<p>We are seeking a compassionate and service-oriented Employee Benefits Representative to support employees by providing guidance on company benefit programs, leave options, and wellness resources. This role acts as a resource for employees throughout their employment lifecycle, helping them understand available programs and ensuring a positive employee experience.</p><p>This position is ideal for someone with strong customer service and communication skills who enjoys helping people navigate questions and resolve issues.</p><p><br></p><p>Key Responsibilities</p><ul><li>Serve as a primary contact for employees seeking information about benefits.</li><li>Assist employees and direct them to appropriate resources.</li><li>Respond to questions by phone, email, and in person while providing exceptional customer service.</li><li>Partner with benefit vendors and internal teams to resolve employee concerns and escalations.</li><li>Support leave administration processes, including documentation tracking and communication with employees.</li><li>Create and distribute benefits communications, educational materials, and employee resources.</li><li>Participate in employee orientations and informational meetings regarding available programs.</li><li>Track employee inquiries and maintain accurate records of interactions and resolutions.</li></ul>
<p>We are seeking a detail-oriented and organized Benefits Coordinator to support the administration of employee benefits programs and provide exceptional service to employees regarding their benefit offerings. This role will assist with enrollments, benefits-related inquiries, record maintenance, and coordination with vendors to ensure a smooth and positive employee experience.</p><p>This position is ideal for an administrative professional who enjoys working with people, managing details, and supporting HR and benefits functions in a fast-paced environment.</p><p><br></p><p>Key Responsibilities</p><ul><li>Assist with the administration of employee benefit programs, including medical, dental, vision, life insurance, and retirement plans.</li><li>Process benefit enrollments, changes, and terminations accurately and in a timely manner.</li><li>Respond to employee questions regarding eligibility, coverage, claims, and benefit options.</li><li>Support open enrollment activities, employee communications, and benefits education initiatives.</li><li>Maintain accurate employee benefit records and documentation.</li><li>Coordinate with benefit carriers, vendors, and internal departments to resolve benefit-related issues.</li><li>Review benefits data for accuracy and assist with audits and reporting.</li><li>Ensure confidentiality of employee information and compliance with company policies.</li><li>Provide administrative support for HR projects and initiatives as needed.</li></ul>
<p><strong>Compensation Advisor</strong></p><p><br></p><p> <strong>$105K-$135K + 10% bonus | Twin Cities</strong></p><p><br></p><p><strong>About the Opportunity</strong></p><p>Our client is looking for a Compensation Advisor to take ownership of the organization’s compensation function and partner closely with HR leadership and senior leaders across the business.</p><p>The organization has already completed significant foundational work around job architecture, career levels, pay structures, and incentive programs. This person will help refine those programs, bring them into day-to-day practice, and continue building a scalable compensation function across a complex, multi-location organization.</p><p><br></p><p>This is a hands-on role with broad visibility and the opportunity to have a meaningful impact on how compensation is structured and managed across the organization.</p><p><br></p><p><strong>What You'll Own</strong></p><ul><li>Compensation programs, policies, and practices</li><li>Market pricing, benchmarking, and salary structures</li><li>Job architecture, career levels, and job evaluations</li><li>Annual compensation planning, merit, and bonus cycles</li><li>Incentive program administration</li><li>Pay equity and compensation analysis</li><li>Compensation guidance for HR and business leaders</li><li>Reporting and tools to support compensation decisions</li><li>Manager and employee communications around compensation</li></ul><p><br></p>
