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3 results for Dental Coding Specialist in Minneapolis, MN

Health Services Specialist II

Minnetonka, MN
onsite
Temporary / Contract
18 - 21 USD / Hourly
We are looking for a Health Services Specialist II to support health plan operations and provide high-quality service to members, providers, and internal teams in Minnesota. This Long-term Contract position is ideal for someone who combines strong administrative coordination with clear communication and a solid understanding of healthcare processes. This role will help manage authorizations, maintain accurate records, and contribute to efficient service delivery in a fast-paced environment. Responsibilities: • Respond to inquiries from members, providers, and internal partners with timely, accurate, and attentive service. • Review authorization-related information, verify required details, and help ensure requests are processed correctly. • Coordinate documentation, status updates, and follow-up activities to keep work moving efficiently across teams. • Maintain accurate records within health plan systems and support data quality through careful review of entries and submissions. • Assist with onboarding or training support by sharing process guidance and answering routine operational questions. • Use internet-based tools and internal platforms to research information, track cases, and complete assigned tasks. • Support sourcing, submittal tracking, or related administrative activities as needed by the business team. • Apply healthcare knowledge and medical terminology to interpret information and route issues appropriately. • Contribute to quality-focused workflows by identifying discrepancies and escalating concerns when necessary.
2026-09-09T00:00:00Z

Health Plan Specialist - Medicare

Minnetonka, MN
remote
Temporary / Contract
21 - 21 USD / Hourly
We are looking for a customer-focused Health Plan Specialist to support members through high-volume inbound service specifically related to Medicare. This is a contract position offering the opportunity to assist members with benefit, billing, and enrollment questions while delivering accurate and compassionate support. The ideal candidate is comfortable navigating multiple systems, handling complex inquiries, and maintaining an organized remote work environment. Success in this role requires strong communication, sound judgment, and a commitment to creating a positive member experience. Responsibilities:• Handle a large volume of inbound member calls each day, especially during open enrollment periods, while maintaining a calm and attentive approach.• Guide members through questions related to Medicare benefits, billing matters, eligibility, and enrollment with clear and accurate explanations.• Take full ownership of each inquiry from initial contact through final resolution, ensuring issues are documented thoroughly and completed on time.• Use digital tools and multiple on-screen applications efficiently to research information, verify details, and provide accurate responses.• Follow up on unresolved concerns as needed to ensure members receive complete and timely updates.• Maintain detailed records of member interactions and actions taken to support service quality and compliance expectations.• Participate fully in virtual training, team meetings, and coaching sessions, including live video attendance and active engagement.• Work within assigned weekday shifts and contribute to a collaborative team environment focused on service excellence and member satisfaction.
2026-09-14T00:00:00Z

Health Plan Specialist - Medicaid

Minnetonka, MN
onsite
Temporary / Contract
21 - 21 USD / Hourly
We are looking for a customer-focused Health Plan Specialist to support members through high-volume inbound service specifically related to Medicaid. In this customer-focused role, you will handle a high volume of inbound calls, guide members through questions related to coverage, billing, and enrollment, and work toward complete resolution with accuracy and empathy. This position is well suited to someone who communicates clearly, stays organized in a fast-paced environment, and is comfortable working within a structured virtual training and remote support setting. Responsibilities:• Respond to inbound member calls and provide knowledgeable support for benefit, billing, enrollment, and health plan inquiries.• Manage a heavy daily call volume during peak periods while maintaining professionalism, accuracy, and a service-first approach.• Take ownership of each case from initial contact through final resolution, ensuring details are fully documented and follow-up is completed on time.• Use internal systems, online resources, and multiple applications at once to research concerns and deliver clear answers to members.• Assist individuals facing more involved service issues by applying sound judgment, empathy, and problem-solving skills.• Maintain complete and accurate records of member interactions, actions taken, and outcomes achieved.• Participate fully in virtual training, team sessions, and ongoing coaching activities while remaining engaged on camera as required.• Support a positive team environment by collaborating with colleagues and contributing to a strong member experience
2026-09-15T00:00:00Z