<p>Join a dynamic team as a Front Desk Specialist and be the first point of contact for clients and visitors! This entry-level opportunity is ideal for candidates with 0-1 year of professional experience seeking to launch a rewarding career in administrative and customer support.</p><p><strong>Responsibilities:</strong></p><ul><li>Greet visitors warmly, answer incoming calls, and manage front desk operations</li><li>Maintain visitor logs and assist with basic office tasks</li><li>Provide exceptional customer service to clients, staff, and guests</li><li>Coordinate meeting room bookings and support daily office needs</li><li>Manage incoming and outgoing mail and deliveries</li><li>Perform light administrative duties such as filing, scanning, and data entry</li></ul><p>Interested in starting your administrative career? Apply today or call 612-656-0250 to be considered. </p>
<p>We are looking for a Front Desk Coordinator to join a team in Brooklyn Park, Minnesota. In this role, you will serve as the first point of contact for visitors, ensuring an attentive and welcoming experience. This is a long-term contract position where you will play a key role in supporting daily operations and assisting various city departments.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors, providing a friendly and attentive first impression.</p><p>• Direct individuals to the appropriate departments or personnel based on their needs.</p><p>• Offer general information about city services, policies, and procedures.</p><p>• Handle utility bill payments, including processing both drop-box and walk-in payments.</p><p>• Manage scheduling for public conference rooms and city appointments.</p><p>• Update and maintain lobby information screens with relevant city updates.</p><p>• Assist with mailroom tasks, such as sorting mail and operating mailroom equipment.</p><p>• Address sensitive or complex inquiries by routing them to the appropriate staff members.</p><p>• Complete administrative tasks and projects for various city departments.</p>
We are looking for a Front Desk Coordinator to join our team in Minnetonka, Minnesota. This contract position is ideal for someone with a strong background in administrative assistance and customer service who is detail oriented. The role involves managing daily front desk operations while providing excellent support to visitors and staff.<br><br>Responsibilities:<br>• Serve as the primary point of contact at the front desk, welcoming visitors and addressing inquiries with a high level of professionalism.<br>• Manage a multi-line phone system, directing calls to appropriate departments and handling messages efficiently.<br>• Perform administrative tasks such as scheduling appointments, organizing files, and maintaining office supplies.<br>• Provide concierge services to enhance the experience of clients and guests.<br>• Execute data entry tasks with accuracy and attention to detail.<br>• Assist in coordinating meetings and preparing necessary documents for staff.<br>• Monitor and maintain the reception area to ensure a clean and organized environment.<br>• Utilize Microsoft Office tools, including Word, Excel, and Outlook, to support daily operations.<br>• Collaborate with team members to ensure smooth office workflow and address any immediate needs.
<p>Our company is seeking a receptionist to support daily front-desk operations by managing incoming inquiries, assisting with administrative tasks, and ensuring accurate handling and organization of information.</p><p><br></p><p>Responsibilities:</p><ul><li>Greet and direct visitors in a courteous and professional manner.</li><li>Answer and route phone calls, taking messages as needed.</li><li>Manage incoming and outgoing mail and deliveries.</li><li>Maintain organized reception area and meeting spaces.</li><li>Schedule appointments, meetings, and coordinate conference room usage.</li><li>Support various administrative tasks, including data entry, filing, and document preparation.</li><li>Assist with onboarding of new staff and support team-wide events or initiatives.</li><li>Utilize digital tools and office systems (CRM platforms, shared calendars, etc.) to support operational efficiency.</li></ul><p><br></p>
We are looking for an experienced Facilities Manager to oversee daily operations and ensure the smooth functioning of our facilities in Brooklyn Park, Minnesota. This is a long-term contract position, offering the opportunity to collaborate with a dynamic team in the local government sector. The ideal candidate will play a crucial role in supervising staff, managing vendor relationships, and maintaining an efficient and organized environment.<br><br>Responsibilities:<br>• Supervise and manage a team of staff to ensure daily operations run efficiently and effectively.<br>• Oversee membership services and act as a liaison between management and members to address inquiries and ensure satisfaction.<br>• Coordinate with vendor contractors to monitor the completion of tasks and facilitate the payment of invoices.<br>• Document and maintain processes to ensure consistency and accountability in day-to-day operations.<br>• Utilize software tools such as officeRND Flex to manage facility operations and streamline workflows.<br>• Provide support at the front desk, assisting with customer inquiries and ensuring excellent service.<br>• Organize and oversee the use of conference rooms and other facilities, ensuring they are well-maintained and properly utilized.<br>• Ensure compliance with safety protocols and company policies in all facility-related activities.<br>• Collaborate with management to address operational challenges and improve overall efficiency.
