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23 results for Customer Service Representative in Miami Florida United States Fl

Customer Service Representative <p>We are offering a contract employment opportunity for a Customer Service Representative in Miami, Florida. This position will be working for a nonprofit organization in the Miami area in their helpline service department. If you enjoy helping others and working in a fast-paced environment, this might be a great opportunity for you.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Provide appropriate information and referrals to social service agencies for callers contacting the Helpline.</li><li>Ensure data is accurately entered into the client database in a timely manner.</li><li>Provide telephone crisis counseling as well as suicide intervention services to callers experiencing crisis situations.</li><li>Participate in training, seminars, workshops, and in-services related to program and professional development.</li><li>Maintain an effective working relationship with colleagues through the use of appropriate interpersonal and communication skills.</li><li>Consistently adhere to the assigned schedule and demonstrate flexibility in regard to call center coverage needs.</li><li>Provide outstanding customer service to callers and accurately document all calls in the software.</li><li>Adhere to confidentiality policies and procedures as well as HIPAA regulations.</li><li>Obtain Certification as an Information & Referral Specialist through the Alliance for Information & Referral Systems (AIRS).</li></ul><p><br></p> Customer Service Representative We are currently in need of a diligent and detail-oriented Customer Service Representative to join our team in Boca Raton, Florida, in the service industry. In this role, you will be the first point of contact for our customers, handling inbound calls, and responding to emails. You'll also interact with various customer job platforms and manage dispatches for new rentals.<br><br>Responsibilities<br>• Handle incoming communication from all customers<br>• Respond promptly and in a detail-oriented manner to customer emails<br>• Engage with various customer platforms such as Facility Source, Comfort Systems, and Direct Supply<br>• Manage dispatches for new rentals and process off-rent requests<br>• Ensure all customer-related tasks are executed accurately and efficiently<br>• Maintain a self-managed and reliable work environment<br>• Offer a high-quality customer service experience to all customers<br>• Utilize your inside sales skills to enhance customer interaction. Customer Service Representative <p>We are in need of a Customer Service Representative who can seamlessly manage customer-related tasks in our Medley, Florida office. As a key member of our team, you will be in charge of assisting customers with their orders, maintaining meticulous records, and swiftly resolving any issues that arise. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Provide guidance and support to customers regarding their orders over the phone</p><p>• Maintain a high level of empathy and understanding while dealing with customer queries</p><p>• Demonstrate effective multitasking skills, including managing emails while assisting customers</p><p>• Maintain and update customer records diligently and accurately</p><p>• Thrive in a fast-paced work environment and adapt quickly to changes</p><p>• Exhibit exceptional typing skills with a speed of over 40 words per minute</p><p>• Be flexible with shift timings, ensuring availability as required</p><p>• Use your bilingual skills to better assist our diverse customer base, if applicable</p><p>• Exhibit quick learning skills to adapt to our dynamic work environment</p><p>• Collaborate with the team to provide top-notch customer service in our call center.</p><p><br></p><p>Please send your resume to: Jacqueline.Mejia@RobertHalf and call Jacqueline @ 786-698-7072</p> Senior Representative, Customer Service - Skilled <p>We are offering a long-term contract employment opportunity for a Senior Representative, Customer Service - Skilled in Weston, Florida. This role is essential in maintaining strong relations with our customers and supporting our sales team in the industry. The job involves both pre-sale and post-sale customer interactions, making key decisions based on company procedures and principles, and working with various departments to meet service sales goals.</p><p><br></p><p>First Shift: 7-3:30PM</p><p><br></p><p><strong>Responsibilities:</strong></p><ol><li>Handling the comprehension and execution of complex legal documents related to application delivery.</li><li>Quoting preventative maintenance and conducting repairs for billed customers.</li><li>Troubleshooting international shipments to guarantee compliance with custom requirements.</li><li>Investigating unidentified returns for accurate inventory management.</li><li>Facilitating effective communication for product recalls and quality control.</li><li>Collaborating in teams to deliver optimal results to customers.</li><li>Motivating colleagues to exceed daily tasks and objectives.</li><li>Training new hires to promote business expansion.</li><li>Being responsive to inquiries from sales and external stakeholders.</li><li>Managing working practices and SOPs efficiently.