27 results for Customer Service Representative in Miami, FL

Customer Service Representative We are seeking a Customer Service Representative based in Medley, Florida, United States, who will be a part of our dynamic team in the industry. The role offers a long term contract employment opportunity where you will primarily be assisting customers over the phone, resolving their issues pertaining to orders and maintaining effective communication through various channels. Responsibilities: • Provide prompt and effective assistance to customers over the phone concerning their orders. • Demonstrate empathy and understanding while dealing with customer queries and complaints. • Learn and adapt quickly to the changing needs of the job and the customers. • Ensure punctuality and consistency in work schedules. • Efficiently handle multiple tasks such as answering calls and responding to emails simultaneously. • Display proficiency in typing with a speed of 40+ wpm. • Be flexible with work shifts, willing to work either 9-5:30pm or 10:30-7pm from Monday to Friday. • Display the ability to work comfortably in a fast-paced environment. • Leverage bilingual skills to cater to a diverse range of customers, if applicable.

Bilingual Spanish Customer Service Representative We are offering an exciting opportunity for a Bilingual Spanish Customer Service Representative in Delray Beach, Florida. As a Bilingual Spanish Customer Service Representative, your main focus will be to assist customers by processing their applications, maintaining accurate records, and resolving inquiries. Responsibilities:• Efficiently handle inbound and outbound phone calls, ensuring a detail oriented and pleasant tone.• Maintain and manage customer records meticulously.• Process customer applications with precision and speed.• Take appropriate action for each customer account based on monitoring results.• Effectively communicate with all levels of customer management, dealerships, DMVs, and vehicle purchasers.• Use Microsoft Word and Microsoft Excel for managing customer data and communication.• Schedule follow-ups for accounts and initiate necessary actions for resolution.• Handle received documents, both electronic and shipped, with care and accuracy.• Display a cooperative attitude and work independently with minimum supervision.• Use electronic communication methods such as email or fax to initiate contact with customers.

Customer Service Representative We are seeking a dedicated Customer Service Representative to become part of our Wholesale Distribution team based in Coral Springs, Florida, United States. This role provides an opportunity to work remotely, with a primary focus on delivering high-quality customer service and support. You'll be a vital part of our operations, handling a range of responsibilities from fielding customer inquiries to managing eCommerce-related tasks. Responsibilities • Ensure efficient and accurate processing of customer credit applications • Maintain and update customer credit records consistently • Respond promptly and professionally to customer inquiries via phone and email • Provide precise price quotations to customers upon request • Handle eCommerce-related queries and provide appropriate solutions • Manage inbound and outbound calls in a timely and effective manner • Use QuickBooks to maintain and update customer records • Perform data entry tasks and maintain customer records in Microsoft Excel and Word • Coordinate drop/ship services as required • Schedule appointments and manage customer interactions effectively.

Customer Support Representative Job Summary:We are seeking a Customer Support Representative to serve as the primary point of contact for incoming calls, order processing, and customer support inquiries. This role requires strong multitasking abilities, excellent communication skills, and a proactive approach to customer service.Key Responsibilities:<ul><li>Answer all incoming calls and provide Level 1 Customer Support via phone and email.</li><li>Process RMAs, RAs, and repair authorizations efficiently.</li><li>Enter orders from email, Purchase Orders, and the Ecommerce site into Acumatica with accuracy and efficiency.</li><li>Proactively update customers on order status, delays, and additional information requests.</li><li>Manage return requests, call tags, and shipment changes for outbound orders.</li><li>Maintain and update the internal customer database with accurate client information.</li><li>Understand escalation protocols and route unresolved issues to the appropriate team.</li><li>Develop familiarity with company products and services to assist customers and provide sales recommendations.</li><li>Maintain a professional, polite, and helpful demeanor at all times.</li></ul>

