<p>Description</p><p>A Miami-based startup revolutionizing how people interact with government services. Using advanced artificial intelligence, we streamline complex processes like passports, travel visas, and vehicle registration — making them faster, easier, and stress-free through our marketplace of trusted couriers.</p><p><br></p><p>Located in the heart of <strong>Brickell, </strong> building a world-class team that blends technology, empathy, and efficiency to redefine the customer experience.</p><p><br></p><p>Role Overview</p><p>90% of customer interactions are managed by our AI platform. You’ll join a dedicated team of about 25 specialists who focus on high-impact human interactions — assisting customers through escalations, ensuring satisfaction, and identifying opportunities to improve the overall experience.</p><p><br></p><p>As a Customer Success Representative, you’ll act as the bridge between customers and our AI systems — providing guidance, empathy, and follow-through. You’ll handle outbound calls, ensure smooth application processes, and proactively support customers to help them complete their services successfully.</p><p>Requirements</p><p>Responsibilities</p><ul><li>Manage AI-assigned escalations and follow-ups, resolving customer needs quickly and compassionately.</li><li>Guide customers through government service applications (passports, visas, registrations, etc.).</li><li>Build trust and confidence through proactive communication and issue resolution.</li><li>Identify patterns or feedback to help improve AI workflows and user experience.</li><li>Collaborate with teammates and product teams to refine tools and processes.</li><li>Maintain accuracy, empathy, and professionalism on every call.</li></ul><p><br></p><p><br></p><p>Compensation & Benefits</p><p><strong>Salary: $40,000–$50,000 per year (based on experience)</strong></p><p>Parking pass provided</p><p>Complimentary breakfast and snacks</p><p> Growth opportunities within a high-performing startup</p><p> Aetna Health, Vision, and Dental Insurance</p><p><br></p><p><strong>QUALIFIED CANDIDATES APPLY AND REACH OUT TO 786-897-7903</strong></p>
<p>We’re looking for a friendly, reliable, and solutions-driven Customer Service Representative to assist customers, resolve inquiries, and provide a positive experience with our company. This role is ideal for someone who enjoys helping people and thrives in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer inbound calls, emails, and chats from customers</li><li>Provide accurate information regarding products/services</li><li>Resolve customer issues with professionalism and empathy</li><li>Document customer interactions in the system</li><li>Process orders, returns, or account updates as needed</li><li>Escalate complex issues to the appropriate departments</li><li>Maintain a strong understanding of company products, policies, and procedures</li><li>Meet performance metrics related to quality, response time, and satisfaction</li></ul><p><br></p><p><br></p>
We are seeking an experienced Senior Property Manager to oversee the operations and financial management of a diverse industrial and commercial real estate portfolio in Delray Beach, Florida. This role requires a proactive, detail-oriented individual with strong accounting expertise to maintain seamless coordination between property management and financial processes. The ideal candidate will demonstrate exceptional organizational skills and a commitment to delivering efficient property operations and accurate financial reporting.<br><br>Responsibilities:<br>• Manage daily operations across a portfolio of industrial and commercial properties, including tenant communications, service requests, and lease management.<br>• Ensure the accuracy of lease setups, renewals, and amendments within property management systems.<br>• Oversee vendor relationships, negotiate contracts, and supervise project execution to ensure timely completion.<br>• Monitor project budgets, validate cost allocations, and review documentation for funding and construction draws.<br>• Develop and implement operational best practices to enhance portfolio efficiency.<br>• Prepare and review monthly financial statements and reports to ensure accuracy and compliance.<br>• Conduct monthly accruals and analyze property-level financial performance.<br>• Lead annual budgeting and reconciliation processes, including operating expense reviews.<br>• Perform detailed variance analyses to identify trends and financial risks.<br>• Collaborate with accounting teams to maintain data integrity across management and financial systems.
