17 results for Desktop Support Technician in Miami Fl
Desktop Support Technician<p>We are looking for a dedicated Desktop Support Technician to provide comprehensive technical support to our employees. In this role, you will be responsible for troubleshooting, maintaining, and repairing desktop and laptop computers, ensuring that our team has reliable access to the tools they need to perform at their best.</p><p><br></p><p>Apply today for immediate consideration!!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Technical Support:</strong> Respond to user requests via phone, email, or in-person, troubleshooting hardware and software issues effectively.</li><li><strong>Maintenance & Repairs:</strong> Perform regular maintenance, upgrades, and repairs on desktops, laptops, and peripheral devices.</li><li><strong>System Setup:</strong> Assist with the deployment, imaging, and configuration of new devices for employees.</li><li><strong>Documentation:</strong> Maintain accurate records of technical issues, solutions, and asset inventories.</li><li><strong>Collaboration:</strong> Work closely with IT teams to resolve complex issues, escalate when necessary, and implement new IT initiatives.</li><li><strong>User Training:</strong> Provide basic training and guidance to end-users on software applications and system functionalities.</li></ul><p><br></p>Desktop Support Technician<p>We are looking for a dedicated Desktop Support Technician to provide comprehensive technical support to our employees. In this role, you will be responsible for troubleshooting, maintaining, and repairing desktop and laptop computers, ensuring that our team has reliable access to the tools they need to perform at their best.</p><p><br></p><p>Apply today for immediate consideration!!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Technical Support:</strong> Respond to user requests via phone, email, or in-person, troubleshooting hardware and software issues effectively.</li><li><strong>Maintenance & Repairs:</strong> Perform regular maintenance, upgrades, and repairs on desktops, laptops, and peripheral devices.</li><li><strong>System Setup:</strong> Assist with the deployment, imaging, and configuration of new devices for employees.</li><li><strong>Documentation:</strong> Maintain accurate records of technical issues, solutions, and asset inventories.</li><li><strong>Collaboration:</strong> Work closely with IT teams to resolve complex issues, escalate when necessary, and implement new IT initiatives.</li><li><strong>User Training:</strong> Provide basic training and guidance to end-users on software applications and system functionalities.</li></ul><p><br></p>Desktop Support Technician<p>We are looking for a dedicated Desktop Support Technician to provide comprehensive technical support to our employees. In this role, you will be responsible for troubleshooting, maintaining, and repairing desktop and laptop computers, ensuring that our team has reliable access to the tools they need to perform at their best.</p><p><br></p><p>Apply today for immediate consideration!!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Technical Support:</strong> Respond to user requests via phone, email, or in-person, troubleshooting hardware and software issues effectively.</li><li><strong>Maintenance & Repairs:</strong> Perform regular maintenance, upgrades, and repairs on desktops, laptops, and peripheral devices.</li><li><strong>System Setup:</strong> Assist with the deployment, imaging, and configuration of new devices for employees.</li><li><strong>Documentation:</strong> Maintain accurate records of technical issues, solutions, and asset inventories.</li><li><strong>Collaboration:</strong> Work closely with IT teams to resolve complex issues, escalate when necessary, and implement new IT initiatives.</li><li><strong>User Training:</strong> Provide basic training and guidance to end-users on software applications and system functionalities.</li></ul><p><br></p>Regional Desktop Support TechnicianWe are offering a contract to hire employment opportunity for a Desktop Support Analyst in the real estate industry, located in Delray Beach, Florida. The successful candidate will be tasked with providing technical assistance to our team, working with various technologies and systems. This role is primarily focused on ensuring the smooth operation of our computer systems and providing necessary support to our staff.<br><br>Responsibilities:<br><br>• Provide technical support for Citrix Technologies, Dell Technologies, and Mac Computers.<br>• Offer solutions and support for Microsoft and Active Directory related issues.<br>• Handle EO/IR systems and ensure their proper functioning.<br>• Responsible for asset tagging and maintaining a detailed inventory of all hardware and software assets.<br>• Oversee the deployment of new systems and technologies within the organization.<br>• Provide deskside support to users, assisting with any hardware or software issues they may encounter.<br>• Responsible for the configuration management of systems, ensuring they are set up properly for users.<br>• Troubleshoot and resolve any technical issues in a timely and efficient manner.<br>• Maintain a high level of knowledge regarding the company's software and hardware.