<p>IT Systems Administrator opening to support and maintain core infrastructure technologies. This individual will serve as a key technical resource responsible for systems administration, infrastructure support, user access management, technology projects, and escalated troubleshooting. The ideal candidate is hands-on, customer-focused, and passionate about improving the reliability, security, and performance of IT systems.</p><p>What You'll Do</p><p>• Administer and support Windows Server environments, Active Directory, Microsoft Entra ID (Azure AD), Microsoft 365, DNS, DHCP, and Group Policy.</p><p>• Serve as an escalation point for complex technical issues and provide advanced support for infrastructure and end-user technologies.</p><p>• Monitor system health, performance, and availability while proactively identifying and resolving issues.</p><p>• Plan and execute upgrades, patching, and lifecycle management activities for servers, endpoints, and infrastructure components.</p><p>• Manage user accounts, permissions, and access controls across enterprise systems.</p><p>• Support backup, disaster recovery, and business continuity processes.</p><p>• Participate in technology deployments, infrastructure projects, and system integrations.</p><p>• Partner with cybersecurity and business stakeholders to maintain secure and reliable IT operations.</p><p>• Create and maintain technical documentation, asset inventories, and operational procedures.</p><p><br></p><p>Interested candidates should contact Sally at 612.249.0254 or sally.lander@roberthalf(com).</p>
<p>We are seeking a Salesforce Administrator to support and enhance our Salesforce environment. This role is ideal for someone with solid hands-on experience who can balance day-to-day support with small-scale builds and configuration tasks. The ideal candidate will be comfortable gathering requirements, asking business analyst-style questions, and translating business needs into effective Salesforce solutions.</p><p><br></p><ul><li>Provide daily support for Salesforce users, including troubleshooting and resolving external-facing Cases.</li><li>Administer and configure Sales Cloud and Service Cloud, including portals, dashboards, and bots.</li><li>Manage user lifecycle tasks: setup, deactivation, role/profile assignments, and permission sets.</li><li>Maintain and build custom fields, page layouts, record types, Lightning pages, and picklists.</li><li>Create and optimize Reports and Dashboards to support business insights.</li><li>Design and implement Salesforce Flows and other automation tools to streamline processes.</li><li>Handle smaller configuration requests and enhancements with minimal supervision.</li><li>Collaborate with stakeholders to gather requirements and translate them into technical solutions.</li><li>Ensure thorough documentation of configurations, processes, and user guides.</li><li>Monitor system performance and recommend improvements.</li><li>Support multiple Salesforce instances and assist with upgrades and enhancements.</li><li>Track work and collaborate on tasks using Azure DevOps or similar tools.</li><li>Respond to general Salesforce-related questions and provide guidance to users.</li></ul><p><br></p><p><br></p>