17 results for Customer Service Coordinator in Middle River, MD

Client Services Coordinator

Wilmington, DE
onsite
Permanent
40000 - 45000 USD / Yearly
Stable client within the legal industry seeks a tech savvy, Client Service Coordinator with strong communication skills. This role consists of providing excellent customer engagement by drafting client correspondence and documentation, generating client invoices, distributing incoming mail and packages, forwarding onboarding documents, entering data into the company’s CRM system, collecting client payments, and coordinating with outside vendors as needed. The ideal Client Service Coordinator will also develop business plans to assist in goal setting, present product knowledge to prospective clients, negotiate agreements, and resolve all client inquiries. How you will make an impact· Assist and welcome visitors· Manage client records and documents· Assist with administrative support· Provide client/vendor support/management· Calendar Management· Generate email correspondence· Review Legal Agreement/Contracts· Document Management· Resolve transaction discrepancies
2026-03-10T00:00:00Z

Customer Service Representative

Newark, DE
onsite
Permanent
0 - 0 USD / Yearly
Wilmington Delaware client, seeks a Customer Service Representative with a positive attitude and willingness to learn and adapt. This Customer Service Representative will engage with customers on order requests and updates, create and update customer files, draft customer quotes, assist with inventory management, fulfill customer orders, submit scheduling forms, attend weekly sales meetings, resolve customer inquiries, research and identify areas for process improvement, and provide administrative assistance where needed. The ideal candidate should have great communication skills, strong multi-tasking capabilities, and the ability to thrive within a team environment. Major Responsibilities· Fulfill customer inquiries· Order/Vendor Management· Build strong customer relationships· Process Improvement· Sales Support· Maintain customer records· Delivery Tracking· Follow-up with all customer correspondence via phone and email· Ability to transfer documentation into a Paperless Environment
2026-02-24T00:00:00Z

Customer Service Representative

Washington, DC
onsite
Temporary
19 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Washington, District of Columbia. This is a long-term contract position where you will play a key role in assisting individuals with housing waitlist inquiries and applications. The ideal candidate is detail-oriented, organized, and committed to providing outstanding service. Responsibilities: • Communicate effectively with individuals on the housing waitlist or those seeking to apply. • Collect and manage physical documents to ensure accurate recordkeeping. • Update and maintain information in the company database with precision. • Scan and file documents systematically for easy access and retrieval. • Perform general clerical and administrative duties to support office operations. • Handle inbound and outbound calls to address customer inquiries. • Provide clear and attentive assistance to customers via phone and email. • Process orders and ensure accurate entry of information into the system. • Collaborate with team members to ensure smooth workflows and customer satisfaction.
2026-03-13T00:00:00Z

Bilingual Customer Support Coordinator

Silver Spring, MD
onsite
Temporary
21 - 23 USD / Hourly
We are seeking a Bilingual Customer Support Coordinator to join our team. The ideal candidate excels in both English and Spanish, demonstrates high attention to detail, and is committed to providing an outstanding customer experience. Responsibilities:• Schedule consultations and installation appointments.• Handle inbound/outbound customer calls.• Provide bilingual support to installation teams.• Update CRM notes and manage customer files.• Resolve customer issues professionally.
2026-03-03T00:00:00Z

Bilingual Customer Support Coordinator

Gaithersburg, MD
onsite
Temporary
21 - 23 USD / Hourly
We are seeking a dynamic Bilingual Customer Support Coordinator to join our team. This role will play a key part in ensuring exceptional service delivery to our clients and customers by providing support in both English and Spanish. The ideal candidate is a detail-oriented professional with strong communication skills and a passion for helping others.Responsibilities:· Schedule consultations and installation appointments.· Handle inbound/outbound customer calls.· Provide bilingual support to installation teams.· Update CRM notes and manage customer files.· Resolve customer issues professionally.
2026-03-03T00:00:00Z

Bilingual Customer Support Coordinator

Rockville, MD
onsite
Temporary
21 - 23 USD / Hourly
· Schedule consultations and installation appointments.· Handle inbound/outbound customer calls.· Provide bilingual support to installation teams.· Update CRM notes and manage customer files.· Resolve customer issues professionally.
2026-03-03T00:00:00Z