<p><strong>Senior Manager, Compensation & Benefits</strong></p><p><br></p><p><strong>Location:</strong> Eagan, MN | Hybrid, 2 days onsite</p><p><br></p><p><strong>Position Overview</strong></p><p>Our client, a global industrial organization, is seeking a Senior Manager, Compensation & Benefits to lead its North American Total Rewards function. This role focuses on U.S. and Canadian benefits strategy, retirement programs, compliance, and team leadership, with oversight of compensation and payroll. The successful candidate will help optimize existing programs, support organizational integration, and align offerings across business divisions in partnership with global HR leadership.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead U.S. and Canadian benefits and retirement strategy, administration, and compliance.</li><li>Evaluate plan costs, utilization, coverage, and market competitiveness; recommend improvements.</li><li>Manage broker, vendor, and provider relationships.</li><li>Oversee open enrollment, benefits communications, leave programs, wellness, and recognition initiatives.</li><li>Ensure compliance with applicable regulations, audits, reporting, and filings.</li><li>Oversee compensation programs, including market pricing, salary structures, merit planning, incentive plans, and executive compensation.</li><li>Partner with compensation resources and global HR teams to maintain consistent policies and practices.</li><li>Lead benefits and compensation integration efforts, identifying opportunities to align programs across business divisions.</li><li>Lead, coach, and develop the local Total Rewards team; assess resource needs and clarify responsibilities.</li><li>Provide payroll oversight and support broader HR initiatives and continuous improvement.</li></ul><p><br></p>
<p>We are looking for a Health Plan Specialist to support members through high-volume inbound phone interactions and deliver thoughtful, accurate assistance with coverage, billing, and enrollment questions. The person in this role will help guide members through complex situations, document each interaction carefully, and provide dependable service during busy enrollment periods. Success in this position requires strong communication, sound judgment, and the ability to manage multiple systems while maintaining a detail-oriented and member-focused approach.</p><p><br></p><p>Responsibilities:</p><p>• Handle a large volume of inbound calls from Medicare members and respond to questions related to plan benefits, invoices, eligibility, and enrollment matters.</p><p>• Take full ownership of each member inquiry from initial contact through final resolution, ensuring all actions and outcomes are recorded accurately.</p><p>• Research issues using internal systems and online resources to provide clear answers and timely follow-up on outstanding concerns.</p><p>• Support members facing more involved or sensitive situations by listening carefully, showing empathy, and explaining next steps in an understandable way.</p><p>• Maintain a respectful, service-driven tone on every interaction while meeting quality and productivity expectations during peak enrollment periods.</p><p>• Navigate multiple applications and dual-screen workstations efficiently to verify information, complete documentation, and resolve concerns without unnecessary delays.</p><p>• Participate in virtual training, team collaboration sessions, and ongoing coaching activities while remaining visible and engaged on camera as required.</p><p>• Adhere to remote work standards by using company-issued equipment and sustaining a distraction-free home office environment with reliable hard-wired internet connectivity.</p>
<p>We are looking for a customer-focused Health Plan Specialist to support member inquiries. In this role, you will respond to inbound calls from individuals seeking guidance on benefits, billing, and enrollment, while delivering clear, accurate, and compassionate service. This position is ideal for someone who thrives in a fast-paced call center setting, can manage high call volumes during open enrollment, and takes pride in resolving issues thoroughly from start to finish.</p><p><br></p><p>Responsibilities:</p><p>• Handle a high volume of inbound member calls, addressing questions related to health plan benefits, premium billing, eligibility, and enrollment details.</p><p>• Take full ownership of each inquiry by researching concerns, documenting interactions carefully, and ensuring issues are resolved completely and on time.</p><p>• Use available systems, reference materials, and online resources to provide accurate information and support sound member decisions.</p><p>• Deliver respectful, attentive service in every interaction while demonstrating empathy and a strong commitment to the member experience.</p><p>• Manage complex situations with careful problem-solving, clear explanations, and appropriate follow-up when additional action is required.</p><p>• Maintain detailed and organized records to support quality standards, compliance expectations, and continuity of service.</p><p>• Participate in virtual training, team meetings, and coaching activities, including camera-on sessions in a remote work environment.</p><p>• Follow assigned scheduling requirements, including flexibility to work various shifts Monday through Friday and Saturday hours as needed during business demand.</p><p>• Support peak seasonal workloads, including open enrollment periods, by consistently meeting productivity, attendance, and service expectations.</p>