Customer Service We are excited to offer a unique opportunity for a dedicated and reliable Customer Service Representative to join our team during the overnight shift. This role is perfect for someone who thrives in a fast-paced environment and is committed to providing excellent customer support during off-hours. As an overnight representative, you will ensure that our customers receive timely, efficient, and friendly service at all hours of the day and night. Key Responsibilities:<ul><li>Responding to customer inquiries via phone, email, and live chat during overnight hours, providing timely and accurate assistance</li><li>Resolving customer issues and complaints in a professional and empathetic manner, ensuring customer satisfaction</li><li>Assisting customers with product or service information, troubleshooting, and processing orders or returns</li><li>Documenting and tracking customer interactions in the CRM system, ensuring accurate and detailed records</li><li>Escalating complex issues to the appropriate department or management when necessary</li><li>Maintaining a deep understanding of company products, services, and policies to assist customers effectively</li><li>Collaborating with team members to ensure smooth handoffs and consistent service quality</li><li>Identifying opportunities to improve customer service processes during overnight hours</li></ul>

Customer Service We are excited to offer an opportunity for a friendly and solution-oriented Customer Service Representative who is eager to make a difference within a growing international organization. This role involves providing exceptional support to customers, addressing their inquiries, resolving issues, and ensuring a positive experience with the company. Key Responsibilities:<ul><li>Responding to customer inquiries via phone, email, and chat in a timely and professional manner</li><li>Resolving customer complaints and issues by providing appropriate solutions or escalating when necessary</li><li>Assisting customers with product or service information, troubleshooting, and technical support</li><li>Processing orders, returns, and exchanges, ensuring accurate data entry and tracking</li><li>Documenting and maintaining records of customer interactions and feedback</li><li>Collaborating with other departments to ensure customer issues are resolved efficiently</li><li>Identifying opportunities to improve customer service processes and contributing to team success</li><li>Maintaining knowledge of company products, services, and policies to effectively assist customers</li></ul>

Over Night Call Center Rep. - Bilingual -English and Spanish Location: 33181 / North Miami - MUST BE ABLE TO WORK ONSITE – THIS IS NOT REMOTEPay: $21 temp / Up to $23.50 perm Different days between - 9PM – 5:30AM – 40 hours a week Large company looking for Call center representatives Duties:<ul><li>Must be bilingual – English and Spanish </li><li>Must be able to work overnight</li><li>Strong communication skills</li><li>Customer Service experience a plus </li><li>Ability to remain calm and empathetic to callers</li><li>Must be able to interview and start working immediately </li></ul>Please send your resume to: Jacqueline.Mejia@RobertHalf and call Jacqueline @ 786-698-7072

E-Commerce Specialist We are offering a long-term contract employment opportunity for an E-Commerce Specialist in the retail industry, based in Hollywood, Florida. You will be instrumental in handling e-commerce operations, contributing to the development of strategies, overseeing website function, and managing product listings. Your role will also entail leading onsite marketing initiatives, conducting sales analysis, and optimizing conversion rates. Responsibilities • Design and implement comprehensive e-commerce strategies that align with our goals, encompassing product selection, pricing, promotions, and marketing campaigns. • Ensure the smooth operation and user experience of our online store, providing a seamless customer journey. • Manage online product listings, descriptions, and images, maintaining accurate information on the website. • Spearhead website marketing efforts, including SEO and content marketing, to drive traffic and conversions. • Monitor sales performance, analyze customer data, identify trends, and create reports to identify areas for enhancement. • Deploy A/B testing and other optimization techniques to improve conversion rates on the website. • Handle customer inquiries and resolve issues related to online orders and website functionality. • Collaborate with warehouse teams to maintain accurate inventory levels and ensure timely order fulfillment. • Stay abreast of the latest e-commerce technologies and platforms, recommending and implementing new tools to improve the online shopping experience. • Lead a team of e-commerce specialists, including designers, developers, marketing professionals, and customer service representatives. • Develop mobile commerce strategies and features to enhance the mobile shopping experience and capture the growing segment of mobile shoppers. • Work closely with marketing, merchandising, and operations teams to align efforts, gather insights, and ensure consistent messaging across channels. • Define and monitor key performance metrics related to e-commerce, such as revenue, conversion rates, average order value, and customer retention, using this data to drive product optimizations and enhancements.