Customer Service Representative II

Baltimore, MD
onsite
Temporary
16.15 - 18.7 USD / Hourly
We are looking for dedicated and detail-oriented Customer Service Representatives to join our team in Baltimore, Maryland. This role involves providing exceptional support to customers while managing inbound calls and data entry tasks efficiently. As a long-term contract position, it offers stability and the opportunity to contribute to a local government agency's operations. Responsibilities: • Respond promptly to customer inquiries through inbound calls, ensuring a positive experience for all callers. • Accurately input and update customer data into the system, maintaining high levels of accuracy and confidentiality. • Address customer concerns and resolve issues with careful attention and in a timely manner. • Collaborate with team members to improve call center processes and enhance overall efficiency. • Follow established protocols and guidelines to handle calls and document interactions effectively. • Maintain a thorough understanding of services offered to provide accurate information to customers. • Monitor call volumes and prioritize tasks to meet daily performance goals. • Participate in training sessions and adapt to new procedures as needed. • Uphold a strong commitment to customer satisfaction while adhering to organizational standards.
2026-03-06T00:00:00Z

Medical Customer Service Representative

Baltimore, MD
onsite
Temporary
17 - 22 USD / Hourly
A healthcare organization in Baltimore is seeking an experienced Customer Service Representative with a background in public health to join their team! In this contract position, you will handle high volumes of inbound calls related to public health information, ensuring callers receive accurate guidance and are directed to appropriate resources. This contract role requires strong communication skills and a commitment to excellent customer service, with the potential for extension based on organizational needs. Responsibilities:• Manage high volumes of inbound calls from the public, providing accurate information and support.• Follow established scripts and protocols to ensure consistent communication.• Maintain a detail-oriented and courteous demeanor while addressing caller inquiries.• Ask clarifying questions to understand caller needs and minimize errors.• Direct callers to the appropriate departments or resources based on their concerns.• Accurately document call details and interactions in the system.• Protect caller confidentiality and adhere to organizational policies.• Escalate complex or urgent issues in accordance with provided guidelines.• Work collaboratively with team members to ensure smooth operations.
2026-03-09T00:00:00Z

Call Center Representative

Baltimore, MD
onsite
Temporary
16 - 22 USD / Hourly
Seeking a customer-focused Call Center Representative to handle high-volume inbound/outbound calls, resolve customer inquiries, document interactions, and meet quality/metrics in a fast-paced environment. Key Responsibilities:<ul><li>Answer 60–100+ calls per day; verify identity and resolve issues/escalations.</li><li>Document calls, case notes, and resolutions accurately.</li><li>Process payments, updates, and service requests.</li><li>Meet KPIs (AHT, QA, adherence, first-call resolution).</li></ul>
2026-02-23T00:00:00Z

Front Desk Coordinator

Lancaster, PA
onsite
Contract / Temporary to Hire
22.1635 - 25.663 USD / Hourly
We are looking for a Front Desk Coordinator to join our team in Lancaster, Pennsylvania. This Contract to permanent position is ideal for an organized and detail oriented individual who excels at delivering exceptional customer service and maintaining smooth office operations. The role involves managing front desk activities, clerical tasks, and supporting various office functions to ensure efficiency. Responsibilities: • Greet and assist visitors by determining their needs and directing them to the appropriate personnel. • Handle incoming calls with a detail oriented approach, providing information about the organization and addressing inquiries. • Maintain a calm and detail oriented demeanor when managing challenging or upset callers. • Organize, file, and maintain case materials systematically. • Order and manage office supplies to support daily operations. • Perform various clerical duties such as sorting mail, photocopying, preparing shipments, and collating documents. • Support the office with special projects and assignments as needed. • Ensure the reception area remains tidy and welcoming for guests. • Coordinate incoming and outgoing communications through a multi-line phone system.
2026-03-13T00:00:00Z

