25 results for Pc Technician in Melville, NY

PC Technician We are in search of a meticulous PC Technician to join our team in the IT Software industry, stationed in Melville, New York. As a PC Technician, your role will encompass a range of tasks including setting up workstations, managing WiFi connections, printers, and cables, as well as keeping up to date with various computer technologies. This role offers a short term contract employment opportunity. Responsibilities: • Establish and configure workstations for optimal functionality. • Install and maintain WiFi connections to ensure stable and secure internet access. • Manage printers and other peripheral devices for smooth operational flow. • Oversee cable installation and organization to maintain a tidy and safe working environment. • Stay abreast with Dell, IBM, Linux, and Mac technologies for efficient troubleshooting and system updates. • Utilize AB Testing methods for system improvements and problem-solving. • Manage user accounts using Active Directory. • Monitor and maintain Apple devices within the office setting. • Implement backup technologies for data safety and recovery. • Assist in the relocation of office equipment and systems during office moves.

PC Technician We are in the process of bringing on board a PC Technician for our team based in Neptune, New Jersey, United States. The primary function of this role will be to handle technical aspects related to computer systems, hardware, and computer peripherals. This opportunity provides a long term contract employment scenario. Responsibilities: • Management and troubleshooting of different computer hardware systems. • Utilization of Dell Technologies for system optimization. • Maintenance of IBM systems and resolution of related issues. • Application of Linux Technologies for system operations. • Handling Mac Computers and ensuring their smooth operation. • Execution of AB Testing to validate system configurations. • Management of Active Directory for network user and computers. • Handling Apple Devices and resolving any technical glitches. • Utilization of Backup Technologies to secure data. • Installation and maintenance of cable systems.

Deployment Technician We are seeking a skilled Deployment Technician to join our team. As a Deployment Technician, your primary duties will involve upgrading Windows systems, offering end-user support, and handling PC refresh and lifecycle refresh tasks. This role is based in Orange, Connecticut, offering a contract to permanent employment opportunity. Responsibilities:• Upgrade Windows systems from version 10 to 11, candidates without Windows imaging experience will not be considered for this position• Deliver comprehensive support to end-users• Manage and execute PC refresh tasks promptly• Supervise lifecycle refresh tasks to ensure optimal system performance • Use Microsoft systems and Active Directory for various tasks • Address and resolve configuration management issues • Carry out deployment tasks efficiently• Monitor and maintain computer hardware to ensure optimal performance.

Sr Service Desk Technician Our client is seeking a Senior Service Desk Technician to provide advanced technical support, mentor junior analysts, and ensure efficient incident management. This role focuses on customer service excellence, problem resolution, and continuous improvement within the IT environment. Key Responsibilities: Advanced Support – Troubleshoot complex IT issues related to hardware, software, and networks, serving as an escalation point. Maintain and improve documentation for support processes.Customer Service – Engage professionally with end users, ensuring clear and timely communication on issue resolutions. Share best practices for handling complex cases.Reporting & Documentation – Track service desk metrics, generate performance reports, and document resolutions for knowledge transfer and process optimization.Continuous Learning – Stay updated on emerging technologies and share insights with the team to drive innovation and efficiency.

Desktop Analyst II Responsibilities: • Provide IT support through various channels such as phone, email, and in-person requests• Troubleshoot and resolve hardware and software issues in a timely and courteous manner• Manage and track all problem and resolution activity within the tracking system• Install and configure basic PC software applications like Microsoft Office, Citrix, etc.• Stage and configure new and existing desktops, laptops, and peripheral equipment• Act as primary and secondary support for computer upgrades and installations• Assist in managing hardware and software assets• Participate in the hardware warranty repair process• Contribute to the continuous development of problem-solving techniques and more efficient support methods• Display proficiency in both PC and MAC systems• Support meetings as required• Perform other related tasks as assigned.

