24 results for Customer Service Representative in Miami, FL

Customer Service Representative We are offering a short-term contract employment opportunity for a Customer Service Representative in the Healthcare industry, located in Miramar, Florida, 33025, United States. The selected individual will be responsible for a range of tasks including managing customer communication channels and providing ad-hoc support to the customer service team. We are only looking for candidates who can start ASAP. Responsibilities: • Effectively manage inbound and outbound client calls • Ensure accurate and prompt data entry and order processing • Utilize online chat to provide exceptional customer service • Schedule appointments accurately and efficiently • Contribute to the customer service department as needed • Maintain and update customer records regularly • Handle email correspondence with professionalism and promptness • Utilize Microsoft Excel and Word for customer service tasks • Provide ad-hoc support for the customer service team.

Customer Service Representative Robert Half has an exciting opportunity for a highly skilled and articulate Customer Support Specialist to join a well-respected non-profit organization. If you’re looking to use your social skills to contribute to a meaningful cause and help support the growth of a fantastic business, this could be the role for you! What you’ll be doing every day as a Customer Support Specialist:<ul><li>Manage both inbound and outbound calls daily</li><li>Provide friendly, accurate, and timely customer service</li><li>Review medication orders with patients, covering details like cost, insurance coverage, shipping options, etc.</li><li>Perform other related duties as assigned</li></ul>

Customer Service Representative M-F 8:00am-5:00pm (will be on call after hired) $18.00-24.00Bilingual strong organizational skills, sense of urgency, proficient with computers, some excel, collections experience, calls and dispatching. Customer Service Representative, Answering Inbound Calls, Call Center Customer Service, Customer Service, Data Entry

Customer Service We are excited to offer a unique opportunity for a dedicated and reliable Customer Service Representative to join our team during the overnight shift. This role is perfect for someone who thrives in a fast-paced environment and is committed to providing excellent customer support during off-hours. As an overnight representative, you will ensure that our customers receive timely, efficient, and friendly service at all hours of the day and night. Key Responsibilities:<ul><li>Responding to customer inquiries via phone, email, and live chat during overnight hours, providing timely and accurate assistance</li><li>Resolving customer issues and complaints in a professional and empathetic manner, ensuring customer satisfaction</li><li>Assisting customers with product or service information, troubleshooting, and processing orders or returns</li><li>Documenting and tracking customer interactions in the CRM system, ensuring accurate and detailed records</li><li>Escalating complex issues to the appropriate department or management when necessary</li><li>Maintaining a deep understanding of company products, services, and policies to assist customers effectively</li><li>Collaborating with team members to ensure smooth handoffs and consistent service quality</li><li>Identifying opportunities to improve customer service processes during overnight hours</li></ul>

Customer Service We are excited to offer an opportunity for a friendly and solution-oriented Customer Service Representative who is eager to make a difference within a growing international organization. This role involves providing exceptional support to customers, addressing their inquiries, resolving issues, and ensuring a positive experience with the company. Key Responsibilities:<ul><li>Responding to customer inquiries via phone, email, and chat in a timely and professional manner</li><li>Resolving customer complaints and issues by providing appropriate solutions or escalating when necessary</li><li>Assisting customers with product or service information, troubleshooting, and technical support</li><li>Processing orders, returns, and exchanges, ensuring accurate data entry and tracking</li><li>Documenting and maintaining records of customer interactions and feedback</li><li>Collaborating with other departments to ensure customer issues are resolved efficiently</li><li>Identifying opportunities to improve customer service processes and contributing to team success</li><li>Maintaining knowledge of company products, services, and policies to effectively assist customers</li></ul>

Customer Service Specialist Robert Half is thrilled to offer an opportunity for a skilled Customer Support Specialist to join a dynamic non-profit organization. If you're looking to make a difference while using your communication skills to help a meaningful cause, we’d love to hear from you! As a Customer Support Specialist, your role will include:<ul><li>Providing exceptional service and support to customers via phone and email</li><li>Addressing inquiries about products, services, and account details in a professional and timely manner</li><li>Assisting clients with troubleshooting and resolving issues related to their accounts</li><li>Collaborating with internal teams to ensure customer satisfaction and smooth service delivery</li><li>Updating and maintaining customer records accurately in the system</li><li>Ensuring that each interaction aligns with the non-profit’s mission and values</li></ul>

