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28 results for Customer Service Representative in Middle River Md

Customer Service Representative <p>Robert Half has a fantastic career opportunity for an articulate, highly skilled Customer Service Representative. Are you always outgoing and sociable? This could be a great position for you. Expect this role to exist within a dynamic and fast-paced working environment. This Customer Service Representative position is based in the Falls Church, Virginia region and is a short-term temporary employment opportunity. e </p><p>Responsibilities:</p><p>• Efficiently handle customer inquiries and resolve issues.</p><p>• Process customer credit applications with precision.</p><p>• Monitor customer accounts and take appropriate actions.</p><p>• Follow up with customers regarding past due payments through phone calls and emails.</p><p>• Send reminders to customers about delinquent payments via email, voicemail, and mail.</p><p>• Perform data entry tasks to update customer accounts.</p><p>• Collaborate with the mortgage division, applying prior collections or banking experience as needed.</p><p>• Handle multiple phone calls in a fast-paced environment while maintaining attention to detail.</p><p>• Utilize Office suite effectively and demonstrate a willingness to learn new processes and systems.</p> Customer Service Representative We are offering a short term contract employment opportunity for a Customer Service Representative in the non-profit industry, based in Washington, District of Columbia, United States. This role is centered around providing exceptional customer service to clients, both telephonically and through chat support. <br><br>Responsibilities:<br>• Deliver high-quality customer service to clients over the phone and via chat support<br>• Handle inbound and outbound calls efficiently and professionally<br>• Respond promptly and professionally to emails received through the Support queue<br>• Assist clients with the registration and account update processes<br>• Address general inquiries as well as specific account inquiries from clients<br>• Perform data entry tasks and maintain accurate customer credit records<br>• Use Microsoft Excel and Word to manage and document customer interactions<br>• Schedule appointments as per client requirements<br>• Process customer credit applications with accuracy and efficiency<br>• Monitor customer accounts and take appropriate action as necessary. Customer Service Representative I We are actively searching for a Customer Service Representative I to join our team in BALTIMORE, Maryland. This role is primarily focused on providing top-notch customer service, including responding to customer inquiries and resolving issues related to impounded vehicles. As a central point of contact for our customers, you are expected to provide accurate and timely information to facilitate and expedite the return, auction, or disposal of their vehicles. <br><br>Responsibilities:<br>• Provide comprehensive information to customers regarding required procedures and documents for vehicle release, auction, or disposal.<br>• Carefully review official forms such as police reports, towing receipts, and inventory control forms for completeness and consistency.<br>• Validate customer documents such as vehicle registration, driver’s license, and insurance coverage for validity and authenticity.<br>• Determine the necessary documentation and procedures to authorize the release, auction, or disposal of vehicles based on specific impoundment circumstances.<br>• Utilize the Department of Motor Vehicle database to ascertain the existence of liens on the vehicle or outstanding parking or moving violation tickets.<br>• Assist in scheduling administrative hearings required to resolve disputes regarding impounded vehicles.<br>• Perform data entry tasks as required to maintain accurate customer and vehicle records.<br>• Collaborate with team members to ensure that all customer issues are resolved in a timely and efficient manner.<br>• Continually enhance your knowledge of impoundment policies, city ordinances, and state laws pertaining to the impoundment of vehicles.<br>• Perform related tasks as required to support the overall customer service function. Customer Support Agent <p>Emerging services company seeks a Customer Support Agent with financial services or professional services. As the Customer Support Specialist, you will respond to client inquiries, building strong client relationships, provide legal support, implement process improvement, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>·      Fulfill customer inquiries</p><p>·      Account Management</p><p>·      Prepare client invoices</p><p>·      Build strong customer relationships</p><p>·      Review and analyze legal documents</p><p>·      Execute legal research</p><p>·      Maintain customer accounts</p><p>·      Document hardware issues</p><p>·      Electronic filing of documents</p> Call Center Specialist We are offering a permanent employment opportunity for a Call Center Specialist in Columbia, Maryland. As a Call Center Specialist, you will be an integral part of our team, providing support to our customers in a retail banking setting. Your primary duties will involve processing customer applications, handling customer inquiries, and ensuring efficient service delivery.