36 results for Customer Service Representative in Manassas, VA

Customer Service Representative Robert Half has a fantastic career opportunity for a Customer Service Representative. Are you always outgoing and sociable? This could be a great position for you. Expect this role to exist within a dynamic and fast-paced working environment. This Customer Service Representative position is based in the Fairfax, Virginia region and is a short-term contract employment opportunity. Responsibilities: • Efficiently address and resolve customer inquiries • Conduct regular monitoring and maintenance of customer accounts • Process and verify customer credit applications with precision • Ensure customer records are accurate and up to date • Uphold high standards of customer service at all times• Utilize Microsoft Word, Excel, and Outlook for various tasks.• Handle both inbound and outbound customer calls.• Document all customer interactions and communications. • Perform data entry tasks related to customer service. Can start asap

Customer Service Representative Robert Half is currently searching for an articulate, highly skilled Customer Service Representative to provide outstanding service to our client's customers and potential customers. This Customer Service Representative position is based in a dynamic and fast-paced environment. This is an onsite Customer Service Representative opportunity based in Manassas, Virginia. The ideal Customer Service Representative will be customer-focused, detail orientated, and target driven. Responsibilities:<ul><li> Handle both inbound and outbound customer calls.</li><li>Proactively communicate with customers to address and resolve sales and service issues</li><li>Identify and assess customers' needs to achieve satisfaction.</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication.</li><li>Provide accurate, valid and complete information by using the right methods/tools.</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.</li><li>Follow communication procedures, guidelines and policies.</li><li>Take the extra mile to engage customers.</li></ul>

Customer Service Representative Robert Half is currently searching for an articulate, highly skilled Customer Service Representative to provide outstanding service to our client's customers and potential customers. This Customer Service Representative position is based in a dynamic and fast-paced environment. This is an onsite Customer Service Representative opportunity based in Fairfax, Virginia. The ideal Customer Service Representative will be customer-focused, detail orientated, and target driven. Responsibilities:<ul><li> Handle both inbound and outbound customer calls.</li><li>Proactively communicate with customers to address and resolve sales and service issues</li><li>Identify and assess customers' needs to achieve satisfaction.</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication.</li><li>Provide accurate, valid and complete information by using the right methods/tools.</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.</li><li>Follow communication procedures, guidelines and policies.</li><li>Take the extra mile to engage customers.</li></ul>

Customer Service Representative We are in need of a Customer Service Representative based in Washington, District of Columbia. Our industry is primarily focused on customer interaction, specifically with individuals on the housing waitlist. As a Customer Service Representative, you will be handling physical documents, updating our database, and performing various clerical admin duties. This role offers a short term contract employment opportunity. Responsibilities: • Engage in interactions with customers who are on the housing waitlist or seeking to apply for it. • Handle the collection of physical documents from customers. • Update the company database with accurate customer information. • Perform scanning and filing tasks to maintain organized records. • Carry out clerical admin duties to support the smooth running of operations. • Utilize Microsoft Excel and Microsoft Word for data entry and document creation. • Provide excellent customer service by answering inbound calls and addressing customer inquiries.

Customer Service Representative We are offering a permanent employment opportunity for a Customer Service Representative in Fairfax, Virginia. This role involves working in a dynamic environment that requires multitasking and adaptability. You will be part of a team that handles customer service and collections Responsibilities: • Handle customer inquiries and resolve issues efficiently• Follow up with customers and provide customer service support • Ensure accuracy of customer records and data entry tasks• Work effectively in a team, adapting to various situations with a flexible attitude• Utilize Microsoft Office suite for various tasks• Work in a high-paced environment, handling multiple phone calls and tasks simultaneously • Use your customer service skills to ensure a positive experience for our clients• Learn and adapt quickly in a dynamic work environment.

Customer Service Representative We are seeking a Customer Service Representative for our location in McLean, Virginia. The position is a contract employment opportunity and involves a variety of tasks centered around customer service, collections, and data entry and is on-site.Responsibilities: • Efficiently handle customer inquiries and resolve issues.• Process customer credit applications with precision.• Update and maintain accurate customer credit records.• Monitor customer accounts and take appropriate actions.• Follow up with customers regarding past due payments through phone calls and emails.• Send reminders to customers about delinquent payments via email, voicemail, and mail.• Perform data entry tasks to update customer accounts.• Collaborate with the mortgage division, applying prior collections or banking experience as needed.• Handle multiple phone calls in a fast-paced environment while maintaining attention to detail.• Utilize Office suite effectively and demonstrate a willingness to learn new processes and systems.

