<p>We are seeking a proactive and technically skilled IT Support Specialist to provide both deskside support and End-User Computing (EUC) services to our corporate users. This role is responsible for managing the full lifecycle of endpoint devices, supporting user account management, and ensuring a seamless technology experience for employees across the organization.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Configure and deploy endpoints for new hires, ensuring all enterprise applications are installed via Microsoft Endpoint Configuration Manager (MECM).</li><li>Provide deskside support for hardware and software issues, including Windows 10/11 and Microsoft 365.</li><li>Participate in the administration of Microsoft Teams and other collaboration tools.</li><li>Assist employees with Microsoft EntraID Multi-Factor Authentication (MFA) enrollment and provide ongoing support.</li><li>Provision and deprovision user accounts in Active Directory and EntraID.</li><li>Troubleshoot returned endpoints to determine if they require warranty repair or should be recycled.</li><li>Manage incoming deliveries of IT assets and prepare for deployment or reuse.</li><li>Set up new workspaces, including mounting dual monitors and managing cable routing.</li><li>Support mobile device management (iPhones, iPads, Windows devices) using Microsoft Intune.</li><li>Handle escalated technical support cases from the help desk, ensuring timely resolution and adherence to SLAs.</li><li>Provide expert 2nd level support for corporate employees, including C-Suite executives.</li></ul><p>Interested candidates should contact Sally Lander at sally.lander@roberthalf.(com) or 612.249.0254.</p>
We are looking for a skilled and personable Help Desk Analyst II to join our dynamic team in St Louis Park, Minnesota. This role involves providing comprehensive technical support across various platforms, ensuring seamless operation for our clients. The ideal candidate will have a strong technical foundation, excellent communication skills, and the ability to travel as needed.<br><br>Responsibilities:<br>• Deliver on-site and remote technical support to resolve hardware, software, and network issues efficiently.<br>• Install and configure a variety of technical equipment, such as printers, switches, wireless access points, and other devices.<br>• Manage identity platforms, including Azure Active Directory and Okta, to ensure secure and streamlined access.<br>• Perform routine maintenance and troubleshooting for Windows desktop operating systems and Microsoft Office Suite.<br>• Travel daily to client sites, with occasional overnight stays for locations over four hours away.<br>• Collaborate with clients to understand their technical needs and provide tailored solutions.<br>• Document and track technical issues, resolutions, and client interactions in a systematic manner.<br>• Assist in the deployment and configuration of Apple and Android devices to meet client requirements.<br>• Utilize expertise in PC hardware and workstation setups to optimize client systems.<br>• Support network configurations and upgrades using Cisco and Citrix technologies.
<p>We are seeking a dedicated and knowledgeable Help Desk Level 2 Support Technician to a great team. The ideal candidate will be passionate about delivering outstanding technical support and have a strong understanding of customer service best practices. This position is critical in providing second-level support for our library clients, troubleshooting complex technical issues, and maintaining a high level of client satisfaction. If you have a strong technical background, proactive, empathetic, and able to build positive client relationships I want to hear from you.</p><p><br></p><p>Responsibilities:</p><p>• Installation of multilayered solutions with precision and accuracy.</p><p>• Collaboration and communication with international teams to ensure the successful execution of tasks.</p><p>• Troubleshooting technical issues, ensuring swift and efficient problem resolution.</p><p>• Coordinating repairs of end-user products, demonstrating exceptional product knowledge and customer service skills.</p><p>• Directly interfacing with end users to ensure their technology-related concerns and queries are professionally addressed.</p><p>• Managing communications across various platforms including calls, emails, and web portal support in CRM, and thoroughly documenting interactions.</p><p>• Assisting field technicians, providing troubleshooting support for all products.</p><p>• Contribute as a united team member, working diligently towards reducing ticket counts to manageable levels.</p>