Desktop Support Analyst We are in search of a Desktop Support Analyst to join our team in the telecom services industry, located in North, New Jersey. As a Desktop Support Analyst, you'll be the primary IT contact for our North, NJ office, providing support to office and field staff and assisting the IT team in user and infrastructure support. Responsibilities• Provide comprehensive Level 1 and 2 desktop and software support to staff• Manage user and asset tasks effectively• Monitor work emails even after office hours to respond to any emergencies promptly• Participate actively in global IT projects to ensure seamless execution• Track escalated problems to 3rd party vendors, team leaders, or managers until resolution• Maintain detailed documentation of all procedures and infrastructure• Utilize skills in Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management effectively to perform daily tasks• Provide support via e-mail, phone, and in-person, escalating issues when necessary.

Desktop Support Analyst We are offering a permanent employment opportunity for a Desktop Support Analyst in New York, New York. As a Desktop Support Analyst, you will be a part of our team, contributing to the support of our end users within a dynamic organization. Responsibilities • Provide top-tier customer service and support through various channels such as chat, phone, email, or remote access tools. • Handle ticket management efficiently, acknowledging all issues and requests accurately. • Assure smooth onboarding for new employees by providing structured IT guidance and setting up their desks, mobile devices, and VPN access. • Provide on-site support for employees, special guests, and staff visiting the office. • Contribute innovative ideas and solutions in addition to handling complex issues raised by our employees. • Collaborate with the team to promote the best IT security practices in line with our policies and guidelines. • Proactively check meeting rooms to ensure IT technology is always ready for use. • Share knowledge with colleagues across the company and actively contribute to team and department meetings. • Assist in setting up AV equipment for internal and external events and meetings, including video-conferencing and live streaming technologies. • Troubleshoot connectivity issues for local and remote networks. • Support the office management team with IT setup for desk relocations and event spaces when necessary.

Help Desk Analyst I We are offering a permanent contract employment opportunity for a Help Desk Analyst I in the technology industry, supporting a New York based MSP. This role is fully remote, and we prefer the candidate to sit in the San Antonio, TX area. In this role, you will provide technical assistance and support related to computer systems, hardware, and software. You will be part of a highly collaborative environment, with the flexibility to work remotely. Responsibilities: • Provide support for Microsoft 365 applications including OneDrive, SharePointOnline, ExchangeOnline, Teams, and Outlook, Word, Excel, PowerPoint.• Assist with troubleshooting Windows 10/11 detail oriented and Azure Active Directory issues.• Utilize remote control software such as TeamViewer for hardware and software troubleshooting.• Maintain an understanding of Endpoint Detection and Response tools, such as SentinelOne.• Support printing operations and address any related issues.• Participate in the resolution of technical issues involving Android Development, Cisco Technologies, Citrix Technologies, Mac Computers, and Microsoft Active Directory.• Handle tasks related to Apple Devices, Computer Hardware, and Configuration Management.• Assist with the deployment of Microsoft Windows and Microsoft Windows systems.• Provide support for Microsoft Office 365 and O 365 applications.• Understand and apply basic and advanced cybersecurity concepts, such as DNS Protection, data encryption, and log auditing.• Use Remote Monitoring and Management (RMM) software, such as Ninja and ConnectWise Automate.• Manage issues through a ticketing system, such as ConnectWise Management or Jira.

Help Desk Analyst III We are offering a short term contract employment opportunity for a Help Desk Analyst III in New York. This role is vital to our team, as it involves providing comprehensive technical support to our staff, ensuring all IT systems are operating smoothly, and resolving a myriad of problems. As the main point of contact for IT-related concerns, you will be delivering personalized assistance, troubleshooting, and technical solutions. Responsibilities: • Address urgent IT issues by providing on-site, concierge-style support. • Deliver personalized technical assistance to staff, troubleshooting problems related to devices, software, and networks. • Coordinate with external IT consultants for extra tech support, including firewall management and system file maintenance. • Handle daily tech problems, including solving device malfunctions, setting up databases, and rectifying system discrepancies. • Act as an intermediary between staff and the IT consultant to prioritize crucial tech needs. • Assist with the equipment setup for new team members, ensuring smooth onboarding and correct tech configurations. • Contribute to the maintenance and enhancement of the overall IT environment for all staff members, ensuring an efficient work setting. • Provide technical support to staff, addressing issues related to Android Development, Cisco Technologies, Citrix Technologies, Mac Computers, Microsoft, Active Directory, Apple Devices, Computer Hardware, Configuration Management, and Deployments.