<p>Our client is seeking a <strong>Financial Analyst</strong> to support a high-visibility initiative focused on financial modeling, data analysis, forecasting, and building analytical reporting tools for leadership. The ideal consultant has strong finance fundamentals paired with advanced technical capability in <strong>SQL, Power BI, DAX, and Excel</strong>, with the ability to translate large, complex data sets into meaningful insights that support investment and strategic decision-making.</p><p><br></p><p>This role sits at the intersection of finance and data, requiring someone who can independently gather information, analyze trends, interpret results, and present clear, actionable findings.</p><p><br></p><p>Responsibilities:</p><p>Gather, validate, and analyze financial and operational data from multiple systems.</p><p>Conduct quantitative analyses and produce forecasts for business, industry, and economic trends.</p><p>Build, maintain, and enhance <strong>financial models</strong>, dashboards, spreadsheets, and visual presentations used for executive reporting.</p><p>Interpret data affecting investment programs—including price, yield, market stability, and risk indicators.</p><p>Develop and maintain Power BI datasets, semantic models, and DAX measures to support ongoing reporting needs.</p><p>Create and optimize SQL queries to extract and manipulate large data sets.</p><p>Communicate insights and recommendations to leadership to support investment decisions and financial planning.</p><p>Ensure accuracy, consistency, and integrity across all reporting outputs.</p>
We are looking for a dynamic and experienced Account Sales individual to lead business development efforts in the field of Level 4 autonomous shuttles and teleoperation solutions. This role involves cultivating relationships with private, public, and commercial transportation clients, while identifying new opportunities in both established and emerging markets. The ideal candidate is passionate about technology and autonomy, with a strong entrepreneurial mindset and a proven track record of success in sales.<br><br>Responsibilities:<br>• Develop and execute strategies to drive new business opportunities in the autonomous transportation and teleoperation sectors.<br>• Build and maintain strong relationships with corporate and strategic partners to foster long-term growth.<br>• Identify customer pain points and propose innovative solutions to meet their needs, including new use cases for remote monitoring and control.<br>• Collaborate with marketing teams to support promotional efforts, including social media campaigns, PR initiatives, and participation in industry events.<br>• Actively engage with OEMs, mobility providers, and other stakeholders to promote teleoperation platforms.<br>• Explore new applications for remote vehicle control in sectors such as transportation, logistics, and robotics.<br>• Stay informed on industry trends and analyze market opportunities to remain competitive.<br>• Manage accounts effectively by addressing client needs and ensuring customer satisfaction.<br>• Represent the organization at client meetings, trade shows, and other networking events to strengthen market presence.
<p>We are looking for a highly skilled and detail-oriented Senior Data Specialist to join our team in Weston, Florida. This is a long-term contract position where you will play a crucial role in supporting the production of Pre-Operative Plans for robotic-assisted surgeries. The ideal candidate will excel in accuracy, efficiency, and collaboration to meet individual and team production goals. If you are passionate about precision and quality in healthcare processes, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Create and manage cases using a proprietary case management system to ensure smooth workflow.</p><p>• Analyze CT scans for compliance with specific surgical protocols and standards.</p><p>• Utilize advanced software to segment CT scans and develop 3D anatomical bone models for robotic surgery.</p><p>• Design comprehensive pre-operative surgical plans for robotic-assisted hip and knee replacements.</p><p>• Conduct thorough reviews of CT segmentations and surgical plans to ensure accuracy in anatomical landmarks, implant sizes, and positioning.</p><p>• Upload finalized pre-plans to designated field personnel within required timelines.</p><p>• Maintain detailed documentation of all tasks and processes following established guidelines and methods.</p><p>• Adhere strictly to work instructions to produce consistent and high-quality results.</p><p>• Collaborate with team members to meet production targets and support department goals.</p><p>• Occasionally work overtime as needed to meet increased demand and deadlines.</p>
<p>We are looking for a dedicated Customer Service leader to play a pivotal role in ensuring outstanding customer experiences. In this position, you will oversee customer service operations, handle inquiries, and manage administrative tasks such as purchase order processing and financial transactions using QuickBooks. If you thrive in a dynamic environment and possess strong organizational skills, this is an excellent opportunity to lead a team and drive customer satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and guide the customer service team to deliver exceptional service and meet performance goals.</p><p>• Handle customer inquiries with professionalism and provide timely resolutions to concerns.</p><p>• Input and update customer data accurately in the system.</p><p>• Process purchase orders efficiently and ensure all related documentation is complete.</p><p>• Utilize QuickBooks to manage invoicing, payments, and other financial tasks.</p><p>• Develop and implement customer service policies to enhance operational efficiency.</p><p>• Monitor key performance indicators and prepare detailed reports for management review.</p><p>• Identify opportunities for process improvements and recommend actionable solutions.</p><p>• Collaborate with other departments to ensure seamless communication and service delivery.</p>