<p>We are looking for an experienced and resourceful Desktop Support Analyst to join our team. The ideal candidate will bring a strong background in Microsoft technologies, excellent problem-solving abilities, and the capability to work independently while contributing to a collaborative team environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support for desktop systems, including troubleshooting and resolving hardware and software issues.</p><p>• Maintain and update documentation in the organization's knowledge base to ensure accuracy and accessibility of support resources.</p><p>• Manage and support Microsoft 365 applications, Teams, and Active Directory operations.</p><p>• Perform installation, configuration, and maintenance of Dell hardware and other devices, including warranty-related tasks as needed.</p><p>• Utilize tools like Microsoft SCCM and AirWatch for device management and deployment.</p><p>• Assist with mobile device management, ensuring seamless integration and functionality.</p><p>• Support Windows 11 systems, ensuring optimal performance and compatibility.</p><p>• Collaborate with team members to identify and implement solutions for complex technical issues.</p>
<p>Are you seeking an opportunity to contribute your organizational and analytical skills to the world of intellectual property? An exciting opportunity is available for a detail-oriented <strong>Patent Docketing Specialist</strong> to join a dynamic team within the legal field. This role offers the chance to support critical patent filing, prosecution, and maintenance processes while working alongside talented professionals at the forefront of innovation. <strong>Though this position is remote, at this time candidates need to be local to the Minneapolis, MN or Denver, CO areas.</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Accurately analyze and docket new patent application filings, office actions, formalities, and other correspondence related to patent matters.</li><li>Review documents from the USPTO, international patent offices, and foreign agents to ensure deadlines are identified and docketed following established procedures.</li><li>Maintain accurate records in the IP docket database and conduct periodic system audits as needed.</li><li>Monitor open due dates and proactively follow up with attorneys or internal client teams, advancing deadlines per country-specific laws and procedural guidelines.</li><li>Generate and distribute relevant docket reports to attorneys and internal teams based on established practices.</li><li>Create new docket records within the IP database system and assist with patent file intake, transfer-outs, and corresponding audits.</li><li>Collaborate with attorneys, support staff, and other docketing professionals to handle overflow or provide administrative assistance as required.</li></ul>
<p>We are looking for a dedicated Support Desk Technician to join our client in the west Minnesota metro. In this role, you will provide exceptional technical customer service and support daily operations for a long-term contract position with potential for hire. This opportunity will be a schedule of Monday-Friday with training being the hours of 8am-5pm, but then hours will transition to a 4am or 5am start times. Shifts would be either 4am-12pm (30 minute lunch) or until 1pm with an hour lunch or 5am-1pm (30 minute lunch) or until 2pm with a 1 hour lunch. Responsibilities:</p><ul><li>Deliver exceptional customer service by addressing technical inquiries and resolving issues effectively.</li><li>Create and manage tickets in the system to track and prioritize customer requests.</li><li>Schedule and coordinate meetings to support team collaboration and project goals.</li><li>Perform accurate data entry to update and maintain customer profiles.</li><li>Assist in troubleshooting basic hardware and software issues.</li><li>Handle inbound telephone calls using a multi-line phone system.</li><li>Ensure timely responses to customer inquiries and provide solutions.</li><li>Support ongoing projects with administrative and technical tasks.</li><li>Collaborate with team members to improve service delivery and operational efficiency.</li></ul>
<p><strong>Payroll Specialist</strong></p><p>📍 <strong>Location:</strong> Bloomington, MN (Hybrid – 4-6 months in office, with potential for hybrid schedule thereafter)</p><p> 💼 <strong>Job Type:</strong> Full-Time, Direct Hire</p><p> 💰 <strong>Compensation:</strong> $65,000 – $75,000 annually</p><p> 📅 <strong>Schedule:</strong> Monday–Friday, 40 hours/week</p><p><br></p><p><strong>Overview:</strong></p><p>A healthcare organization in the Twin Cities metro is seeking a detail-oriented <strong>Payroll Specialist</strong> to join its finance team. This position supports the accurate processing of multi-cycle payrolls for a dynamic group of employees including salaried, hourly, and specialty pay groups. If you're an organized professional with strong payroll expertise and thrive in a collaborative environment, this is a great opportunity to join a mission-driven organization providing essential care across Minnesota.</p><p><br></p><p><strong>What You'll Do:</strong></p><ul><li>Ensure timely and precise payroll processing for multiple pay groups (bi-weekly, semi-monthly, and customized cycles)</li><li>Maintain accurate employee records and updates within the HRIS system</li><li>Perform wage calculations and apply adjustments (bonuses, deductions, garnishments, overtime, true-ups, and disability pay)</li><li>Validate and reconcile payroll entries against source data to ensure compliance and accuracy</li><li>Research and resolve payroll discrepancies, and serve as the go-to for payroll-related inquiries from staff and leadership</li><li>Monitor employee status changes including onboarding and terminations to determine appropriate compensation</li><li>Assist in quarterly and annual tax reporting (941s, W-2s, W-4s)</li><li>Stay informed of federal and state payroll regulations and compliance requirements</li><li>Support audits and provide internal reports to finance and leadership</li><li>Collaborate with team members to ensure cross-training and coverage of all payroll functions</li></ul><p><br></p><p><br></p>