Front Desk Coordinator

Silver Spring, MD
onsite
Contract / Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a detail-oriented Front Desk Coordinator to join our team in Silver Spring, Maryland. This Contract to permanent position is ideal for someone who thrives in a fast-paced environment and enjoys providing exceptional customer service. In this role, you will be the first point of contact for guests and callers, ensuring smooth office operations and delivering a positive experience for all visitors. Responsibilities: • Manage incoming calls efficiently, including triaging and routing them to the correct team members. • Greet guests warmly and assist them with inquiries or direct them to the appropriate person. • Handle conflict resolution with composure and poise. • Coordinate office tasks such as distributing mail and maintaining a welcoming front desk environment. • Perform light administrative duties to support the team’s daily operations. • Ensure the seamless flow of communication within the office by handling a multi-line phone system. • Provide concierge-like services to enhance the experience of visitors and callers. • Maintain high standards of politeness and sharp attention to detail.
2026-03-12T00:00:00Z

Bilingual Customer Service Representative

Silver Spring, MD
onsite
Temporary
21 - 26 USD / Hourly
Join our team as a Bilingual Customer Service Representative and play a key role in providing exceptional support to our diverse customer base. We’re seeking a dedicated professional fluent in English and Spanish who is passionate about helping others and committed to delivering excellent service.<ul><li>Engage with residents via phone, email, and chat in English and Spanish, offering professional and friendly assistance.</li><li>Assist community members with applications and navigating county systems.</li><li>Update and maintain resident records.</li><li>Provide bilingual translations for documents and conversations.</li><li>Collaborate with internal teams to escalate cases.</li><li> Assist community members with applications and navigating county systems.</li></ul>
2026-03-03T00:00:00Z

Bilingual Customer Service Representative

Rockville, MD
onsite
Temporary
21 - 26 USD / Hourly
Are you a skilled communicator fluent in English and Spanish? Our team is seeking a dedicated Bilingual Customer Service Representative to join a fast-paced, customer-driven environment. This is a great opportunity to make a difference by helping clients, providing solutions, and building lasting relationships.Responsibilities:· Manage high-volume inbound calls from residents.· Assist community members with applications and navigating county systems.· Provide bilingual translations for documents and conversations.· Update and maintain resident records.· Collaborate with internal teams to escalate cases.
2026-03-03T00:00:00Z

Accounting Coordinator

Grasonville, MD
onsite
Permanent
40000 - 55000 USD / Yearly
We are seeking a detail‑oriented Accounting Coordinator to join our team in Stevensville, Maryland. In this role, you’ll support our construction and service operations by managing day‑to‑day financial transactions and maintaining accurate, organized records. The ideal candidate is proactive, highly organized, and committed to ensuring accuracy and compliance in all accounting processes. Key Responsibilities<ul><li>Process accounts payable and receivable, including vendor invoices, payments, and customer billing for construction projects.</li><li>Perform monthly reconciliations for bank accounts, credit cards, and general ledger accounts.</li><li>Maintain organized financial records through filing, scanning, and digital archiving, while helping streamline documentation practices.</li><li>Support month‑end and year‑end close activities.</li><li>Partner with operations and sales teams to collect financial data for project costing and analysis.</li><li>Identify opportunities for process improvements and assist in implementing automation or workflow enhancements.</li><li>Provide administrative support to the finance department, including vendor and client communication.</li><li>Ensure all financial activities align with industry regulations and company policies.</li></ul>Benefits<ul><li>Medical</li><li>Dental</li><li>Vision</li><li>401(k)</li><li>10 Days of PTO</li></ul>
2026-03-09T00:00:00Z

