Sales Support<p><strong>Business Support Assistant</strong></p><p><strong>Sales/Business Support Assistant</strong></p><p>The Business Support Assistant is responsible for supporting field sales teams through the following key activities:</p><p>1. <strong>Business Analysis</strong></p><p>o Monitor stock levels and orders, report shortages to the field team, and ensure replenishment.</p><p>o Track stock for priority clients and resolve issues promptly to maintain supply chain efficiency.</p><p>2. <strong>Event Tracking and Logistics</strong></p><p>o Support field events (promotions, campaigns) by ensuring timely product delivery, storage management, and distribution coordination.</p><p>3. <strong>Customer Complaints Management</strong></p><p>o Track complaints, resolve issues quickly, and maintain customer satisfaction and brand reputation.</p><p>4. <strong>CRM System Maintenance</strong></p><p>o Ensure order, stock, and complaint management systems are functional and up to date; resolve issues promptly to avoid disruptions.</p><p>5. <strong>Reporting and Analysis</strong></p><p>o Follow reporting schedules to provide accurate data for performance measurement and strategic decisions.</p><p><br></p><p> The Sales/Business Support Assistant enhances field team effectiveness by ensuring smooth operations, efficient communication, and quick resolution of challenges. CRM and inventory reporting knowledge is a plus.</p>Administrative Assistant<p>We are in search of an Administrative Assistant to join our team in the food retail industry. This role is based in Coral Gables, Florida, and involves supporting remote staff with a variety of clerical tasks that need to be carried out in the office. Thus this role is in-office only.</p><p><br></p><p><strong>Salary:</strong> $22-24 p/hr ($48-$50,000); stretch to $26.44p/hr ($55,000) if Bachelors Degree complete/any studies </p><ul><li>Hourly pay with Salaried Benefits </li></ul><p><strong>Schedule:</strong> In office, M-F; preferred <strong>9:30-6:30 ½ lunch hour </strong></p><ul><li>as retail food chain stores nationwide include West Coast etc.</li><li>flexible if 8:30-5:30 or 9:00-6:00 is needed</li></ul><p><strong>Benefits: </strong>70% Employee Medical<strong>; </strong>2 wks Vacation, Sick Days (2), Holidays (7) (New Year’s Day, Christmas Day, Thanksgiving Day & Friday after, 4th of July, Memorial Day & Labor Day)<strong>; </strong>401k/match; <strong>Free Parking</strong>; <em>other Perks</em>: Employee team building, philanthropy, well being, events & seminars.</p><p> </p><p><strong>Company Overview</strong>: Ownership of recognized Food Retail Chain-Brands only in Malls nationwide. This company offers stable long-term employment and the ability to cultivate careers; this position has potential growth opportunity over time. </p><p><br></p><p><strong>Administrative Assistant Responsibilities: </strong></p><p><br></p><p>• Handle insurance yearly renewals and compliance</p><p>• Ensure all locations have up-to-date documents</p><p>• Assist remote staff by printing approved invoices and distributing internally </p><p>• Coordinate emergency repairs for various locations</p><p>• Arrange misc. inventory to be shipped</p><p>• Coordinate the receipt and distribution of FedEx shipments</p><p>• Provide support with various clerical tasks, depending on daily needs that can change </p><p>• Create internal announcements for birthdays and events; experience with CANVA is a plus</p><p>• Assist with non-profit philanthropy coordination and documentation </p><p>• Cover the front desk for lunch hour or when additional coverage is needed</p><p>• Bilingual in English in Spanish is a plus and useful but not required </p>Senior Representative, Customer Service - Skilled<p>We are offering a long-term contract employment opportunity for a Senior Representative, Customer Service - Skilled in Weston, Florida. This role is essential in maintaining strong relations with our customers and supporting our sales team in the industry. The job involves both pre-sale and post-sale customer interactions, making key decisions based on company procedures and principles, and working with various departments to meet service sales goals.</p><p><br></p><p>First Shift: 7-3:30PM</p><p><br></p><p><strong>Responsibilities:</strong></p><ol><li>Handling the comprehension and execution of complex legal documents related to application delivery.</li><li>Quoting preventative maintenance and conducting repairs for billed customers.</li><li>Troubleshooting international shipments to guarantee compliance with custom requirements.</li><li>Investigating unidentified returns for accurate inventory management.</li><li>Facilitating effective communication for product recalls and quality control.</li><li>Collaborating in teams to deliver optimal results to customers.</li><li>Motivating colleagues to exceed daily tasks and objectives.</li><li>Training new hires to promote business expansion.</li><li>Being responsive to inquiries from sales and external stakeholders.</li><li>Managing working practices and SOPs efficiently.</li><li>Actively striving to improve service levels, internal processes, and customer assistance.</li><li>Demonstrating a consistently positive attitude in the professional sphere.</li><li>Providing superior customer care by building effective relationships with internal and external clients.</li><li>Documenting customer interactions, inquiries, complaints, comments, and actions taken.</li><li>Preparing detailed product or service reports, driven by meaningful customer information.</li><li>Maintaining accurate pricing in record systems and entering contracts as required.</li><li>Upholding quality initiatives throughout workflow.</li><li>Implementing procedures for accurate inventory management.</li><li>Assisting the Sales Department by responding to inquiries via phone and e-mail.</li></ol>Representative, Customer Service - Skilled<p><strong>Responsibilities:</strong></p><ol><li>Handling the comprehension and execution of complex legal documents related to application delivery.</li><li>Quoting preventative maintenance and conducting repairs for billed customers.</li><li>Troubleshooting international shipments to guarantee compliance with custom requirements.