<p>We are seeking a customer-focused and tech-savvy Service Desk Technician to join our IT support team. In this role, you will be the first point of contact for internal users experiencing technical issues. Your primary responsibility will be to provide timely and effective support, ensuring minimal disruption to business operations.</p><p>Key Responsibilities:</p><ul><li>Respond to incoming support requests via phone, email, or ticketing system.</li><li>Troubleshoot hardware, software, and network issues.</li><li>Escalate complex problems to appropriate IT teams.</li><li>Document issues, solutions, and workarounds in the knowledge base.</li><li>Assist with onboarding and offboarding of employees (account setup, equipment provisioning).</li><li>Maintain inventory of IT assets and equipment.</li><li>Follow ITIL best practices for incident, problem, and change management.</li></ul><p><br></p>
<p><strong>Investment Operations Analyst</strong></p><p>Are you ready to launch or grow your financial services career in a fast-paced, dynamic environment? Our client, an alternative investment firm in the Twin Cities, is seeking a detail-oriented <strong>Investment Operations Analyst</strong> to join their team and make an impact in structured security products.</p><p>This role covers end-to-end responsibilities in the operational trade lifecycle, including data flow, trade confirmations, reconciliation, and monitoring. If you’re a motivated self-starter with strong problem-solving and collaboration skills, this opportunity could be the perfect fit.</p><p><strong>Key Responsibilities</strong></p><ul><li>Ensure accuracy in <strong>daily investment operational tasks</strong>, including reporting, trade settlements, and resolving trade breaks or fails.</li><li>Provide <strong>trade confirmation</strong> for structured security product trades and associated derivatives.</li><li>Conduct <strong>cash reconciliation</strong>, including handling lifecycle events such as monthly P& I payments.</li><li>Collaborate with internal and external stakeholders, including brokers, treasury, accounting, and traders, to resolve issues proactively.</li><li>Perform <strong>weekly and monthly reconciliations</strong> of investment positions and activity across holdings while investigating and resolving discrepancies.</li><li>Support ad-hoc analysis and assist in process improvement initiatives.</li></ul><p><strong>Qualifications</strong></p><ul><li><strong>0–3 years of experience</strong> in financial operations or a related role within financial services or a trading firm.</li><li><strong>Bachelor’s degree</strong> in Finance, Accounting, or a related field.</li><li>Advanced proficiency in Microsoft Excel; VBA knowledge is a plus.</li><li>Prior experience with <strong>structured securities products</strong> is advantageous.</li><li>Strong written and verbal communication skills, with an ability to manage competing priorities effectively.</li><li>Highly collaborative mindset with strong interpersonal skills and the ability to thrive under pressure.</li></ul><p><strong>Why Apply?</strong></p><p>This is a unique opportunity to make an immediate impact, contribute to operational excellence, and work within an environment that appreciates initiative and fosters professional development.</p><p><strong>Take the next step in your career journey!</strong> Contact Douglas Rickart at <strong>612-249-0330</strong>, connect with him on LinkedIn, or click <strong>apply now</strong> to express your interest today!</p><p><br></p>
<p>Are you a driven professional looking to make an impact in a dynamic and collaborative environment? We are seeking an experienced <strong>Senior Business Analyst</strong> to support and optimize our internal business processes, with a focus on Salesforce enhancements within key business functions. If you're passionate about leveraging technology to drive operational success and enjoy working with cross-functional teams, this role may be a perfect fit for you.</p><p><br></p><p><strong>Summary</strong></p><p>As a Senior Business Analyst, you will act as a strategic partner to internal teams, gathering and analyzing functional and non-functional requirements for internal products, processes, and strategies. This role primarily centers on customizations and enhancements to Salesforce solutions across sales, account management, client support, contracts, and finance operations.</p><p><br></p><p><strong>Responsibilities</strong>:</p><ul><li>Collaborate with leadership to understand strategic goals, business objectives, and team interactions with Salesforce.</li><li>Support functional business analysts by resolving complex Salesforce lead-to-cash issues.</li><li>Evaluate how new go-to-market models impact Salesforce lead-to-cash processes.</li><li>Identify operational bottlenecks and gather business requirements for Salesforce improvements.</li><li>Collect end-user feedback to facilitate continuous product enhancement.</li><li>Develop and align Salesforce enhancement roadmaps with organizational objectives.</li><li>Partner with Information Systems teams to conduct user acceptance testing and make release readiness decisions.</li><li>Build strong relationships across functions and align updates with other team members’ initiatives.</li><li>Support ad hoc projects and contribute to additional strategic initiatives as needed.</li></ul><p><br></p>