Application Support (Mainframe) Responsibilities:<ul><li>Maintain and administer IPIS mainframe legacy systems</li><li>Support data extraction from mainframe applications (ADABAS, COBOL, JCL, TSO, IBM utilities, etc.)</li><li>Transfer mainframe data to Windows servers via UC4 file transfer</li><li>Load data into CRM/Dynamics 365 from SQL servers</li><li>Troubleshoot system issues and support new system transition</li><li>Participate in system analysis, design, and requirement sessions</li></ul>

Desktop Support Analyst We are in search of a Desktop Support Analyst to join our team in New York. As a Desktop Support Analyst, you will provide vital technical support to end users, addressing both hardware and software issues across a range of devices and applications. This role offers a long term contract employment opportunity. Responsibilities: • Provide 2nd and 3rd level technical assistance to end users regarding issues with desktop and laptop computers, network connectivity, printers, and various software applications. • Assist users in resolving software and hardware problems in a timely manner. • Document and record procedures for new hardware and software. • Configure, deploy, and support various mobile devices for all users, including Blackberry, Windows Mobile Devices, Android, and iPhones. • Work with Configuration Management systems servers such as SCCM, Altiris. • Maintain Universal Computer image and Software Packages. • Monitor and report on Software/Hardware compliance. • Administer software updates and patch management for the desktop environment. • Utilize in-depth knowledge of the Microsoft Office suite of applications, Microsoft Windows operating system, device drivers, and associated peripherals. • Troubleshoot email clients such as Microsoft Outlook and administer Active Directory.

Help Desk Analyst I We are offering a permanent employment opportunity for a Help Desk Analyst I in Woodbridge, New Jersey. In the IT industry, you will provide critical technical assistance, including support for logins, passwords, and general Windows issues. Key responsibilities: • Provide primary support for IT-related user and system issues, including phone support and technical installations. • Handle tasks related to distributed computer services. • Utilize your knowledge of Active Directory and Windows to troubleshoot and resolve issues. • Maintain a customer service mindset and helpful personality throughout all interactions. • Manage service desk tickets efficiently and effectively. • Ensure the smooth operation of Windows 10 and promptly address any problems. • Utilize Active Directory, DNS, WINS, and DHCP to support computer operations and networks. • Perform break-fix tasks as necessary to keep systems running smoothly. • Apply your technical aptitude and initiative to continually improve our IT support services.

Desktop Support Analyst We are offering an exciting opportunity for a Desktop Support Analyst in New York, New York. The role is crucial to the smooth operation of our IT environment and involves a variety of responsibilities, from maintaining the end-user IT environment to providing support to colleagues and participating in IT projects. Responsibilities: • Overseeing the daily IT management and maintenance tasks to ensure a risk-free environment • Assisting users in resolving IT-related issues to facilitate smooth operations • Maintaining an updated IT company asset inventory for accurate records • Processing customer credit applications accurately and efficiently for seamless transactions • Providing adequate and timely communication and support to colleagues for efficient collaboration • Participating in IT projects to stay aligned with the company's strategic goals • Ensuring a smooth IT environment in support of staff, clients, and the business as a whole • Monitoring customer accounts and taking appropriate action to maintain customer satisfaction • Maintaining accurate customer credit records for future reference and analysis.

Desktop Support Analyst We are in search of a skilled Desktop Support Analyst to join our team in New York. As part of the tech industry, the Desktop Support Analyst will manage the resolution of IT-related issues and provide support for all assigned areas. The job function includes ensuring efficient and reliable operation of the company's desktop environment, maintaining systems, and troubleshooting computer problems. Responsibilities: • Utilize Cisco Technologies, Citrix Technologies, and Dell Technologies to troubleshoot and resolve desktop issues • Maintain and manage computer hardware and Apple devices ensuring they are in good working condition • Implement database management and configuration management to ensure data integrity and security • Provide support and maintenance for Active Directory, ensuring user access is up to date and secure • Handle Backup Technologies, ensuring data safety and availability in the event of any data loss • Leverage knowledge of Azure and Cloud experience to manage and support cloud-based applications and data • Utilize knowledge of ConnectWise and Office 365 to support users in these platforms • Apply experience with Managed Service Provider (MSP) environments to manage and troubleshoot issues • Work in line with IT certification guidelines, such as M365, Mimecast, KnowBe4, and Cisco Meraki.