<p>We are looking for a detail-oriented Administrative Assistant to join our client during their busy season. This is a contract position through April, offering an excellent opportunity to contribute to a dynamic organization. The ideal candidate will play a vital role in managing front desk operations and supporting administrative tasks with precision and efficiency. Responsibilities:</p><ul><li>Serve as the primary point of contact at the front desk, welcoming visitors and handling inquiries.</li><li>Organize and scan physical documents into electronic filing systems for easy access and record-keeping.</li><li>Coordinate and schedule appointments, ensuring seamless calendar management.</li><li>Manage incoming calls and direct them to the appropriate departments.</li><li>Assist with processing and organizing of forms and documentation.</li><li>Maintain office supplies inventory and ensure the workspace is well-stocked.</li><li>Support the team with general administrative tasks, including data entry and file management.</li><li>Collaborate with team members to uphold efficient office operations.</li></ul>
<p>We are looking for an entry-level IT Support Specialist to join our team. This role is supporting day-to-day technical needs across multiple locations. The ideal candidate is eager to learn, has a basic foundation in IT support, and is committed to providing friendly, reliable phone and onsite support. This role is a great opportunity to build hands-on experience in a dynamic environment while growing your technical skill set.</p><p><br></p><ul><li>Provide front-line IT support and assist with basic technical issues</li><li>Troubleshoot hardware, software, and simple network/connectivity problems</li><li>Support end users with workstation setups, device configuration, and peripheral equipment</li><li>Document steps taken and update service tickets accurately</li><li>Escalate complex issues to senior technicians when needed</li><li>Maintain a customer-first mindset when helping users</li><li>(Preferred) Provide basic support for clinical/healthcare applications or equipment</li></ul><p><br></p>
<p>We are seeking a highly organized and proactive Office Manager to join our growing organization. In this position, you will be responsible for overseeing the daily operations of our office, managing administrative tasks, and ensuring a productive and professional work environment. The Office Manager will play a vital role in supporting staff and executives while ensuring the office runs efficiently and smoothly.</p><p> </p><p><strong>Responsibilities:</strong></p><ol><li>Oversee and manage general office operations, including supply inventory, equipment maintenance, and vendor relationships.</li><li>Provide ongoing support to staff and executives, including scheduling, meeting coordination, and operational tasks.</li><li>Supervise and maintain office procedures, ensuring compliance with company standards.</li><li>Greet and assist visitors, vendors, and clients with a warm and professional demeanor.</li><li>Handle inbound and outbound mail, including courier services and document management.</li><li>Organize and manage office events, meetings, conference calls, and team-building activities.</li><li>Prepare, edit, and manage reports, documents, and spreadsheets.</li><li>Ensure the office environment remains organized, clean, and conducive to productivity.</li><li>Oversee the administrative team, align schedules to ensure front desk is always covered, helping with miscellaneous administrative tasks, and ordering office supplies. </li><li>Support all communications, ensuring social media consultants are proactive in their workload. </li><li>Communicating with property and insurance brokers. Retain Vendor relations. </li></ol>
We are looking for a dedicated Customer Service Representative with strong dispatching skills to join our team in Plymouth, Minnesota. In this role, you will focus on coordinating service calls, managing schedules, and ensuring smooth communication between customers and technicians. This is a long-term contract position offering an opportunity to work in a fast-paced and dynamic environment.<br><br>Responsibilities:<br>• Handle incoming customer calls, including urgent situations, follow-ups, and service inquiries.<br>• Schedule and coordinate service calls to ensure timely responses.<br>• Generate and manage dispatch tickets for service requests.<br>• Assign service technicians to specific calls and provide post-call debriefs.<br>• Update technician schedules and availability in the system.<br>• Maintain and organize the dispatch board to track daily activities.<br>• Anticipate and plan workloads to optimize team efficiency.<br>• Provide technicians with relevant information and support as needed.<br>• Monitor and update new and existing service tickets within the system.
We are looking for a dedicated Customer Service Representative to join our team in Plymouth, Minnesota. This role focuses on dispatching and coordinating service calls while maintaining effective communication with technicians and customers. As a long-term contract position, it offers the opportunity to contribute to a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Respond to incoming calls, including emergency requests, service inquiries, and follow-ups, ensuring prompt and attentive communication.<br>• Schedule and coordinate service calls efficiently to meet customer needs.<br>• Create and manage dispatch tickets for incoming service requests.<br>• Assign service technicians to specific calls and conduct debriefs after job completion.<br>• Update systems with technician availability and schedules to optimize workflow.<br>• Maintain and organize the dispatch board to ensure accurate scheduling.<br>• Analyze workload forecasts to assist in resource planning.<br>• Provide technicians with essential information and ongoing support during service calls.<br>• Monitor and update tickets to ensure accurate tracking and resolution.