<br><br>Responsibilities:<br>• Efficiently manage a high volume of inbound calls, providing courteous and detail oriented customer service<br>• Facilitate the transfer of funds between internal and external accounts, ensuring accuracy and timeliness<br>• Process and dispatch necessary documentation via email or fax in compliance with company policies<br>• Direct calls to the relevant internal departments for further assistance when necessary<br>• Assist in the opening and closing of various deposit and savings accounts, adhering to all relevant procedures<br>• Provide knowledgeable support for consumer loans, addressing client questions and resolving issues<br>• Open and service various types of deposit accounts, maintaining high levels of accuracy and customer satisfaction<br>• Provide information and support for promotional activities, keeping customers informed about current offers<br>• Address customer inquiries and resolve issues related to banking products and services to ensure a positive customer experience<br>• Refer customers to appropriate specialized banking services such as investments, loans, and trust services<br>• Promote and sell bank products and services to contribute to branch goals. Call Center Specialist We are seeking a Call Center Specialist to join our team in the Local Government sector based in BALTIMORE, Maryland. The Call Center Specialist will be responsible for handling a high volume of inbound calls, maintaining customer records, and resolving customer inquiries in a timely and efficient manner. This role offers a long-term contract employment opportunity.<br><br>Responsibilities:<br><br>• Handle a high volume of inbound calls from customers with professionalism and efficiency<br>• Record and maintain accurate customer data in the system<br>• Provide excellent customer service, resolving customer inquiries promptly<br>• Monitor customer accounts and take appropriate action as needed<br>• Collaborate with team members to ensure smooth operations of the call center<br>• Adapt to changing customer needs and call center protocols<br>• Uphold confidentiality and follow local government regulations in all interactions<br>• Use data entry skills to update and manage customer information<br>• Work in compliance with call center standards and practices<br>• Contribute to improving the customer service process and customer experience Senior Staff Accountant <p>My client is seeking an exceptional experienced Staff or Senior Accountant to join our financial operations in the BWI area. This is an exciting opportunity to be an integral part of our expanding company, collaborating closely with the CFO, Controller, accounting staff, customer service representatives, branch managers, outside vendors, and customers. If you are interested in learning more about this or any Robert Half opportunity, email your resume to Jim Meade or connect with him on LinkedIn.</p><p><br></p><p>As a Senior Accountant, your primary responsibility will be to assist and help lead the month end accounting. You will be responsible for preparing journal entries with associated documentation, account reconciliations, as well as being cross trained as a backup for other team members. Your role will also entail process improvement to fine-tune accounting practices.</p><p><br></p><p> Responsibilities:</p><ul><li>Assisting with month end accruals and reconciliations.</li><li>Preparing monthly journal entries.</li><li>Preparing monthly financial statements for review by management.</li><li>Assisting in the preparation of annual budgets.</li><li>Preparing sales tax returns and commission reports.</li><li>Work with the external audit team in preparing audit schedules.</li><li>Assisting with software implementations and automating processes.</li></ul> Account Administrator We are offering a long-term contract employment opportunity for an Account Administrator in the insurance industry, located in Hunt Valley, Maryland, United States. The position operates within an on-site environment and involves a range of administrative duties, including customer service, data management, and process automation.