<p>Are you looking to advance your career as a collections professional at a rapidly growing company located conveniently near Mounds View, Minnesota. This Collections Specialist role will be a long term temporary / contract to hire employment opportunity that has immense opportunity for growth. Nourish your career as an experienced Collections Specialist at a growing company when you contact Robert Half today!</p><p><br></p><p>The job:</p><p>- Process Payments</p><p>- Register all customer payments to the correct reports</p><p>- Maintain quality customer service and a positive company image by resolving customer account inquiries</p><p>- Manage inbound and outbound collections calls and correspondence</p><p>- Process bankruptcy filings correctly when received</p><p>- Abide by all Federal Fair Credit Reporting Act rules and regulations</p><p>- Manage all billing and reporting activities in line with deadlines</p><p>- Locate delinquent customer accounts through various means, e.g. skip-tracing, phone contact, written correspondence, and make arrangements for payment</p><p>- Oversee and update customer files to ensure data consistency</p><p> </p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration. </p>
We are looking for a detail-oriented Collections Representative to support hospital claim denial recovery efforts for a healthcare-focused team. This Long-term Contract opportunity is based in Minneapolis, Minnesota, and will focus on resolving denied, short-paid, and unpaid claims across a wide range of payer types. The person in this role will help reduce aging inventory by investigating claim issues, applying payer and contract knowledge, and driving timely follow-up on outstanding balances.<br><br>Responsibilities:<br>• Pursue payment resolution for hospital accounts with denied, underpaid, or outstanding claims across multiple insurance payers.<br>• Review claim status and supporting documentation to identify the cause of non-payment and determine appropriate next steps.<br>• Conduct follow-up with payers to appeal denials, correct billing issues, and secure reimbursement on eligible accounts.<br>• Apply healthcare collection regulations and compliance standards when managing account activity and recovery efforts.<br>• Interpret payer agreements and reimbursement terms to verify expected payment amounts and identify discrepancies.<br>• Document account actions thoroughly in relevant systems and maintain accurate records of communication, outcomes, and follow-up plans.<br>• Prioritize assigned inventory effectively to address backlog volumes and meet productivity expectations.<br>• Collaborate with team members and internal stakeholders to escalate complex accounts and support overall denial recovery goals.
We are looking for a Collections Specialist to support revenue recovery efforts for a long-term contract opportunity in Minneapolis, Minnesota. This position focuses on managing account follow-up, resolving outstanding balances, and working across internal and external partners to improve payment outcomes. The ideal candidate brings a strong understanding of collections workflows, can navigate complex healthcare-related systems and programs, and communicates effectively in a fast-paced environment.<br><br>Responsibilities:<br>• Manage assigned accounts and perform timely follow-up to secure payment resolution and reduce aging balances.<br>• Investigate unpaid or underpaid claims by reviewing account details, payer activity, and supporting documentation.<br>• Communicate with patients, payers, and internal teams to clarify discrepancies and move accounts toward closure.<br>• Apply knowledge of healthcare programs and coverage structures, including government-related plans, when addressing account issues.<br>• Document collection activity thoroughly and maintain accurate records within applicable systems and tracking tools.<br>• Partner with offshore or cross-functional support teams to coordinate workload, share updates, and maintain service expectations.<br>• Analyze account trends and identify recurring obstacles that may affect reimbursement or collection performance.<br>• Support process adherence by following established billing and collection procedures while meeting productivity goals.
We are looking for a Billing Specialist to join a manufacturing organization in Maple Grove, Minnesota. This Long-term Contract position focuses on accurate invoice processing, customer account support, and timely issue resolution while helping maintain strong billing operations. The ideal candidate brings a service-driven approach, strong organizational skills, and the ability to work cross-functionally in a fast-paced environment.<br><br>Responsibilities:<br>• Prepare and issue customer invoices with a high level of accuracy, ensuring billing is completed within established timelines.<br>• Transmit invoices through customer-facing billing platforms and follow through to confirm successful submission and acceptance.<br>• Maintain customer account records in SAP, including updates to billing details, tax settings, and related account information.<br>• Handle tax credit activities and assist with the collection, verification, and upkeep of tax-exemption documentation.<br>• Review account activity, reconcile balances, and research discrepancies to support accurate billing outcomes.<br>• Address customer questions related to invoices, payments, account status, and backup documentation in a thorough and timely manner.<br>• Partner with teams such as Sales, Customer Service, Finance, Tax, and Order Management to resolve billing concerns efficiently.<br>• Contribute to process enhancements by identifying opportunities to strengthen billing workflows, documentation, and internal controls.<br>• Keep organized records and perform billing activities in alignment with company policies and compliance standards.
We are looking for a Licensing Specialist to support agent onboarding and contracting activities while delivering a high level of service throughout the process. This contract opportunity with potential for a permanent role is based in Minnesota and is ideal for someone who enjoys administrative coordination, problem-solving, and improving day-to-day workflows. The person in this role will help maintain accurate contracting records, respond to agent needs, and contribute to a collaborative team focused on timely, efficient execution.<br><br>Responsibilities:<br>• Prepare and submit contracting packets, licensing documents, and related forms for new and existing agents and agencies with a strong focus on accuracy and completeness.<br>• Track pending submissions and conduct regular follow-up to help move paperwork through approval stages without unnecessary delays.<br>• Manage agent profile updates and contract revisions while identifying practical ways to simplify and improve the overall process.<br>• Use working knowledge of insurance-related products, services, and procedures to investigate issues and support timely resolution for agents.<br>• Meet established service expectations by handling tasks efficiently, maintaining organized records, and prioritizing deadlines effectively.<br>• Navigate carrier portals and follow carrier-specific procedures to complete submissions, verify status updates, and address processing issues.<br>• Partner closely with colleagues to support shared objectives, provide backup when needed, and contribute to a positive team environment.<br>• Communicate professionally through email and other channels to answer questions, provide status updates, and ensure a smooth experience for agents.