<p>This position will act as the key liaison between our client's residential and commercial clients and the service department, ensuring seamless communication and exceptional service delivery. Ideal candidate thrives in a dynamic environment, excels at managing schedules, and takes pride in maintaining accurate records while providing top-notch client support.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and confirm service appointments with both residential and commercial clients, addressing rescheduling needs as required.</p><p>• Maintain accurate client records, including service histories and invoices, using the designated CRM system.</p><p>• Monitor service completion and ensure all work orders and client information are properly documented and organized.</p><p>• Collaborate with the service team to relay client requests and ensure timely responses.</p><p>• Assist with managing accounts receivable for clients with overdue balances.</p><p>• Identify opportunities for process improvement in scheduling and client communication workflows.</p><p>• Professionally handle incoming calls and promptly respond to client inquiries.</p><p>• Draft and distribute newsletters, industry updates, and other client communications to keep clients informed.</p><p>• Perform additional administrative tasks and support service coordination as needed.</p>
<p>We are looking for a detail-oriented Service Coordinator to join our team in Plymouth, Minnesota. In this role, you will oversee various service activities, including projects, product administration, and maintenance requests. This position involves direct collaboration with customers, vendors, and technicians, as well as close coordination with internal teams.</p><p><br></p><p>Responsibilities:</p><p>• Oversee customer service work orders from initiation to completion.</p><p>• Handle customer projects to ensure timely service delivery.</p><p>• Build and maintain strong customer relationships.</p><p>• Coordinate service requests, including off-hours and overnight projects, as part of a rotational on-call system.</p><p>• Schedule and manage technicians for service tasks.</p><p>• Collaborate with internal teams.</p><p>• Generate and manage data reports.</p><p><br></p>
<p>We are looking for a contract to to hire, dedicated and detail-oriented Member Services Representative to join our team in St. Paul, Minnesota. This role involves delivering excellent customer experiences in a fast-paced call center environment. As part of a long-term contract position, you will play a vital role in assisting customers and maintaining high service standards.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming customer inquiries efficiently and courteously, ensuring customer satisfaction.</p><p>• Provide accurate information about services and resolve issues in a timely manner.</p><p>• Utilize computer systems to document customer interactions and update records.</p><p>• Maintain high typing accuracy to meet operational requirements.</p><p>• Collaborate with team members to improve service delivery and share best practices.</p><p>• Adapt to a fast-paced work environment while managing multiple tasks simultaneously.</p><p>• Uphold company policies and procedures in all customer interactions.</p><p>• Assist with escalated concerns, ensuring proper resolution and follow-up.</p><p>• Monitor and report customer feedback to help identify areas for improvement.</p>
<p>Client Service Associate</p><p>Are you passionate about delivering outstanding customer service in the financial services industry? We are seeking a Client Service/Account Management Associate to provide efficient support to clients, advisors, and external parties while ensuring high client satisfaction.</p><p>Key Responsibilities</p><p>· Enter and maintain accurate client information in firms systems.</p><p>· Review new business, renewals, and endorsements for accuracy.</p><p>· Respond to client inquiries promptly and professionally.</p><p>· Assist with rating new business and providing marketing recommendations.</p><p>· Prepare proposals to help clients understand their options.</p><p>· Follow up on outstanding items and manage open activities.</p><p>· Identify cross-selling and up-sale opportunities.</p><p>· Report and monitor claims, ensuring proper follow-up per procedures.</p><p>· Maintain up-to-date knowledge of policies.</p><p>· Build strong relationships with 3rd parties, producers, and teammates.</p><p>Qualifications</p><p>· Preferred Experience: Client support in financial services with insurance industry experience.</p><p>· Licensing: State insurance license (or willingness to obtain).</p><p>· Technical Skills: Proficiency with systems, Microsoft Office, and data entry.</p><p>· Soft Skills: Strong communication, customer service focus, and organizational abilities.</p><p>This role offers the chance to make a meaningful impact while working in a collaborative, fast-paced environment.</p><p>Ready to Apply? Contact Douglas Rickart at 612-249-0330, connect with him on LinkedIn, or click the application link to get started!</p><p><br></p>
<p>Are you known for your empathy, professionalism, and knack for problem-solving? Join our team as a Customer Service Representative and help us deliver outstanding service to our clients and customers!</p><p>What You’ll Do:</p><ul><li>Provide prompt, friendly support via phone, email, and in-person interactions</li><li>Resolve customer inquiries, issues, and complaints efficiently</li><li>Document interactions, follow company policies, and maintain accurate records</li><li>Collaborate with teammates to create positive experiences</li><li>Uphold our company’s high ethical standards and commitment to innovation</li></ul><p><br></p><p>Ready to take the next step in your career? Apply today or call 612-656-0250 to apply.</p><p><br></p>