</li><li>Actively striving to improve service levels, internal processes, and customer assistance.</li><li>Demonstrating a consistently positive attitude in the professional sphere.</li><li>Providing superior customer care by building effective relationships with internal and external clients.</li><li>Documenting customer interactions, inquiries, complaints, comments, and actions taken.</li><li>Preparing detailed product or service reports, driven by meaningful customer information.</li><li>Maintaining accurate pricing in record systems and entering contracts as required.</li><li>Upholding quality initiatives throughout workflow.</li><li>Implementing procedures for accurate inventory management.</li><li>Assisting the Sales Department by responding to inquiries via phone and e-mail.</li></ol> Senior Representative, Customer Service - Skilled <p>We are offering a long-term contract employment opportunity for a Senior Representative, Customer Service in Weston, Florida. In this role, you will be a crucial part of our team, focusing on providing top-notch customer service, managing customer inquiries, and maintaining detailed customer records.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Manage customer inquiries with professionalism and precision</p><p>• Utilize your knowledge of computer skills, including proficiency in Microsoft Office Suite and Adobe Photoshop, to improve customer service processes </p><p>• Ensure consistent output by strictly following work instructions</p><p>• Utilize our proprietary case management system to create and manage cases</p><p>• Review and segment CT scans following our protocol, using specialized software to create 3D Anatomical Bone Models for use in Robotic Surgery</p><p>• Prepare Pre-Operative Surgical Plans, using the Digital Bone Models, for robotically assisted Total Hip and Total Knee Replacement surgeries</p><p>• Review CT segmentations and Surgical Plans for accuracy, ensuring correct anatomical landmark selection, and implant sizing and positioning</p><p>• Upload completed Pre-plans to field-based personnel</p><p>• Document all activities according to prescribed methods and procedures</p><p>• Prioritize tasks effectively to meet team and department production targets, demonstrating efficient work methods.</p> Customer Service <p>We are offering a long-term contract employment opportunity for a Customer Service Representative in Delray Beach, Florida. As a Customer Service Representative, you will handle customer inquiries, maintain detailed records, and manage customer accounts with precision and professionalism. </p><p><br></p><p>Responsibilities:</p><p>• Handle a high volume of inbound and outbound calls on a daily basis.</p><p>• Address customer inquiries related to their accounts and utility questions.</p><p>• Maintain detailed and accurate customer account records.</p><p>• Enter and update customer data in CRM system.</p><p>• Process customer credit applications promptly and accurately.</p><p>• Engage in email correspondence with customers to resolve their queries.</p><p>• Monitor customer accounts and take appropriate action when required.</p><p>• Serve as the initial point of contact for customers.</p><p>• Manage order entries with precision and accuracy.</p> Representative, Customer Service - Skilled <p><strong>Responsibilities:</strong></p><ol><li>Handling the comprehension and execution of complex legal documents related to application delivery.</li><li>Quoting preventative maintenance and conducting repairs for billed customers.</li><li>Troubleshooting international shipments to guarantee compliance with custom requirements.</li><li>Investigating unidentified returns for accurate inventory management.</li><li>Facilitating effective communication for product recalls and quality control.</li><li>Collaborating in teams to deliver optimal results to customers.</li><li>Motivating colleagues to exceed daily tasks and objectives.</li><li>Training new hires to promote business expansion.</li><li>Being responsive to inquiries from sales and external stakeholders.</li><li>Managing working practices and SOPs efficiently.</li><li>Actively striving to improve service levels, internal processes, and customer assistance.</li><li>Demonstrating a consistently positive attitude in the professional sphere.</li><li>Providing superior customer care by building effective relationships with internal and external clients.</li><li>Documenting customer interactions, inquiries, complaints, comments, and actions taken.</li><li>Preparing detailed product or service reports, driven by meaningful customer information.</li><li>Maintaining accurate pricing in record systems and entering contracts as required.</li><li>Upholding quality initiatives throughout workflow.</li><li>Implementing procedures for accurate inventory management.</li><li>Assisting the Sales Department by responding to inquiries via phone and e-mail.</li></ol> Customer Support Analyst <p>We are offering a permanent employment opportunity for a Customer Support Analyst B. Intermediate in Fort Lauderdale, Florida. The successful candidate will be responsible for providing software and hardware support, technical advice, and training to customers. This role also includes troubleshooting and resolving technical issues, maintaining databases, and contributing to team projects. </p><p><br></p><p>Responsibilities:</p><p>• Provide software and hardware support for workstation and networking devices.