16 results for Desktop Support Technician in Miami, FL

Regional Desktop Support Technician We are offering a contract to hire employment opportunity for a Desktop Support Analyst in the real estate industry, located in Delray Beach, Florida. The successful candidate will be tasked with providing technical assistance to our team, working with various technologies and systems. This role is primarily focused on ensuring the smooth operation of our computer systems and providing necessary support to our staff. Responsibilities: • Provide technical support for Citrix Technologies, Dell Technologies, and Mac Computers. • Offer solutions and support for Microsoft and Active Directory related issues. • Handle EO/IR systems and ensure their proper functioning. • Responsible for asset tagging and maintaining a detailed inventory of all hardware and software assets. • Oversee the deployment of new systems and technologies within the organization. • Provide deskside support to users, assisting with any hardware or software issues they may encounter. • Responsible for the configuration management of systems, ensuring they are set up properly for users. • Troubleshoot and resolve any technical issues in a timely and efficient manner. • Maintain a high level of knowledge regarding the company's software and hardware. • Collaborate with other IT team members to provide top-notch support and ensure the smooth operation of technology within the company.

Desktop Support Engineer We are offering a permanent employment opportunity for a Desktop Support Engineer in Delray Beach, FL. As a Desktop Support Engineer, you will be expected to provide comprehensive technical support for desktops, mobile devices, and office software, as well as managing customer inquiries and maintaining accurate records in the detail oriented services industry. Responsibilities: • Administer customer credit applications precisely and promptly • Keep up-to-date customer credit records • Manage customer accounts and execute necessary actions • Provide 1st, 2nd, and 3rd level support for desktop and enterprise applications, as well as local/networking printing, email, connectivity, remote access, and hardware issues • Troubleshoot and replace laptop, PC, and mobile devices • Perform hardware upgrades, hardware disposal, loaner program, asset inventory, software inventory, remote imaging, new employee setup, termination, relocation, remote and automated updates, and remote support • Set up, maintain, and troubleshoot Apple iPad tablets and iPhones • Participate in IT Support queue resulting in assigning and prioritizing open issues • Perform desktop computer, laptop, and mobile device updates • Build, deploy, and image new workstations (desktops & laptops) • Set up and configure printers, scanners, and other peripherals • Maintain working knowledge of current communications devices and protocol • Manage VOIP/PBX telephony systems • Handle inventory management responsibilities • Understand Firewall Basics - manage ISP outages and oversee small vendor management with Service Providers • Knowledge of basics firewalls, switches, APs. • Comprehend the difference between Static vs DHCP, POE vs Non-POE • Understand Security Basics (Antivirus)

Service Desk Technician We are seeking a skilled and customer-focused Service Desk Technician to join our IT support team. The ideal candidate will have experience in remote troubleshooting, Windows 11, Azure AD, and Entra. The Service Desk Technician will be responsible for providing technical assistance and support to end-users, ensuring timely resolution of issues and maintaining high levels of customer satisfaction. Key Responsibilities:<ul><li>Provide remote troubleshooting and technical support to end-users for hardware, software, and network issues.</li><li>Assist users with Windows 11 installation, configuration, and maintenance.</li><li>Manage and support user accounts and access through Azure Active Directory (Azure AD).</li><li>Utilize Entra for identity and access management tasks.</li><li>Respond to service desk tickets, emails, and calls promptly and professionally.</li><li>Document issues, resolutions, and maintain accurate records of support activities.</li><li>Collaborate with other IT team members to resolve complex issues and improve service delivery.</li><li>Educate end-users on best practices for utilizing IT resources and tools.</li><li>Maintain up-to-date knowledge of emerging technologies and best practices in IT support.</li></ul>

