needs. • Deliver attentive service in a fast-paced call center environment while meeting quality and response expectations.
2026-10-06T00:00:00Z

5 results for Health Services Specialist Ii in Minnetonka, MN