<br>• Collaborate with other IT team members to provide top-notch support and ensure the smooth operation of technology within the company.Help Desk Technician<p>We are seeking a proactive Help Desk Technician to provide technical support to our end-users. In this role, you will troubleshoot software and hardware issues, assist with system setups, and ensure our users have the tools they need for success.</p><p><br></p><p>Apply today for immediate consideration!!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to and resolve technical support requests via phone, email, or ticketing system.</li><li>Diagnose and troubleshoot hardware and software issues.</li><li>Assist users with system installations, configurations, and updates.</li><li>Document issues and resolutions in the help desk system.</li><li>Escalate complex problems to the appropriate IT teams.</li></ul><p><br></p>Help Desk Technician<p>We are seeking a proactive Help Desk Technician to provide technical support to our end-users. In this role, you will troubleshoot software and hardware issues, assist with system setups, and ensure our users have the tools they need for success.</p><p><br></p><p>Apply today for immediate consideration!!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to and resolve technical support requests via phone, email, or ticketing system.</li><li>Diagnose and troubleshoot hardware and software issues.</li><li>Assist users with system installations, configurations, and updates.</li><li>Document issues and resolutions in the help desk system.</li><li>Escalate complex problems to the appropriate IT teams.</li></ul><p><br></p>Help Desk Technician<p>We are seeking a proactive Help Desk Technician to provide technical support to our end-users. In this role, you will troubleshoot software and hardware issues, assist with system setups, and ensure our users have the tools they need for success.</p><p><br></p><p>Apply today for immediate consideration!!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to and resolve technical support requests via phone, email, or ticketing system.</li><li>Diagnose and troubleshoot hardware and software issues.</li><li>Assist users with system installations, configurations, and updates.</li><li>Document issues and resolutions in the help desk system.</li><li>Escalate complex problems to the appropriate IT teams.</li></ul><p><br></p>Help Desk<p>We are seeking a skilled and customer-focused Service Desk Technician to join our IT support team. The ideal candidate will have experience in remote troubleshooting, Windows 11, Azure AD, and Entra. The Service Desk Technician will be responsible for providing technical assistance and support to end-users, ensuring timely resolution of issues and maintaining high levels of customer satisfaction.</p><p> </p><p>Key Responsibilities:</p><ul><li>Provide remote troubleshooting and technical support to end-users for hardware, software, and network issues.</li><li>Assist users with Windows 11 installation, configuration, and maintenance.</li><li>Manage and support user accounts and access through Azure Active Directory (Azure AD).</li><li>Utilize Entra for identity and access management tasks.</li><li>Respond to service desk tickets, emails, and calls promptly and professionally.</li><li>Document issues, resolutions, and maintain accurate records of support activities.</li><li>Collaborate with other IT team members to resolve complex issues and improve service delivery.</li><li>Educate end-users on best practices for utilizing IT resources and tools.</li><li>Maintain up-to-date knowledge of emerging technologies and best practices in IT support.</li></ul><p> </p>Help Desk<p>We are seeking a skilled and customer-focused Service Desk Technician to join our IT support team. The ideal candidate will have experience in remote troubleshooting, Windows 11, Azure AD, and Entra. The Service Desk Technician will be responsible for providing technical assistance and support to end-users, ensuring timely resolution of issues and maintaining high levels of customer satisfaction.</p><p> </p><p>Key Responsibilities:</p><ul><li>Provide remote troubleshooting and technical support to end-users for hardware, software, and network issues.</li><li>Assist users with Windows 11 installation, configuration, and maintenance.</li><li>Manage and support user accounts and access through Azure Active Directory (Azure AD).</li><li>Utilize Entra for identity and access management tasks.</li><li>Respond to service desk tickets, emails, and calls promptly and professionally.</li><li>Document issues, resolutions, and maintain accurate records of support activities.</li><li>Collaborate with other IT team members to resolve complex issues and improve service delivery.</li><li>Educate end-users on best practices for utilizing IT resources and tools.</li><li>Maintain up-to-date knowledge of emerging technologies and best practices in IT support.</li></ul><p><br></p>PC Technician<p>We are seeking a detail-oriented and experienced PC Technician to join our IT team. The ideal candidate will diagnose, repair, and maintain computer systems, ensuring optimal performance and customer satisfaction.</p><p><br></p><p>Apply today for immediate consideration!!