Help Desk Analyst We are seeking a proficient Help Desk Analyst to join our team. The chosen candidate will play a crucial role in the Information Technology sector. In this position, you will be responsible for handling client requests, managing accounts, and resolving issues. This role offers a long-term contract employment opportunity. Responsibilities: • Process customer requests efficiently and accurately, including password resets, account maintenance, and software installations. • Handle additions, moves, and changes for new employees and terminations. • Install printers and software, ensuring optimal functionality. • Grant access rights to shared folders and domain groups as needed. • Troubleshoot a variety of software issues including operating system, SAP, Microsoft Office, Citrix, and browsers. • Provide remote support using tools such as LANDesk, Zoom, and Remote Desktop. • Resolve issues related to Google email and Cisco VPN Client/Secure Auth OTP. • Maintain knowledge of M365 Environment including Email, Teams, SharePoint, and One Drive. • Keep accurate records of customer interactions and issues resolved.

IT Helpdesk We are in the search for a detail oriented IT Helpdesk individual to join our team based in New Hyde Park, New York. The role primarily involves providing efficient and effective assistance with information technology systems, both remotely and in person, and ensuring customer satisfaction through superior service. Responsibilities: • Provide technical assistance to users regarding hardware, software, network connectivity, and application issues via phone, email, live chat, or in person. • Diagnose and resolve basic technical problems with computers, peripherals, applications, and network access. • Document user issues in a ticketing system, tracking progress, and updating status. • Manage user accounts, including password resets and access permissions. • Install and update software applications on user workstations. • Utilize remote desktop tools to access user systems and provide technical assistance. • Communicate tech inquiries via email, through online chats, over the phone, or in person. • Inform customers about IT products and services. • Guide customers step-by-step through the problem-solving process. • Assist with troubleshooting hardware and software. • Follow up with customers to ensure satisfactory service. • Relay customer feedback to the appropriate internal team members.

Help Desk Analyst We are in search of a Help Desk Analyst who can thrive in a dynamic work setting. Based in New York, New York, this role is a short term contract opportunity in the IT industry. As a Help Desk Analyst, you will be responsible for providing top-notch support to our office, focusing on maintaining and improving our IT systems. Responsibilities:• Ensure swift resolution of IT-related issues, prioritizing the closure of open tickets in a timely manner.• Foster a client-first mentality, ensuring seamless communication with executives and other stakeholders.• Manage the implementation and maintenance of our Microsoft Office 365 and Google Suite environment.• Handle user integration into Active Directory and assist in setting up new users.• Utilize Concur for travel and expense management, providing support where necessary.• Support the office remotely on Fridays and maintain regular communication with global teams.

SAP Business One ERP Manager We are seeking a skilled SAP Business One ERP Manager to join our team in Woodbury, New York. In this role, you will be responsible for managing the SAP Business One system, developing reports and dashboards, implementing workflows, resolving server issues, and handling vendor relationships. This role is an exciting opportunity for a proactive individual with strong technical expertise in SAP Business One. Responsibilities: • Manage the daily operations of the SAP Business One system and ensure its optimal functionality. • Troubleshoot any technical issues that might arise in the SAP Business One system. • Implement system maintenance and optimization best practices. • Develop customized reports and dashboards to meet the organization's needs. • Analyze data and provide insights to support decision-making processes. • Design workflows within the SAP Business One system to streamline business processes. • Collaborate with stakeholders to understand workflow requirements and implement efficient solutions. • Manage the SAP Business One server infrastructure, including its installation, configuration, and maintenance. • Plan and execute system upgrades and patches in coordination with relevant stakeholders. • Ensure data integrity and security measures are in place and up to date. • Serve as the primary point of contact for SAP Business One vendors. • Manage vendor relationships, including contract negotiations, performance evaluations, and issue resolution. • Stay informed about updates and new releases from vendors and assess their impact on the organization.