<p>Are you an excellent communicator with a passion for helping others? Our company is seeking a skilled Call Center / Customer Service Representative for a project-based opportunity. You'll play a key role in providing outstanding service, resolving customer inquiries, and supporting our team’s strategic priorities for a defined project period.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer calls, emails, and chats with professionalism and empathy.</li><li>Resolve customer issues and support inquiries in a timely manner.</li><li>Accurately document interactions and update customer records.</li><li>Collaborate with team members to ensure consistent and high-quality service.</li><li>Meet established performance metrics and project deadlines.</li></ul>
<p><strong>Job Title: Account Coordinator</strong></p><p><strong>Position Overview:</strong></p><p>The Account Coordinator will work closely with both the sales and account management teams to support the end-to-end client lifecycle, including opportunity creation and finalization in the CRM, assisting with proposal preparation, and processing purchase and change orders. This role requires a strong understanding of administrative tasks in sales operations and the ability to ensure seamless workflow across accounts.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist in creating, managing, and closing opportunities within the CRM system.</li><li>Support proposal development, including gathering required documentation and coordinating input from relevant teams.</li><li>Process purchase orders and change orders, ensuring all documentation meets company and client requirements.</li><li>Maintain accurate client and account records; update CRM and internal systems regularly.</li><li>Collaborate cross-functionally with sales, account managers, and other support teams to deliver timely and high-quality client service.</li><li>Monitor the status of active projects and communicate updates to stakeholders as needed.</li><li>Prepare and track various sales documentation, reports, and correspondence.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Demonstrated experience in an administrative, sales support, or account coordination role.</li><li>Strong organizational and communication skills, with an ability to manage multiple tasks and deadlines.</li><li>Familiarity with CRM platforms (e.g., Salesforce, HubSpot, or similar) is preferred.</li><li>Proficient in Microsoft Office Suite (Word, Excel, Outlook) or equivalent productivity tools.</li><li>Attention to detail and problem-solving mindset.</li><li>Ability to work effectively in a fast-paced, team-oriented environment.</li></ul>
<p>We are looking for a <strong>Customer Service Representative</strong> to join our team in St. Paul, MN for a short-term assignment. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is passionate about providing excellent customer service. The primary focus of this position is to assist customers by answering inquiries, processing requests, and supporting internal teams with administrative tasks.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide friendly and professional customer service via phone, email, and in-person interactions.</li><li>Address customer inquiries, concerns, and complaints in a timely and efficient manner.</li><li>Process orders, returns, and account updates while ensuring accuracy.</li><li>Maintain and update customer records in company databases.</li><li>Assist with data entry, documentation, and administrative support as needed.</li><li>Collaborate with internal teams to resolve customer issues and ensure smooth operations.</li><li>Follow company policies and procedures to ensure compliance and consistency in customer service delivery.</li><li>Identify opportunities for process improvements to enhance the customer experience.</li></ul><p><br></p>
We are looking for a detail-oriented Client Support Specialist to join our team in Saint Paul, Minnesota. In this role, you will play a crucial part in providing exceptional customer service, handling inbound and outbound communications, and resolving technical issues efficiently. This is a long-term contract position, offering the opportunity to work both remotely and on-site in a hybrid schedule.<br><br>Responsibilities:<br>• Respond promptly and accurately to customer inquiries, including setting up new users and terminating access for former employees.<br>• Provide updates and support to newly referred customers during their onboarding process.<br>• Address support requests, including password resets and technical issues, ensuring timely resolutions.<br>• Analyze data from calls and tickets to identify trends and recommend improvements to support processes.<br>• Utilize Microsoft Excel to manage data entry and maintain accurate records.<br>• Collaborate with team members to ensure customer satisfaction and efficient service delivery.<br>• Maintain professionalism and confidentiality when handling sensitive information.<br>• Assist in managing and resolving support tickets, demonstrating problem-solving abilities.<br>• Communicate effectively with customers and stakeholders to address concerns and provide solutions.