</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Troubleshoot and resolve hardware and software issues for desktop and laptop computers.</li><li>Perform routine maintenance and system upgrades.</li><li>Install and configure operating systems, applications, and drivers.</li><li>Provide excellent customer support and technical assistance.</li><li>Document repairs and service processes accurately.</li></ul><p><br></p>PC Technician<p>We are seeking a detail-oriented and experienced PC Technician to join our IT team. The ideal candidate will diagnose, repair, and maintain computer systems, ensuring optimal performance and customer satisfaction.</p><p><br></p><p>Apply today for immediate consideration!!</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Troubleshoot and resolve hardware and software issues for desktop and laptop computers.</li><li>Perform routine maintenance and system upgrades.</li><li>Install and configure operating systems, applications, and drivers.</li><li>Provide excellent customer support and technical assistance.</li><li>Document repairs and service processes accurately.</li></ul><p><br></p>PC Technician<p>We are seeking a detail-oriented and experienced PC Technician to join our IT team. The ideal candidate will diagnose, repair, and maintain computer systems, ensuring optimal performance and customer satisfaction.</p><p><br></p><p>Apply today for immediate consideration!!</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Troubleshoot and resolve hardware and software issues for desktop and laptop computers.</li><li>Perform routine maintenance and system upgrades.</li><li>Install and configure operating systems, applications, and drivers.</li><li>Provide excellent customer support and technical assistance.</li><li>Document repairs and service processes accurately.</li></ul><p><br></p>Customer Support Analyst<p>We are offering a permanent employment opportunity for a Customer Support Analyst B. Intermediate in Fort Lauderdale, Florida. The successful candidate will be responsible for providing software and hardware support, technical advice, and training to customers. This role also includes troubleshooting and resolving technical issues, maintaining databases, and contributing to team projects. </p><p><br></p><p>Responsibilities:</p><p>• Provide software and hardware support for workstation and networking devices.</p><p>• Offer technical advice and guidance to customers, fostering a supportive environment.</p><p>• Troubleshoot and restore technical service and equipment, utilizing established processes and procedures.</p><p>• Maintain a knowledge database and call tracking system to enhance the quality of problem resolutions.</p><p>• Collaborate with the team, sharing information and assisting with calls.</p><p>• Handle service desk tickets, ensuring they are assigned to the appropriate technician or group for resolution.</p><p>• Execute advanced troubleshooting to determine the cause of problems.</p><p>• Install, configure, and provide user support for personal computers and peripheral equipment.</p><p>• Assist staff on issues outside their areas of responsibility when needed.</p><p>• Deliver hardware and software technical training and detail oriented development for other technicians.</p><p>• Participate in and coordinate projects like Personal Computer Replacement Project, Memory Upgrade Project, Operating System Upgrade Project, etc.</p><p>• Support software applications such as Microsoft Operating Systems, Microsoft Office Suite, various off-the-shelf, and Department developed applications.</p><p>• Engage in statewide teams, both internal and external to the Office of Information Technology (OIT).</p><p>• Generate and maintain detailed technical documentation including software installation guidelines, troubleshooting processes, etc.</p><p>• Coordinate service calls and repairs for warranty and non-warranty items.</p><p>• Maintain records on all calls and keep accurate records relating to service calls for maintenance or warranty repairs.</p><p>• Install, maintain, and support specialized software applications as assigned.</p>Client Technologies TechnicianWe are offering a long term contract employment opportunity for a Client Technologies Technician based in Boca Raton, Florida. In this role, you will be the primary communicator for the project team, with a focus on IT solutions. You will be tasked with handling a variety of responsibilities, from software installation and support to troubleshooting and customer service.<br><br>Responsibilities:<br>• Serve as the primary line of communication for the project team, ensuring smooth operation and collaboration.<br>• Configure and install software for IT user desktops and laptops, ensuring they are set up for optimal performance.<br>• Provide installation and support for mobile devices, including laptops, Chromebooks, and similar devices.<br>• Handle installation and support for Department and vendor network equipment, such as switches, Wireless Access Points (WAP), and more.<br>• Conduct network cabling installations and terminations, ensuring reliable and secure connections.<br>• Perform Personal Computer (PC) imaging, configuration, and installations, maintaining the functionality of both Department staff and inmate PCs.