<br><br>Responsibilities:<br><br>• Efficiently handle the termination of employee and account details<br>• Oversee and manage the invoice and payment processing activities, including the initiation of "Urgent" collection procedures<br>• Serve as the first point of contact for client inquiries, including those related to benefits, applications, account status, supply requests, etc., via phone calls<br>• Ensure timely and accurate processing of incoming and outgoing mail on a daily basis<br>• Proactively communicate with clients through various channels (phone, mail, email) to resolve questions or issues<br>• Stay updated with the knowledge of benefits, products, laws and regulations, systems, and procedures and relay this information to clients as required<br>• Participate in internal training sessions to enhance skills and knowledge<br>• Uphold a detail-oriented and helpful demeanor at all times, ensuring high-quality customer service<br>• Strive for accuracy and timeliness in all tasks, aiming to meet or even surpass performance standards<br>• Analyze existing processes and procedures to identify opportunities for administrative support efficiency improvement. Front Desk Coordinator <p>We are offering an employment opportunity for a Front Desk Coordinator in Baltimore, Maryland. In the non-profit sector, this role will require exceptional organizational skills and a keen eye for detail. The selected candidate will interact with customers, maintain customer records, and handle customer inquiries.</p><p><br></p><p>Responsibilities:</p><p>• Efficiently process applications from customers</p><p>• Keep customer credit records accurate and up-to-date</p><p>• Monitor customer accounts and take appropriate actions when required</p><p>• Provide administrative assistance and organize files as necessary</p><p>• Handle receptionist duties and manage a multi-line phone system</p><p>• Offer concierge services to customers and visitors</p><p>• Deliver high-quality customer service, addressing and resolving inquiries in a timely manner</p><p>• Perform data entry tasks and manage CRM input</p><p>• Proficiency in using Microsoft Word, Excel, and Outlook for various administrative tasks</p><p>• Leverage interpersonal skills to create a welcoming and supportive environment.</p> Account Administrator <p>A well-known insurance provider in Hunt Valley, MD is seeking an Account Administrator to fill their opening! This role is fully onsite, with the potential to become permanent for the right fit. Primary job duties include: </p><p><br></p><p>• Process employee and account terminations.</p><p>• Process invoices and payments of accounts; including “Urgent” letter collection procedures.</p><p>• Respond to client telephone calls regarding benefits, applications, account status, procedures, requests for supplies, etc.</p><p>• Process incoming and outgoing mail daily.</p><p>• Initiate contact with clients by telephone, mail, or e-mail regarding questions or problems.</p><p>• Maintain knowledge level of benefits, products, laws and regulations, systems, and procedures and communicate this knowledge to clients as necessary.</p><p>• Attend in-house training sessions.</p><p>• Maintain a professional and helpful manner at all times.</p><p>• Maintain high degree of accuracy and timeliness; meets or exceeds performance standards.</p><p>• Ability to analyze processes and procedures to determine more efficient methods of providing administrative support.</p> Receptionist <p>We are seeking a Receptionist for our team located in POTOMAC, Maryland. In this role, you will be responsible for handling customer inquiries, maintaining accurate customer records, and managing various administrative duties. This role is an integral part of our team, ensuring effective communication within the office and providing excellent customer service.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Answering multi-line phone system and managing email correspondence.</p><p>• Providing excellent customer service to both internal and external stakeholders.</p><p>• Performing data entry tasks and maintaining organized files.</p><p>• Scheduling appointments and managing calendars.</p><p>• Handling receptionist duties such as greeting visitors and providing general information.</p><p>• Utilizing Microsoft Excel, Microsoft Outlook, and Microsoft Word for various tasks.</p><p>• Ensuring the reception area is tidy and presentable.</p><p>• Assisting with other administrative tasks as needed.</p><p>• Handling confidential information with discretion.</p><p>• Collaborating with team members to achieve overall organizational goals.</p><p><br></p><p>For immediate and confidential consideration, please submit resumes in confidence to Vice President of Permanent Placement, Anne-Laure McGrory at anne-laure [dot] mcgrory [at] roberthalf [dot] [com].