Customer Service Representative We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today! This position is based in Centreville, Virginia and is fully on-site.Responsibilities: • Efficiently address and resolve customer inquiries • Conduct regular monitoring and maintenance of customer accounts • Process and verify customer credit applications with precision • Ensure customer records are accurate and up-to-date • Uphold high standards of customer service at all times• Utilize Microsoft Word, Excel, and Outlook for various tasks.• Handle both inbound and outbound customer calls.• Document all customer interactions and communications. • Perform data entry tasks related to customer service.

Customer Service Representative We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today! Responsibilities: • Efficiently address and resolve customer inquiries • Conduct regular monitoring and maintenance of customer accounts • Process and verify customer credit applications with precision • Ensure customer records are accurate and up to date • Uphold high standards of customer service at all times• Manage and place incoming telephone calls • Offer friendly, accurate customer service in a timely fashion comprehensive knowledge of email

Customer Service Representative We are in search of a Customer Service Representative to become part of our team in the non-profit sector, based in Washington, District of Columbia. In this role, your main focus will be to manage customer inquiries and maintain accurate records while also contributing to various projects across our departments. This role offers a long-term contract employment opportunity. Responsibilities: • Attend to customer inquiries and provide exceptional customer service. • Accurately process credit applications from customers. • Utilize Microsoft Word and Excel to maintain and update customer records. • Efficiently manage inbound and outbound calls, maintaining a high level of professionalism. • Handle data entry tasks and order entries with precision. • Schedule appointments as required, ensuring smooth operations. • Contribute to other departmental projects as needed. • Ensure all email correspondence is handled promptly and professionally.

Customer Service Specialist – We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today! This position is based in Falls Church, Virginia and you will be working on-site Monday to Friday.Responsibilities: • Efficiently address and resolve customer inquiries • Conduct regular monitoring and maintenance of customer accounts • Process and verify customer credit applications with precision • Ensure customer records are accurate and up-to-date • Uphold high standards of customer service at all times• Utilize Microsoft Word, Excel, and Outlook for various tasks.• Handle both inbound and outbound customer calls.• Document all customer interactions and communications. • Perform data entry tasks related to customer service.

Overnight Receptionist We are offering a short-term contract employment opportunity for an Overnight Receptionist. You must be willing to work night shift. This position is based in Arlington, Virginia, you will be the first point of contact for clients, ensuring their queries are addressed, and their needs are met with utmost efficiency. Can start immediately Responsibilities: • Providing top-notch customer service to clients • Managing inbound calls and addressing inquiries promptly • Assisting with administrative tasks as needed • Use interpersonal skills to create a welcoming and friendly environment for all visitors and staff.• Assist in maintaining the office environment, replenishing breakroom and office supplies as needed.• Organize and maintain files, ensuring easy accessibility and up-to-date records

Collections specialist We are offering a contract employment opportunity for a Collections Specialist in Fairfax, Virginia. This role is primarily focused on supporting our team in the area of customer service and collections,. If you want to learn collections this entry level position is ideal for you.Responsibilities:• Handle customer service inquiries and resolve issues efficiently• Follow up with customers regarding overdue payments through phone calls and emails• Update customer account information accurately and promptly• Send out notifications concerning delinquent payments via email, voicemail, and mail• Utilize Microsoft Office Suite to perform data entry tasks and manage customer records• Learn and adapt to our office setting and its requirements• Maintain open communication with customers and team members, demonstrating good communication skills• Support the team in handling multiple phone calls and data entry tasks in a fast-paced environment• Assist in data entry tasks and final document preparation• Employ your customer service and collections skills to enhance our operations.

Overnight Receptionist We are actively seeking an Overnight Receptionist to join our team based in Reston, Virginia. This role offers a short-term contract employment opportunity. and is on-site As an Overnight Receptionist, you will be the initial point of contact providing exceptional customer service and handling various administrative tasks. This role involves front desk duties within the industry. ensuring smooth operations.Responsibilities:• Serve as the first point of contact for all incoming calls and direct them to the appropriate department or personnel• Welcome visitors by greeting them professionally and courteously, in person or on the telephone• Ensure efficient communication by accurately taking and delivering messages• Keep a safe and clean reception area by complying with procedures, rules, and regulations• Contribute to team effort by accomplishing related results as needed• Maintain continuity among work teams by documenting and communicating actions, irregularities, and continuing needs• Handle multiple lines, transferring calls as necessary• Maintain customer trust by keeping client interactions confidential• Utilize excellent customer service skills and exceed customers' expectations• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures)