</p><p>• Offer technical advice and guidance to customers, fostering a supportive environment.</p><p>• Troubleshoot and restore technical service and equipment, utilizing established processes and procedures.</p><p>• Maintain a knowledge database and call tracking system to enhance the quality of problem resolutions.</p><p>• Collaborate with the team, sharing information and assisting with calls.</p><p>• Handle service desk tickets, ensuring they are assigned to the appropriate technician or group for resolution.</p><p>• Execute advanced troubleshooting to determine the cause of problems.</p><p>• Install, configure, and provide user support for personal computers and peripheral equipment.</p><p>• Assist staff on issues outside their areas of responsibility when needed.</p><p>• Deliver hardware and software technical training and detail oriented development for other technicians.</p><p>• Participate in and coordinate projects like Personal Computer Replacement Project, Memory Upgrade Project, Operating System Upgrade Project, etc.</p><p>• Support software applications such as Microsoft Operating Systems, Microsoft Office Suite, various off-the-shelf, and Department developed applications.</p><p>• Engage in statewide teams, both internal and external to the Office of Information Technology (OIT).</p><p>• Generate and maintain detailed technical documentation including software installation guidelines, troubleshooting processes, etc.</p><p>• Coordinate service calls and repairs for warranty and non-warranty items.</p><p>• Maintain records on all calls and keep accurate records relating to service calls for maintenance or warranty repairs.</p><p>• Install, maintain, and support specialized software applications as assigned.</p> Customer Service <p>Robert Half is offering a fantastic opportunity for a skilled and personable Customer Support Specialist. If you're looking to leverage your communication skills to make a meaningful impact while supporting a growing business, this could be the perfect role for you!</p><p><strong>What you’ll do as a Customer Support Specialist:</strong></p><ul><li>Handle both inbound and outbound calls on a daily basis, ensuring a seamless customer experience.</li><li>Provide friendly, accurate, and timely customer service to all clients.</li><li>Review medication orders with patients, explaining cost, insurance coverage, shipping options, and delivery timelines.</li><li>Assist patients with tracking and managing their orders.</li><li>Address and resolve customer inquiries, concerns, or issues with professionalism and care.</li><li>Maintain detailed records of customer interactions, inquiries, and transactions.</li><li>Update customer information and ensure accurate documentation within the system.</li><li>Work closely with internal teams to ensure orders are processed smoothly and any issues are resolved.</li><li>Process and manage returns, exchanges, and cancellations as needed.</li><li>Collaborate with the billing team to clarify and resolve any billing-related questions.</li><li>Follow up with customers as needed to ensure satisfaction and follow-through on commitments.</li><li>Assist with other administrative tasks and duties as assigned.</li></ul><p><br></p> Customer Service Admin We are in search of a Customer Service Admin to join our team in the service industry in Dania Beach, Florida. As a Customer Service Admin, you will be a key player in our customer support operations, communicating with customers daily, and ensuring a high level of customer satisfaction. This role is crucial in maintaining customer relationships, ensuring accurate billing, and providing a seamless service experience.<br><br>Responsibilities:<br><br>• Engage in daily communication with customers, providing top-tier support and service.<br>• Collaborate with various stakeholders to provide efficient customer service.<br>• Resolve customer inquiries promptly and professionally.<br>• Review invoices post-service to ensure accurate billing as per individual contracts.<br>• Maintain a customer-centric approach in all interactions and decisions.<br>• Process customer requests and applications with accuracy and efficiency.<br>• Monitor customer accounts and take appropriate action when necessary.<br>• Maintain accurate records of customer interactions and transactions.<br>• Uphold the company's commitment to superior customer service.<br>• Understand and adhere to all contract terms related to customer service and billing. Customer Service Admin We are offering an exciting opportunity in the service industry at our Dania Beach, Florida location. The role involves a Customer Service Admin who will be instrumental in maintaining customer relationships and ensuring smooth operations. <br><br>Responsibilities:<br>• Liaise regularly with customers, providing them with a high level of service<br>• Identify and respond to customer service needs promptly and professionally<br>• Collaborate with various stakeholders to ensure customer satisfaction<br>• Review invoices post-service and confirm accurate billing as per individual contracts<br>• Maintain and update customer records consistently for easy access and efficient service delivery<br>• Process customer credit applications with accuracy and efficiency<br>• Monitor customer accounts and take necessary actions when required<br>• Uphold a customer-centric attitude throughout all operations and interactions. Contract Coordinator We are offering a long term contract employment opportunity for a Lead Coordinator, Contracts, and Pricing - Skilled in Weston, Florida. The role primarily involves interaction with customers and company representatives to handle various pre-sales and post-sales service functions. A key aspect of the role is the maintenance of a shared inbox and the accurate processing of service contract queries.