Sr. Desktop Engineer We are offering a contract to permanent employment opportunity for a Sr. Desktop Engineer in Delray Beach, Florida. The role operates within the tech industry, with a focus on managing and improving desktop support systems. The workplace encourages a collaborative environment where the Sr. Desktop Engineer will play a critical role in maintaining and enhancing our systems. Responsibilities: • Administering EO/IR systems with a keen eye for detail and accuracy. • Developing and maintaining Microsoft Active Directory, ensuring a smooth and efficient workflow. • Managing and troubleshooting Citrix Technologies to provide seamless user experience. • Handling Dell Technologies, ensuring their optimal performance and reliability. • Assisting in the deployment of Mac Computers, ensuring they meet the operational requirements. • Creating and managing SQL Queries to help in data extraction and analysis. • Using Microsoft Power BI and Tableau to create dashboards and reports for data visualization and business intelligence. • Overseeing asset tagging and inventory, ensuring all assets are properly tracked and accounted for. • Utilizing Intune for mobile device management, application management, and PC management capabilities in the cloud.

Technical Support Specialist We are looking for a Technical Support Specialist to join our team in Boca Raton, Florida. In this role, you will provide technical support to customers, installers, and distributors, ensuring smooth operation of our products. This position offers a contract to permanent employment opportunity. Responsibilities: • Provide technical support via phone calls to assist customers, installers, and distributors with system and network problems. • Analyze and troubleshoot hardware and software issues for clients. • Manage new customer activations and perform data entry into the company server. • Collaborate with Internet companies to ensure modems and routers are correctly configured for compatibility with our products. • Undertake additional technical support tasks as per the direction and need. • Utilize your skills in Android Development, Cisco Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, Configuration Management, Desktop Support, Customer Service, Customer service software, and Call Center Customer Service to perform your duties effectively.

Desktop Support Specialist Job SummaryWe are seeking a Desktop Support Specialist to provide hands-on technical support for end-users, troubleshoot hardware and software issues, and maintain IT infrastructure. The ideal candidate will have strong problem-solving skills and a customer-focused approach to resolving technical challenges efficiently.Key Responsibilities<ul><li>Provide onsite and remote support for desktops, laptops, printers, and other peripherals.</li><li>Troubleshoot and resolve hardware, software, and network connectivity issues.</li><li>Install, configure, and update Windows/macOS operating systems and applications.</li><li>Manage Active Directory accounts, group policies, and user permissions.</li><li>Support email systems (Microsoft Outlook, Office 365, or Google Workspace).</li><li>Assist with VPN and remote access issues for employees working remotely.</li><li>Perform software installations, updates, and patches.</li><li>Maintain and troubleshoot SCCM, imaging, and deployment processes.</li><li>Set up and configure new user workstations and IT equipment.</li><li>Document issues, solutions, and IT procedures in the ticketing system.</li><li>Collaborate with other IT teams to escalate and resolve complex issues.</li><li>Provide basic training to users on IT best practices and security policies.</li></ul>Apply today for immediate consideration!

Desktop Support Job Description: We are seeking a highly skilled IT Support Specialist to join our team. The ideal candidate will have experience in troubleshooting hardware and software issues, managing IT assets, and supporting enterprise applications. This role requires expertise in Azure, PowerShell scripting, and automation, along with strong problem-solving skills and the ability to provide multi-level technical support. Responsibilities:<ul><li>Provide 1st, 2nd, and 3rd level support for desktops, enterprise applications, network printing, email, connectivity, remote access, and hardware issues.</li><li>Troubleshoot and replace laptops, PCs, and mobile devices as needed.</li><li>Utilize PowerShell scripting for automation and system management.</li><li>Deploy, configure, and support Azure-based environments.</li><li>Perform hardware upgrades, remote imaging, new hire setups, terminations, and relocations.</li><li>Set up, maintain, and troubleshoot Apple iPads and iPhones.</li><li>Assign, manage, and prioritize IT support tickets effectively.</li><li>Perform desktop, laptop, and mobile device updates to ensure security and performance.</li><li>Build, deploy, and image new workstations (desktops & laptops).</li><li>Install, configure, and maintain printers, scanners, and other peripherals.</li><li>Maintain a strong working knowledge of current communication devices, protocols, and networking technologies.</li><li>Support VOIP/PBX telephony systems.</li><li>Track and manage IT inventory and asset management for all hardware and software.</li></ul>Apply today for immediate consideration!

