<p>We are looking for a detail-oriented Medical Receptionist to join our team in Minneapolis, Minnesota on a part-time basis. As a Patient Care Coordinator, you will play a pivotal role in ensuring a seamless experience for patients while supporting clinic operations. This is a Contract position within the healthcare industry, offering a dynamic and collaborative work environment.</p><p><br></p><p>Responsibilities:</p><p>• Welcome and check in patients for clinic and radiology appointments, ensuring a friendly and efficient experience.</p><p>• Provide clear instructions to patients regarding required forms and documentation.</p><p>• Collect and verify demographic and insurance information, entering details accurately into the NextGen system for billing purposes.</p><p>• Process patient payments, including co-pays, swiftly and accurately.</p><p>• Prepare daily charts for scheduled appointments to maintain efficient clinic operations.</p><p>• Assist patients in scheduling follow-up appointments and provide guidance on the patient portal.</p><p>• Coordinate interpreter services for patients requiring language assistance.</p><p>• Update and maintain the provider database within NextGen to ensure accurate tracking of referring providers.</p><p>• Keep the front office area tidy and organized, including restocking supplies and maintaining a welcoming environment.</p><p>• Collaborate with clinic staff to support smooth workflows and continuity of care for patients.</p>
We are looking for a dedicated Admissions Representative to join our team in Minneapolis, Minnesota. As part of the higher education industry, this long-term contract position offers an exciting opportunity to contribute to the success of applicants and learners through exceptional operational and customer service support. This role will involve both production-focused tasks and non-production activities aimed at improving processes, solving challenges, and enhancing overall experiences.<br><br>Responsibilities:<br>• Ensure high-quality production output by meeting daily and weekly performance goals.<br>• Gain comprehensive knowledge of workflows across the department and cross-train in areas outside of primary expertise.<br>• Address escalated issues and resolve applicant and learner concerns while identifying systematic challenges.<br>• Facilitate training sessions and serve as a subject matter expert to support colleagues and internal stakeholders.<br>• Collaborate with internal teams, including Enrollment Services and the Registrar’s Office, to enhance processes and solve operational issues.<br>• Participate in continuous improvement initiatives to optimize workflows, reduce cycle times, and improve service quality.<br>• Conduct quality assurance activities to identify and address process defects and enhance individual performance.<br>• Manage and maintain documentation and knowledge systems to ensure accurate and accessible resources for team members.<br>• Contribute to skill development by engaging in training opportunities related to leadership, data analytics, and operational strategies.<br>• Assist in creating a positive and inclusive environment that fosters growth and adaptability.
