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3 results for Customer Service Representative in Milwaukee, WI
- Waukesha, WI
- onsite
- Temporary to Hire
- 20 - 22 USD / Hourly
- We are looking for a Customer Service Representative to support a mission-driven non-profit organization in Wisconsin. This contract opportunity with the potential to become permanent is ideal for someone who enjoys helping customers, managing high-volume phone interactions, and ensuring orders are handled accurately. In this role, you will serve as a key point of contact for incoming inquiries while delivering courteous, efficient service across each interaction.<br><br>Responsibilities:<br>• Respond to incoming customer calls promptly and provide helpful, attentive support.<br>• Assist callers with questions, resolve routine issues, and ensure each interaction is handled with care and accuracy.<br>• Enter customer orders and service details into internal systems while maintaining complete and accurate records.<br>• Place outbound calls as needed to follow up on requests, clarify order information, or provide updates.<br>• Manage a steady volume of call center activity while maintaining service quality and attention to detail.<br>• Communicate clearly with customers and internal team members to support timely resolution of service needs.
- 2026-10-09T00:00:00Z
- Racine, WI
- onsite
- Temporary to Hire
- 20 - 21 USD / Hourly
- We are looking for a Customer Service Representative to support a non-profit organization in Racine, Wisconsin. This contract position with permanent potential is ideal for someone who enjoys helping people, communicating clearly, and handling a steady flow of customer interactions in a service-focused environment. The person in this role will manage inquiries, process orders accurately, and provide dependable support across inbound and outbound communication channels.<br><br>Responsibilities:<br>• Respond to incoming customer calls with professionalism and provide clear, helpful information.<br>• Assist individuals with questions, concerns, and service requests while delivering a positive customer experience.<br>• Enter orders and update customer details with accuracy and attention to detail.<br>• Place outbound calls as needed to follow up on requests, confirm information, or provide updates.<br>• Document customer interactions thoroughly to maintain organized and reliable records.<br>• Resolve routine issues efficiently and escalate more complex matters to the appropriate team when necessary.<br>• Support daily call center operations by managing a consistent volume of phone-based interactions.
- 2026-10-15T00:00:00Z
- Milwaukee, WI
- onsite
- Permanent / Full Time
- 45000 - 52000 USD / Yearly
- We are looking for a Customer Service Representative to support customer accounts and help ensure a reliable, responsive service experience in Milwaukee, Wisconsin. This role serves as a key point of contact for order activity, shipment status, quotes, and account updates while coordinating closely with production, sales, and other internal teams. The ideal candidate brings strong experience in a manufacturing setting, exercises sound judgment in a fast-moving environment, and maintains accuracy across purchasing and customer records.<br><br>Responsibilities:<br>• Build productive customer relationships by responding to inquiries, clarifying product and service information, and resolving issues with professionalism.<br>• Process incoming purchase orders promptly, review order details for accuracy, and correct discrepancies before release.<br>• Track active jobs through production and follow up with internal teams to help keep delivery commitments on schedule.<br>• Manage inbound customer calls and direct requests to the appropriate department or contact when specialized support is needed.<br>• Support pricing and quotation updates by maintaining current information and communicating revisions to customers and internal stakeholders.<br>• Coordinate account and order changes with production to keep planning records, bills of materials, and related documentation accurate.<br>• Review customer forecasts and align order activity to help meet demand expectations and applicable business agreements.<br>• Provide daily status updates on priority orders, including shipment tracking, expected arrival timing, and production progress.<br>• Recommend practical process improvements that enhance service quality, accuracy, and overall account support.<br>• Perform additional assigned duties that contribute to departmental objectives and customer satisfaction.
- 2026-10-14T00:00:00Z