Receptionist We are accepting applications for the role of a Bilingual Spanish Receptionist within our team in the Real Estate & Property industry, located in Key Biscayne, Florida, United States. This opportunity provides a short term contract employment within a vibrant and dynamic work environment. As a Receptionist, you will be at the core of our operations, playing a crucial role in managing our customer service and data entry processes. Responsibilities:• Act as the initial point of contact for incoming calls and visitors, managing a multi-line phone system.• Provide exceptional customer service, addressing inquiries and resolving issues promptly.• Perform data entry tasks with meticulous attention to detail and accuracy.• Manage email correspondence, ensuring timely and detail-oriented responses.• Use Microsoft Excel, Outlook, and Word to perform daily tasks and maintain records.• Use interpersonal skills to build and maintain strong relationships with customers and team members.• Organize files and maintain an efficient filing system.• Schedule appointments, coordinating between clients and team members to ensure smooth operations.

Receptionist We are offering a permanent employment opportunity for a Bilingual Spanish Receptionist in North Miami, Florida. This role primarily involves managing a multi-line phone system, providing customer service, and handling data entry and email correspondence. Responsibilities: • Operate multi-line phone system effectively to respond to incoming calls and redirect them as necessary.• Provide exceptional customer service, resolving customer issues and answering queries professionally and courteously.• Perform data entry tasks, ensuring all customer information is recorded accurately and up-to-date.• Manage email correspondence, responding promptly to incoming emails and ensuring clear and effective communication with both internal and external parties.• Utilize Microsoft Excel, Outlook, and Word effectively for various administrative tasks.• Organize files systematically for easy retrieval and efficient record-keeping.• Schedule appointments accurately, avoiding conflicts and ensuring smooth operations.• Utilize interpersonal skills to interact professionally with all stakeholders.

Receptionist We are looking for a friendly, professional, and highly organized individual to serve as a Receptionist for our growing company. This position is perfect for someone who thrives in a fast-paced environment, enjoys interacting with people, and has a passion for providing exceptional customer service. As the first point of contact, you will play a key role in creating a positive experience for visitors and employees alike.Key Responsibilities<ul><li>Greet and assist visitors in a courteous and professional manner</li><li>Answer and direct incoming calls to the appropriate department or individual</li><li>Manage office schedules and appointments</li><li>Handle incoming and outgoing mail and packages</li><li>Maintain a clean and organized reception area</li><li>Assist with administrative tasks as needed, such as data entry, filing, and preparing documents</li><li>Provide general information about the company to visitors, clients, and employees</li><li>Coordinate with other departments to ensure smooth office operations</li><li>Assist with scheduling meetings and booking conference rooms</li><li>Perform other clerical duties as assigned</li></ul>

Receptionist We are offering a short term contract employment opportunity for a Receptionist in Miami Lakes, Florida. This role is central to our operations, providing customer service and administrative support. You will be the first point of contact for our clients and responsible for maintaining an organized and efficient workplace. Responsibilities: • Answer and direct incoming calls utilizing a multi-line phone system • Provide excellent customer service, addressing client inquiries and concerns promptly • Perform data entry tasks, updating and maintaining customer records accurately • Manage email correspondence, ensuring timely responses and appropriate follow-up • Utilize Microsoft Excel, Microsoft Outlook, and Microsoft Word to perform various administrative tasks • Organize files and documents to ensure easy retrieval and efficient record-keeping • Coordinate and schedule appointments, ensuring efficient time management • Operate switchboards, managing phone lines effectively • Utilize interpersonal skills to build and maintain detail oriented relationships • Perform other receptionist duties as required.