</p><p><br></p> Collections Specialist We are seeking a Collections Specialist for our operations based in Wilmington, Delaware. Your primary role will be handling collection processes, attending to customer service queries, and working in a dynamic call center environment. This role offers a contract to permanent employment opportunity, providing you with a chance to become a valuable part of our team.<br><br>Responsibilities:<br><br>• Efficiently handle collection processes and billing functions.<br>• Provide exceptional customer service in a high-volume call center environment.<br>• Process and evaluate credit applications of customers.<br>• Maintain comprehensive and accurate customer credit records.<br>• Utilize Microsoft Excel for data management and reporting.<br>• Monitor customer accounts regularly and take necessary action based on their status.<br>• Collaborate with the team to improve collector processes and strategies.<br>• Resolve customer inquiries promptly and professionally. Risk Manager / Internal Auditor <p>LOCAL CANDIDATES ONLY APPLY!! THIS ROLE IS IN THE OFFICE THE MAJORITY OF THE TIME.</p><p><br></p><p>Robert Half has partnered with a well-respected client in the Baltimore area to hire a Risk Manager for their growing team! They are looking to add a Risk Manager to help them effectively manage and mitigate risks across their enterprise. As the Risk Manager, you will be responsible for developing, implementing, and overseeing the enterprise-wide risk management framework to identify, assess, prioritize, and mitigate risks that could impact the achievement of the organization's objectives. Reporting directly to the Chief Risk Officer, you will play a critical role in enhancing the company's global risk management capabilities, providing business continuity, and fostering a culture of risk awareness and mitigation.</p><p> </p><p>Key Responsibilities include:</p><ul><li>Develop and implement an enterprise risk management (ERM) framework, policies, and procedures that align with the organization's strategic objectives and risk appetite.</li><li>Conduct comprehensive risk assessments across all areas of the business to identify and prioritize risks, including but not limited to operational, financial, strategic, compliance, and reputational risks.</li><li>Collaborate with business units and functional departments to facilitate risk identification, assessment, and mitigation activities, ensuring that risks are adequately understood and managed at the appropriate level.</li><li>Monitor and evaluate key risk indicators (KRIs) and control effectiveness to proactively identify emerging risks and areas for improvement.</li><li>Develop risk mitigation strategies and action plans in coordination with relevant stakeholders to address identified risks and vulnerabilities.</li><li>Provide guidance and support to business units on risk management best practices, including training and awareness initiatives.</li><li>Stay abreast of industry trends, regulatory developments, and emerging risks to ensure that the organization's risk management practices remain current and effective.</li><li>Lead or participate in special projects and initiatives related to risk management, as assigned.</li></ul><p>If you are qualified and interested, please apply immediately to Tracy.Kaszuba at RobertHalf or send your resume to Tracy Kaszuba on LinkedIn.</p> Credit and Collections Specialist <p>Robert Half has a new direct-hire opportunity for a full-time Credit and Collections Specialist. This role will handle all accounts receivable functions for commercial (b2b) accounts, including making credit recommendations as necessary. Candidates with strong backgrounds in commercial accounts receivable environments are encouraged to apply. Our client offers full-benefits, including profit sharing! </p><p><br></p><p>Responsibilities</p><ul><li>Collections calls to past due accounts</li><li>Making credit recommendations</li><li>Determine customer credit-worthiness</li><li>Handle all AR reporting for leadership</li><li>Update and maintain accounting database with data entry and reports</li><li>Process accounts receivable</li><li>Negotiate payment plans as needed</li><li>Update and manage vendor accounts</li><li>Process credit card deposits</li><li>Special accounting projects as assigned</li></ul><p><br></p> Receptionist <p>Our client, is a well known and respected leader in the manufacturing industry, is seeking a <strong>Receptionist & Director of First Impressions</strong> to take ownership of the front desk and create a welcoming, professional atmosphere for clients, visitors, and staff. As the first point of contact, this role is key to ensuring smooth operations and setting a positive tone for all interactions within the company. The ideal candidate will have a strong sense of ownership, a polished demeanor, and a proactive approach to front desk management.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and welcome all visitors, clients, and vendors in a friendly, professional manner, making them feel at ease.