Senior Accounts Receivable Coordinator

Newark, DE
onsite
Permanent
75000 - 90000 USD / Yearly
Senior Accounts Receivable Coordinator $75,000–$95,000 | permanent | Hybrid (if applicable) A growing and well-established organization with over $240MM in revenue is seeking a Senior Accounts Receivable Coordinator to join its finance team. This role is ideal for a detail-oriented AR detail oriented who brings strong ownership of the receivables process, enjoys collaborating cross-functionally, and is comfortable handling complex customer accounts. This position plays a critical role in maintaining healthy cash flow, improving collections, and supporting accurate financial reporting. Position Overview Summary The Senior Accounts Receivable Coordinator will oversee the full AR lifecycle, including invoicing, collections, cash application, dispute resolution, and reporting. This role works closely with accounting leadership, sales, and customer service teams to ensure timely payment and strong customer relationships. Key Responsibilities <ul><li>Manage and oversee the full accounts receivable cycle</li><li>Prepare and issue accurate customer invoices in a timely manner</li><li>Lead collection efforts, including outreach to customers and resolution of outstanding balances</li><li>Apply cash receipts and reconcile customer accounts Investigate and resolve billing discrepancies and customer disputes</li><li>Monitor AR aging reports and proactively address delinquent accounts</li><li>Assist with month-end close activities related to AR Ensure compliance with internal controls, policies, and procedures</li><li>Support process improvements to enhance efficiency and accuracy</li><li>Provide AR reporting and insights to accounting leadership</li></ul> Qualifications <ul><li>5+ years of progressive accounts receivable experience</li><li>Strong understanding of AR processes, cash application, and collections</li><li>Experience working with complex or high-volume customer accounts</li><li>Proficiency in Excel (pivot tables, VLOOKUP/XLOOKUP preferred)</li><li>Experience with ERP systems such as NetSuite, SAP, Oracle, or similar</li><li>Excellent communication and customer service skills</li><li>Strong attention to detail and ability to manage multiple priorities</li><li>Ability to work independently and take ownership of responsibilities</li></ul> Compensation & Benefits Competitive salary range of $75,000–$95,000, based on experience Comprehensive benefits package (medical, dental, vision, 401(k), PTO, etc.) Stable work environment with growth opportunities If you are an experienced AR detail oriented who enjoys taking ownership, driving results, and contributing to a collaborative finance team, we’d love to hear from you. Apply today to take the next step in your growing accounting career.
2026-03-13T00:00:00Z

Senior Billing Coordinator

Washington, DC
onsite
Permanent
100000 - 116000 USD / Yearly
Client Account Specialist ~Law Firm Washington, D.C. mostly remote$115k, great benefits, excellent work-life balance! My client is a well-established Law Firm located in downtown Washington, D.C. with a need for a Client Account Specialist will report directly to the Director of Billing and will be tasked with preparing client invoices, reconciling accounts, processing ebilling in billblast Aderant system and assisting with collections and accounts receivables. Client Account Specialist and law firm billing coordinators with Aderant experience are highly encouraged to apply. The Client Account Specialist will be responsible for the following duties: • Prepare and distribute weekly, quarterly, and year-end reports for clients in Aderant • Apply firm and client-specific billing guidelines, ensure matter engagement letter compliance • Effectively interact and communicate with attorneys, secretaries, and clients in a decentralized billing environment. • Manage client invoicing and regular collections activities including the generation of Accounts Receivable reports monthly and reconciliations • Assist with reviewing and verifying the accuracy of billing and supporting documentation as required • Research and respond to inquiries regarding billing issues and problems • Create new billing formats as needed• Preparing Electronic billing, assisting with maintaining the ebilling, BillBlast All interested candidates in this Client Account Specialist and other full-time permanent opportunities across the D.C. area please send your resume to Justin Decker via LinkedIn.
2026-03-11T00:00:00Z

Payroll and HR Coordinator

Owings, MD
onsite
Permanent
50000 - 65000 USD / Yearly
Robert Half has a new direct-hire opportunity a detail-oriented and dependable HR & Payroll Coordinator to join our team. This role is primarily responsible for managing and processing payroll with a high degree of accuracy and confidentiality, while also providing essential support across general HR functions. The ideal candidate is analytical, organized, and thrives in a fast-paced environment where precision and professionalism are critical. Key ResponsibilitiesPayroll Administration (Primary Focus)<ul><li>Process a weekly payroll accurately and on time</li><li>Maintain payroll records, including earnings, deductions, and tax withholdings</li><li>Ensure compliance with federal, state, and local wage and hour laws</li><li>Reconcile payroll reports and resolve discrepancies</li><li>Coordinate with benefits providers regarding deductions and contributions</li><li>Prepare payroll-related reports for leadership and finance</li><li>Assist with year-end processing (W-2s, audits, reporting)</li></ul>HR Support (Secondary Focus)<ul><li>Assist with onboarding and offboarding processes</li><li>Maintain employee records and HRIS data integrity</li><li>Support benefits administration and employee inquiries</li><li>Help coordinate performance review cycles and employee communications</li><li>Assist with policy updates and compliance tracking</li><li>Provide general administrative support to the HR department</li></ul>
2026-03-02T00:00:00Z