Desktop Engineer Job Summary:We are seeking a highly skilled IT Support Engineer with experience in PowerShell scripting, Azure administration, and IT infrastructure management. This role involves troubleshooting, configuring, and maintaining various IT systems, ensuring seamless operations across hardware, software, and networking environments.Key Responsibilities:<ul><li>Develop and maintain PowerShell scripts for automation and system management.</li><li>Manage and troubleshoot Azure cloud environments.</li><li>Troubleshoot and replace laptops, PCs, and mobile devices.</li><li>Perform hardware upgrades, software installations, remote imaging, and automated updates.</li><li>Set up, maintain, and troubleshoot Apple iPad tablets and iPhones.</li><li>Provide IT support across multiple levels (1st, 2nd, and 3rd level support) for enterprise applications, networking, and connectivity issues.</li><li>Configure and deploy new workstations (desktops & laptops).</li><li>Set up and configure printers, scanners, and other peripherals.</li><li>Maintain knowledge of firewall basics, ISP outage troubleshooting, and vendor management.</li><li>Manage inventory tracking and asset management.</li><li>Troubleshoot VOIP/PBX telephony systems.</li><li>Work with firewalls, switches, and access points (Meraki preferred).</li><li>Understand and manage Static vs DHCP configurations and POE vs Non-POE networking setups.</li></ul>No third party vendors Must be local to Delray Beach, FL

Desktop Support Qualifications<ul><li>Education: Associate's or Bachelor's degree in IT, Computer Science, or a related field (or equivalent experience).</li><li>Experience: 2+ years of desktop support, IT helpdesk, or technical support experience.</li><li>Strong knowledge of Windows and macOS environments.</li><li>Experience with Active Directory, Group Policy, and user account management.</li><li>Familiarity with Microsoft Office 365, Outlook, and email troubleshooting.</li><li>Basic networking knowledge (TCP/IP, DNS, DHCP, VPN).</li><li>Experience with SCCM, imaging, and software deployment tools is a plus.</li><li>Excellent communication and customer service skills.</li><li>Ability to multitask and work in a fast-paced environment.</li></ul>

Lab Manager II - Concrete Material Structures Oversee and manage lab operations under the Director of Infrastructure Research and Innovation. Maintain lab equipment and ensure annual calibration. Provide technical support and ensure safety compliance in material and structures laboratories. Support faculty and students in research and testing activities. Manage lab supplies, procurement, and adherence to university policies.<ul><li>Manage daily lab operations, ensuring compliance with safety and university policies.</li><li>Maintain, calibrate, and modernize concrete lab equipment and infrastructure.</li><li>Support research activities, including experimental testing and data analysis.</li><li>Train students in lab safety, testing procedures, and equipment usage.</li><li>Oversee procurement, budgeting, and stock management for lab supplies.</li></ul>Apply now for immediate consideration!

Field Technician We are seeking a skilled and motivated Field Technician to join our team. The ideal candidate will have expertise in low voltage cabling, break/fix services, and remote imaging. The Field Technician will be responsible for on-site installations, troubleshooting, and maintenance of various hardware and network components. Key Responsibilities:<ul><li>Install, maintain, and troubleshoot low voltage cabling, including CAT5, CAT6, and fiber optics.</li><li>Perform break/fix services for hardware components, including desktops, laptops, printers, and other peripherals.</li><li>Execute remote imaging and deployment of operating systems and applications to client devices.</li><li>Provide on-site technical support and resolve issues efficiently to minimize downtime.</li><li>Conduct site surveys and assess requirements for cabling and hardware installations.</li><li>Document all work performed and maintain accurate records of installations and repairs.</li><li>Collaborate with the IT team to ensure seamless integration and functionality of systems.</li><li>Educate end-users on proper use and maintenance of equipment.</li><li>Adhere to company safety policies and procedures during all field operations.</li><li>Maintain up-to-date knowledge of industry trends and best practices.</li></ul>