IT Manager We are eager to welcome an IT Manager to our team, based in New Hyde Park, New York. The IT Manager will play a pivotal role in managing our technical infrastructure, supervising IT team members, and coordinating with other departments to ensure our IT services are running effectively and securely. Responsibilities: • Leading the IT team, providing guidance and support to network engineers, system administrators, and support staff • Overseeing the performance and uptime of our IT infrastructure, including networks, servers, and databases • Implementing robust security measures such as firewalls and encryption protocols, performing regular security assessments, and responding promptly to security incidents • Working closely with leadership to formulate and execute IT strategies that align with our objectives, including the recommendation and adoption of new technologies • Effectively managing system integration, ensuring the successful implementation of new technologies or systems without disruption to ongoing operations • Developing and managing the budget for the IT department, balancing performance and expenditure for optimal resource utilization • Coordinating with external vendors for the acquisition of software, hardware, and IT services, managing contracts, and ensuring services are delivered as agreed • Creating and maintaining disaster recovery and business continuity plans to minimize downtime during system failures or natural disasters • Providing technical support to staff, resolving IT issues promptly and efficiently, and maintaining support documentation for end-users • Guaranteeing compliance of all IT systems and operations with relevant laws, regulations, and industry standards, maintaining up-to-date documentation for IT systems, configurations, and processes • Preparing regular reports for senior management on IT performance, projects, and any challenges encountered, and establishing key performance indicators (KPIs) for IT operations.

IT Director (Hands-On) We are in search of an IT Director to join our team, located in Upper Bergen County, New Jersey. This role involves overseeing and managing IT-related initiatives, ensuring alignment with our strategic objectives. As an IT Director, you will be working closely with various departments to develop and implement technology solutions that are cost-effective and enhance business performance. Responsibilities: • Design and implement secure IT solutions to meet business requirements• Oversee the management and implementation of Business Central, Power BI, Azure, and other cloud-based solutions• Develop IT strategies that are in alignment with business goals and objectives• Lead strategic planning initiatives to improve technological capabilities• Manage and lead IT Projects from initiation to completion, ensuring they are delivered on time and align with business needs• Develop and maintain security standards, policies, and best practices across multiple platforms• Drive digital transformation efforts to improve operational efficiency• Oversee budgeting, resource allocation, and cost optimization for IT projects• Manage the IT team, external vendors, and consultants to achieve project goals• Ensure robust security and risk management frameworks are in place

CTO - Chief Technology Officer We are offering an exciting opportunity in the dynamic AdTech industry in New York, New York, United States. As our new CTO - Chief Technology Officer, you will play a pivotal role in shaping our technology strategy and building a high-performing engineering team. This role not only requires deep understanding of software architecture and design patterns but also hands-on development experience. Responsibilities: • Lead the development and implementation of our technology strategy. • Build and mentor a highly effective engineering team. • Drive a product-led engineering culture within the organization. • Maintain hands-on involvement with backend and frontend development, using languages such as Golang and frameworks like React.js. • Ensure the scalability and high-availability of our systems. • Leverage your deep understanding of software architecture and design patterns to build robust systems. • Utilize your experience in AdTech or MarTech to create significant business value. • Apply your knowledge of SOA - Service-Oriented Architecture and Application Architecture in daily tasks. • Use Google Cloud Platform for various technical solutions. • Implement B2B2C and B2C Marketing strategies in our technology roadmap. • Contribute to the company's growth and profitability through your technical leadership.

IT Director We are inviting applications for the role of an IT Director in New York. In this role, you will be the bridge between business and technology, constantly engaging with the organization to understand their requirements and providing guidance on how to leverage technology for additional business value. Responsibilities • Develop technical solutions that enhance operational efficiency, performance, reliability, cost-effectiveness, and security throughout the technology adoption and implementation process. • Collaborate with internal and external teams to drive activities such as architecture reviews, demos, technical workshops, and white-boarding sessions by creating and presenting technical content. • Lead the local team to deliver all aspects of an IT service in alignment with the company values and client requirements. • Collaborate with key business stakeholders to transform business requirements into fit for purpose Microsoft and 3rd party solutions throughout the complete project lifecycle. • Participate in initiatives to evolve existing and future technologies to drive continuous business improvement as part of the IT strategy. • Improve the standards and methodologies for solutions architecture consistently. • Provide technical input as part of cross-functional project teams. • Ensure that all Microsoft and 3rd party development work meets the agreed architecture and coding standards, taking personal accountability for assuring design documentation and coding. • Understand Networking solutions and apply this knowledge in the role. • Actively participate in project planning, team meetings, reviews, retrospectives, sprint and release planning, demos, and other meetings.

