<p>We are looking for a Patient Financial Access Facilitator to join our client's healthcare team in Trumbull, Connecticut. This long-term contract position requires an individual with exceptional organizational skills who can efficiently handle patient registration, scheduling, and insurance processes in a fast-paced environment. The ideal candidate will play a key role in ensuring smooth check-in and check-out procedures, maintaining accurate records, and supporting patients with financial and demographic updates.</p><p><br></p><p>Responsibilities:</p><p>• Conduct patient registration by gathering and verifying demographic and insurance information efficiently.</p><p>• Schedule appointments accurately while collaborating with clinical teams to accommodate patient needs and staff availability.</p><p>• Ensure all necessary authorizations and signatures are obtained during the registration process.</p><p>• Identify and address insurance eligibility, co-pay balances, and funding referrals in line with departmental policies.</p><p>• Maintain compliance with managed care requirements and healthcare regulations to ensure patient safety.</p><p>• Assist patients requiring specialized support, such as non-English speakers, hearing-impaired individuals, or those with disabilities.</p><p>• Monitor and update patient visit information using multiple applications to support timely processing.</p><p>• Document and reconcile financial and insurance information to ensure proper reimbursement for services.</p><p>• Check daily waitlists or recall lists, filling empty slots as needed to optimize scheduling.</p><p>• Provide exceptional customer service by addressing inquiries and troubleshooting issues effectively.</p>
We are looking for a dedicated and detail-oriented individual to join our healthcare team as a Patient Registration Specialist in New Haven, Connecticut. In this role, you will play a vital part in ensuring smooth administrative operations and delivering excellent service to patients. This is a long-term contract position offering an opportunity to work closely with both psychiatry and ambulatory departments.<br><br>Responsibilities:<br>• Greet and assist patients during the registration process, ensuring their information is accurately collected and updated.<br>• Schedule appointments and manage patient bookings efficiently to optimize departmental workflows.<br>• Verify medical insurance details and address any related inquiries or issues.<br>• Maintain patient records with precision, adhering to confidentiality and healthcare regulations.<br>• Provide support for Epic system training and usage as part of daily operations.<br>• Collaborate with psychiatry and ambulatory teams to streamline processes and enhance patient care.<br>• Address patient concerns and provide clear communication regarding scheduling or administrative matters.<br>• Ensure compliance with healthcare policies and procedures throughout all registration activities.<br>• Monitor and resolve discrepancies in patient information or insurance details promptly.<br>• Offer bilingual support for patients, if applicable, to improve accessibility and communication.