Collections/AR Job Title: Collections Specialist (Bilingual a Plus)Job Summary: The Collections Specialist is responsible for managing overdue accounts and ensuring timely collection of outstanding payments. This role requires excellent communication skills, the ability to negotiate payment plans, and experience in managing collections activities. Bilingual skills are a plus to assist with a diverse customer base.Key Responsibilities:<ul><li>Contact customers to collect overdue payments via phone, email, or written communication.</li><li>Negotiate payment arrangements and follow up to ensure payments are received on time.</li><li>Maintain accurate records of customer interactions and collection efforts.</li><li>Work with internal departments to resolve payment issues and discrepancies.</li><li>Prepare reports on the status of collections and outstanding accounts.</li><li>Collaborate with management to develop and implement effective collection strategies.</li><li>Follow company policies and legal regulations related to collections.</li><li>Bilingual ability (Spanish/English) preferred to communicate with a diverse customer base.</li></ul>

Receptionist We are offering a long-term contract employment opportunity for a Receptionist in Miami, Florida. This role is essential in our day-to-day operations, ensuring that all administrative tasks are completed efficiently and effectively. As a Receptionist, you will primarily be responsible for managing the multi-line phone system, providing superb customer service, and handling various clerical functions. Responsibilities: • Effectively manage a multi-line phone system, ensuring all incoming calls are handled promptly and professionally • Deliver excellent customer service, addressing customer inquiries and resolving issues in a timely manner • Perform data entry tasks with a high level of accuracy and attention to detail • Manage email correspondence, responding to inquiries and forwarding messages as appropriate • Utilize Microsoft Word, Excel, and Outlook to perform various administrative tasks • Maintain an organized filing system, ensuring all documents are easily accessible • Schedule appointments, coordinate meetings, and manage the company calendar • Leverage interpersonal skills to communicate effectively with team members and clients • Assist with various administrative tasks as needed.

Receptionist We are excited to offer an excellent opportunity for a friendly, professional, and detail-oriented Receptionist to be the first point of contact for visitors and clients at our fast-growing international company. This role involves managing the front desk, providing outstanding customer service, and ensuring a smooth and welcoming experience for all visitors, clients, and employees. Key Responsibilities:<ul><li>Greeting and directing visitors in a courteous and professional manner</li><li>Managing phone calls, emails, and inquiries, directing them to the appropriate department or individual</li><li>Scheduling appointments and managing calendars for team members</li><li>Handling office administrative tasks such as managing office supplies, filing, and maintaining a clean, organized reception area</li><li>Assisting with mail and package distribution</li><li>Coordinating meeting room bookings and ensuring necessary arrangements are made</li><li>Supporting various administrative tasks, including document preparation, data entry, and handling office correspondence</li><li>Maintaining a secure and welcoming environment for employees and visitors alike</li></ul>

Front Desk / Receptionist We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential. The goal is to make guests and visitors feel comfortable and valued while on our premises. How you will make an impactKeep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)Greet and welcome guestsAnswer questions and address complaintsAnswer all incoming calls and redirect them or keep messages This position is looking to hire someone immediately - please send your resume to: Jacqueline.Mejia@Roberthalf OR call Jacqueline 786-698-7072

Receptionist We are offering a permanent employment opportunity for a Receptionist in Miami, Florida. As a Receptionist, you will be the initial point of contact for our clients and visitors, in addition to providing administrative support. This role involves tasks such as handling incoming calls, managing mail packages, and maintaining office supplies. Responsibilities: • Ensure a positive and detail oriented first impression by greeting and welcoming visitors • Transfer incoming calls to the right staff and take detailed messages • Keep the reception area clean and organized at all times • Oversee incoming and outgoing mail, packages, and deliveries • Provide accurate information to inquiries via email, call, or in person • Carry out data entry tasks and prepare necessary documents • Schedule appointments and organize files efficiently • Handle supply inventory and replenish as required • Utilize Microsoft Excel, Microsoft Outlook, and Microsoft Word for various tasks • Deliver excellent customer service and maintain effective interpersonal communication.