Over Night Call Center Rep. - Bilingual -English and Spanish Location: 33181 / North Miami - MUST BE ABLE TO WORK ONSITE – THIS IS NOT REMOTEPay: $21 temp / Up to $23.50 perm Different days between - 9PM – 5:30AM – 40 hours a week Large company looking for Call center representatives Duties:<ul><li>Must be bilingual – English and Spanish </li><li>Must be able to work overnight</li><li>Strong communication skills</li><li>Customer Service experience a plus </li><li>Ability to remain calm and empathetic to callers</li><li>Must be able to interview and start working immediately </li></ul>Please send your resume to: Jacqueline.Mejia@RobertHalf and call Jacqueline @ 786-698-7072

Insurance Agency Recruiter As an Insurance Agency Recruiter, you will play a vital role in sourcing, attracting, and hiring talented individuals to join our dynamic team. You will be responsible for developing and implementing effective recruiting strategies to meet the staffing needs of our health insurance agency. This job is located in Fort Lauderdale and fully on site. Key Responsibilities: Develop and execute recruiting strategies to attract qualified candidates for various positions within the health insurance agency, including agents, brokers, customer service representatives, and administrative staff. Source candidates through various channels, including online job boards (Craigslist/Indeed), social media, networking events, referrals, and direct outreach. Screen resumes and conduct initial interviews to assess candidate qualifications, skills, and fit for the organization. Coordinate and schedule interviews with hiring managers and other stakeholders. Help with getting agents set up and prepared. Track and analyze recruitment metrics to evaluate the effectiveness of recruiting efforts and make data-driven decisions to optimize the recruitment process.

E-Commerce Specialist We are offering a long-term contract employment opportunity for an E-Commerce Specialist in the retail industry, based in Hollywood, Florida. You will be instrumental in handling e-commerce operations, contributing to the development of strategies, overseeing website function, and managing product listings. Your role will also entail leading onsite marketing initiatives, conducting sales analysis, and optimizing conversion rates. Responsibilities • Design and implement comprehensive e-commerce strategies that align with our goals, encompassing product selection, pricing, promotions, and marketing campaigns. • Ensure the smooth operation and user experience of our online store, providing a seamless customer journey. • Manage online product listings, descriptions, and images, maintaining accurate information on the website. • Spearhead website marketing efforts, including SEO and content marketing, to drive traffic and conversions. • Monitor sales performance, analyze customer data, identify trends, and create reports to identify areas for enhancement. • Deploy A/B testing and other optimization techniques to improve conversion rates on the website. • Handle customer inquiries and resolve issues related to online orders and website functionality. • Collaborate with warehouse teams to maintain accurate inventory levels and ensure timely order fulfillment. • Stay abreast of the latest e-commerce technologies and platforms, recommending and implementing new tools to improve the online shopping experience. • Lead a team of e-commerce specialists, including designers, developers, marketing professionals, and customer service representatives. • Develop mobile commerce strategies and features to enhance the mobile shopping experience and capture the growing segment of mobile shoppers. • Work closely with marketing, merchandising, and operations teams to align efforts, gather insights, and ensure consistent messaging across channels. • Define and monitor key performance metrics related to e-commerce, such as revenue, conversion rates, average order value, and customer retention, using this data to drive product optimizations and enhancements.

Receptionist We are offering a short term contract employment opportunity for a Receptionist in Miami Lakes, Florida. This role is central to our operations, providing customer service and administrative support. You will be the first point of contact for our clients and responsible for maintaining an organized and efficient workplace. Responsibilities: • Answer and direct incoming calls utilizing a multi-line phone system • Provide excellent customer service, addressing client inquiries and concerns promptly • Perform data entry tasks, updating and maintaining customer records accurately • Manage email correspondence, ensuring timely responses and appropriate follow-up • Utilize Microsoft Excel, Microsoft Outlook, and Microsoft Word to perform various administrative tasks • Organize files and documents to ensure easy retrieval and efficient record-keeping • Coordinate and schedule appointments, ensuring efficient time management • Operate switchboards, managing phone lines effectively • Utilize interpersonal skills to build and maintain detail oriented relationships • Perform other receptionist duties as required.

