<p>Are you a motivated and versatile professional with a passion for delivering top-tier service? We’re seeking an enthusiastic Customer Service Representative to support a dynamic organization in Harrisburg, PA. If you excel at managing multiple priorities, communicating effectively, and solving problems with a positive attitude, this opportunity is for you!</p><p><br></p><p>Key Responsibilities:</p><ul><li><strong>Provide Excellent Support:</strong> Respond to inquiries, resolve issues, and create positive customer experiences.</li><li><strong>Manage Communication Channels:</strong> Efficiently handle incoming calls, emails, and live chat inquiries while maintaining professionalism.</li><li><strong>Collaborate Across Teams:</strong> Partner with internal departments to address customer needs and implement solutions.</li><li><strong>Engage Positively:</strong> Maintain an upbeat attitude that builds strong customer and colleague relationships.</li><li><strong>Handle Transactions Accurately:</strong> Process orders, returns, and exchanges with precision and attention to detail.</li><li><strong>Contribute to Improvement:</strong> Identify opportunities to enhance processes and strengthen the customer experience.</li></ul><p><br></p>
<p>We are seeking a skilled and adaptable Customer Service Representative to join a growing team in Camphill, PA. The ideal candidate will bring previous customer service experience and a proven ability to thrive in dynamic environments. As a customer service representative, you will be the first point of contact for customers and will be responsible for delivering high levels of service, resolving inquiries efficiently, and building rapport. Candidates must be able to navigate multiple systems, adapt to changes in processes, and provide solutions tailored to customer needs.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Provide prompt and professional assistance to customer inquiries via phone, email, and chat.</li><li>Resolve customer issues efficiently while maintaining high levels of empathy and professionalism.</li><li>Accurately document interactions and update CRM systems.</li><li>Adapt to changes in policies, processes, and technology as needed.</li><li>Collaborate with team members to ensure seamless service delivery.</li><li>Monitor customer feedback and escalate trends for improvement opportunities.</li></ul><p><br></p>
<p>We are looking for a dedicated Customer Service Representative to join our client's team in Lebanon, Pennsylvania. In this long-term contract role, you will handle a high volume of inbound and outbound calls, providing exceptional service to clients while assisting with local tax-related inquiries. Comprehensive training will be provided to ensure you are equipped to manage various tax types efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly and professionally to a high volume of inbound and outbound calls.</p><p>• Deliver accurate and courteous assistance regarding local tax-related queries.</p><p>• Learn and apply knowledge of different tax types through provided training.</p><p>• Maintain detailed records of customer interactions and resolutions.</p><p>• Collaborate with team members to ensure seamless service delivery.</p><p>• Address customer concerns effectively and escalate issues when necessary.</p><p>• Communicate clearly, both verbally and in writing, with clients and colleagues.</p><p>• Uphold company standards for customer satisfaction and responsiveness.</p><p>• Adapt to new processes and procedures to improve service quality.</p>
<p><strong><em>THIS POSITION REQUIRES ON-SITE WORK IN PENNSYLVANIA</em></strong></p><p>We are looking for an organized and committed Compliance Officer to join our team. In this position, you will conduct inspections of residential, commercial, and industrial properties to ensure adherence to relevant codes, ordinances, and standards. Your contributions will be a key factor in fostering safety and compliance throughout the community.</p><p><strong>Primary Responsibilities:</strong></p><ul><li>Conduct on-site evaluations of buildings and properties to verify compliance with relevant building codes, zoning ordinances, safety regulations, and other applicable standards.</li><li>Accurately document inspection findings, including noting violations, areas of compliance, and any required corrective actions.</li><li>Assess and enforce adherence to building, plumbing, electrical, mechanical, and other pertinent codes associated with the position.</li><li>Work collaboratively with contractors, property owners, engineers, and architects to communicate inspection findings, clarify code requirements, and offer recommendations for corrective measures.</li><li>Review and approve permits, issue sign-offs for compliant projects, and carry out follow-up inspections to confirm the completion of required corrections.</li><li>Stay updated on changes to local and state codes, ordinances, and industry safety practices to ensure inspections align with current standards.</li><li>Foster positive relationships with community stakeholders while maintaining professionalism throughout interactions.</li></ul><p><br></p><p><br></p>
<p>Robert Half has a new direct-hire opportunity for a Regional Manager for a client based in Westminster, MD. This is a newly created role out of company growth that will oversee a local region of offices here in Maryland and one office in Pennsylvania. If you are a strong manager looking to make an impact with your work, please consider applying. </p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Oversee operations across 5 branch offices within the region.</li><li>Monitor performance metrics and implement improvements to increase efficiency and customer satisfaction.</li><li>Hire, train, and support branch managers and team members.</li><li>Conduct regular site visits to assess office performance, customer service, and operational standards.</li><li>Develop and maintain positive relationships with representatives, vendors, and key stakeholders.</li><li>Handle escalated customer issues and resolve complaints in a professional manner.</li><li>Assist in budgeting, forecasting, and resource planning for assigned locations.</li><li>Ensure locations meet financial goals and productivity targets.</li><li>Lead regular team meetings and provide ongoing coaching and performance feedback.</li><li>Recommend and implement new procedures, technology, and service improvements.</li><li>Prepare reports and present updates to senior leadership on regional performance.</li></ul><p><br></p>
<p>We are looking for an organized and detail-oriented Receptionist to join our team in Sparks, Maryland. This is a fully onsite position. The ideal candidate will play a key role in ensuring smooth daily operations by managing front desk responsibilities and providing exceptional support to both internal staff and visitors.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and staff in a friendly and attentive manner, ensuring a welcoming environment.</p><p>• Answer and manage a multi-line phone system, directing calls to the appropriate departments.</p><p>• Handle email correspondence promptly and accurately, maintaining clear communication.</p><p>• Schedule and coordinate appointments, ensuring an organized calendar.</p><p>• Perform data entry tasks with precision, updating records as needed.</p><p>• Maintain and organize filing systems for easy access to important documents.</p><p>• Utilize Microsoft Word, Excel, and Outlook to create documents, track data, and manage communications.</p><p>• Provide excellent customer service by addressing inquiries and resolving issues promptly.</p><p>• Collaborate with team members to ensure seamless office operations</p>
<p>We are seeking a highly skilled and detail-oriented <strong>Senior Tax Accountant</strong> to join our dynamic team. In this role, you will lead complex tax engagements, assist with strategic planning, and play a key role in ensuring compliance and client satisfaction. Your expertise will drive financial accuracy and success for both our organization and the clients we serve. This role offers a hybrid schedule in a collaborative work environment. </p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare and review complex individual, corporate, and partnership tax returns.</li><li>Conduct tax research to stay current on IRS regulations, tax code changes, and relevant compliance procedures.</li><li>Provide strategic tax planning and advisory services tailored to client needs.</li><li>Represent clients before taxing authorities, if necessary, with confidence and professionalism.</li><li>Collaborate with internal and external stakeholders to deliver first-class financial reporting and tax strategy.</li><li>Mentor and train junior accountants, fostering continuous learning and professional growth within the team.</li><li>Proactively identify financial risks and opportunities for process improvement.</li><li>Ensure compliance with all federal, state, and local tax laws and deadlines.</li></ul><p><br></p>