<br>• Participate in the installation and rollout of new software packages, upgrades, and new desktop hardware, ensuring up-to-date and efficient systems.<br>• Maintain desktop software and hardware, conducting regular checks and updates as needed.<br>• Troubleshoot hardware and software issues for both Department staff and inmate PCs, identifying and resolving problems swiftly.<br>• Support a mobile workforce, providing necessary IT assistance and guidance.<br>• Provide Tier 2 support to IT users for basic software and hardware of end-user computing and desktop-based Local Area Network (LAN) systems.<br>• Document problems and resolutions, maintaining a record of issues and their solutions for future reference.<br>• Conduct end-user training when applicable, ensuring users are equipped with the necessary knowledge to use their IT systems effectively.<br>• Deliver quality customer service, addressing all user inquiries and concerns in a timely and detail oriented manner.<br>• Participate in the testing and evaluation of new desktop packages, contributing to the continuous improvement of our IT systems.<br>• Implement prototypes, testing and refining new technology solutions.<br>• Provide support for printers and peripherals, ensuring all devices are functioning correctly.<br>• Support inmate education labs, including server and PC imaging, server and PC-based software installations and troubleshooting, group policy implementation, physical security audits, and inventories.Field Technician<p>We are seeking a skilled and motivated Field Technician to join our team. The ideal candidate will have expertise in low voltage cabling, break/fix services, and remote imaging. The Field Technician will be responsible for on-site installations, troubleshooting, and maintenance of various hardware and network components.</p><p> </p><p>Key Responsibilities:</p><ul><li>Install, maintain, and troubleshoot low voltage cabling, including CAT5, CAT6, and fiber optics.</li><li>Perform break/fix services for hardware components, including desktops, laptops, printers, and other peripherals.</li><li>Execute remote imaging and deployment of operating systems and applications to client devices.</li><li>Provide on-site technical support and resolve issues efficiently to minimize downtime.</li><li>Conduct site surveys and assess requirements for cabling and hardware installations.</li><li>Document all work performed and maintain accurate records of installations and repairs.</li><li>Collaborate with the IT team to ensure seamless integration and functionality of systems.</li><li>Educate end-users on proper use and maintenance of equipment.</li><li>Adhere to company safety policies and procedures during all field operations.</li><li>Maintain up-to-date knowledge of industry trends and best practices.</li></ul><p> </p>ERP Integration Manager<p>We are offering a short-term contract employment opportunity for an ERP Integration Manager in Miami Beach, Florida. As an ERP Integration Manager, you will be tasked with coordinating the integration of SAP systems with other enterprise applications and external systems. This involves managing cross-functional teams, supervising integration projects, and ensuring seamless data flow.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the design, execution, and upkeep of SAP integration solutions.</p><p>• Manage integration tools, middleware, and technologies like SAP PI/PO, SAP Cloud Platform Integration.</p><p>• Collaborate with various stakeholders to define integration requirements and ensure they align with business processes.</p><p>• Guarantee system compatibility, security, and compliance during the integration process.</p><p>• Troubleshoot and resolve integration issues, ensuring minimal disruption to operations.</p><p>• Support post-integration activities such as training, documentation, and performance monitoring.</p>ERP Integration Manager<p>We are offering a short-term contract employment opportunity for an ERP Integration Manager in Miami Beach, Florida. This role is central to our operations, and you will be responsible for ensuring the smooth integration of SAP systems with our other enterprise applications and external systems. </p><p><br></p><p>Responsibilities: </p><p>• Oversee the design, implementation, and ongoing maintenance of SAP integration solutions.</p><p>• Manage various integration tools, middleware, and technologies such as SAP PI/PO and SAP Cloud Platform Integration.</p><p>• Work alongside stakeholders to establish integration requirements, ensuring these align with our business processes.</p><p>• Guarantee system compatibility, security, and compliance throughout all integration processes.</p><p>• Troubleshoot and resolve any integration issues promptly to minimize operational disruption.</p><p>• Assist with activities following integrations, such as training, documentation creation, and performance monitoring.</p><p>• Use your knowledge of Advanced Business Application Programming (ABAP), Cloud Technologies, CRM, Epicor, Epicor Erp, AB Testing, Business Intelligence (BI), Business Process Functions, Business Requirement Document, and Change Management to enhance our integration processes and outcomes.</p>