Receptionist We are offering a long-term contract employment opportunity for a Receptionist in Miami, Florida. This role is essential in our day-to-day operations, ensuring that all administrative tasks are completed efficiently and effectively. As a Receptionist, you will primarily be responsible for managing the multi-line phone system, providing superb customer service, and handling various clerical functions. Responsibilities: • Effectively manage a multi-line phone system, ensuring all incoming calls are handled promptly and professionally • Deliver excellent customer service, addressing customer inquiries and resolving issues in a timely manner • Perform data entry tasks with a high level of accuracy and attention to detail • Manage email correspondence, responding to inquiries and forwarding messages as appropriate • Utilize Microsoft Word, Excel, and Outlook to perform various administrative tasks • Maintain an organized filing system, ensuring all documents are easily accessible • Schedule appointments, coordinate meetings, and manage the company calendar • Leverage interpersonal skills to communicate effectively with team members and clients • Assist with various administrative tasks as needed.

Receptionist We are excited to offer an excellent opportunity for a friendly, professional, and detail-oriented Receptionist to be the first point of contact for visitors and clients at our fast-growing international company. This role involves managing the front desk, providing outstanding customer service, and ensuring a smooth and welcoming experience for all visitors, clients, and employees. Key Responsibilities:<ul><li>Greeting and directing visitors in a courteous and professional manner</li><li>Managing phone calls, emails, and inquiries, directing them to the appropriate department or individual</li><li>Scheduling appointments and managing calendars for team members</li><li>Handling office administrative tasks such as managing office supplies, filing, and maintaining a clean, organized reception area</li><li>Assisting with mail and package distribution</li><li>Coordinating meeting room bookings and ensuring necessary arrangements are made</li><li>Supporting various administrative tasks, including document preparation, data entry, and handling office correspondence</li><li>Maintaining a secure and welcoming environment for employees and visitors alike</li></ul>

Front Desk / Receptionist We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential. The goal is to make guests and visitors feel comfortable and valued while on our premises. How you will make an impactKeep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)Greet and welcome guestsAnswer questions and address complaintsAnswer all incoming calls and redirect them or keep messages This position is looking to hire someone immediately - please send your resume to: Jacqueline.Mejia@Roberthalf OR call Jacqueline 786-698-7072

Receptionist We are offering a permanent employment opportunity for a Receptionist in Miami, Florida. As a Receptionist, you will be the initial point of contact for our clients and visitors, in addition to providing administrative support. This role involves tasks such as handling incoming calls, managing mail packages, and maintaining office supplies. Responsibilities: • Ensure a positive and detail oriented first impression by greeting and welcoming visitors • Transfer incoming calls to the right staff and take detailed messages • Keep the reception area clean and organized at all times • Oversee incoming and outgoing mail, packages, and deliveries • Provide accurate information to inquiries via email, call, or in person • Carry out data entry tasks and prepare necessary documents • Schedule appointments and organize files efficiently • Handle supply inventory and replenish as required • Utilize Microsoft Excel, Microsoft Outlook, and Microsoft Word for various tasks • Deliver excellent customer service and maintain effective interpersonal communication.

Receptionist Robert Half is currently seeking a skilled and articulate Receptionist for a dynamic, creative company in the Miami area. This short-term contract/temporary position offers an excellent opportunity for someone who thrives in a fast-paced environment and is able to multitask effectively. If you're ready to handle a variety of responsibilities with professionalism and a positive attitude, we want to hear from you! What you’ll be doing every day:<ul><li>Answering and directing incoming phone calls with professionalism and efficiency</li><li>Greeting visitors and ensuring a welcoming environment for all guests</li><li>Managing office filing systems and supporting general administrative tasks</li><li>Receiving, sorting, and distributing incoming mail according to company procedures</li><li>Assisting administrative staff with overflow work, including word processing, data entry, and internet research</li><li>Maintaining office supply inventory and submitting orders for supplies as needed</li><li>Managing multiple tasks simultaneously with a sense of urgency and prioritization</li></ul>

