<p>The Tier III Help Desk Technician provides advanced technical support for complex IT issues that cannot be resolved by Tier I or Tier II teams. This role involves troubleshooting critical problems, managing escalations, and working closely with system administrators and engineers to ensure optimal system performance.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the highest level of technical support for escalated IT issues.</li><li>Diagnose and resolve complex hardware, software, and network problems.</li><li>Collaborate with Tier I and Tier II teams to provide guidance and mentorship.</li><li>Perform root cause analysis and implement permanent solutions for recurring issues.</li><li>Configure, maintain, and troubleshoot servers, network devices, and enterprise applications.</li><li>Document solutions and create knowledge base articles for future reference.</li><li>Assist in system upgrades, migrations, and deployments.</li><li>Ensure compliance with security policies and best practices.</li><li>Participate in on-call rotation for critical incidents.</li></ul><p><br></p>
<p>The Business Intelligence Developer is responsible for designing, developing, and maintaining BI solutions that transform data into actionable insights. This role involves working with data warehouses, reporting tools, and dashboards to support decision-making across the organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, develop, and maintain BI solutions, including dashboards, reports, and data models.</li><li>Collaborate with stakeholders to gather requirements and translate them into technical specifications.</li><li>Build and optimize data pipelines and ETL processes for data integration.</li><li>Ensure data accuracy, consistency, and security across BI systems.</li><li>Analyze large datasets to identify trends, patterns, and opportunities for business improvement.</li><li>Maintain and enhance data warehouses and reporting environments.</li><li>Provide technical support and training to end-users on BI tools and solutions.</li><li>Stay updated on BI technologies and recommend improvements.</li></ul><p><br></p>
<p>Responsibilities:</p><p>• Lead the planning and execution of the organization's IT strategy to align with overall business objectives.</p><p>• Oversee deskside support teams to ensure prompt and effective resolution of technical issues.</p><p>• Manage hardware deployments and ensure seamless integration of new systems.</p><p>• Implement and maintain reliable backup technologies to safeguard critical data.</p><p>• Coordinate the use of Cisco technologies to enhance network performance and security.</p><p>• Drive the adoption of Azure DevOps and cloud-based AI solutions to improve operational efficiency.</p><p>• Monitor and optimize IT infrastructure to ensure high availability and performance.</p><p>• Collaborate with stakeholders to identify technology needs and deliver scalable solutions.</p><p>• Develop and enforce IT policies, procedures, and best practices across the organization.</p><p>• Lead and mentor a team of IT professionals to foster growth and innovation.</p>
We are looking for a dedicated EDI Analyst to join our team in Bartlett, Tennessee. In this role, you will play a key part in managing and optimizing electronic data interchange (EDI) systems to ensure seamless communication with trading partners. This position offers an exciting opportunity to work in a dynamic manufacturing environment, leveraging your technical expertise to drive efficiency and accuracy.<br><br>Responsibilities:<br>• Configure, test, and maintain EDI transactions such as 850, 810, and 856 to support external trading partner integrations.<br>• Monitor EDI transmissions to identify and resolve issues related to data mapping, integrity, and communication errors.<br>• Collaborate with internal teams to gather business requirements and transform them into effective EDI configurations.<br>• Create and maintain comprehensive documentation, including data mappings, technical specifications, and communication protocols.<br>• Provide ongoing support for EDI processes, ensuring timely and accurate transaction handling.<br>• Conduct integration and regression testing with vendors and business partners to validate system functionality.<br>• Assist in the maintenance and upgrades of EDI software and tools to keep systems fully operational.<br>• Participate in special projects and contribute to system enhancements to improve operational efficiency.
<p>Our client is seeking an experienced <strong>Corporate Controller</strong> to lead global accounting operations and oversee financial reporting across multiple business units and international locations. This is a high-impact leadership role responsible for ensuring the integrity, accuracy, and compliance of financial information while driving continuous improvement across the finance function.</p><p>If you are a hands-on accounting leader with multinational experience and a passion for building strong financial infrastructure, this role offers a significant opportunity to shape and elevate a growing organization.</p><p><br></p><p><strong>What You’ll Do</strong></p><p>As Corporate Controller, you will:</p><p><br></p><p><strong>Financial Leadership & Reporting</strong></p><ul><li>Oversee global accounting operations including GL, AP, AR, payroll, fixed assets, and consolidations.</li><li>Ensure timely, accurate monthly, quarterly, and annual financial statements in accordance with GAAP.</li><li>Lead the financial close process and maintain integrity of consolidated financial reporting.</li></ul><p><strong>Compliance & Internal Controls</strong></p><ul><li>Develop, implement, and maintain strong internal controls to safeguard assets and ensure compliance.</li><li>Manage foreign currency transactions and translation processes across international entities.</li><li>Coordinate annual external audits and oversee tax compliance with advisors.</li></ul><p><strong>Cross-Functional & Strategic Support</strong></p><ul><li>Support the CEO and executive team with budgeting, forecasting, and strategic planning.</li><li>Partner with global finance teams to ensure consistent application of accounting policies.</li><li>Lead process improvements, system enhancements, and automation initiatives.</li></ul><p><strong>Team Leadership</strong></p><ul><li>Build, mentor, and develop a high-performing accounting team aligned with company growth and goals.</li></ul><p><strong>What We’re Looking For</strong></p><p><br></p><p><strong>Required Qualifications:</strong></p><ul><li>Bachelor’s degree in Accounting, Finance, or related field (Master’s preferred).</li><li>8–10+ years of progressive accounting/finance experience, including 3+ years in a leadership role.</li><li>Experience in a private, multinational organization is <strong>required</strong>.</li><li>Strong technical knowledge of GAAP and foreign currency accounting.</li><li>Proven experience with multi-entity consolidations.</li><li>ERP system experience (NetSuite, SAP, Microsoft Dynamics 365, etc.).</li><li>Strong analytical, communication, and problem-solving skills.</li></ul><p><strong>Preferred Attributes:</strong></p><ul><li>CPA certification preferred.</li><li>Hands-on, proactive leadership style.</li><li>Ability to collaborate across departments and global sites.</li><li>High ethical standards and commitment to accuracy.</li></ul><p> <strong>Why This Opportunity Stands Out</strong></p><ul><li> High-impact leadership role</li><li> Influence global financial operations</li><li> Be part of a growing, international organization</li><li> Build and scale a high-performing accounting team</li><li> Opportunity to shape the future of the finance function</li></ul>