Sales Support Specialist We are searching for an efficient Sales Support Specialist to be part of our team based in Miramar, Florida. This role will be focused on managing customer invoices, performing data entry tasks, and providing administrative support to the sales team. You will also be tasked with maintaining customer records, processing credit applications, and ensuring the smooth operation of our accounts payable system. Responsibilities: • Efficiently process customer credit applications and maintain accurate records• Upload invoices into customer portals and enter invoices into the system• Provide administrative support to the sales team, including recording sales orders and entering quotes into the system• Monitor customer accounts and take appropriate actions when necessary• Use Microsoft Excel to manage and organize data• Contact customers for payment updates and check in regularly to maintain good customer relationships• Perform data entry tasks accurately and efficiently• Assist in the billing process and ensure all invoices are processed correctly• Provide order entry support, ensuring all orders are accurately recorded and processed.

Client Care Coordinator Job Overview:We are seeking a Marketing Coordinator to join our dynamic team within the commercial real estate industry. The ideal candidate will have a strong eye for detail, creativity, and experience using design software such as InDesign, Photoshop, and Illustrator. In this role, you will be responsible for creating marketing materials, coordinating with brokers, and ensuring consistent branding across all projects. If you're a reliable, organized, and creative individual with a passion for design and real estate, we'd love to hear from you!TKey Responsibilities:<ul><li>Marketing & Communications:</li><li>Follow up with brokers to ensure smooth coordination and communication.</li><li>Put together email marketing campaigns, tour books, and surveys.</li><li>Order signage for properties and assist with various promotional efforts.</li><li>Design & Creative:</li><li>Utilize Adobe InDesign, Photoshop, and Illustrator (approximately 50% of the time) to create high-quality marketing materials.</li><li>Prepare creative assets for various marketing channels and ensure brand consistency.</li><li>Administrative Support:</li><li>Handle general administrative tasks such as organizing documents, managing schedules, and assisting with project timelines.</li></ul>

Collections Specialist We are offering an exciting opportunity in the financial services industry at our office in Miami, Florida. We are in search of a Collections Specialist to join our team. In this role, you will be primarily tasked with managing customer accounts, processing credit applications, maintaining precise records, and resolving customer inquiries. Responsibilities: • Processing credit applications for customers with accuracy and efficiency • Keeping meticulous records of customer credit information • Resolving customer inquiries promptly and professionally • Monitoring customer accounts and taking appropriate actions when necessary • Utilizing Accounting Software Systems effectively for customer account management • Leveraging Accurint for precise customer data collection and analysis • Administering claims and ensuring proper billing functions • Handling Accounts Receivable (AR) duties as needed • Answering inbound calls and providing excellent customer service • Utilizing CRM and Epic software for efficient customer relationship management and data processing.

Account Sales We are looking for a dynamic and results-driven Account Sales Representative to join our team. In this role, you will be responsible for promoting a diverse range of plastic sheet products, developing sales strategies, and driving revenue growth with both new and existing clients. If you are confident, persuasive, and eager to succeed in a competitive sales environment, we want to hear from you! Key Responsibilities:<ul><li>Present and promote a broad portfolio of plastic sheet products, including Acrylic, Polycarbonate, Foam PVC, Marine Board, and Bullet-Resistant Acrylic.</li><li>Identify and pursue new business opportunities while maintaining strong relationships with existing clients.</li><li>Develop and execute sales strategies to expand market share and increase revenue.</li><li>Research market trends, competitors, and industry dynamics to identify growth opportunities.</li><li>Provide product knowledge and training to customers, ensuring they understand the benefits of our solutions.</li><li>Gather customer feedback and market insights to support new product development.</li><li>Utilize CRM tools to track sales activities, maintain a pipeline of opportunities, and forecast revenue.</li><li>Travel regularly to meet with clients, build relationships, and close sales.</li></ul>