Client Care Coordinator Job Overview:We are seeking a Marketing Coordinator to join our dynamic team within the commercial real estate industry. The ideal candidate will have a strong eye for detail, creativity, and experience using design software such as InDesign, Photoshop, and Illustrator. In this role, you will be responsible for creating marketing materials, coordinating with brokers, and ensuring consistent branding across all projects. If you're a reliable, organized, and creative individual with a passion for design and real estate, we'd love to hear from you!TKey Responsibilities:<ul><li>Marketing & Communications:</li><li>Follow up with brokers to ensure smooth coordination and communication.</li><li>Put together email marketing campaigns, tour books, and surveys.</li><li>Order signage for properties and assist with various promotional efforts.</li><li>Design & Creative:</li><li>Utilize Adobe InDesign, Photoshop, and Illustrator (approximately 50% of the time) to create high-quality marketing materials.</li><li>Prepare creative assets for various marketing channels and ensure brand consistency.</li><li>Administrative Support:</li><li>Handle general administrative tasks such as organizing documents, managing schedules, and assisting with project timelines.</li></ul>

Account Sales We are looking for a dynamic and results-driven Account Sales Representative to join our team. In this role, you will be responsible for promoting a diverse range of plastic sheet products, developing sales strategies, and driving revenue growth with both new and existing clients. If you are confident, persuasive, and eager to succeed in a competitive sales environment, we want to hear from you! Key Responsibilities:<ul><li>Present and promote a broad portfolio of plastic sheet products, including Acrylic, Polycarbonate, Foam PVC, Marine Board, and Bullet-Resistant Acrylic.</li><li>Identify and pursue new business opportunities while maintaining strong relationships with existing clients.</li><li>Develop and execute sales strategies to expand market share and increase revenue.</li><li>Research market trends, competitors, and industry dynamics to identify growth opportunities.</li><li>Provide product knowledge and training to customers, ensuring they understand the benefits of our solutions.</li><li>Gather customer feedback and market insights to support new product development.</li><li>Utilize CRM tools to track sales activities, maintain a pipeline of opportunities, and forecast revenue.</li><li>Travel regularly to meet with clients, build relationships, and close sales.</li></ul>

Investment Analyst We are seeking an experienced Investor Relations Associate to join a dynamic and reputable Real Estate Investment firm, located in the Boca Raton, FL. area. This role is a highly visible role with growth possibilities, competitive salary and amazing benefits. This role will allow the Investor Relations Associate to play a key role in the growth and strategy of the organization. If you are seeking an opportunity with a large, stable firm, with leaders who value their employees and provides a positive work environment and culture. this is the role for you!! Duties:· Cultivates client relationships through best-in-class communication with investors and intermediaries, fielding a high volume of calls and emails daily.· Day-to-day client facing engagement and client support and takes ownership of solving issues.· Resolves escalated issues by collaborating with department and team members.· Handles all facets of client account maintenance needs including facilitating requests with capital markets, finance, operations, and legal teams.· Works closely with accounting team to generate and distribute capital call and distribution notices and tracks all investor-facing capital activity events.· Liaise with custodian platform reps onboarding investors, maintaining accounts, capital calls and reporting· Facilitates investor onboarding including the investor verification process.· Administers and facilitate signing of legal documentation for stakeholders, including fund partnership agreements, amendments, transfers, and consents.· Utilization and data management of the CRM and investor portal, system testing, auditing, and document uploads.· Adheres to compliance and operational processes and procedures with the utmost integrity.· Assists with ad hoc fund-related projects and analyses.· Maintains strong working relationships with clients and internal business groups.· Ensures all work is on-time, detailed, accurate and “audit-ready”.· Follows established processes and procedures, to continuously improve accuracy, reduce redundancy, and mitigate risk.

Receivables/Collections Job Title: Accounts Receivable / Collections SpecialistLocation: Miami-Dade AreaJob Description:We are seeking an Accounts Receivable / Collections Specialist to manage customer accounts, ensure timely payments, and maintain accurate financial records. The ideal candidate will have strong attention to detail, excellent communication skills, and experience in collections.Key Responsibilities:<ul><li>Monitor and manage outstanding accounts receivable balances</li><li>Contact customers regarding overdue payments and negotiate payment plans</li><li>Process and post customer payments accurately</li><li>Reconcile accounts and resolve billing discrepancies</li><li>Prepare and send invoices, statements, and collection notices</li><li>Maintain accurate records of collections and payment activities</li><li>Assist with month-end closing and reporting</li></ul>

