Results for Health Plan Specialist Medicaid Jobs in Minnetonka, MN

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Health Plan Specialist - Commercial

Minnetonka, MN
remote
Temporary / Contract
20 - 21 USD / Hourly
We are looking for a customer-focused Health Plan Specialist to support member inquiries. In this role, you will respond to inbound calls from individuals seeking guidance on benefits, billing, and enrollment, while delivering clear, accurate, and compassionate service. This position is ideal for someone who thrives in a fast-paced call center setting, can manage high call volumes during open enrollment, and takes pride in resolving issues thoroughly from start to finish. Responsibilities:• Handle a high volume of inbound member calls, addressing questions related to health plan benefits, premium billing, eligibility, and enrollment details.• Take full ownership of each inquiry by researching concerns, documenting interactions carefully, and ensuring issues are resolved completely and on time.• Use available systems, reference materials, and online resources to provide accurate information and support sound member decisions.• Deliver respectful, attentive service in every interaction while demonstrating empathy and a strong commitment to the member experience.• Manage complex situations with careful problem-solving, clear explanations, and appropriate follow-up when additional action is required.• Maintain detailed and organized records to support quality standards, compliance expectations, and continuity of service.• Participate in virtual training, team meetings, and coaching activities, including camera-on sessions in a remote work environment.• Follow assigned scheduling requirements, including flexibility to work various shifts Monday through Friday and Saturday hours as needed during business demand.• Support peak seasonal workloads, including open enrollment periods, by consistently meeting productivity, attendance, and service expectations.
2026-10-14T00:00:00Z

Medical Front Desk Specialist

Minneapolis, MN
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for a Spanish Bilingual Medical Front Desk Specialist to support a busy healthcare setting. This Long-term Contract position will serve as a key point of contact for patients, helping create a welcoming experience while keeping registration, scheduling, and front office activities organized and accurate. The role requires strong coordination skills, comfort working in a multi-specialty environment, and attention to detail when handling patient information, appointments, and payments. Responsibilities:• Welcome patients at the front desk, complete the arrival process, and create a courteous and detail-focused first impression.• Arrange appointments for multiple service lines, including medical, behavioral health, optometry, and dental care, while maintaining accurate calendar availability.• Enter and maintain patient demographic, guarantor, and insurance information in Epic applications such as Cadence, Prelude, and Wisdom.• Review coverage details and complete front-end financial clearance tasks to support accurate billing and eligibility workflows.• Receive co-pays and other patient payments, process transactions correctly, and complete daily cash balancing procedures.• Assist patients with forms and required privacy-related documents, ensuring they receive appropriate information during registration.• Coordinate support services such as interpreters and transportation when needed to help patients access care.• Respond to incoming calls, address routine questions, manage reminder activity, and handle rescheduling requests through scheduling work queues.• Work closely with clinical staff to monitor patient flow, resolve appointment discrepancies, and help keep operations running efficiently.• Prepare and distribute routine operational and financial reports related to front desk activity and daily transactions.
2026-10-16T00:00:00Z

Medical Front Desk Specialist

Saint Paul, MN
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Medical Front Desk Specialist to support patient-facing operations at a healthcare site in Saint Paul, Minnesota. This Long-term Contract opportunity is ideal for someone who brings strong administrative skills, a service-minded approach, and confidence working in a fast-paced clinical setting. In this role, you will help create a welcoming experience for patients while coordinating registration, scheduling, and accurate record maintenance through an electronic health record platform. Responsibilities: • Welcome patients and visitors professionally, providing helpful guidance and ensuring a positive front desk experience. • Manage patient check-in and registration activities, confirming demographic details and collecting required information accurately. • Coordinate appointment scheduling and make updates or changes as needed to support daily clinic operations. • Answer and direct incoming calls on a multi-line phone system while responding to routine questions with professionalism and care. • Verify insurance information and assist with resolving basic coverage or registration-related issues before appointments. • Maintain patient documentation within the electronic health record system, ensuring records remain complete, accurate, and confidential. • Address patient concerns at the front desk or by phone and escalate issues appropriately when additional support is needed. • Support central registration functions across clinic locations while following established operational and privacy standards. • Work assigned clinic hours, including one late evening shift each week, to meet patient access needs.
2026-10-07T00:00:00Z