</li><li>Manage incoming calls, answer general inquiries, and direct calls to the appropriate departments.</li><li>Maintain a clean and organized front desk area to create a welcoming environment for guests and staff.</li><li>Handle all mail and deliveries, ensuring they are distributed to the correct recipients in a timely manner.</li><li>Assist with scheduling meetings, managing conference rooms, and preparing materials for meetings and events.</li><li>Provide administrative support, including data entry, document preparation, and maintaining office supplies.</li><li>Ensure security protocols are followed by managing access to the building and maintaining visitor logs.</li><li>Build strong relationships with clients and internal teams, becoming a go-to resource for all front desk-related matters.</li><li>Take ownership of the front desk experience, ensuring a positive and lasting first impression for all visitors.</li></ul><p><br></p> Front Desk Coordinator We are offering a short term contract employment opportunity for a Front Desk Coordinator in a location in the United States. The selected candidate will be the first point of contact for our clients, managing all aspects of customer service and administrative tasks.<br><br>Responsibilities: <br>• Serving as the primary point of contact, answering and directing phone calls.<br>• Coordinating client visits and directing them to the appropriate conference rooms.<br>• Providing concierge services, including offering refreshments and coat assistance.<br>• Assisting clients with tax document collection.<br>• Maintaining and organizing files, ensuring a smooth flow of office operations.<br>• Conducting data entry tasks in Microsoft Excel, Microsoft Word, and Microsoft Outlook.<br>• Reconciling time records for the group.<br>• Providing support to clients by addressing their inquiries in a clear and detail oriented manner. <br>• Ensuring the office environment is kept tidy and hospitable at all times.<br>• Utilizing strong interpersonal skills to build and maintain positive client relationships. Legal Assistant <p>Position: Legal Assistant</p><p>Location: Arlington, VA</p><p>Work Setting: In Office</p><p>Salary: $70s-$82k</p><p><br></p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p><br></p><p>Key Responsibilities:</p><ul><li>Transactional/Bankruptcy Support: Assist attorneys with various aspects of transactional law, including corporate governance, mergers and acquisitions, and contract management. Creditors' rights bankruptcy support.</li><li>Registered Agent Duties: Ensure that all legal documents and official communications are properly managed and timely processed for clients we serve as registered agent for.</li><li>SCC Filings: Prepare and file documents with the State Corporation Commission (SCC), including articles of incorporation, amendments, and annual reports.</li><li>Client Interaction: Communicate effectively with clients, providing updates and responding to inquiries in a professional manner.</li><li>Electronic Billing: Electronic billing for clients to include Tymetrix, Legal Tracker etc.</li><li>General Administrative Tasks</li></ul><p><br></p><p>Requirements:</p><ul><li>1-2 years of experience in a legal assistant role with a focus on transactional law.</li><li>Familiarity with registered agent responsibilities and SCC filing procedures.</li><li>Strong organizational skills and ability to manage multiple tasks and priorities effectively.</li><li>Proficiency in Microsoft Office Suite and legal research tools.</li><li>Ability to work independently and as part of a collaborative team.</li></ul><p>For immediate and confidential consideration, please submit resumes directly to Vice President of Permanent Placement, Anne-Laure McGrory at anne-laure [dot] mcgrory [at] roberthalf [dot] [com].</p> Corporate Budgeting Analyst <p>My client, a $1.8B+ privately held design-build and systems integration company with both commercial and government contracts has a newly created position for a Corporate Budgeting Analyst. This position will report to the Budget Manager and have a much more robust role than the title indicates. The Corporate Budgeting Analyst will primarily be involved in corporate budgeting & planning and financial reporting in addition to complex account reconciliations and various process automation and system implementation projects. The sky is limit in this diverse role with access and exposure to senior leadership and executives.</p><p><br></p><p>The position will include the following responsibilities, however not all will be introduced immediately or worked on daily, nor are all of these skills required to be selected for this position.