Staff Accountant Staff Accountant - Job DescriptionKey Responsibilities:<ul><li>Verify, receipt, and process daily cash and checks from operational divisions to the Finance Division.</li><li>Prepare daily bank deposits and monitor account activity.</li><li>Allocate deposit amounts to appropriate fund codes, including fines, fees, and trust accounts.</li><li>Reconcile daily activity logs and supporting documents for cash and bond payments.</li><li>Manage Merchant Services and NSF processes, including supply orders, transaction research, and chargebacks.</li><li>Reconcile trust account balances monthly and comply with statutory guidelines.</li><li>Void, record, and post stale-dated checks; prepare quarterly reconciliations for county and state agencies.</li><li>Reconcile vendor charges, balance financial accounts, and prepare audit reports.</li><li>Prepare and submit financial reports to the Assistant Chief Financial Officer for approval.</li><li>Update database records, process payments, and file all supporting documents in compliance with audit guidelines.</li><li>Resolve accounting issues independently and post journal entries based on records.</li><li>Maintain accurate financial ledgers and comply with state statutes and fiscal year procedures.</li><li>Perform other duties as assigned by management.</li></ul>

Collections Specialist We are offering a contract employment opportunity for a Collections Specialist in the Service industry in Boca Raton, Florida. In this role, you will handle a variety of tasks related to customer credit processing and management. Responsibilities: • Efficiently and accurately process customer credit applications • Maintain precise records of customer credit • Resolve customer inquiries in a timely and detail oriented manner • Monitor customer accounts and take appropriate actions as necessary • Utilize LAWSON and SALESFORCE software for documentation purposes • Handle collections for commercial companies • Assist in catching up on overdue collections • Notate software updates and changes with attention to detail • Display confidence and initiative in handling contract challenges in collections.

Administrative Assistant / Receptionist Administrative Assistant / ReceptionistRobertHalf is excited to collaborate with an established growing company to find a qualified Receptionist. This Receptionist role is an excellent opportunity to work alongside a great team with a fantastic company culture. This Receptionist role would be a full-time and temporary-to-hire position in a professional office setting. The position would be starting as soon as possible. It requires the following skills and duties: Act as first point of contract both in person and over the phone, greet clients as they arrive.Must be detail-oriented with strong multi-tasking skills.Familiar with multi-line phone systems and Microsoft Office a must.Ability to take direction well, be comfortable working both alongside a team and independently.Assist in other administrative and clerical duties as necessary, help out with excel spreadsheets and possibly power-point slides. If you are interested in this position, email your resume to Jacqueline.Mejia@RobertHalf OR call Jacqueline @ 786-698-7072

Front Desk / Receptionist Front DeskWe have an exciting opportunity available with a non-profit organization in Miami. This Front Desk person will be responsible for coordinating and completing projects, special events, and mailings. This role will work alongside organizational officials and support the senior administrative assistant. If this sounds like an opportunity you will thrive in, please send your resume in a Word document to Jacqueline.Mejia@RobertHalf Responsibilities:First point of contact for the officeProvide general support to visitorsOpen and distribute mailBook travel arrangementsSubmit expense reports and manage billing recordsPerform word processing, filing, and faxingCoordinate purchasing office supplies and equipmentAbility to prioritize and multitask in a fast-paced office setting If you are interested in this immediate opportunity please send your resume to: Jacqueline.Mejia@RobertHalf OR call Jacqueline @ 786-698-7072

Enterprise Architect We are providing an opportunity in Boca Raton, Florida for an Enterprise Architect. This role is in the field of Business Analysis and Planning, where the Enterprise Architect will contribute to the organization's long-term IT strategy, develop enterprise level applications, and provide expertise in integrating applications across the business. This role offers a long term contract employment opportunity. Responsibilities: • Providing design recommendations that align with the long-term IT strategy of the organization. • Developing enterprise-level applications and custom integration solutions, including major enhancements, interfaces, functions, and features. • Utilizing a variety of platforms to deliver automated systems applications to customers. • Establishing and implementing standards and guidelines that guide the design of technology solutions. • Serving as a technical expert and critical technical resource across multiple disciplines. • Researching and maintaining knowledge of emerging technologies and their potential application to the business. • Developing programming and development standards, procedures, and programming architectures for code reuse. • Reviewing, advising, and designing standard software and hardware builds, system options, risks, costs versus benefits, and impact on the enterprise business process and goals. • Developing and documenting the framework for integration and implementation of changes to technical standards. • Acting as an internal consultant, advocate, mentor, and change agent.