<br><br>Responsibilities:<br>• Handle a variety of pre-sales or post-sales service functions, interacting with customers and company sales or service representatives.<br>• Answer and address service contract questions in a timely and efficient manner.<br>• Maintain a shared inbox, ensuring all customer inquiries and issues are addressed.<br>• Generate invoices for billable customers, considering both time and materials, as well as rental deal structures.<br>• Utilize data analytics insights to draft return on investment reports for the sales team.<br>• Learn and understand cross-functional responsibilities for logistics.<br>• Apply detail-oriented expertise and judgement in carrying out assigned tasks, with a comprehensive understanding of the range of processes, procedures, and systems involved.<br>• Draft and prepare detailed reports based on data analytics.<br>• Implement and maintain procedures for materials handling and contracting.<br>• Supervise and monitor customer accounts, taking appropriate action when necessary. E-Commerce Specialist We are offering a long-term contract employment opportunity for an E-Commerce Specialist in the retail industry, based in Hollywood, Florida. You will be instrumental in handling e-commerce operations, contributing to the development of strategies, overseeing website function, and managing product listings. Your role will also entail leading onsite marketing initiatives, conducting sales analysis, and optimizing conversion rates. <br><br>Responsibilities<br>• Design and implement comprehensive e-commerce strategies that align with our goals, encompassing product selection, pricing, promotions, and marketing campaigns.<br>• Ensure the smooth operation and user experience of our online store, providing a seamless customer journey.<br>• Manage online product listings, descriptions, and images, maintaining accurate information on the website. <br>• Spearhead website marketing efforts, including SEO and content marketing, to drive traffic and conversions.<br>• Monitor sales performance, analyze customer data, identify trends, and create reports to identify areas for enhancement.<br>• Deploy A/B testing and other optimization techniques to improve conversion rates on the website.<br>• Handle customer inquiries and resolve issues related to online orders and website functionality.<br>• Collaborate with warehouse teams to maintain accurate inventory levels and ensure timely order fulfillment.<br>• Stay abreast of the latest e-commerce technologies and platforms, recommending and implementing new tools to improve the online shopping experience.<br>• Lead a team of e-commerce specialists, including designers, developers, marketing professionals, and customer service representatives.<br>• Develop mobile commerce strategies and features to enhance the mobile shopping experience and capture the growing segment of mobile shoppers.<br>• Work closely with marketing, merchandising, and operations teams to align efforts, gather insights, and ensure consistent messaging across channels.<br>• Define and monitor key performance metrics related to e-commerce, such as revenue, conversion rates, average order value, and customer retention, using this data to drive product optimizations and enhancements. Receptionist <p>Are you an articulate, highly-skilled individual ready to join the hospitality industry? Robert Half is seeking a Receptionist for a short-term contract / temporary position based in the Miami area. This dynamic opportunity requires someone who can handle multiple responsibilities at once while maintaining an upbeat and professional demeanor. If you're passionate about providing excellent customer service and working in a fast-paced environment, we want to hear from you!</p><p><strong>What you get to do every single day:</strong></p><ul><li>Manage incoming calls and assist guests with inquiries</li><li>Greet visitors and ensure a positive guest experience</li><li>Handle office filing and provide general administrative support</li><li>Distribute incoming mail according to company procedures</li><li>Help with overflow administrative tasks, including data entry, internet research, and word processing</li><li>Order and maintain office supplies</li><li>Provide exceptional customer service to guests and staff alike</li><li>Answer inbound calls efficiently and professionally, addressing guest needs</li></ul><p><br></p> Receptionist <p>We’re seeking an enthusiastic and reliable Bilingual Receptionist to be the first point of contact for our office. If you have a passion for customer service, a keen eye for detail, and enjoy maintaining an organized environment, this role is a great opportunity for you. We require fluency in both English and Spanish (or Portuguese) to communicate effectively with a diverse clientele. If you’re looking to be part of a supportive team in a growing company, apply now through Robert Half to be considered for this role.