Medical Collections Representative

Minneapolis, MN
remote
Temporary / Contract
20 - 21 USD / Hourly
We are seeking an experienced Medical Collections Representative with a strong background in hospital collections to join our team. This fully remote position is responsible for resolving outstanding hospital accounts receivable, following up with insurance payers, identifying denial trends, and ensuring timely reimbursement. The ideal candidate has experience working hospital accounts, understands the revenue cycle, and can independently manage a high-volume workload while maintaining accuracy and professionalism. The Medical Collection Representative will be an integral part of one of our prestigious health systems. Key Responsibilities<ul><li>Manage and collect on outstanding hospital accounts receivable.</li><li>Follow up with commercial, government, and managed care payers regarding claim status, denials, underpayments, and appeals.</li><li>Research and resolve billing and reimbursement discrepancies.</li><li>Review explanation of benefits (EOBs), remittance advice, and payer correspondence.</li><li>Submit appeals, reconsiderations, and supporting documentation as needed.</li><li>Document all collection activities accurately within the patient accounting system.</li><li>Identify reimbursement trends and escalate payer issues appropriately.</li><li>Work assigned accounts to meet productivity and collection goals.</li><li>Collaborate with internal teams to resolve claim edits, denials, and payment delays.</li><li>Maintain compliance with HIPAA and all applicable healthcare regulations.</li></ul>
2026-10-12T00:00:00Z

Medical Customer Service Rep

Minneapolis, MN
remote
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Medical Customer Service Rep to support a healthcare organization serving members in Minneapolis, Minnesota. This is a Contract position for a customer-focused individual who can handle high-volume inquiries with accuracy, empathy, and efficiency. In this role, you will assist members with benefits-related questions, claims concerns, and provider billing issues while helping them understand available healthcare services and coverage options. Responsibilities: • Handle incoming calls from health plan members and provide clear guidance on benefits, coverage details, and claim-related questions. • Investigate member concerns involving balances billed by providers and explain next steps for resolving payment or statement issues. • Review provider network information to help members identify participating healthcare providers and facilities. • Explain authorization guidelines for medical services and help callers understand when prior approval may be required. • Support members with navigating healthcare services, including arranging or clarifying transportation scheduling when applicable. • Document customer interactions thoroughly and maintain accurate records of inquiries, actions taken, and follow-up needs. • Deliver attentive service in a fast-paced call center environment while meeting quality and response expectations.
2026-10-06T00:00:00Z

Patient Access Representative

Cambridge, MN
onsite
Temporary / Contract
20 - 22 USD / Hourly
We are looking for a Patient Access Representative to join a healthcare team in Cambridge, Minnesota on a Contract basis. This position plays an important role in creating a smooth arrival experience for patients while supporting accurate registration, insurance validation, and financial clearance activities. The ideal candidate will bring strong communication skills, attention to detail, and the ability to manage administrative tasks efficiently in a fast-paced clinical setting. Responsibilities: • Welcome patients and visitors professionally, creating a positive and supportive front-desk experience. • Complete patient intake by entering and updating demographic, insurance, and contact information with a high degree of accuracy. • Confirm coverage details, eligibility, and benefit information to help prevent billing issues and delays in care. • Collect copayments, deductibles, and other patient-responsible amounts in accordance with established procedures. • Guide patients through available financial assistance options and support them with required application steps. • Maintain registration records, forms, and signatures within Epic and other relevant systems to ensure complete documentation. • Investigate and correct account discrepancies or registration errors to support clean claim submission and efficient follow-up. • Coordinate appointment scheduling changes and updates when needed to support patient access operations.
2026-10-16T00:00:00Z

6 results for Health Plan Specialist Medicaid in Minnetonka, MN