</li><li>Investigating unidentified returns for accurate inventory management.</li><li>Facilitating effective communication for product recalls and quality control.</li><li>Collaborating in teams to deliver optimal results to customers.</li><li>Motivating colleagues to exceed daily tasks and objectives.</li><li>Training new hires to promote business expansion.</li><li>Being responsive to inquiries from sales and external stakeholders.</li><li>Managing working practices and SOPs efficiently.</li><li>Actively striving to improve service levels, internal processes, and customer assistance.</li><li>Demonstrating a consistently positive attitude in the professional sphere.</li><li>Providing superior customer care by building effective relationships with internal and external clients.</li><li>Documenting customer interactions, inquiries, complaints, comments, and actions taken.</li><li>Preparing detailed product or service reports, driven by meaningful customer information.</li><li>Maintaining accurate pricing in record systems and entering contracts as required.</li><li>Upholding quality initiatives throughout workflow.</li><li>Implementing procedures for accurate inventory management.</li><li>Assisting the Sales Department by responding to inquiries via phone and e-mail.</li></ol>ull Charge Bookkeeper<p><strong>Job Summary:</strong></p><p>A <strong>Full Charge Bookkeeper</strong> is responsible for managing all the day-to-day financial activities of the company, including overseeing the entire accounting process, preparing financial records, and ensuring compliance with regulations. This role involves working closely with management to provide accurate, timely, and insightful financial reports that support sound business decisions.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Bookkeeping and General Ledger Management</strong>:</li></ol><ul><li>Maintain the general ledger and ensure entries are accurate and reconciled.</li><li>Record and classify financial transactions such as sales, expenses, and payments.</li><li>Prepare and post monthly journal entries.</li></ul><ol><li><strong>Financial Reporting</strong>:</li></ol><ul><li>Generate financial reports, including income statements, balance sheets, and cash flow statements, on a monthly or quarterly basis.</li><li>Analyze financial performance and provide insights and recommendations to management.</li></ul><ol><li><strong>Accounts Payable and Accounts Receivable</strong>:</li></ol><ul><li>Process invoices, payments, and expense reimbursements accurately.</li><li>Manage billing, collections, and monitor outstanding receivables.</li></ul><ol><li><strong>Payroll Processing</strong>:</li></ol><ul><li>Oversee payroll processing, including calculation of hours worked, taxes, and benefits deductions.</li><li>Ensure compliance with labor laws and tax regulations.</li></ul><ol><li><strong>Tax Compliance and Filings</strong>:</li></ol><ul><li>Prepare sales tax returns and assist with year-end tax filings.</li><li>Work with external accountants during audits or annual tax preparations.</li></ul><ol><li><strong>Reconciliations</strong>:</li></ol><ul><li>Reconcile all bank accounts, credit cards, and other financial accounts monthly.</li><li>Monitor discrepancies and resolve issues in a timely manner.</li></ul><ol><li><strong>Budget and Forecasting</strong>:</li></ol><ul><li>Assist management in developing budgets and financial forecasts.</li><li>Track actual performance against budgets.</li></ul><ol><li><strong>Maintain Policies and Procedures</strong>:</li></ol><ul><li>Create, implement, and maintain efficient accounting practices and internal controls.</li><li>Ensure adherence to GAAP (Generally Accepted Accounting Principles).</li></ul><ol><li><strong>Other Duties as Assigned</strong>:</li></ol><ul><li>Support special projects, including software transitions or system implementations.</li></ul><p><br></p>Credit Analyst<p><strong>Job Summary:</strong></p><p>We are seeking a <strong>Credit Analyst</strong> with experience in financial analysis and credit assessment, particularly within the context of businesses leveraging <strong>Great Plains (Microsoft Dynamics GP)</strong> for accounting and finance operations. The ideal candidate will be responsible for evaluating creditworthiness, assessing risk levels, monitoring accounts, and supporting the company's credit and collections process. This is a pivotal role in helping the organization maintain strong financial health while optimizing its cash flow.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p> </p><p><strong>Credit Review & Risk Assessment</strong></p><ol><li>Analyze financial statements, payment history, and other credit data to recommend credit limits and terms for new and existing clients.</li><li>Conduct risk evaluations using internal scoring models and metrics based on business trends.</li><li>Prepare and present credit risk assessments and recommendations to management.</li></ol><p><strong>Credit & Collections Operations</strong></p><ol><li>Utilize <strong>Great Plains (Microsoft Dynamics GP)</strong> to manage and analyze customer accounts.</li><li>Monitor daily invoicing, payment application, and account aging reports within Great Plains.</li><li>Collaborate with the Accounts Receivable (AR) team to identify outstanding payments and take appropriate action on delinquent accounts.</li></ol><p><strong>Client Relations:</strong></p><ol><li>Communicate professionally with customers to resolve credit and collections issues.</li><li>Negotiate payment terms or repayment plans in collaboration with the Credit Manager, ensuring alignment with company policies.</li></ol><p><strong>Reporting & Documentation:</strong></p><ol><li>Generate, review, and distribute credit and accounts receivable reports using Great Plains and Excel.</li><li>Maintain accurate documentation of credit approvals, denials, and adjustments.</li><li>Monitor and summarize key credit performance metrics, such as DSO (Days Sales Outstanding) and bad debt exposure.</li></ol><p><strong>Compliance & Policy Adherence</strong></p><ol><li>Ensure compliance with company policies, procedures, and federal/state credit laws.</li><li>Assist in the ongoing development and implementation of internal credit control policies and procedures.</li></ol><p><br></p>