We are looking for an experienced Concierge to join our team on a contract basis in Reston, Virginia. This position involves serving as the first point of contact for visitors, ensuring a welcoming and detail-oriented environment at our client’s world headquarters. The ideal candidate will possess excellent customer service skills, organizational abilities, and the capacity to handle diverse responsibilities in a fast-paced setting. This role requires flexibility in scheduling and a commitment to delivering exceptional service.<br><br>Responsibilities:<br>• Welcome and check in guests, issuing access badges and photo IDs as needed.<br>• Maintain the cleanliness and organization of the concierge desk, ensuring informational materials are readily available.<br>• Assist with scheduling and reserving conference rooms for meetings and events.<br>• Submit maintenance requests and coordinate with building services for necessary repairs.<br>• Escort visitors and contractors within the premises to ensure safety and compliance.<br>• Address guest inquiries and provide solutions promptly, ensuring satisfaction.<br>• Complete required training programs to stay updated on procedures and protocols.<br>• Communicate effectively with guests and team members, both in writing and in person.<br>• Perform general administrative tasks to support daily operations.<br>• Adapt to varying work hours or shifts as required by the role.