Investment Analyst We are seeking an experienced Investor Relations Associate to join a dynamic and reputable Real Estate Investment firm, located in the Boca Raton, FL. area. This role is a highly visible role with growth possibilities, competitive salary and amazing benefits. This role will allow the Investor Relations Associate to play a key role in the growth and strategy of the organization. If you are seeking an opportunity with a large, stable firm, with leaders who value their employees and provides a positive work environment and culture. this is the role for you!! Duties:· Cultivates client relationships through best-in-class communication with investors and intermediaries, fielding a high volume of calls and emails daily.· Day-to-day client facing engagement and client support and takes ownership of solving issues.· Resolves escalated issues by collaborating with department and team members.· Handles all facets of client account maintenance needs including facilitating requests with capital markets, finance, operations, and legal teams.· Works closely with accounting team to generate and distribute capital call and distribution notices and tracks all investor-facing capital activity events.· Liaise with custodian platform reps onboarding investors, maintaining accounts, capital calls and reporting· Facilitates investor onboarding including the investor verification process.· Administers and facilitate signing of legal documentation for stakeholders, including fund partnership agreements, amendments, transfers, and consents.· Utilization and data management of the CRM and investor portal, system testing, auditing, and document uploads.· Adheres to compliance and operational processes and procedures with the utmost integrity.· Assists with ad hoc fund-related projects and analyses.· Maintains strong working relationships with clients and internal business groups.· Ensures all work is on-time, detailed, accurate and “audit-ready”.· Follows established processes and procedures, to continuously improve accuracy, reduce redundancy, and mitigate risk.

Staff Accountant Staff Accountant - Job DescriptionKey Responsibilities:<ul><li>Verify, receipt, and process daily cash and checks from operational divisions to the Finance Division.</li><li>Prepare daily bank deposits and monitor account activity.</li><li>Allocate deposit amounts to appropriate fund codes, including fines, fees, and trust accounts.</li><li>Reconcile daily activity logs and supporting documents for cash and bond payments.</li><li>Manage Merchant Services and NSF processes, including supply orders, transaction research, and chargebacks.</li><li>Reconcile trust account balances monthly and comply with statutory guidelines.</li><li>Void, record, and post stale-dated checks; prepare quarterly reconciliations for county and state agencies.</li><li>Reconcile vendor charges, balance financial accounts, and prepare audit reports.</li><li>Prepare and submit financial reports to the Assistant Chief Financial Officer for approval.</li><li>Update database records, process payments, and file all supporting documents in compliance with audit guidelines.</li><li>Resolve accounting issues independently and post journal entries based on records.</li><li>Maintain accurate financial ledgers and comply with state statutes and fiscal year procedures.</li><li>Perform other duties as assigned by management.</li></ul>

Collections Specialist We are offering a contract employment opportunity for a Collections Specialist in the Service industry in Boca Raton, Florida. In this role, you will handle a variety of tasks related to customer credit processing and management. Responsibilities: • Efficiently and accurately process customer credit applications • Maintain precise records of customer credit • Resolve customer inquiries in a timely and detail oriented manner • Monitor customer accounts and take appropriate actions as necessary • Utilize LAWSON and SALESFORCE software for documentation purposes • Handle collections for commercial companies • Assist in catching up on overdue collections • Notate software updates and changes with attention to detail • Display confidence and initiative in handling contract challenges in collections.

Administrative Assistant / Receptionist Administrative Assistant / ReceptionistRobertHalf is excited to collaborate with an established growing company to find a qualified Receptionist. This Receptionist role is an excellent opportunity to work alongside a great team with a fantastic company culture. This Receptionist role would be a full-time and temporary-to-hire position in a professional office setting. The position would be starting as soon as possible. It requires the following skills and duties: Act as first point of contract both in person and over the phone, greet clients as they arrive.Must be detail-oriented with strong multi-tasking skills.Familiar with multi-line phone systems and Microsoft Office a must.Ability to take direction well, be comfortable working both alongside a team and independently.Assist in other administrative and clerical duties as necessary, help out with excel spreadsheets and possibly power-point slides. If you are interested in this position, email your resume to Jacqueline.Mejia@RobertHalf OR call Jacqueline @ 786-698-7072