IT Director We are looking to incorporate an IT Director into our team, based in New York. The IT Director will be in charge of setting and implementing IT strategies, managing our IT infrastructure, leading cybersecurity initiatives, and managing relationships with external vendors and service providers, among other responsibilities. Responsibilities: • Establish and implement a clear IT strategy and roadmap, ensuring alignment with business goals and promoting innovation. • Oversee all IT infrastructure, such as hardware, software, network systems, and cloud services, ensuring they are reliable, secure, and scalable. • Spearhead the company’s cybersecurity initiatives, implementing best practices for data protection, risk management, and compliance. • Create formalized documentation that defines clear roles, responsibilities, and accountability within the IT department. • Drive the implementation of new technologies that improve operational efficiency, enhance client service, and support business growth. • Manage relationships with external vendors and service providers, and negotiate or review agreements with IT vendors for applications, infrastructure, and security. • Oversee the IT department budget, aligning with company financial goals and ensuring cost-effective use of resources. • Stay updated with emerging technologies and trends, bringing innovative solutions to enhance business performance and client service. • Define and implement robust disaster recovery and business continuity plans, and establish network redundancy to prevent outage. • Establish Identity and Access Management solutions to manage user access, and develop documented IT policies and cybersecurity policies in alignment with applicable regulations. • Conduct IT security audits and vulnerability assessments to ensure robust security posture and compliance with regulatory standards. • Provide regular updates and reports on IT performance, risks, and achievements to the executive leadership team.

ERP Integration Manager We are on the search for an ERP Integration Manager in the gambling industry, located in Jersey City, New Jersey. As an ERP Integration Manager, you will be tasked with managing and ensuring the smooth integration of our ERP systems, as well as working closely with various teams to optimize our business processes. Responsibilities • Oversee the integration of Workday HCM, with a focus on Talent and Advanced Compensation modules. • Utilize strong IT skills throughout various stages of the Software Development Life Cycle (SDLC). • Demonstrate a proactive approach to problem-solving and a strong commitment to meeting project deadlines. • Collaborate effectively with team members and communicate complex ideas clearly. • Leverage your knowledge of Advanced Business Application Programming (ABAP), Cloud Technologies, and CRM to enhance business processes. • Apply your experience with Epicor and Epicor ERP to improve system efficiency. • Utilize AB Testing methods to optimize system performance. • Implement Business Intelligence (BI) strategies to support decision-making processes. • Develop and maintain Business Process Functions and Business Requirement Documents. • Manage and facilitate change within the organization through effective Change Management strategies.

ERP Integration Manager We are in search of an ERP Integration Manager to join our team in the higher education industry. The position is based in Newark, New Jersey and offers a contract to permanent employment opportunity. As an ERP Integration Manager, you will play a crucial role in our digital transformation journey, particularly in the replacement of our Enterprise Resource Platform (ERP) system. You will be responsible for managing the entire ERP program, from selection to implementation, and ensuring post-deployment support. Responsibilities: • Manage the entire lifecycle of the ERP program, including selection, design, implementation, and post-deployment support • Establish and maintain relationships with system implementers and product vendors • Provide advice to business stakeholders on configuration decisions to ensure a secure, sustainable, functional, and scalable solution • Monitor the progress of the ERP program to ensure it aligns with the plan and budget • Establish a status reporting framework to keep stakeholders informed of the program's progress • Coordinate program activities across multiple departments and stakeholders, ensuring alignment with institutional priorities • Identify and prioritize program requirements that meet the needs of the institution in collaboration with all stakeholder groups • Guide and support program team members to ensure they understand the program's goals and objectives • Ensure the program is completed on time, within budget, and to the satisfaction of stakeholders while adhering to institutional regulations and compliance requirements • Resolve issues and escalate items that require executive attention in a timely manner • Maintain appropriate documentation for program activity tracking and reporting • Ensure the ERP solution is well documented, tested, and all necessary parties are trained appropriately • Assess the impact of decisions on other systems and processes to ensure alignment • Manage and mentor resources