</p><p><br></p><p>• Work with department leaders (VPs and Directors) to produce annual budget packages and supporting documentation for ~30 departments and consolidated</p><p>• Lead indirect procurement initiatives, including RFPs for company-wide blanket deals and manage rebate programs.</p><p>• Administer corporate budgeting and procurement controls.</p><p>• Perform month-end closing activities such as review of cost and analyze and report on budget fluctuations, prepaid and accrual reconciliations, and internal cost allocations.</p><p>• Work with internal programmers on automation of transactions, reporting, and reconciliations.</p><p>• Assist Chief Accounting Officer and CFO with Finance department and Corporate initiatives as they arise</p><p>• This requires coordination and communication not only within the Finance department, but more importantly with the Operating Divisions, other corporate departments, vendors and service providers.</p><p>• The company has a multi-layered operational financial reporting structure internal requirement, as well as approximately 50 subsidiaries including a growing international footprint adding complexities to the traditional financial reporting process, and approximately 30 departments</p><p>• Our objective is simplification and automation of repetitive entries and reconciliations.</p><p>• Perform more complex general ledger reconciliations, corporate allocations, and intercompany eliminations., including posting of adjusting journal entries as needed.</p><p>• Assist with preparation of monthly, quarterly, and annual financial statements.</p><p>• Assist with annual financial statement audit and corporate tax preparation.</p><p>• Job cost and percentage of completion and job cost accounting experience is helpful but can be learned.</p><p><br></p><p>This is an incredible opportunity for a candidate roughly 2-5 years into their career that has a strong foundation, outstanding ability to learn and apply new skills and desire to have a wide breadth of experience and grow within a company for the foreseeable future. My client has a tremendous culture and reputation of taking care of their employees on a variety of ways as evidenced by the long tenure of their employee population. They offer a competitive salary based on education, skills, experience and other credentials in addition to comprehensive benefits. This position is 100% in the office located in Tysons Corner, VA.</p><p><br></p><p>For consideration, please apply directly to this post or contact Lee Chernett, VP at Robert Half Finance & Accounting, on LinkedIn or by calling 571.297.9074 to discuss.</p> Collections Specialist <p>We are looking for a Collections Specialist in the Financial Services industry. The role involves the execution of collection duties, maintaining appropriate customer records, and handling customer inquiries. This role will contribute significantly to the management of delinquent, bankrupt, legal, and charged-off loans, as well as maintaining the quality and volume of departmental goals. Generous benefits package including medical, dental, vision, paid time off, 401k and more! </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Handle collection efforts on delinquent loans ranging from 16-149 days</p><p>• Engage with customers to understand the reason for delinquency and strategize solutions to bring the accounts current</p><p>• Utilize resources such as extension agreements, re-age, or collection maneuvers to assist customers in resolving their delinquent status</p><p>• Maintain a complete loan file on each delinquent loan worked, ensuring accurate tracking and record keeping</p><p>• Collaborate with the collection manager and provide weekly updates on individual queue status</p><p>• Monitor and follow-up on loans that are in an active intent to repossess status</p><p>• Handle a high volume of incoming calls, balancing with making outbound collection calls</p><p>• Review loan files and collection system to ensure all documents are in order and maintain proper documentation of collection work in the collection system</p><p>• Assist in training of employees within the department if requested by the collection’s manager</p> Office Manager <p>We are seeking an Office Manager to join our team in the commercial real estate sector, located in Washington, D.C. In this role, you will be responsible for ensuring our office runs smoothly by overseeing operations, managing vendor relations, and providing direct support to the Chief Operating Officer (COO). </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Oversee the day-to-day office operations and ensure a productive working environment</p><p>• Handle the setup of IT systems and facilitate the onboarding process for new hires</p><p>• Manage the COO's calendar, coordinating schedules and appointments</p><p>• Process expense reports, handle vendor payables, and oversee the office budget</p><p>• Maintain a detail-oriented relationship with vendors