</p><p><br></p><p><strong>How You’ll Make an Impact:</strong></p><ul><li>Greet visitors, clients, and employees with professionalism and courtesy.</li><li>Answer and direct phone calls, emails, and other inquiries in both English and Spanish (or Portuguese).</li><li>Manage appointment scheduling and calendar coordination for the team.</li><li>Maintain the front desk and reception area, keeping it neat and welcoming.</li><li>Sort and distribute mail and packages.</li><li>Provide administrative support, including filing, data entry, and office tasks.</li><li>Order office supplies and manage inventory.</li><li>Assist in other administrative or operational tasks as needed.</li><li>Ensure a positive experience for all guests and staff members.</li></ul><p><br></p> Part Time Receptionist <p>We are offering a contract for a Receptionist role based in Miami, Florida. This role is integral to our operations, where the Receptionist will serve as the first point of contact for all our clients and visitors, ensuring a smooth flow of communication both internally and externally.</p><p><br></p><p>Responsibilities:</p><p>• Operate a multi-line phone system, directing calls and inquiries to the appropriate department or person.</p><p>• Provide excellent customer service, addressing client inquiries and issues promptly and professionally.</p><p>• Perform data entry tasks, updating and maintaining accurate records of client information.</p><p>• Handle email correspondence professionally and effectively, ensuring timely responses to all communications.</p><p>• Use interpersonal skills to create a welcoming and friendly environment for all visitors and staff.</p><p>• Utilize Microsoft Office Suite (Outlook, Word, and Excel) to efficiently handle administrative tasks.</p><p>• Organize and maintain files, ensuring easy accessibility and up-to-date records.</p><p>• Schedule appointments and meetings, coordinating with various departments to ensure smooth operations.</p><p>• Assist in maintaining the office environment, replenishing breakroom and office supplies as needed.</p><p>• Occasionally assist in warehouse operations, including packing and labeling small boxes.</p><p><br></p><p>Monday - Friday 1PM - 5:30PM </p><p><br></p><p>Please send your resume to: Jacqueline.Mejia@RobertHalf and call Jacqueline @ 786-698-7072</p> Receptionist <p>We are offering a permanent employment opportunity for a Receptionist in Pompano Beach, Florida. In this role, you will be the first point of contact for our company, handling the flow of people through the business and ensuring all receptionist responsibilities are completed accurately and delivered with high quality and in a timely manner.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Serve as the first point of contact for incoming calls and visitors</p><p>• Engage in customer service duties by answering inquiries and providing information to customers</p><p>• Maintain a well-organized filing system to facilitate easy retrieval of information</p><p>• Schedule appointments and meetings as necessary</p><p>• Handle data entry tasks with accuracy and efficiency</p><p>• Use Microsoft Excel, Word, and Outlook effectively for day-to-day operations</p><p>• Ensure smooth communication through prompt and detail oriented email correspondence</p><p>• Use interpersonal skills to create a welcoming and detail oriented atmosphere at the reception area</p><p>• Coordinate and manage multi-line phone system effectively.</p> Receptionist <p>To discover whether this Receptionist opportunity is right for you, apply now with Robert Half. This dynamic and creative company is seeking an articulate and highly-skilled individual who excels in multitasking. If you have the ability to manage various responsibilities simultaneously, this short-term contract / temporary Receptionist position based in the Miami area is a terrific opportunity.</p><p><strong>What you get to do every single day:</strong></p><ul><li>Manage all incoming phone calls</li><li>Handle office filing processes and provide general office filing support</li><li>Receive, review, and distribute incoming mail according to specified procedures</li><li>Greet visitors and ensure a welcoming atmosphere</li><li>Assist administrative staff with overflow tasks such as word processing, data entry, and internet research</li><li>Submit orders for office and kitchen supplies as needed</li><li>Bring a sense of urgency and strong prioritization skills</li><li>Provide excellent customer service to clients, visitors, and staff</li><li>Answer inbound calls with professionalism and efficiency</li></ul><p><br></p> Purchasing Agent We are offering a contract to permanent employment opportunity for a Purchasing Agent role in Miami, Florida. This position is within the supply chain industry and will involve managing purchasing operations and maintaining vendor relations.<br><br>Responsibilities:<br>• Accurately process and prepare purchase orders for equipment, supplies, and services.<br>• Maintain and update records of purchases, pricing, and vendor agreements.