<p>We are seeking a highly organized and proactive Office Manager to join our growing organization. In this position, you will be responsible for overseeing the daily operations of our office, managing administrative tasks, and ensuring a productive and professional work environment. The Office Manager will play a vital role in supporting staff and executives while ensuring the office runs efficiently and smoothly.</p><p> </p><p><strong>Responsibilities:</strong></p><ol><li>Oversee and manage general office operations, including supply inventory, equipment maintenance, and vendor relationships.</li><li>Provide ongoing support to staff and executives, including scheduling, meeting coordination, and operational tasks.</li><li>Supervise and maintain office procedures, ensuring compliance with company standards.</li><li>Greet and assist visitors, vendors, and clients with a warm and professional demeanor.</li><li>Handle inbound and outbound mail, including courier services and document management.</li><li>Organize and manage office events, meetings, conference calls, and team-building activities.</li><li>Prepare, edit, and manage reports, documents, and spreadsheets.</li><li>Ensure the office environment remains organized, clean, and conducive to productivity.</li><li>Oversee the administrative team, align schedules to ensure front desk is always covered, helping with miscellaneous administrative tasks, and ordering office supplies. </li><li>Support all communications, ensuring social media consultants are proactive in their workload. </li><li>Communicating with property and insurance brokers. Retain Vendor relations</li></ol><p><br></p>
<p><strong>Job Title: Accounting Supervisor </strong></p><p><strong>Position Overview</strong></p><p>The Accounting Supervisor position is an individual contributor role, managing the accounting processes, not people. This role plays a vital role in supporting the mission of our client by ensuring accurate, timely, and compliant financial and operational processes. This role is responsible for managing the firm’s accounting functions, billing, payroll, benefits administration, and supporting human resources and facilities management. It is a central position that promotes financial integrity, operational efficiency, and organizational compliance across departments. This role will be 3 days/MONTH onsite in Minneapolis.</p><p><br></p><p><strong>Core Responsibilities</strong></p><p><strong>Financial Management & Accounting</strong></p><ul><li>Oversee cash flow, banking operations, and accounts payable activities</li><li>Perform monthly reconciliations of operating and IOLTA trust accounts</li><li>Prepare monthly and year-end financial reports (Trial Balance, Balance Sheet, Income Statement)</li><li>Lead month-end and year-end close processes</li><li>Maintain and troubleshoot financial software, including system updates</li><li>Record cash-related transactions</li><li>Allocate monthly credit card expenses to the general ledger</li><li>Develop, monitor, and report on annual budgets</li><li>Prepare and distribute Partner entitlements and related reports</li><li>Ensure compliance with tax filings and regulatory financial requirements</li><li>Maintain IOLTA trust accounting in accordance with legal standards</li></ul><p><strong>Billing & Invoicing</strong></p><ul><li>Develop and maintain monthly billing schedules</li><li>Generate, review, and finalize monthly pre-bills and invoices</li><li>Issue monthly client statements and address billing inquiries</li><li>Enter time entries daily and maintain accurate billing data</li><li>Manage billing rates for timekeepers and clients</li><li>Track and process costs from USPTO, foreign associates, and annuity providers</li><li>Produce monthly billing and timekeeping reports</li></ul><p><strong>Payroll & Benefits Administration</strong></p><ul><li>Process biweekly payroll and maintain employee compensation and PTO records</li><li>Administer employee benefits programs (health, dental, HSA, STD/LTD, COBRA)</li><li>Oversee 401(k) and retirement plans, and commuter benefits (parking, transit)</li><li>Manage Workers’ Compensation insurance and coordinate audit responses</li><li>Ensure compliance with federal and state payroll and benefits regulations</li></ul><p><br></p>