and manage facilities relations</p><p>• Ensure an organized and efficient setup of conference rooms for meetings</p><p>• Oversee the maintenance of personnel records and documentation, providing assistance to the HR Director as needed</p><p>• Order and maintain office supplies to ensure smooth operations</p><p>• Act as the primary point of contact for human resources and technology support</p><p>• Welcome and assist guests, fostering a positive and welcoming environment</p><p><br></p><p>All interested candidates in the Office Manager role and other fulltime permanent opportunities in the Washington, D.C. area please send your resume Justin Decker via LinkedIn. </p> Medical Collections Specialist <p>We are offering a contract employment opportunity for a Medical Collections Specialist in the healthcare industry, located in Glen Burnie, Maryland. The workplace is fast-paced and requires a high level of organization and meticulous attention to detail.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Accurately and efficiently process customer credit applications related to medical insurance collections.</p><p>• Maintain precise records of customer credit information.</p><p>• Resolve customer inquiries in a timely and meticulous manner.</p><p>• Monitor customer accounts and take appropriate action when necessary.</p><p>• Conduct follow-ups with insurance companies to ensure the collection of outstanding payments.</p><p>• Communicate with patients to gather any missing information if required.</p><p>• Keep track of Billing & Medical Collections.</p><p>• Engage in the collection processes and ensure the collection of payments.</p><p>• Handle appeals, authorizations, and billing functions.</p><p>• Understand and work with healthcare revenue cycle and reimbursement processes.</p><p>• Utilize skills in accounting software systems.</p><p>• Ensure smooth functioning of accounts receivable (AR) and cash collections.</p><p>• Knowledge of healthcare industry practices, healthcare insurance, and billing collection are essential</p> Executive Assistant <p>We are seeking an Executive Assistant to provide comprehensive support to the organization’s CEO. You will play a crucial role in managing their day-to-day activities, ensuring efficiency, and fostering effective communication across all levels of the organization. The role is working for an IT Firm in the Reston area and is primarily remote. THE ROLE REQUIRES SECRET OR TOP SECRET CLEARANCE. The successful candidate is energetic and resourceful, thrives in a fast-paced environment and enjoys taking initiative and problem-solving. You are ambitious, perceptive, articulate and a mature multi-tasker with outstanding writing, research and organizational skills. No coaching necessary on the basics. You’ve already mastered them. You’re hungry for exposure and experience in all aspects of the organization and will have the opportunity to work on a variety of exciting projects and initiatives. You will serve as a primary point of contact for internal and external constituencies including senior management, board members, donors, renowned scientists and various representatives from the media, academic and creative communities.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage calendars: schedule meetings, appointments, and organize conference calls; manage all aspects of out-of-office travel with precision and attention to detail.</li><li>Manage CEO’s contacts database.</li><li>Act as a primary point of contact for internal and external stakeholders, managing emails, calls, and correspondence with professionalism and discretion.</li><li>Organize and prioritize incoming requests and information, ensuring the CEO and Co-founder are well-informed and prepared for upcoming commitments.</li><li>Prepare agendas, take meeting minutes, and follow up on action items to drive accountability and progress on key initiatives.</li><li>Be a prudent/professional, yet affable/approachable gatekeeper.</li><li>Have an ear to the ground to surface successes and challenges faced by staff.</li><li>Handle administrative tasks such as expense reports, document preparation, and bookings of meeting spaces, to enhance operational efficiency.</li><li>Uphold strict confidentiality regarding sensitive information and executive decisions, demonstrating integrity and discretion in all interactions.</li><li>Schedule Board of Director meetings and oversee onsite details including venue and catering, and preparation and distribution of Board materials.</li><li>Assist in the execution of special projects and initiatives, collaborating with cross-functional teams to meet deadlines and deliver exceptional results. Plan events including lunches, dinners, and social gatherings, and assist in development and fundraising projects with high-level donors.