Receptionist We are seeking a Receptionist for our team located in POTOMAC, Maryland. In this role, you will be responsible for handling customer inquiries, maintaining accurate customer records, and managing various administrative duties. This role is an integral part of our team, ensuring effective communication within the office and providing excellent customer service. Responsibilities: • Answering multi-line phone system and managing email correspondence.• Providing excellent customer service to both internal and external stakeholders.• Performing data entry tasks and maintaining organized files.• Scheduling appointments and managing calendars.• Handling receptionist duties such as greeting visitors and providing general information.• Utilizing Microsoft Excel, Microsoft Outlook, and Microsoft Word for various tasks.• Ensuring the reception area is tidy and presentable.• Assisting with other administrative tasks as needed.• Handling confidential information with discretion.• Collaborating with team members to achieve overall organizational goals. For immediate and confidential consideration, please submit resumes in confidence to Vice President of Permanent Placement, Anne-Laure McGrory at anne-laure [dot] mcgrory [at] roberthalf [dot] [com].

On Call Receptionist We are offering a contract for an On-Call Receptionist. role based in McLean, Virginia. This role is integral to our operations, where the Receptionist will serve as the first point of contact for all our clients and visitors, ensuring a smooth flow of communication both internally and externally.Responsibilities:• Operate a multi-line phone system, directing calls and inquiries to the appropriate department or person.• Provide excellent customer service, addressing client inquiries and issues promptly and professionally.• Perform data entry tasks, updating and maintaining accurate records of client information.• Handle email correspondence professionally and effectively, ensuring timely responses to all communications.• Use interpersonal skills to create a welcoming and friendly environment for all visitors and staff.• Utilize Microsoft Office Suite (Outlook, Word, and Excel) to efficiently handle administrative tasks.• Organize and maintain files, ensuring easy accessibility and up-to-date records.• Schedule appointments and meetings, coordinating with various departments to ensure smooth operations.• Assist in maintaining the office environment, replenishing breakroom and office supplies as needed.

Receptionist We are offering a contract for a Receptionist role based in Chantilly, Virginia. This role is integral to our operations, where the Receptionist will serve as the first point of contact for all our clients and visitors, ensuring a smooth flow of communication both internally and externally and is fully on-site.Responsibilities:• Operate a multi-line phone system, directing calls and inquiries to the appropriate department or person.• Provide excellent customer service, addressing client inquiries and issues promptly and professionally.• Perform data entry tasks, updating and maintaining accurate records of client information.• Handle email correspondence professionally and effectively, ensuring timely responses to all communications.• Use interpersonal skills to create a welcoming and friendly environment for all visitors and staff.• Utilize Microsoft Office Suite (Outlook, Word, and Excel) to efficiently handle administrative tasks.• Organize and maintain files, ensuring easy accessibility and up-to-date records.• Schedule appointments and meetings, coordinating with various departments to ensure smooth operations.• Assist in maintaining the office environment, replenishing breakroom and office supplies as needed.

Part Time Receptionist We are offering a short-term contract employment opportunity for a Part Time Receptionist. This position is based in Reston, Virginia, you will be the first point of contact for clients, ensuring their queries are addressed, and their needs are met with utmost efficiency. Responsibilities: • Providing top-notch customer service to clients • Managing inbound calls and addressing inquiries promptly • Assisting with administrative tasks as needed • Use interpersonal skills to create a welcoming and friendly environment for all visitors and staff.• Assist in maintaining the office environment, replenishing breakroom and office supplies as needed.• Organize and maintain files, ensuring easy accessibility and up-to-date records

Receptionist We are in the process of recruiting a Receptionist for our law firm client based in Vienna, Virginia. In this role, you will be a crucial part of our team, managing the front desk, handling client communication, and maintaining an organized work environment. Responsibilities:• Efficiently manage incoming calls using a multi-line call center and provide necessary information• Greet and oversee visitors, ensuring they sign in and directing them to the relevant party• Maintain an updated Sign In/Out Log for team members, keeping track of their locations• Coordinate meeting logistics, including organizing luncheons• Process and distribute incoming deliveries, ensuring accurate email notifications• Assist with marketing tasks as needed (including using social media)• Handle additional clerical tasks such as copying, collating, and data entry• Uphold the confidentiality of all client and company matters, ensuring no inappropriate discussions in public areas• Participate in team efforts, lending a hand with overflow work when available• Regularly check and manage the docketing calendar, forwarding notices to the relevant parties• Maintain a regular work schedule, understanding the importance of punctuality and reliability. For immediate and confidential consideration, please submit resumes directly to Vice President of Permanent Placement, Anne-Laure McGrory at anne-laure [dot] mcgrory [at] roberthalf [dot] [com].