<br>• Engage with suppliers to obtain quotes, confirm orders, and monitor deliveries.<br>• Assist in evaluating the performance of vendors and negotiating contracts.<br>• Adhere to procurement policies and budgetary guidelines to ensure compliance.<br>• Collaborate with internal departments to understand and fulfill purchasing needs.<br>• Keep inventory records updated to prevent overstock or shortages.<br>• Address and resolve any discrepancies related to purchase orders, invoices, and deliveries.<br>• Assist in preparing reports on procurement activities and conducting cost analysis. Medical Collections <p>We are offering a contract employment opportunity for a Medical Collections Specialist in the healthcare industry, located in Boca Raton FL. The workplace is fast-paced and requires a high level of organization and meticulous attention to detail.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Accurately and efficiently process customer credit applications related to medical insurance collections.</p><p>• Maintain precise records of customer credit information.</p><p>• Resolve customer inquiries in a timely and meticulous manner.</p><p>• Monitor customer accounts and take appropriate action when necessary.</p><p>• Conduct follow-ups with insurance companies to ensure the collection of outstanding payments.</p><p>• Communicate with patients to gather any missing information if required.</p><p>• Keep track of Billing & Medical Collections.</p><p>• Engage in the collection processes and ensure the collection of payments.</p><p>• Handle appeals, authorizations, and billing functions.</p><p>• Understand and work with healthcare revenue cycle and reimbursement processes.</p><p>• Utilize skills in accounting software systems.</p><p>• Ensure smooth functioning of accounts receivable (AR) and cash collections.</p><p><br></p><p><br></p> Medical Collections <p>We are offering a long term contract employment opportunity for a Medical Collections specialist. This role is based in Boca Raton, Florida. As a Medical Collections specialist, you will be tasked with a variety of responsibilities including outbound calling of medical offices for payment status, maintaining accurate customer credit records, and proficiently handling billing and collections.</p><p><br></p><p>Responsibilities:</p><p>• Handle outbound calls to medical offices to inquire about payment status</p><p>• Accurately process customer credit applications</p><p>• Maintain and monitor customer credit records </p><p>• Execute billing and collections duties efficiently</p><p>• Utilize NetSuite and Excel for various tasks</p><p>• Navigate through complex insurance collection cases</p><p>• Engage in cash collections and commercial collections activities</p><p>• Handle insurance matters, particularly in the dental sector.</p> Collections Specialist <p>We are offering an exciting opportunity for a Collections Specialist in the Service industry in Miami, Florida. As a Collections Specialist, you will be primarily tasked with managing business-to-business collections, maintaining accurate records, and dealing with financial matters related to accounts receivable and cash applications. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Carry out business to business collections through phone and email communication</p><p>• Evaluate credit worthiness of clients through liaising with credit agencies</p><p>• Oversee accounts receivable and ensure timely and accurate billing</p><p>• Take responsibility for cash applications and maintain a systematic record</p><p>• Reconciliation of subcontractor accounts to ensure accuracy and completeness</p><p>• Manage and maintain the aging report for effective financial control</p><p>• Handle escalation processes as necessary and in a detail oriented manner</p><p>• Proficiency in both English and Spanish to effectively deal with a diverse clientele.</p><p><br></p><p>If you have the Collections experience and are interested in hearing more about this role, please call me 786-393-4588 or email me Janet.Silva@roberthalfcom</p> Receptionist We are offering a short term contract employment opportunity for a Receptionist within the luxury property management industry, based in Boca Raton, Florida, United States. As a Receptionist, you will be the first point of contact for our company, handling the flow of people through the business and ensuring that all receptionist responsibilities are completed accurately and delivered with high quality and in a timely manner. <br><br>Responsibilities:<br><br>• Greet, welcome, and direct visitors appropriately.<br>• Answer, screen, and forward any incoming phone calls while providing basic information when needed.<br>• Perform other clerical receptionist duties such as filing, photocopying, collating, and faxing.<br>• Distribute incoming mail and manage outgoing mail.<br>• Utilize Microsoft Word, Microsoft Excel, and other relevant software for data entry and other administrative tasks.<br>• Assist team with overflow work, including word processing and Internet research tasks.<br>• Monitor and manage inquiries, ensuring they are dealt with promptly and professionally.<br>• Maintain security by following procedures and controlling access via the reception desk.<br>• Keep the reception area tidy at all times.