</li><li>Approach new tasks and responsibilities with care and enthusiasm.</li><li>MUST HAVE SECRET OR TOP SECRET SECURITY CLEARANCE!</li></ul><p><br></p><p> All interested candidates in this Executive Assistant opportunity and other fulltime opportunities in Accounting Operations please send your resume to Ian Gainor via LinkedIn.  </p> Billing Cooridnator <p>Senior Billing Specialist ~Law Firm Washington, D.C. hybrid </p><p> $100k, great benefits, excellent work-life balance!</p><p> </p><p>My client is a well-established Law Firm located in downtown Washington, D.C. with a need for a  Senior Billing Specialist. The Senior Billing Specialist will report directly to the Billing Manager and will be tasked with preparing client invoices, reconciling accounts, processing ebilling, and assisting with collections and accounts receivables. The Billing Specialist with 3E experience are highly encouraged to apply. The Senior Billing Specialist will be responsible for the following duties:</p><p> </p><p> • Prepare and distribute weekly, quarterly, and year-end reports for clients in 3E</p><p> • Apply firm and client-specific billing guidelines, ensure matter engagement letter compliance</p><p> • Effectively interact and communicate with attorneys, secretaries, and clients in a decentralized </p><p>  billing environment.</p><p> • Manage client invoicing and regular collections activities including the generation of </p><p>  Accounts Receivable reports monthly and reconciliations </p><p> • Assist with reviewing and verifying the accuracy of billing and supporting documentation as required</p><p> • Research and respond to inquiries regarding billing issues and problems</p><p> • Create new billing formats as needed</p><p>• Preparing Electronic billing, assisting with maintaining the ebilling hub</p><p> </p><p> All interested candidates in this Senior Billing Specialist and other full-time permanent opportunities across the D.C. area please send your resume to Justin Decker via LinkedIn. </p><p><br></p><p> Requirements:</p><p> 3 + years’ experience in legal billing</p><p> 3E software </p><p> Proficient in MS Office  </p><p> Excellent analytical skills</p><p> Law firm experience </p><p> </p><p> All interested candidates in this Senior Billing Specialist and other full-time permanent opportunities across the D.C. area please send your resume to Justin Decker via LinkedIn. </p><p> </p><p><br></p> Compliance Administrator We are offering an exciting opportunity for a Compliance Administrator in the financial services industry. The selected individual will play a crucial role in the company's compliance operations, assisting the Compliance Officer in various tasks to ensure adherence to regulations and to minimize risk related to the company's business.<br><br>Responsibilities:<br>• Develop and manage a comprehensive compliance calendar <br>• Contribute to the completion of diverse regulatory filings<br>• Assist in conducting self-assessments as per the Compliance Officer's design<br>• Participate in the preparation of the annual insurance application<br>• Conduct detailed compliance monitoring reviews<br>• Compile and deliver compliance monitoring reports<br>• Aid in revising company policies and procedures<br>• Research and provide answers to compliance-related inquiries from team members<br>• Assist in responding to compliance audit and examination requests<br>• Conduct thorough reviews of customer accounts and activities<br>• Ensure clear and detail oriented communication, both internally and externally<br>• Handle additional duties as assigned within the scope of the compliance function. Collections Specialist <p>We are inviting applications for the role of Collections Specialist. In this role, you will be expected to manage accounts receivable and collections processes for our team. The position involves facilitating communication with customers, coordinating with other departments, and maintaining meticulous records. It offers a short term contract employment opportunity.</p><p><br></p><p>Responsibilities:</p><p>• Manage collection of overdue accounts receivable invoices effectively.</p><p>• Assist with the management of smaller accounts and ensure effective communication with account holders.</p><p>• Receive and manage lists of targets to contact, ensuring all necessary actions are taken.</p><p>• Utilize both phone and email communication methods to reach out to customers.</p><p>• Work collaboratively with sales and other departments to gather essential information as required.</p><p>• Proactively contact customers for payment information, predominantly for credit card payments.</p><p>• Ensure all customer interactions and payment details are accurately recorded in the computer system.</p><p>• Use Microsoft Excel to maintain and update customer data regularly.</p>
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