Overnight Receptionist This Overnight Receptionist position might be right for you! Apply now with Robert Half. If you are articulate and highly skilled, you may be the candidate this prominent company is looking for. This position will be a great fit for you if are looking for a temporary position and is willing to work night shifts and be flexible. This short-term contract / temporary Overnight Receptionist position is a terrific opportunity and is based in the McLean, Virginia area. Your responsibilities in this role - Handle and route all incoming phone calls - Submit orders for office and kitchen supplies - Manage various office files and provide general office filing support - Oversee various office files and provide general office filing support - Be an asset to other administrative staff with support overflow work, including word processing, data entry and Internet research tasks - Receive, review, and distribute incoming mail according to specified procedures - Create a welcoming environment for visitors - Wield strong prioritization skills and a sense of urgency

Risk Manager / Internal Auditor LOCAL CANDIDATES ONLY APPLY!! THIS ROLE IS IN THE OFFICE THE MAJORITY OF THE TIME. Robert Half has partnered with a well-respected client in the Baltimore area to hire a Risk Manager for their growing team! They are looking to add a Risk Manager to help them effectively manage and mitigate risks across their enterprise. As the Risk Manager, you will be responsible for developing, implementing, and overseeing the enterprise-wide risk management framework to identify, assess, prioritize, and mitigate risks that could impact the achievement of the organization's objectives. Reporting directly to the Chief Risk Officer, you will play a critical role in enhancing the company's global risk management capabilities, providing business continuity, and fostering a culture of risk awareness and mitigation. Key Responsibilities include:<ul><li>Develop and implement an enterprise risk management (ERM) framework, policies, and procedures that align with the organization's strategic objectives and risk appetite.</li><li>Conduct comprehensive risk assessments across all areas of the business to identify and prioritize risks, including but not limited to operational, financial, strategic, compliance, and reputational risks.</li><li>Collaborate with business units and functional departments to facilitate risk identification, assessment, and mitigation activities, ensuring that risks are adequately understood and managed at the appropriate level.</li><li>Monitor and evaluate key risk indicators (KRIs) and control effectiveness to proactively identify emerging risks and areas for improvement.</li><li>Develop risk mitigation strategies and action plans in coordination with relevant stakeholders to address identified risks and vulnerabilities.</li><li>Provide guidance and support to business units on risk management best practices, including training and awareness initiatives.</li><li>Stay abreast of industry trends, regulatory developments, and emerging risks to ensure that the organization's risk management practices remain current and effective.</li><li>Lead or participate in special projects and initiatives related to risk management, as assigned.</li></ul>If you are qualified and interested, please apply immediately to Tracy.Kaszuba at RobertHalf or send your resume to Tracy Kaszuba on LinkedIn.

Collections Assistant We are offering a contract position for a Collections Assistant in Falls Church, Virginia. This role is primarily focused on supporting our team in the area of customer service and collections. Responsibilities:• Handle customer service inquiries and resolve issues efficiently• Follow up with customers regarding overdue payments through phone calls and emails• Update customer account information accurately and promptly• Send out notifications concerning delinquent payments via email, voicemail, and mail• Utilize Microsoft Office Suite to perform data entry tasks and manage customer records• Learn and adapt to our office setting and its requirements• Maintain open communication with customers and team members, demonstrating good communication skills• Assist in data entry tasks and final document preparation• Employ your customer service and collections skills to enhance operations.

Front Desk Coordinator We are offering a short term contract employment opportunity for a Front Desk Coordinator in Arlington, Virginia. This role involves managing front desk operations and facility services within our industry. The Front Desk Coordinator will also be responsible for organizing spaces, coordinating meetings and events, and providing a responsive and efficient customer service experience. Responsibilities: • Coordinate and manage front desk operations to ensure smooth daily operations • Handle incoming phone calls, providing prompt and helpful responses • Coordinate meetings and events, ensuring all logistical requirements are met • Organize workspaces and manage the overall space to maintain a productive and efficient environment • Provide facility service coordination, addressing any issues promptly and effectively • Engage in receptionist duties, providing a detail oriented and welcoming first point of contact for visitors and clients.

