<p>We are seeking a compassionate and service-oriented Employee Benefits Representative to support employees by providing guidance on company benefit programs, leave options, and wellness resources. This role acts as a resource for employees throughout their employment lifecycle, helping them understand available programs and ensuring a positive employee experience.</p><p>This position is ideal for someone with strong customer service and communication skills who enjoys helping people navigate questions and resolve issues.</p><p><br></p><p>Key Responsibilities</p><ul><li>Serve as a primary contact for employees seeking information about benefits.</li><li>Assist employees and direct them to appropriate resources.</li><li>Respond to questions by phone, email, and in person while providing exceptional customer service.</li><li>Partner with benefit vendors and internal teams to resolve employee concerns and escalations.</li><li>Support leave administration processes, including documentation tracking and communication with employees.</li><li>Create and distribute benefits communications, educational materials, and employee resources.</li><li>Participate in employee orientations and informational meetings regarding available programs.</li><li>Track employee inquiries and maintain accurate records of interactions and resolutions.</li></ul>
We are looking for a Health Services Specialist II to support health plan operations and provide high-quality service to members, providers, and internal teams in Minnesota. This Long-term Contract position is ideal for someone who combines strong administrative coordination with clear communication and a solid understanding of healthcare processes. This role will help manage authorizations, maintain accurate records, and contribute to efficient service delivery in a fast-paced environment.<br><br>Responsibilities:<br>• Respond to inquiries from members, providers, and internal partners with timely, accurate, and attentive service.<br>• Review authorization-related information, verify required details, and help ensure requests are processed correctly.<br>• Coordinate documentation, status updates, and follow-up activities to keep work moving efficiently across teams.<br>• Maintain accurate records within health plan systems and support data quality through careful review of entries and submissions.<br>• Assist with onboarding or training support by sharing process guidance and answering routine operational questions.<br>• Use internet-based tools and internal platforms to research information, track cases, and complete assigned tasks.<br>• Support sourcing, submittal tracking, or related administrative activities as needed by the business team.<br>• Apply healthcare knowledge and medical terminology to interpret information and route issues appropriately.<br>• Contribute to quality-focused workflows by identifying discrepancies and escalating concerns when necessary.
We are looking for a Medical Front Desk Specialist to support patient-facing operations at a healthcare site in Saint Paul, Minnesota. This Long-term Contract opportunity is ideal for someone who brings strong administrative skills, a service-minded approach, and confidence working in a fast-paced clinical setting. In this role, you will help create a welcoming experience for patients while coordinating registration, scheduling, and accurate record maintenance through an electronic health record platform.<br><br>Responsibilities:<br>• Welcome patients and visitors professionally, providing helpful guidance and ensuring a positive front desk experience.<br>• Manage patient check-in and registration activities, confirming demographic details and collecting required information accurately.<br>• Coordinate appointment scheduling and make updates or changes as needed to support daily clinic operations.<br>• Answer and direct incoming calls on a multi-line phone system while responding to routine questions with professionalism and care.<br>• Verify insurance information and assist with resolving basic coverage or registration-related issues before appointments.<br>• Maintain patient documentation within the electronic health record system, ensuring records remain complete, accurate, and confidential.<br>• Address patient concerns at the front desk or by phone and escalate issues appropriately when additional support is needed.<br>• Support central registration functions across clinic locations while following established operational and privacy standards.<br>• Work assigned clinic hours, including one late evening shift each week, to meet patient access needs.
We are looking for a Medical Customer Service Rep to support a healthcare organization serving members in Minneapolis, Minnesota. This is a Contract position for a customer-focused individual who can handle high-volume inquiries with accuracy, empathy, and efficiency. In this role, you will assist members with benefits-related questions, claims concerns, and provider billing issues while helping them understand available healthcare services and coverage options.<br><br>Responsibilities:<br>• Handle incoming calls from health plan members and provide clear guidance on benefits, coverage details, and claim-related questions.<br>• Investigate member concerns involving balances billed by providers and explain next steps for resolving payment or statement issues.<br>• Review provider network information to help members identify participating healthcare providers and facilities.<br>• Explain authorization guidelines for medical services and help callers understand when prior approval may be required.<br>• Support members with navigating healthcare services, including arranging or clarifying transportation scheduling when applicable.<br>• Document customer interactions thoroughly and maintain accurate records of inquiries, actions taken, and follow-up needs.<br>• Deliver attentive service in a fast-paced call center environment while meeting quality and response expectations.