Field Engineer We are seeking a skilled and motivated Field Technician to join our team. The ideal candidate will have expertise in low voltage cabling, break/fix services, and remote imaging. The Field Technician will be responsible for on-site installations, troubleshooting, and maintenance of various hardware and network components. Key Responsibilities:<ul><li>Install, maintain, and troubleshoot low voltage cabling, including CAT5, CAT6, and fiber optics.</li><li>Perform break/fix services for hardware components, including desktops, laptops, printers, and other peripherals.</li><li>Execute remote imaging and deployment of operating systems and applications to client devices.</li><li>Provide on-site technical support and resolve issues efficiently to minimize downtime.</li><li>Conduct site surveys and assess requirements for cabling and hardware installations.</li><li>Document all work performed and maintain accurate records of installations and repairs.</li><li>Collaborate with the IT team to ensure seamless integration and functionality of systems.</li><li>Educate end-users on proper use and maintenance of equipment.</li><li>Adhere to company safety policies and procedures during all field operations.</li><li>Maintain up-to-date knowledge of industry trends and best practices.</li></ul>

Product Support Specialist Robert Half is assisting our client in hiring for a Technical Customer Support Specialist for a long-term contract-to-hire position onsite in Coral Springs, FL. In this role, you will be responsible for answering incoming calls, processing various authorizations, and providing high-level customer support. Your expertise in managing multiple tasks, maintaining detail orientation, and excellent communication skills will be integral to your success. If you or someone that you know is interested, apply today! Responsibilities: • Answering all incoming calls and providing Level 1 customer support via email and/or phone.• Efficiently and accurately processing return material authorizations (RMAs), repair authorizations (RAs), and other related tasks.• Ensuring orders placed via email, Purchase Order, or the Ecommerce site are entered into our internal system in a timely manner.• Communicating proactively with customers, providing updates and notifications of orders, delays, or additional information needed for a purchase.• Keeping the internal database updated with accurate client information.• Handling return requests, call tags, and shipment changes for outbound orders effectively.• Escalating complaints or issues to the appropriate team member immediately when not equipped to resolve them.• Selling products off a rate card provided and approved by Leadership.• Developing an understanding of the industry to provide high-level support to customers.• Maintaining a polite, helpful, and detail-oriented demeanor at all times.

ERP Integration Manager We are offering a short-term contract employment opportunity for an ERP Integration Manager in Miami Beach, Florida. As an ERP Integration Manager, you will be tasked with coordinating the integration of SAP systems with other enterprise applications and external systems. This involves managing cross-functional teams, supervising integration projects, and ensuring seamless data flow. Responsibilities:• Oversee the design, execution, and upkeep of SAP integration solutions.• Manage integration tools, middleware, and technologies like SAP PI/PO, SAP Cloud Platform Integration.• Collaborate with various stakeholders to define integration requirements and ensure they align with business processes.• Guarantee system compatibility, security, and compliance during the integration process.• Troubleshoot and resolve integration issues, ensuring minimal disruption to operations.• Support post-integration activities such as training, documentation, and performance monitoring.

Manager of Cloud Services We are offering an exciting opportunity for a Manager of Cloud Services in the Healthcare/NHS industry. The position is located in Fort Lauderdale, Florida, and involves managing our cloud infrastructure and development teams. The Manager of Cloud Services will oversee the organization's public cloud environments and Big Data systems, and will play a crucial role in implementing DevOps strategies. Responsibilities: • Oversee the design, deployment, and operation of cloud infrastructure and CI/CD pipelines. • Manage a team of technical professionals responsible for maintaining and optimizing the organization's cloud infrastructure and services. • Collaborate across departments in a cross-functional environment with shared resources. • Manage complex projects related to cloud and DevOps initiatives. • Work with senior leadership to manage vendor relationships within the scope of cloud services. • Collaborate with the engineering team to implement cloud-based solutions that meet the organization's needs. • Ensure the security and compliance of all cloud technologies and practices. • Design, develop, and deploy modular cloud systems and applications. • Manage multiple systems and applications, ensuring operational integrity and accessibility for concurrent users. • Implement Infrastructure as Code (IaC) and maintain configuration management best practices. • Develop and execute DevOps strategies, focusing on CI/CD pipelines and automation tools. • Manage and maintain Big Data solutions. • Manage cloud-related budgets, optimizing costs while maintaining service quality.