<p>Our client is working with Robert Half to identify a results-driven Financial Analyst to join a forward-thinking Financial Planning & Analysis (FP& A) team. This position plays an integral role in budgeting, forecasting, financial modeling, and performance analysis across multiple business areas. The ideal candidate is comfortable with data, technology, and automation, and is eager to translate financial trends into actionable insights that inform business strategy.</p><p>This role offers exposure to senior leadership, cross-functional collaboration, and the opportunity to make a tangible impact in a fast-paced, evolving organization. Candidates must be based in the Minneapolis–St. Paul area; relocation assistance is not available. A flexible hybrid work model is offered, with in-office presence required on an as-needed basis.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Forecasting & Planning</strong></p><ul><li>Partner with finance and business leaders to develop and refine monthly, quarterly, and annual forecasts and budgets.</li><li>Analyze revenue and expense trends and identify key performance drivers.</li></ul><p><strong>Reporting & Analysis</strong></p><ul><li>Conduct variance analysis and highlight insights vs. plan, forecast, and prior periods.</li><li>Collaborate with corporate teams to deliver reports and forecasts using financial systems and planning tools.</li></ul><p><strong>Tool Building & Automation</strong></p><ul><li>Develop and maintain scalable models and reporting templates using Excel, NetSuite, and BI platforms (e.g., Power BI, Tableau).</li><li>Identify opportunities for process automation using low-code tools, macros, or scripts.</li></ul><p><strong>Month-End Support</strong></p><ul><li>Contribute to monthly and quarterly close activities through preparation of reports, dashboards, and variance summaries.</li><li>Ensure consistency and accuracy across performance tracking tools.</li></ul><p><strong>Ad Hoc Projects</strong></p><ul><li>Support strategic initiatives such as cost analysis, pricing, scenario modeling, and profitability assessments.</li><li>Create impactful presentations for leadership, combining data storytelling and visualizations.</li></ul><p><br></p><p><br></p><p><br></p>
<p>We are seeking an accomplished, proactive, and detail-oriented Senior Executive Assistant to provide high-level support to two members of the C-suite in a fast-paced, collaborative environment. This role is contract-to-hire and offers an exciting opportunity for a skilled professional to leverage their expertise while transitioning into a long-term position within a forward-thinking organization. With a hybrid schedule requiring three days onsite per week, you will play a critical role in maintaining seamless daily operations while acting as a trusted partner to senior leadership.</p><p><br></p><p>In this role, you will be responsible for managing complex schedules, coordinating meetings, handling travel arrangements, and supporting high-priority initiatives. You will also serve as a point of communication for internal and external stakeholders, demonstrating professionalism, discretion, and exceptional interpersonal skills. Success in this position will require a deep commitment to confidentiality, strong time management abilities, and the ability to anticipate and address executive needs.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage highly dynamic and complex calendars, ensuring scheduling conflicts are resolved and priorities are met.</li><li>Prepare and organize meeting materials, agendas, presentations, and take accountability for follow-up on action items.</li><li>Coordinate domestic and international travel arrangements, including itineraries, accommodations, and logistics.</li><li>Facilitate effective communication by screening emails, phone calls, and other correspondence, drafting responses, and relaying key information to executives.</li><li>Track and manage executive expense reports and budgets related to travel and departmental needs.</li><li>Plan and execute executive-led functions such as staff meetings, client events, and team-building activities.</li><li>Create, update, and manage office records, files, and confidential documents in adherence to company policies.</li><li>Assist in ad hoc projects, manage deadlines, and provide light research or analysis as needed.</li></ul>
<p>We are looking for a skilled Help Desk Analyst III to join our team. You will provide technical support and assistance to customers, ensuring their software, hardware, and computer systems function effectively. This position is ideal for someone who excels in troubleshooting, customer communication, and has a strong technical background.</p><p><br></p><p>Responsibilities:</p><p>• Train team members on diagnosing and resolving technical issues effectively.</p><p>• Develop, revise, and maintain training manuals for hardware and software updates.</p><p>• Create and update knowledge articles to assist with common technical challenges.</p><p>• Identify and resolve system malfunctions and other technical problems.</p><p>• Follow up with customers to confirm issue resolution and satisfaction.</p><p>• Install or update software to address functionality issues.</p><p>• Utilize remote access tools to modify and repair client hardware or software.</p><p>• Conduct diagnostic tests to pinpoint technical concerns and provide solutions.</p><p>• Collaborate with customers to deliver clear guidance and support</p>