We are looking for a detail-oriented Payroll & Benefits Specialist to support payroll and benefits operations for a multi-state workforce in Minneapolis, Minnesota. This Long-term Contract position is ideal for someone who can manage high-volume payroll activity, maintain accurate records, and provide responsive support to employees and managers. The role also partners with internal teams and external vendors to help ensure payroll processing, benefit administration, reporting, and compliance activities are completed accurately and on schedule.<br><br>Responsibilities:<br>• Manage assigned portions of recurring and off-cycle payroll processing for employees working across multiple states, ensuring timely and accurate completion.<br>• Review and apply employee pay-related updates such as hires, separations, compensation changes, deductions, garnishments, leave adjustments, retroactive corrections, and one-time payments.<br>• Validate payroll entries, reconcile payroll results, and investigate discrepancies to resolve routine and moderately complex issues.<br>• Prepare payroll summaries, funding support, and related documentation while maintaining complete and organized payroll records.<br>• Answer employee and leadership questions related to pay, deductions, accruals, garnishments, and payroll procedures, and support payroll setup during onboarding.<br>• Administer benefit enrollment activity, status changes, qualifying life events, and terminations while keeping benefit records current and accurate.<br>• Coordinate payroll-related benefit deductions, support open enrollment tasks, and work with vendors and internal partners to address administrative issues.<br>• Assist with payroll and benefits reporting, audit support, year-end activities, tax notice research, and payroll-to-general-ledger reconciliation.<br>• Serve as a knowledgeable user of payroll, benefits, HR, and timekeeping systems by supporting testing, troubleshooting, approved updates, and process improvements.
We are looking for a Payroll & Benefits Specialist to support payroll and benefits operations for a Contract position based in St Paul, Minnesota. This role is ideal for someone who can balance detailed payroll processing with responsive employee support, while maintaining accuracy, confidentiality, and compliance. The position focuses on payroll administration, benefits coordination, leave-related adjustments, and issue resolution across recurring pay cycles.<br><br>Responsibilities:<br>• Manage payroll updates throughout each pay period, ensuring employee data changes are entered accurately and on time.<br>• Run payroll from end to end, including reviewing time records, coordinating payments, handling related payment requests, and resolving processing issues.<br>• Calculate and correct complex payroll exceptions such as prorated earnings, retroactive adjustments spanning multiple periods, and other manual pay corrections.<br>• Investigate payroll tax notices, filing discrepancies, and refund issues identified through automated payroll systems.<br>• Oversee the process for outstanding and uncashed payroll checks, including regular follow-up and annual review activities.<br>• Administer employee benefit communications and enrollments, while providing support for health benefit questions and service-related issues.<br>• Review benefit data feeds for errors, reconcile deductions and carrier records each month, and resolve mismatches promptly.<br>• Process benefit updates tied to qualifying life events, including premium adjustments and retroactive corrections where needed.<br>• Coordinate leave-related payroll activity, including wage replacement calculations, benefit premium continuation, employee contribution tracking, and ongoing case monitoring between payroll cycles.<br>• Maintain accurate records, protect sensitive payroll and benefits information, and assist with additional administrative duties as needed.
<p>We are hiring <strong>Patient Access Representatives</strong> to support a busy healthcare environment. This is an <strong>onsite, patient-facing position</strong> focused on registration, check-in, insurance verification, and providing a positive experience for patients.</p><p>A variety of full-time, part-time, day, evening, overnight, and casual/per diem schedules may be available. Set schedules generally follow a two-week rotating schedule and may include weekend coverage depending on the shift. Shift times can range from early mornings through overnight hours, depending on the department and business need. Casual/per diem opportunities do not have a set schedule and vary based on available shifts and candidate availability.</p><p>As a Patient Access Representative, you will work directly with patients throughout the registration and check-in process. Depending on the assigned area, the position may involve <strong>working at a front desk or walking to patients within the department</strong> to complete registration.</p>