Front Desk Coordinator We are offering a permanent employment opportunity for a Front Desk Coordinator in the Healthcare, Hospitals, and Social Assistance industry, located in SILVER SPRING, Maryland, United States. The role involves a significant amount of customer interaction, administrative work, and coordination duties. Responsibilities: • Provide exceptional customer service to all incoming callers and visitors • Efficiently manage a multi-line phone system, ensuring all calls are directed to the appropriate person • Maintain a welcoming and detail oriented demeanor, even during conflict resolution situations • Perform administrative tasks including data entry, organizing files, and distribution of mail • Utilize Microsoft Excel, Outlook, and Word to handle office coordination duties • Offer concierge services to guests, ensuring their needs are met promptly and in a detail oriented manner • Stay sharp and focused, managing multiple tasks simultaneously without compromising quality • Keep customer records up-to-date and accurate • Contribute to a positive office environment, demonstrating detail oriented and polite behavior at all times.

Legal Assistant Position: Legal AssistantLocation: Arlington, VAWork Setting: In OfficeSalary: $70s-$82k Benefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul> Key Responsibilities:<ul><li>Transactional/Bankruptcy Support: Assist attorneys with various aspects of transactional law, including corporate governance, mergers and acquisitions, and contract management. Creditors' rights bankruptcy support.</li><li>Registered Agent Duties: Ensure that all legal documents and official communications are properly managed and timely processed for clients we serve as registered agent for.</li><li>SCC Filings: Prepare and file documents with the State Corporation Commission (SCC), including articles of incorporation, amendments, and annual reports.</li><li>Client Interaction: Communicate effectively with clients, providing updates and responding to inquiries in a professional manner.</li><li>Electronic Billing: Electronic billing for clients to include Tymetrix, Legal Tracker etc.</li><li>General Administrative Tasks</li></ul> Requirements:<ul><li>1-2 years of experience in a legal assistant role with a focus on transactional law.</li><li>Familiarity with registered agent responsibilities and SCC filing procedures.</li><li>Strong organizational skills and ability to manage multiple tasks and priorities effectively.</li><li>Proficiency in Microsoft Office Suite and legal research tools.</li><li>Ability to work independently and as part of a collaborative team.</li></ul>For immediate and confidential consideration, please submit resumes directly to Vice President of Permanent Placement, Anne-Laure McGrory at anne-laure [dot] mcgrory [at] roberthalf [dot] [com].

Corporate Accounting Analyst (Sr. Accountant) Are you a Senior Accountant or experienced Big 4 Auditor looking to take your career to the next level within a dynamic and complex corporate finance environment? This is your opportunity to step into a high-impact role where you’ll collaborate with executive leadership, hone your financial reporting expertise, and contribute to organizational initiatives across departments. We are seeking a motivated Corporate Accounting Analyst to support the Chief Accounting Officer and Corporate Controller as a key member of the Finance team. This role is ideal for someone who thrives in a fast-paced environment, values ownership and accountability, and is eager to grow into a leadership position. Key Responsibilities Financial Reporting & Analysis:- Work with multi-layered, multi-division financial reporting structures, including approximately 50 subsidiaries, an expanding international footprint, and shared service centers.- Perform intercompany eliminations, currency conversions, general ledger reconciliations, corporate allocations, and adjusting journal entries.- Prepare monthly, quarterly, and annual financial statements for internal and external purposes.- Assist with annual financial audits and corporate tax preparation.- Contribute to automation initiatives by working with internal programmers to streamline transactions, reporting, and reconciliations. Budgeting, Forecasting, and Strategic Initiatives:- Support corporate budgeting, forecasting, and controls, including analyzing and reporting on - revenue, overhead costs, cash flow, and staffing fluctuations.- Partner with the Chief Accounting Officer and Corporate Controller to drive Finance Department initiatives, including internal control enhancements and the adoption of new accounting standards.- Periodically participate in cross-departmental activities, such as HR, legal, and procurement initiatives. Cross-Functional Collaboration:- Communicate and coordinate effectively with operating divisions, corporate departments, and external financial partners.- Contribute to finance department process improvements and strategic corporate initiatives. Please apply directly to this post for consideration. If you have additional questions, please contact Lee Chernett, VP at Robert Half Finance & Accounting, via LinkedIn or by calling 571.297.9074.